Jump to content


Barcelona30 Can't honour booking


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6410 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I have booked a room in barcelona and paid the Euro21 deposit.

 

They e-mailed saying there was no room in the inn - fine. Now the guy is saying they retain 15 euros for cancellation, but will be credited if I rebook through Barcelona30?

 

Sounds like nonsense to me - I didn't cancel - they couldn't provide what they sold me. I have e-mailed them to that effect, but is there any abta syle legalities on this?

 

Thanks.

Link to post
Share on other sites

OK, got a response.

 

Linked me to a stupid clause that was of zero relevence.

 

I have sent this response:

 

Dear Mr. Arias,

 

*I did not cancel the booking, your company was unable

to carry out my purchase due to there being no sale to be made.

 

*Your link to '#18' was of no use. It did not answer even one

of my questions, thus I am perplexed as to why you would link

it to me.

 

*This appears to me to be an illegal situation under EU legislation,

furthermore Spanish Law.

 

*The 'profiteering attitude' of your company is already falling foul

of UK consumers, and will continue to do so until a remedy to this

situation has occurred.

I hope you can appreciate my understanding of this situation, as myself

and 70,000 UK consumers are now following the actions of Barcelona30.

I trust you will clarify this situation, with particular regard to the service

I have not been in reciept of,

 

Regards,

 

MR T.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...