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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • jk2054
      Evri lost 2 parcels approx. £600 (part 2)

      By jk2054 · Posted

      Just a typo change that I'd make for the last line. Maybe also add something that says "I assume you will be fully aware that you cannot rely on a clause of a contract that you do not produce."
    • jk2054
      Santuary Housing

      By jk2054 · Posted

      Hello, Firstly, and most importantly I am sorry for your loss. I would go back to the bank with the death certificate and ask them to step in. Remind them firmly but politely that there is no limit for DD claims   Please let us know how you get on.
    • finaldj
      Santuary Housing

      By finaldj · Posted

      My wife is the named person to his bank account with him having Dementia being his daughter (I say named person she still is but he recently passed away and the deputyship application has now being stopped by the solicitor as it's no longer needed) We've only just got the Death Certificate so the bank will be the next step informing them. She went to the bank and explained the situation but even being his named person the bank said she didn't have the power to stop DD without any legal documents (virgin money) was the bank. She could have copies of bank statements that was about it.
    • jk2054
      Santuary Housing

      By jk2054 · Posted

      I see you said you tried to stop the DD but it seems that didn't work. May I please ask why that didn't work? You should be asking your bank to cancel the DD and I don't see why they would have objected, hopefully you can clarify this. I agree that you should be making a claim here against your bank and ask them for a DD refund. There is no timeframes for this.
    • finaldj
      Santuary Housing

      By finaldj · Posted

      JK: Yeah That's correct. We left rent payment coming out of his bank account from January 2023 - August 2023 until we could find somewhere to sort out his belongings which was fine. I tried to give notice a few times from August 2023 asking for advice from Sanctuary housing how we went about this explaining his condition and that he was in a Nursing home from December 2022. I explained we don't have any legal powers to his account like POT but were in the process of going for Deputyship and that I was the named person to act on his behalf to speak with Santuary housing. I said we could provide details of his condition and proof he was now in a nursing home with date he moved in. This went ignored despite repeated attempts to contact them until a housing manager contacted us end of February 2024 and notice was finally accepted with his tenancy coming to an end March 22 2024. Although they have continued to take rental payments for the flat despite someone else living in it from the 1st April. I wasn't aware payments were still being taken till I checked his May banks statements. I had asked them to back date rental payments to August 2023 when I gave notice rather than just giving notice in March 2024 but they've ignored that bit. I don't see why they shouldn't give it back they've taken money they shouldn't have. Thanks DX, I wasn't aware we could do that for that length of time. I'll ask my wife to check with the bank this week

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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Any ideas who this caller is?

nonymouse

By nonymouse
in Debt Collection Agencies

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nonymouse

nonymouse

Posted
Posted

Hi, I've had a call this morning from xxxxxxxxxxxxxx, message left was a recorded message from 'xxxxx from GL4'. asking me to call and quoting a ref no. I have no intention of calling back as have no idea who this is and a quick Google reveals nothing. Any ideas, please?

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BRIGADIER2JCS

BRIGADIER2JCS

Posted
Posted
Hi, I've had a call this morning from xxxxxxxxxxxxxx, message left was a recorded message from 'xxxxx from GL4'. asking me to call and quoting a ref no. I have no intention of calling back as have no idea who this is and a quick Google reveals nothing. Any ideas, please?

 

Withheld No.?

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rebel11

rebel11

Posted
Posted

You can't argue with that logic.

 

Yes, I know it's a Gloucester postcode. However it was clearly a company calling by the tone of the message. If they don't tell me who they are they won't get a call back!
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unclebulgaria67

unclebulgaria67

Posted
Posted

Am I missing something. If no telephone number was left, how can you call them ?

 

Perhaps they phoned the wrong number.

We could do with some help from you.

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jackssss

jackssss

Posted
Posted

if it was like the message they left me it gave you an option to speak to someone by pressing one.also yesterday i did do 1471 and got the number yesterday got to speak to someone yesterday he asked my to answer some security questions told him that i dont do questions and told them writting only then hung up.

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oleg

oleg

Posted
Posted

Equidebt often identify selves as EQL (also CAS, Credit Ancillary Services) on phone. Perhaps you misheard GL4 for that. In any case, don't speak to them, they'll write soon enough.

If you're really really lucky you could even get the top prize - one of their letters written onblood red paper. Worth framing. :)

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unclebulgaria67

unclebulgaria67

Posted
Posted

There are a few Insurance companies based in the GL4 area. I think Ageas have an office near Gloucester and there are a few others.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

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oleg

oleg

Posted
Posted
was going to say about them identifying them selves as EQL as i have just had a email from them and thats in bold at the bottom.hope i get the top prize as i got a spare frame :-D

Only a bold font email? Not a hope. *Must* be blood red A4 hard copy original to qualify. Wish I had a scanner to post it up. It's the most treasured exhibit in my Museum of DCA Detritus.

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Happyhippy1959

Happyhippy1959

Posted
Posted

No low life in Glos Brig !!!!!!!!!!!!!!!!!!!!!!!!!! I can assure you of that. Though did have the finest infantry regiment ever at one time,,, Back to Back and all that, imjin river.... Long live the Glorious Glosters !!!!!!!!!!!!!!! Gone but not forgotten.

[sIGPIC][/sIGPIC]Happyhippy1959

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BRIGADIER2JCS

BRIGADIER2JCS

Posted
Posted

My father was a Gloster man, Brought up in Berkely in

a pub under the wall of the Castle, I spent many school

hols there great grandad and grandad made Scrumpy

and delivered is to their other pubs, grandma had what

I reckon was one of the first ''carveries'' in the bar a long

zinc lined trough heated by spirit lamps with joints on top.

 

The loss of the ''County'' regiments is a sad loss!!

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Happyhippy1959

Happyhippy1959

Posted
Posted

A lovely part of the world,,, Brig, not only is it such a sad loss of the County Regiments but hey we have lost our Armed Forces now...!!!!!!!!!!!!!! A few more years and the feral Hoodies and low-life will take the streets.

[sIGPIC][/sIGPIC]Happyhippy1959

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BRIGADIER2JCS

BRIGADIER2JCS

Posted
Posted
A lovely part of the world,,, Brig, not only is it such a sad loss of the County Regiments but hey we have lost our Armed Forces now...!!!!!!!!!!!!!! A few more years and the feral Hoodies and low-life will take the streets.

Imo Hippy in some places the mobs rule already:-x

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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ScarletPimpernel

ScarletPimpernel

Posted
Posted

The Glosters became part of the RGBWLI, known as the 'M4 Rifles', which then became 1 RIFLES. I worked with them last year in Afghanistan, where they were part of 3 Cdo Bde, and I can tell you that the young riflemen are every bit as impressive as any of their forebears.

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BRIGADIER2JCS

BRIGADIER2JCS

Posted
Posted

I spent some time years ago at the Infantry Depot Sir John Moore

barrcks in Shrewsbury and in particular KOYLI superb soldiers,

my other dealings with infantry regiments was at Battlesbury

Barracks Warminster, with the Infantry Demonstration Battlion

one of my oldest friends was the 1st RSM of the Battlion had his

office in the glass cupola on the HQ building from where he could

see every corner of the camp.

Spending cuts removed the battalion which boasted some of the very

finest infantry in the world.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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