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    • Absolutely for the agreement they are referring to.... puts them on notice that this is going to be a uphill fight.   Andy 
    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
    • That is really good is that a mistake last off "driver doesn't have a licence" I assume that should be keeper? The Court requested me to send the Court and applicant proof of my sons disability from their GP this clearly shows he has Severe Mental Impairement, he is also illiterate.  I naively assumed once the applicant received this that they would drop the claim.  It offends me that Bank has asked the Judge to throw the case out at the preliminary hearing and to make us pay up.
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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Steve_n -V- HSBC


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Well, after reading thread after thread I have complied my letter, all ready to post next Monday (recorded of course) to start my attempt to reclsaim almost £3,300 in charges and interest.

 

I started a week or so ago with arequest for information under the Data Protection Act, the the good old bank, well it's computer kindly churned out no less that 43 seperate letters of nice crisp duplicate statements (god knows what postie thought) and not a mention of any charges for that sackful.

 

I few hours deciphering and I was gob smacked at just how much thay had gleaned from me !!

I'm very nervous of the possible bully boy tactics I may unleash care of the HSBC 'henchmen' (closing my account etc after over 25 years), but what the hell, £3k is a lot of dosh to mish out on. I will certainly keep the forum posted on my progress.

 

03/10/06 request for all charges info under data protection act

13/10/06 43 envelopes of copy statements arrive FOC !!

16/10/06 prelim claim posted - recorded delivery

18/10/06 prelim confirmed delivered per trackback

Dec 2006 - Sucessfully recovered over £3k from HSBC with much help from CAG :-D

 

 

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closing my account etc after over 25 years

 

Make sure you don't make the mistake made by lots of others on here - as your account was opened before 1995 you should not use the Unfair Terms in Consumer Contracts Regulations 1999 in your claim, if it gets to that stage. Apparently amendments are underway to the user guides on this site but until then just thought I'd make you aware of it!

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Hi Bong,

 

Thanks for the advice - I'm new to this, only found this site via a link from Best credit cards, cheap mortgages, personal loans, savings accounts, house & car insurance - The Motley Fool UK - been reading threads ever since (anyone got any advice on dealing with the possible divorce due to being on the PC too much LOL)

Dec 2006 - Sucessfully recovered over £3k from HSBC with much help from CAG :-D

 

 

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Hi,

 

I have sent my prelim letter using the template, recored, received by 'them' on 16th Oct (early days yet I know) just reading up on the next stage - sending my LBA !

 

What are the implications of adding these para's per your template for an account opened in 1981 ?? :confused:

 

 

"I require repayment in full of this money. If you do not comply fully within 14 days then I shall begin a claim against you for the full amount plus interest plus a claim under ss.7 and 13 of the Data Protection Act 1998 plus my costs and without further notic"

 

"Furthermore, I shall submit a Consumer Credit Act 1974 complaint to the OFT upon the basis that you have failed to comply with the OFT's direction of 5 April 2006 and are therefore not a 'fit and proper person' to hold a consumer credit licence under the 1974 Act. If you do not understand what this means then seek advice from your legal department"

Any help or advice greatly appreciated !

p.s great site, can we tackle fuel, council tax, and BACS clearing bank consnext ?? LOL ;)

Dec 2006 - Sucessfully recovered over £3k from HSBC with much help from CAG :-D

 

 

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  • 3 weeks later...

Update on my claim

 

Have posted my LBA - HSBC received this last Thurs (2/11) and have heard absolutely nothing so far

 

Is this normal ?

Dec 2006 - Sucessfully recovered over £3k from HSBC with much help from CAG :-D

 

 

if you found this post helpful, please click my reputation, thank you

 

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Update on my claim

 

Have posted my LBA - HSBC received this last Thurs (2/11) and have heard absolutely nothing so far

 

Is this normal ?

 

Yes 'fraid so!

 

You probably wont hear anything up until MCOl stage... but if you do, don't feel honoured... as it will be a generic letter everyone gets!

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  • 2 weeks later...

Hi,

 

I have submitted my MCOL claim - gulp :o

 

as far as I understand the bank now has 14 days to acknowledge (hope they don't :D )

 

If they do, they get another 14 days to pay up of defend ??

 

Are they working or calendar days ???? :confused:

 

Thanks, what a BRILLIANT site this is !!!!:cool:

Dec 2006 - Sucessfully recovered over £3k from HSBC with much help from CAG :-D

 

 

if you found this post helpful, please click my reputation, thank you

 

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Hi Lateralus,

 

Great that's the shorter of the two options then ( iknow, patience, patience)

But I'm wearing the door mat out with all the letter box checking LOL

 

Haveing read 100's of posts in here now, it seems that the bank may submit a defence, although not 100%, are there any threads that sugest what to do next if they go down that route. I'm just trying to stay one step ahead.

I'm no legal buff, and just feeling the usual paranioa ?

Dec 2006 - Sucessfully recovered over £3k from HSBC with much help from CAG :-D

 

 

if you found this post helpful, please click my reputation, thank you

 

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Yep, you were dead right, not a squeak - MCOL posted now !! :o

 

(I have this vision of the HSBC mailroom - full to the ceiling with letters and claims) :D

 

Royal Mail's profits must be doing well LOL :D :D

Dec 2006 - Sucessfully recovered over £3k from HSBC with much help from CAG :-D

 

 

if you found this post helpful, please click my reputation, thank you

 

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hi steve, even if they defend - it doesn't mean it will go to court. it just buys them extra time and really, i've read loads of threads and only a couple seem to have got to an actual court date - and even those will probably be settled before it gets to that. i stand by the timetable i put on david's thread. but to clarify - if it gets right up to the 28th day, you try to press the judgment button - but mostly you can't as they will have filed a defense on the last day. at that point, two things are going on simultaneously: you are dealing with dg, probably sent a breakdown at their request, then been given a lower offer, you reject and they will mostly likely offer 100%, you accept and when you have the money, you cease your claim with the court. at the same time, they file a defense to get more time, you will be sent by the court a change of venue to your local court, a copy of their "defense" (just piddle - it's always the same thing) and an allocation questionaire. there will be a deadline given when the aq has to be filed - my advice is don't file it until the last minute but if you do, remember to add the £100 fee on to your claim. it also gives you a little clout - to say to dg that you will be filing your aq shortly and it will mean even more money on your claim. and at the risk of repeating myself - this is absolutely the worst part - after you've filed, waiting to hear from dg (once you have heard the first offer, you are home free, else why would they offer anything if "they felt they would win in court" which is what they always say. just take up knitting or sudokus or something to kill another couple of days. third week of the mcol - breakdown request.

keep us posted.

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Hi Laterus,

Thanks for the very helpful advice and support - much appreciated. I agree it's very much a waiting game . . . patience-patience-patience arrggghhhhhhhh LOL

Dec 2006 - Sucessfully recovered over £3k from HSBC with much help from CAG :-D

 

 

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Hi Abba,

Thank you muchly !

All the best luck to you too :)

I just can't help feeling that I'm taking on the KGB or similar by trying to sue my bank - the OH thinks I've gone bonkers and is already baking a cake with a file inside :eek:

Dec 2006 - Sucessfully recovered over £3k from HSBC with much help from CAG :-D

 

 

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POO . . . The bank has acknowledged my MCOL claim :mad: they have until 15/12 to respond !!

 

oh well here goes, better start digging the trenches, filling the sand bags etc LOL

Dec 2006 - Sucessfully recovered over £3k from HSBC with much help from CAG :-D

 

 

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Dear all,

 

Boo Hoo - they only blinking acknowledged - all well, there goes my hope of a sneaky win by default . . . 28 day clocks now ticking . . . arrggghhhhh the wait is KILLING me !!

 

Steve

Dec 2006 - Sucessfully recovered over £3k from HSBC with much help from CAG :-D

 

 

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Ah they take away all the fun when they acknowledge like that!

 

Babs x

Prelim sent to HSBC 10/10/2006 for £5035

no response :x

LBA sent 24/10/2006

no response :x

MCOL filed 10/11/2006 :eek:

MCOL issued 13/10/2006

HSBC acknowledged MCOL 17/11/2006

HSBC entered defence + case transferred 12/12/06 :mad:

FULL OFFER! Received today 14/12/06 :D

 

If I have been of assistance, please tip my scales but don't forget, this is only my personal opinion, I'm no legal eagle!

 

Please sign this petition:

http://petitions.pm.gov.uk/PAYUSBACK/

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LOL . . you call this fun ?

Jumping out of an airplane, sticking your fingers in a socket, walking slowly up the fast lane of the M1 would ALL be more fun than THIS :D :D

 

Apart from 'chatting' to ALL you lovely folk of course - now THAT'S mega F.U.N.

Dec 2006 - Sucessfully recovered over £3k from HSBC with much help from CAG :-D

 

 

if you found this post helpful, please click my reputation, thank you

 

(The small print-my advice and opinions are my own, and are given freely and without predjudice or liability whatsoever)

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LOl Steve, I meant the fun of doing them for judgement you loon!

Good lord, this is sooooooo not fun!

Aside from the aforementioned banter of course!

Babs x

Prelim sent to HSBC 10/10/2006 for £5035

no response :x

LBA sent 24/10/2006

no response :x

MCOL filed 10/11/2006 :eek:

MCOL issued 13/10/2006

HSBC acknowledged MCOL 17/11/2006

HSBC entered defence + case transferred 12/12/06 :mad:

FULL OFFER! Received today 14/12/06 :D

 

If I have been of assistance, please tip my scales but don't forget, this is only my personal opinion, I'm no legal eagle!

 

Please sign this petition:

http://petitions.pm.gov.uk/PAYUSBACK/

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LOL :rolleyes:

 

I know, you and me together - pair of loons I think, just been in chat for last hour - mad totally mad in there :-o

 

steve x :)

Dec 2006 - Sucessfully recovered over £3k from HSBC with much help from CAG :-D

 

 

if you found this post helpful, please click my reputation, thank you

 

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Hey Steve, I know exactly how you feel about being nervous. A few months ago, I had heard of people claiming their bank charges back and was 100% sceptical. But now after reading these forums intensively I'm sooooo confident that I'm gonna take them to the cleaners. So should you be!

 

I know you're disappointed that they acknowledged, but at least it is another step along the correct path. And at least you know you've done everything right and they are in receipt of your claim.

 

Good luck, let us know how it goes.

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Hi Abba,

Yes I suppose I have some comfort in that, I was so hoping they would 'overlook' my MCOL and then I'd sneakly win by defaut lol

Thanks for the wishes, and I'll certainly keep the forum updated.

I just know they will enter a defence, so am already pre-armed with my response - it's certainly a waiting 'game' and it's killing LOL

 

Cheers, Steve.

Dec 2006 - Sucessfully recovered over £3k from HSBC with much help from CAG :-D

 

 

if you found this post helpful, please click my reputation, thank you

 

(The small print-my advice and opinions are my own, and are given freely and without predjudice or liability whatsoever)

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Steve, as they have now acknowledged, you should have been sent the details of D&G solicitors (or you will be). It may be worth sending them a breakdown of the charges, as often they will reques this again as a stalling tactic. I was also advised to send a copy to the court in Northampton to go on my court file, so I did. It might be worth doing this, it can't do any harm.

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Hi Abba,

I have already sent a 'schedule of charges' to the court, I did this as soon as the claim was issued :D

As far as sending a copy to D&G, I certainley will, but 'officially' I don't know about D&G 'yet' as soon as I do, i.e. I get a letter from them I will send it !!! ;)

 

Thanks for the help, good luck with your plight !!

 

Steve

Dec 2006 - Sucessfully recovered over £3k from HSBC with much help from CAG :-D

 

 

if you found this post helpful, please click my reputation, thank you

 

(The small print-my advice and opinions are my own, and are given freely and without predjudice or liability whatsoever)

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