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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • dx100uk
      UKPC/DCB Legal Windscreen PCN Claimform - 1 to 21 The Martletts, Crawley, West Sussex, RH10 1ER

      By dx100uk · Posted

      ive made a thread for you post up here if you want any help. dx  
    • stu007
      Eviction Time Again - Twice In 7 Months

      By stu007 · Posted

      Hi With the Section 21 Notice I do hope the Landlord issued you with: Energy Performance Certificate (EPC) for the Property How to Rent Guide A current Gas Safety Certificate (if gas in the Property) If above have not been provided to the Tenant by the Landlord then they can't use a Section 21 Notice until the above have been provided (note you don't warn the Landlord of this until but put it in your defence) Have a good read of this link: Evicting tenants in England: Section 21 and Section 8 notices - GOV.UK (www.gov.uk)  
    • dx100uk
      Arnold Clark - Failure to repair damage to infotainment screen

      By dx100uk · Posted

      good idea take some pix and put them in a PDF read UPLOAD dx
    • dx100uk
      IDRWW/J&P - Emirates (HSBC) loan/Card

      By dx100uk · Posted

      thread title updated moved to overseas debt forum. sadly as they are outside any UK jurisdiction upon DCA rules which state in the UK they must not call employers, there not alot you can do to stop these scammers. make sure you totally make private ALL social media twitter/facebook/linked in etc etc as there no-way for them to findout where you work otherwise so you must have a leak somewhere. find it. your employer details arent even legally available to UK DCA's so how have they found it out to date???  simply write to the BANK informing them of your correct and current address ALWAYS!!. if you want to arrange payment or not TO THE BANK ONLY thats upto you. never ever ignore a Statutory Demand a Letter Of Claim a Court Claimform. if if if any of those ever happen. till then ignore and rewash. dx    
    • dx100uk
      Lowell/Overdales Claimform - old HSBC Credit Card Debt

      By dx100uk · Posted

      Date of issue –   13 may 2024 AOS date 31st may defence filing date 14th june plenty of lowell card claimform threads here use our enhanced google searchbox Lowell card claimform id be reading at least 5-10 threads a day. do NOT MISS your defence filing whatever happens.  

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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

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Mawey

By Mawey
in Credit Reference Agencies

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renegadeimp

renegadeimp

Posted
Posted
145-157 ST. JOHN STREET, LONDON, EC1V 4PY

 

 

Oh look. I wonder where we've seen that address before.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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citizenB

citizenB

Posted
Posted

So what exactly are they claiming has happened ?

 

If you cant amend your personal details - which it appears not, if you have to contact them to do so. Then suspicion has to fall on someone with access to their data base.. or have I lost the plot entirely?

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Mawey

Mawey

Posted
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Posted

I have recived a response from the ICO, its the same answer as the first phone call to them so I don't know why they asked me to send it in writing...

 

 

So what exactly are they claiming has happened ?

 

If you cant amend your personal details - which it appears not, if you have to contact them to do so. Then suspicion has to fall on someone with access to their data base.. or have I lost the plot entirely?

 

I'm confused too, I think their trying to say (It wasn't us, thats the end of dicussion and pay us the money)

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Mawey

Mawey

Posted
  • Author
Posted
Any update?

 

ICO - They say no data protection breach, no complaint to answer

TS - Investigating (Last letter says there waiting a response from the companys)

FOS - Investigating (Last letter says there waiting a response from the companys)

Police - Investigation has been handed to the computer crimes department

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renegadeimp

renegadeimp

Posted
Posted

IP's addresses can very easily be spoofed. The police would need to investigate and trace back the IP through the ISP's and whatever proxy service they were using.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Mawey

Mawey

Posted
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Just got a letter back from the FOS - Adjudicator (Concerning Active Securities, they will contact me seperatly for Callcredit)

 

From the letter

 

Following receipt of this the business has offered to pay you £200 in recognition of any distress or inconvenience caused.

 

The business says that incidents such as this are extremely rare and I have no reason to doubt that it takes its data protection responsibilities very seriously.

 

I do not consider it unreasonable for the business to allow addresses for ongoing accounts to be free typed as this allows account holders to ensure they are accurate, applying very strict filters may flag up genuine entries that have unusual names or spellings. However, I note that the business has taken actions to increase its security measures.

 

The business says that it has processed thousands of data records each year and has not previously had an incident such as this. It feels it, therefore could not have reasonably predicted that this might happen.

 

I am also midful that it is difficult for a business to provide security against an account being compromised due to a consumer failing to keep their personal login details safe or if they fail to log off and then someone then accesses their account in that way.

 

In this instance it is unclear how your account was accessed but I am unable to conclude tha the information was added by someome at the business from the evidenance provided.

 

However, I do not doubt that you have been caused distress and inconvenience.

 

At the finacial Ombudsman Service where we consider a consumer to have been caused distress or inconvenience due to the actions of a business we can, where appropriate, recommend that an award is made. However, we do not always recommend monetary awards and where we do the amount is generally modest. In this instance I consider a payment of £200 to be fair and reasonable.

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BRIGADIER2JCS

BRIGADIER2JCS

Posted
Posted

Not as positive an answer as might be expected but better than nothing.

Will be interested to see what the say about call credit.

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