Brill thanks, Yeah ive seen the exact threats and responces they send to each person. Ill start registering with mcol now. Is posting a letter sufficient aslong as its tracked, trying to contact them through email is near impossible. Someone posted a postal address on here ill have a look for.

Yes i have read some, not all mind. 1, being i didnt pay for the insurance, 2, being that it was "bought through a third party, packlink" so i have to take it up with them. Already had that response! Ill have another look through incase ive missed something, just wanted to reply quick to show i had already read things.

Item was a Graphics Card, I believe it was declared, i dont think you get an option to change it through packlink/ebay Again the value is auto put in by ebay. For all purposes my mother, she sold the card, her account, she bought the label etc.

So i have been reading through the forum and it seems to be a fairly discussed thing, so thought i would start a new thread for any help, guidence others can show. I sent a parcel, (from ebay through packlink with EVRI, not insured). On the 16th of may it was sent and tracking just shows following: We're expecting it 12:21 - Tue May 16 We're expecting your parcel to arrive with us soon and we'll update your tracking once we've received it We've got it 12:55 - Tue May 16 We've received your parcel at the ParcelShop and will be collecting it shortly The account i sold it on was my mothers so at first i sent a email from both of us. I am now thinking ill just restart with it direct from my mother and she is happy to do court/mediation etc. I will post the letter below for any changes before i resend it. Also does anyone have any actual email addresses for evri, should i sent one recorded delivered to an address? LETTER OF CLAIM Parcel reference number *************** Dear Sir/Madam, On 16/05/2023 I used your service to send a parcel under the above reference number. The package never arrived at the destination and I am assuming that it has been stolen. The label was purchased via a 3rd party (eBay Packlink) but I am pursuing yourselves as I am entitled to do under the (Contracts (Rights of Third Parties Act ) 1999). Value of sold item = £165 Packlink compensation = £25 (standard compensation) Total loss to me (amount of claim) = £140 You have so far declined to respond or reimburse me and I am therefore informing you that I'm proposing to begin a county court claim against you within 14 days and without any further notice unless you reimburse me in full before that date. Kind regards, Patricia and Craig