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    • I'm at work now but promise to look in later. Can you confirm how you paid the first invoice?  It wasn't your fault if the signal was so poor and there was no alternative way to pay.  There must be a chance of reversing the charge with your bank.  There are no guarantees but Kev  https://find-and-update.company-information.service.gov.uk/company/09766749/officers  has never had the backbone to do court so far.  Not even in one case,  
    • OK  so you may not have outed yourself if you said "we". No matter either way you paid. Snotty letter I am surprised that they were so quick off the mark threatening Court. They usually take months to go that far. No doubt that as you paid the first one they decided to strike quickly and scare you into paying. Dear Chuckleheads  aka Alliance,  I am replying to your LOCs You may have caught me the first time but that is  the end. What a nasty organisation you are. You do realise that you now have now no reason to continue to pursue me after reading my appeal since you know that my car was not cloned. Any further pursuit will end up with a complaint to the ICO that you are breaching my GDPR.  Please confirm that you have removed my details from your records. ------------------------------------------------------------------------------------------------------------------------------------------------------------ I haven't gone for a snotty letter this time as they know that you paid for your car in another car park. So using a shot across their bows .  If it doesn't deter them and they send in the debt collectors or the Court you will then be able to get more money back from them for  breachi.ng your data protection than they will get should they win in Court-and they have no chance of that as you have paid. So go in with guns blazing and they might see sense.  Although never underestimate how stupid they are. Or greedy.
    • Thank you. Such a good point. They did issue all 3 before I paid though. I only paid one because I didn’t have proof of parking that time, only for two others.    Unfortunately no proof of my appeal as it was just submitted through a form on their website and no copy was sent to me. I only have the reply. I believe I just put something like “we made the honest mistake of using the incorrect parking area on the app” and that’s it. Thanks again for your help. 
    • They are absolute chuckleheads. You paid but because you entered a different car park site also belonging to them they are pursuing you despite them knowing what you had done. It would be very obvious to everyone, including Alliance that your car could not have been in two places at the same time. Thank you for posting the PCN so quickly making it a pity that you appealed since there are so many things wrong with it that you as keeper are not liable to pay the charge. They rarely accept appeals since that would mean they lose money but they have virtually no chance of beating you in Court. Very unlikely that they will take you to Court given the circumstances. Just in case you didn't out yourself as the driver could you please post up your appeal.
    • Jasowter I hope that common sense prevails with Iceland and the whole matter can be successfully ended. I would perhaps not have used a spell checker just to prove the dyslexia 🙂 though it may have made it more difficult to read. I noticed that you haven't uploaded the original PCN .Might not be necessary if the nes from Iceland is good. Otherwise perhaps you could get your son to do it by following the upload instructions so that we can appeal again with the extra ammunition provided by the PCN. Most of them rarely manage to get the wording right which means that you as the keeper are not liable to pay the charge-only the driver is and they do not know the name and address of the driver. So that would put you both in the clear if the PCN is non compliant.
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RWay/Horwich Farrelly solicitors chasing wifes old Shop Direct debt


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We have been advised by the local TS to write a complaint to them and warn them under the Protection from Harassment Act 1997. We have also informed RW in the letter that we will be making complaints, once again, to TS and the OFT.

 

42man. How do you press for harassment if they continue to do so when you have warned them?

 

Yeah, sorry dx100uk. I have been really stressed lately, what with ill health and other issues, and I couldn't help myself. They are not going to get a penny.

 

I made the same mistake, it just made me even more angry after speaking to the phone monkey :evil:

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We have now sent another formal complaint to RW.

 

Within we have warned them for harassment and stated that we will be, once again, writing to the OFT and TS.

 

We have also sent a SAR to Shop Direct Group.

 

First, to confirm that neither my wife is not the account holder in either her maiden or married name.

Second, to request any information that they have on her with regard to said account.

 

Hopefully we will get something in writing.

 

I think that the next step will have to be a complaint to Shop Direct Group if it all pans out.

After all they, according to RW, hold the CCA and statements etcetera.

 

Any ideas?

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  • 2 weeks later...

Have sent another complaint to the OFT. Going to make one to the CSA and another to TS.

 

Received reply to complaint and Robberscum have provided a 'reconstituted copy' of the alleged agreement.

 

The trouble is that it contains terms & conditions from post 2004 when the alleged account is pre-2004.

 

Also, we find it hard to believe as my wife has 100% never signed a consumer credit agreement.

 

She never opened the account, ordered any goods, paid any monthly statements, had any goods delivered to our address etcetera.

Does this mean that it is still in default/?

 

Even with all the recorded conversations with RW they still believe that the alleged account is enforceable :frusty:

 

We contacted Data Protection at Shop Direct today, they have our SAR,

and they don't even have a record of any account in my wife's maiden or married name at our old or previous addresses.

 

They don't even have any record of RW contacting them for the CCA request like the muppet I spoke to last week stated,

 

RW don't have the agreements in their possession he stated.

 

So did they just make one up on the computer!!!

 

The lying a*******s!!!

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Thank you very much 42man.

 

Very interesting reading. We were advised by TS to warn them under the Protection from Harassment Act, so taking action is a possibility. Will definitely investigate this avenue as we have had enough of these cretins :mad2:

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  • 3 months later...

Excellent news :)

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I would still be tempted to go down the route of harassment, but I can understand if you didn't it does get weary and grinds you down.

I know my rights Mr DCA I'm with the CAG......hello hello where you gone Mr DCA8)

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