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    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Payplan dmp will end when I am about 200 years old


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Think the Truecall was about £80 but was a few years ago. When I see the number of calls it's ignored would pay double or more . We reported Cabot to TS for harassment 2 years ago. Even sent them a call log showing hundreds of calls from Cabot, who use a number of different auto dial numbers. Didn't make much difference, they kept calling.

 

When DCA's call , our Truecall's set to sound as if the phone is ringing at their side . But it doesn't at our end. You can also set it to give them a get lost message, if you prefer, but we didn't like to be rude.:lol:

 

Could have gone to OFCOM then small claims for harassment.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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I am sick and tired of these phone calls, the answering machine is now full. They have taken no notice of my letter, and nobody seems to listen. God help anyone who is out of work.

LilythePink

If you liked what I said, and if it helped in any way, please tip my scales..... thank you:)

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Some of the letters on this forum - although good - are way too long IMO. All you need to do is to write a letter (and send it recorded) and categorically state that they no longer have permission to telephone you, and that should they continue to do so you'll report them to the Financial Omubdsman Service and Trading Standards. Request a copy of their formal complaints procedure. Now that you've sent the letter it's vital that you make a note of the date/times of the calls. If they really persist we might look at applying for a court order.

 

There's a good general fact sheet covering harassment here:

 

http://www.nationaldebtline.co.uk/england_wales/factsheet.php?page=03_harassment

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Very nice bit of office equipment.......

 

Appreciate it sounds a lot, and I couldn't really afford it either at the time .But if you've several DCA's calling your number every day, and some like Cabot who are still calling after 5 years then the peace of mind is worth it. If you divide the cost over 5 years its about £15 per year. In the past 3 days according to my call log Cabot have called 6 times, Moorcroft x1 and Link x2. And going by past 5 years experience Cabot will do much the same next week, and the week after.

 

Cabot once sent me a letter saying we've stopped calling you in response to your letter of complaint. However if you don't fill in and return the enclosed income and expenditure form with a repayment offer within 7 days , then we will resume our telephone collection procedure . Which to me is the same as them admitting they use their autodiallers as a form of harassment.

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Some of the letters on this forum - although good - are way too long IMO. All you need to do is to write a letter (and send it recorded) and categorically state that they no longer have permission to telephone you, and that should they continue to do so you'll report them to the Financial Omubdsman Service and Trading Standards. Request a copy of their formal complaints procedure. Now that you've sent the letter it's vital that you make a note of the date/times of the calls. If they really persist we might look at applying for a court order.

 

There's a good general fact sheet covering harassment here:

 

http://www.nationaldebtline.co.uk/england_wales/factsheet.php?page=03_harassment

 

Was interested in reading this link, but when I tried, it came up with a blank page? .

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Two recorded letters to Santander, and Nationwide, and still the phone is ringing..

 

.. so I was getting really annoyed yesterday morning..

 

I had reported the number on several websites, including one called nuisance calls.

 

They rang me, and they were able to search my telephone records, and said that they were coming from Asia, a lot of UK firms do this.

 

So I signed up with them, and they are genuine company, as I have looked into them.

 

Not so frightened of the phone calls now, and they have a list of nuisance callers, which they stop and one of them is Cabot....

 

Hopefully they will stop now, as it takes a few days to get them stopped.

 

Hope I have done the right thing, and I also reported them to the FCA.

LilythePink

If you liked what I said, and if it helped in any way, please tip my scales..... thank you:)

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was it free?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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No it wasn't, but I was really stressed out. £42 a year, but I don't think I will need it next year. My sister and I are splitting the cost. Looking forward to peace and quiet.

LilythePink

If you liked what I said, and if it helped in any way, please tip my scales..... thank you:)

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Oh I see, how annoying!

 

Here's the Scottish verision - they are virtually the same:

 

http://www.nationaldebtline.co.uk/scotland/factsheet.php?page=10_harassment

 

Thanks. Imagine Cabot just calling twice a day won't count . Unless would calling nearly every day, for 5 years count as harassment? Suppose I should ahve psuhed it further with Trading STandards when they were caling 6 times a dya for weeks on end.

 

Lily hope this new service you've joined up to works out for you. Cabot use several numbers on their autodiallers, as I've had to block about 6 or 7 well used numbers. They must change them every few weeks if they're not getting anywhere.

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These harassment letters do not work with DCA, they are still phoning me, this morning at 10.00, but this nuisance call service, said that the calls will reduce and eventually end within 28 days.

Plus, I have been sending my letters recorded delivery, and the post office has just lost one of my letters, so Santander think I am ignoring them. Just going to post them 1st class, as it is all costing too much.

LilythePink

If you liked what I said, and if it helped in any way, please tip my scales..... thank you:)

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urm.. unless this 'firm' can redirect your phoneline [and they can't]

 

me thinks all they are relying upon is the TPS

 

and they certainly cannot stop DCA calls

 

the only thing that can is a truecall box

 

brought one 2yrs ago

never get dca calls, it just blocks them.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Please forgive the silly question but what exactly is it that the DCA say that they want when they ring ?

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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From my experience, they are just really nasty, telling how bad you are, and why did you take this out, whenever you are not going to pay it. They basically bully you, until you end up feeling totally worthless, and feel as if you are not worth anything to anyone.

LilythePink

If you liked what I said, and if it helped in any way, please tip my scales..... thank you:)

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From my experience, they are just really nasty, telling how bad you are, and why did you take this out, whenever you are not going to pay it. They basically bully you, until you end up feeling totally worthless, and feel as if you are not worth anything to anyone.

 

Yes i know , not the most pleasant of people to deal with, you say from your experience, do you know what it is that this caller wants on this occasion ?

 

Sometimes Creditors just need to be reminded that there is a plan in place before they take you number off the system.

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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Yes I know what they want, an income/expenditure form, which they already have. When you answer the phone, it is a dead line, several times a day. The calls I have found out are coming from East Asia.

LilythePink

If you liked what I said, and if it helped in any way, please tip my scales..... thank you:)

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You MUST get a full complaint in to the OFT and OFCOM. Issue a full complaint to the DCA as well, so you can get the fos involved.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Yes I know what they want, an income/expenditure form, which they already have. When you answer the phone, it is a dead line, several times a day. The calls I have found out are coming from East Asia.

 

Which DCA is it that is instituting these calls ?

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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Santander have mortgage with them, fell ill for a year last year, and kept them informed that we might fall behind. Already went to the FSA already just trying to trace the claim.

They are impossible to deal with, Santander I mean.

Even the Nationwide keeps trotting out that old excuse that the charges are fair, as by the court case in 2009.

LilythePink

If you liked what I said, and if it helped in any way, please tip my scales..... thank you:)

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So is it Santander who are making the calls ?

 

If it is a mortgage paplan wouldn't be involved, would they ?

 

Sorry for the questions but if complaint is to be made .......

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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the ruling was ONLY about bank charges

 

nothing else

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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