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    • is the home in joint names but this is solely your debt? need far more history to be able to comment if it's paid off and was not just written of by one partly on their books and sold to anther, thus the cra file says £0. dx
    • So, Sunak has managed to get someone to 'volunteer to go to Rwanda hasn't he? .. for just £3000 payment to the person plus 5 years free board and lodging isnt it? - cost to UK taxpayer over £300M+ (300 million quid+) isnt it? - Bargain says Rwanda, especially with all the profit we made privately selling those luxury chalets Bravermann advertised for us   I wonder how many brits would jump at that offer? Thousands? Hundreds of thousands? Lets see, up to 5 years free board and lodging and £3k in my pocket .. I'd go - and like that person - just come back if/when I get bored. First job - off to Botswana for a week to see the elephants.   Of course the paid volunteers going to Botswana are meaningless - Rwanda have REPEATEDLY said they wont take any forcibly trafficked people in breach of international law eh? Have the poops actually got any civil servants to agree to go yet - probably end up as more massive payments to VIPal contractors to go and sit there doing nowt shortly eh?    
    • Hi Wondered if I could get a little advise please. I entered into a commercial lease (3 years) and within a few months I had to leave as the business I was trading with collapsed. I returned the keys to the landlord and explained the situation and no money, also likely to go on benefits but the landlord stuck to their guns. They have now instructed solicitors to send letter before action claiming just over £4000. The lease was mine and so the debt. I know this. I have emailed the solicitors twice to explain I am out of work and that with help from family I could offer a full and final settlement figure of £1500 or £10pw. This was countered by them with an offer to reduce the debt by £400, or pay off the amount over 12 months. I went back with an improved full and final offer of £2500 or £20pw. This has been rejected with the comment 'papers ready to go to court'. I have no hope of paying the £4000 and so it will have to go to court. Pity as I have no debts otherwise but not working is a killer. I wondered if they take me to court, could I ask for mediation? I also think that taking me to court will result in a pretty much nothing per week payment from my benefits. Are companies just pushing ahead with action even if a better offer is on the table? Thanks for your help.
    • Hi all, Many thanks for the advice! Unfortunately, the reply to the email was as expected…   Starbucks UK Customer Care <[email protected]> Hi xxxxxx, We are sorry to read you received a parking charge after using our Stansted Airport - A120 DT store. Unfortunately, the car park here is managed by MET parking. Both Starbucks and EuroGarages who own and operate this site are not able to help and have no authority to overturn any parking charges received. If you have followed the below terms then you would need to send all correspondence to [email protected], who will be able to assist you further. Several signs around the car park clarify the below terms and conditions: • Maximum stay 60 minutes, whilst the store is open. If the store is closed, pay to park applies. • The car park is for Starbucks customers only who make a purchase in our store, a charge will be issued if you left the site. • If you had made a purchase and required additional time, you must have inputted your registration number into the in store iPad which would have extended your stay up to 3 hours • To park in a disabled bay, you must have displayed a valid disabled badge. • If Starbucks was closed, you must have paid for parking as charges still apply, following signage located on site. • If you didn’t use the store, you must have paid for parking, following signage located on site Please ensure all further correspondence is directed to MET parking at the above email address, and accept our apologies that we cannot help you further on this matter.  Kind Regards,  Lora K  Customer Care Team Leader Starbucks Coffee Company, Building 4 Chiswick Park, London, W4 5YE
    • Thanks HB edited and re-uploaded. Thanks for the heads up 👍
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County Court Claim - Hillbillies (prev MBNA)


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Presumably the application is a knee jerk reaction to either not being able to comply with an order or being unable to comply with disclosure?

 

Regards

 

Andy

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I cant see anywhere the date the agreement was entered into.

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Uploading documents to CAG ** Instructions **

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PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Second working day after posting would have been Tuesday 8 December 2009 (posted on Friday 4 December). For some unfathomable reason, they are claiming it would have been delivered on 7th. Even their own diagram shows it only entered the Royal Mail system the day AFTER UK Mail got it – which is when the clock starts.

 

Also, in their screen shot, ‘account creation date’ simply means the date they started a data record of their own. It must have been acquired PRIOR to this date, and to all intents and purposes is meaningless.

 

They are clearly desperate – to the point of possible fabrication – trying to get round the fact that the account was sold ‘live’, and that the DN was defective by a couple of days. They clearly believe they bought a terminated account – they did not, and a defective DN means it effectively still has not been terminated.

 

Also, any recon agreement MUST abide by the rules decided in Carey v HSBC – those T&Cs are a reprint of some kind. Your name and address are nowhere to be seen. There is also NO EVIDENCE supplied that these T&Cs were present at the time of signing, as required by Carey.

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Mbna, a dca and UK mail you say ? Wonder where i heard that before !

 

Oh yeah it was in a court case where they lost on this very point ! http://www.bailii.org/ew/cases/EWHC/Mercantile/2011/B3.html

 

On 3 October 2008 MBNA sent a default notice (TB4/1502). Paragraph 12 of Mrs Worden's statement dated 26 July 2010 reads as follows:

Exhibited to this Witness Statement at "NW3" is a copy of the default notice which was served by MBNA on the Claimant ("the Default Notice"). The Default Notice was dated 3 October 2008 and, in accordance with MBNA's standard procedure was despatched to the Claimant on 3 October 2008 by way of UK Mail's Business Class service which guarantees delivery within two days of despatch, including Saturdays. It is not, and was not in October 2008, the standard practice of MBNA to send default notices to customers by second class post. There is no reason why the Default Notice sent to the Claimant in this case would have been sent by second class post contrary to MBNA's standard procedures.

 

Investigation by the Claimant who knows about such things revealed that the notice was sent by second class post. Mrs Worden's own investigations revealed that it was "possible" that this was so. Her manner indicated that this was an elegant way of conceding the point as in my view she had to. Thus subsequent investigation contradicted a hitherto firmly held position of the Defendant that the notice had gone by a suitable post and was served in time. It was not. It was issued and sent by second class post on 3 October 2008 arriving (as was to be expected) on 9 October 2008 and was stated to expire on 21 October 2008. Given the date of delivery, the expiry date should have been 23 October 2008. The notice was bad.

 

 

 

Naughty naughty.

 

M1

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That is going to be a lovely refutation of their ‘valid DN’ claim. That stuffs their case if they want to rely on it – that was a High Court ruling. If MBNA have provided that evidence to the claimant, then they have provided that evidence KNOWING it to be false. However, the witness does not actually claim the evidence came from MBNA, which is a bit of a shame.

 

That statement of ‘fact’ about UK Mail is a pretty stupid – seriously stupid – thing to do, given it was MBNA’s evidence in the Harrison case, which they gave on behalf of Link Financial.

 

Oh dear. Oh dear, dear.

 

Oh dear.

 

We can rip the rest of their WS apart as well...

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Wow, thanks very much for the response today, it's been very much appreciated and filled me with a lot more confidence. I'm having troubvle with the multi quotes to answer everyone on 1 post, so i will have to do it one at a time, please bear with me.

 

Thanks

BS

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BS, I have found it easier/quicker to save to my desk top and read it from there. Will have a good read and see if I can help.

 

Hi CB, thanks for the PM (first one) . I will read it (second one) and digest when i get a chance to get to it (probably a bit later this evening).

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Presumably the application is a knee jerk reaction to either not being able to comply with an order or being unable to comply with disclosure?

 

Regards

 

Andy

 

Hi Andy, I have no idea what it's in response to. I have only acknowledged and submitted my defence on 02.07.12 at this stage. I've not requested any orders or further disclosures. they just decided to apply for SJ against me on 6th August (see post 73 - which I found out when I received the docs).

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The evidence re UK Mail being delivered in two days has been debunked in many places. It simply is not the case. Get googling!

 

Phew, I've worked out multi quote for 1 page.

 

thanks DB, yes, tried googling it a bit in work today but couldn't see anything regarding business services for this by UK Mail so was unsure.

 

 

May give you an idea:-

 

Thanks Mike will read that with great interest very soon.

 

Second working day after posting would have been Tuesday 8 December 2009 (posted on Friday 4 December). For some unfathomable reason, they are claiming it would have been delivered on 7th. Even their own diagram shows it only entered the Royal Mail system the day AFTER UK Mail got it – which is when the clock starts.

 

Also, in their screen shot, ‘account creation date’ simply means the date they started a data record of their own. It must have been acquired PRIOR to this date, and to all intents and purposes is meaningless.

 

They are clearly desperate – to the point of possible fabrication – trying to get round the fact that the account was sold ‘live’, and that the DN was defective by a couple of days. They clearly believe they bought a terminated account – they did not, and a defective DN means it effectively still has not been terminated.

 

Also, any recon agreement MUST abide by the rules decided in Carey v HSBC – those T&Cs are a reprint of some kind. Your name and address are nowhere to be seen. There is also NO EVIDENCE supplied that these T&Cs were present at the time of signing, as required by Carey.

 

yes again. they have been clever in their wording on this bit i think where they say they use UK Mail but also they provide a service which includes saturdays, but not that they used this service. As it was a DN aren't they supposed to provide Proof of delivery too?

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Funny how the witness posts the Interpretations Act as evidence, but conveniently omits the bit that stuffs him. That is a deliberate attempt to mislead the court, IMHO.

 

Ok, DB. I'll be researching the Interpretation Act (amongst other things) soon. Could you enlighten me on the bit of it that they have omitted and would stuff them? Ta

 

Mbna, a dca and UK mail you say ? Wonder where i heard that before !

 

Oh yeah it was in a court case where they lost on this very point ! http://www.bailii.org/ew/cases/EWHC/Mercantile/2011/B3.html

 

On 3 October 2008 MBNA sent a default notice (TB4/1502). Paragraph 12 of Mrs Worden's statement dated 26 July 2010 reads as follows:

Exhibited to this Witness Statement at "NW3" is a copy of the default notice which was served by MBNA on the Claimant ("the Default Notice"). The Default Notice was dated 3 October 2008 and, in accordance with MBNA's standard procedure was despatched to the Claimant on 3 October 2008 by way of UK Mail's Business Class service which guarantees delivery within two days of despatch, including Saturdays. It is not, and was not in October 2008, the standard practice of MBNA to send default notices to customers by second class post. There is no reason why the Default Notice sent to the Claimant in this case would have been sent by second class post contrary to MBNA's standard procedures.

 

Investigation by the Claimant who knows about such things revealed that the notice was sent by second class post. Mrs Worden's own investigations revealed that it was "possible" that this was so. Her manner indicated that this was an elegant way of conceding the point as in my view she had to. Thus subsequent investigation contradicted a hitherto firmly held position of the Defendant that the notice had gone by a suitable post and was served in time. It was not. It was issued and sent by second class post on 3 October 2008 arriving (as was to be expected) on 9 October 2008 and was stated to expire on 21 October 2008. Given the date of delivery, the expiry date should have been 23 October 2008. The notice was bad.

 

 

 

Naughty naughty.

 

M1

 

thanks Mystery, will reread and digest with interest...and sounds good to me.

 

Oh yes, Harrison v Link, where the judge just stopped short of saying the evidence was, er,...

 

Again will reread this and redigest. ta. I have it saved somewhere.

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The date you entered into the agreement with MBNA !

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Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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That is going to be a lovely refutation of their ‘valid DN’ claim. That stuffs their case if they want to rely on it – that was a High Court ruling. If MBNA have provided that evidence to the claimant, then they have provided that evidence KNOWING it to be false. However, the witness does not actually claim the evidence came from MBNA, which is a bit of a shame.

 

That statement of ‘fact’ about UK Mail is a pretty stupid – seriously stupid – thing to do, given it was MBNA’s evidence in the Harrison case, which they gave on behalf of Link Financial.

 

Oh dear. Oh dear, dear.

 

Oh dear.

 

We can rip the rest of their WS apart as well...

 

Loving you more and more DB.

 

For all:

 

I know I still have a lot of reading & work to do, getting ready for the court date, docs in time and everything, but I was wondering how I go about rebutting their WS and evidence? Do I just do my own WS and not mention their stuff/docs/evidence etc.. or do I just base my WS solely on rebutting each piece of their WS, with my own evidence and case law (wstill don't know if I have to add case law as evidence???).

 

just gonna have my tea and will respond again later. No more from me right now.

 

PS: CB will look at you PM, thanks

 

Thanks

BS

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i have now shrunk the org 22mb doc so its ok now you lot

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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unsure of actual date but on sig form says 11 May 2001.

 

Great that is all I needed to know.

 

BTW, they do not have send Default Notices by recorded delivery.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Great that is all I needed to know.

 

BTW, they do not have send Default Notices by recorded delivery.

 

Ok

 

Yes, I know they don't need to send recorded but I just thought I read somewhere that they needed to have proof they delivered it...must just be me.

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