@royalmail What Happens to a Package if It Goes To a Wrong Address? ***Resolved***

[hass1995]

My friend used my address to send his V Festival tickets and I was meant to sign for them, but instead my little brother answered the door to the courier and told him since it was under my mates name that he doesn't live at this address. What will happen to the package?

How can I get it back?

The Festival is next weekend :/

[rebel11]

Hi hass

 

Welcome to CAG

 

Did the courier leave a card? If not, you need to find out who the courier was, explain the situation to them. You might have to get your friend to contact them. But act quickly. It looks like it's the Royal Mail. The important thing is the address, so they should be able to re-deliver.

 

Please let us know how your problem has been resolved, it could help fellow Caggers.

 

Thread has been moved to the correct forum.

[hass1995]

They didn't leave a card. The courier who was apparently from Royal Mail told my brother he'll send the package back, of course this is a problem since I need the tickets ASAP

[rebel11]

That's why you need to contact your local Royal Mail depot as a matter of urgency, they won't be sent back immediately, so you can still get a re-delivery.

 

They didn't leave a card. The courier who was apparently from Royal Mail told my brother he'll send the package back, of course this is a problem since I need the tickets ASAP

[renegadeimp]

Yep. They usually hold them for 3-5 days max.

[barracad]

If it is Royal Mail, the item will be returned to the sender immediately, not held for a few days at the local office as has been suggested.

 

Your friend will need to contact the sender of the item to make alternative arrangements.

[rebel11]

http://www.royalmail.com/delivery/business-delivery-options-uk/recorded-signed/faqs

 

No.5

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[hass1995]

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No.5

 

Thanks guys, getting my hopes up

I'm gonna go to the delivery office tomorrow.

[renegadeimp]

Yep. Royal mail always hold parcels letters that couldnt be delivered due to nobody being at home. The only exceptions are for addresses that dont exist, or recievers unwilling to take the package.

[barracad]

Thanks guys, getting my hopes up

I'm gonna go to the delivery office tomorrow.

 

Unfortunately this is likely to be a wasted journey unless the Delivery Office have done something wrong by hanging on to the item incorrectly. The other advice you have been given here is somewhat inaccurate.

 

The best course of action is for the sender to contact the ticket distributors and ask for them to be re-issued, especially due to the tight timescales involved before the festival.

 

One final point to note is that even if the Delivery Office for some reason still have the item (which they shouldn't) then you will not be able to collect them anyway as they are not in your name and so you will not be able to produce the required ID.

[hass1995]

Unfortunately this is likely to be a wasted journey unless the Delivery Office have done something wrong by hanging on to the item incorrectly. The other advice you have been given here is somewhat inaccurate.

 

The best course of action is for the sender to contact the ticket distributors and ask for them to be re-issued, especially due to the tight timescales involved before the festival.

 

One final point to note is that even if the Delivery Office for some reason still have the item (which they shouldn't) then you will not be able to collect them anyway as they are not in your name and so you will not be able to produce the required ID.

 

Well on Monday morning me and my mate made a visit to the delivery office at 9am sharp, and luckily they had not sent the package back and we got our tickets. However you're correct, if I'd arrived half an hour late the package would've been gone, it was marked with "R.T.S" and everything!

Thanks for all the help guys

[rebel11]

Well Done Hass. Enjoy the Festival.

[barracad]

Well on Monday morning me and my mate made a visit to the delivery office at 9am sharp, and luckily they had not sent the package back and we got our tickets. However you're correct, if I'd arrived half an hour late the package would've been gone, it was marked with "R.T.S" and everything!

Thanks for all the help guys

 

Close call! Well done.