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    • Hello, firstly thank you for reading this. I know no one wants a long winded back story. So I’ll be breif. I entered a local store to buy some paint (which I did pay for) I am honestly not a bad person or a theif.   Didn’t have a basket or trolly as was on my lunch break. Whilst picking up the three tubs of paint placed some masking tape in my pocket (it was hanging out of so I had every intention to pay) just didn’t have a hand free. Paid for my goods (forgot about the £4.39 masking tape) I’ve got so much going on and im not well at all (like I say no one cares I get that) also have autism so wasn’t thinking particularly like others do maybe (who knows my minds going around and around) I left the store after paying, was pulled back in by security. Asked for the tape which I gave immediately  shook up. Gave them my ID and details. I was given some paper and told to expect a large fine in the post for their time and the tape and sent on my way. my questions are: I hardly ever go out without support so the ban I guess I can’t go there now for anything (their loss) - ok but is my photo going to be all over with my name? how much am I expecting in the post as a fine? I have sent them cash in the post recorded signed for delivery to arrive tomorrow (incident happened today) for my error. Their Address was on the bit of paper. i have read two posts on this page but they were from many many years ago so I hoped for updated advise please? 
    • V important you read lots of BMW threads too !  
    • So should I send them a new SAR and put my date of birth on it? Or do I need to send them some proof? Driving license? 
    • Thanks so much for your help!! I've emailed them, and when they reply saying they can't do it I'll reply and state my rights. I'm so glad I found this forum, and will read all of the posts I can find and help guides available for the future. Really can't thank you enough.
    • utter BS, doesn't matter you signed it. pers i'd be writing as per the other threads here rejecting the car as not as described under CRA etc and be done with it. as its a debit card you could also do a full chargeback within 120 days to your bank and simply dump the car back to BMW. 100's of like threads to read here. get your ducks inline. make sure you know what you are doing and off you go. dont take any BS from BMW, no matter what you sign it does NOT remove your consumer rights. p'haps it might be on the off chance you are a good manager , a quick phonecall tomorrow saying you dont want it because (no bla bla fitted) it might be resolved in 5 mins..i will guess to date you not tried
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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hi, am i right in thinking that new laws will allow bailiffs to break into your home to take levys on any!! unsecured loans/credit cards/overdrafts ect...that you may have, any one got any advice on this, thanks

Check the threads on the MOJ consultation sub forum, and check it out

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Over this weekend I will be issuing two NEWSLETTERS for Consumer Action Group on the forthcoming regulations. This subject will be featured in one of the Newsletters and I will update the Consultation part of the forum tomorrow.

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"The proposals, which aim to make minor amendments to the yet-to-be implemented Tribunals, Courts and Enforcement Act 2007, proposes bailiffs be allowed to charge householders an enforcement fee of £305 in the case of unpaid council tax."

 

i don't call that a minor amendment

 

"The updated National Standards outline the minimum standards of behaviour expected of bailiffs and bailiff firms, including:

  • Bailiffs must not behave in a threatening manner or use unlawful force to gain access to a home or business;
  • Bailiffs should avoid discussing the debt with anyone except the person owing money, and bailiffs must never behave in a way that would publicly embarrass a debtor;
  • Bailiffs must withdraw when only a child is present; and
  • Bailiffs have a duty of care towards vulnerable people, such as the elderly, people with disabilities, single parents and unemployed people and must use discretion when collecting debts from these groups. "

All things that are already not allowed.

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It is mere tinkering, with crippling fees being added at an earlier stage, if a debtor cannot afford £42.50 in visit fees, they certainly cannot afford an automatic £305, when the bailiff first calls.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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When you consider the amount of money that has been spent to put this consultation together it seems to me they could have simply made a post on cag, at least they would have quickly discovered the obvious, most people in debt do not want to be in that position and they are struggling, to increase the fees the bailliffs and HCEO's can administer does nothing to allow the debtor to get their head heads above water let alone float along and reduce a debt.

 

Do they really expect people to absorb these ridiculous fees and make headway with their debts...its a bit like expecting a non swimmer to swim the channel without drowning.

 

WD

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When you consider the amount of money that has been spent to put this consultation together it seems to me they could have simply made a post on cag, at least they would have quickly discovered the obvious, most people in debt do not want to be in that position and they are struggling, to increase the fees the bailliffs and HCEO's can administer does nothing to allow the debtor to get their head heads above water let alone float along and reduce a debt.

 

Do they really expect people to absorb these ridiculous fees and make headway with their debts...its a bit like expecting a non swimmer to swim the channel without drowning.

 

WD

 

Well put WD, they are cosy with their cohorts in the "Enforcement Industry" how legalised burglary, and demanding money with menaces from people with no realistic prospect of paying the new fees is fair and equitable is beyondme, as is the concept that this process is actually an "Industry" the only thing it creates is lives even more broken than they need be. Reality is different on planet MOJ and the moon bailiff!

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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A change of government should stop this idiocy, if somebody had £305 in the first place they would be able to pay the council tax which is a priority debt.

 

However, as we do know the councils are hand in glove with the bailiffs, and how many bailiff company managers are on the 'committees' of local councils, or even councillors themselves (I am talking about the directors of bailiff companies).

 

The answer to that question should show the real 'drivers' behind this lunacy legislation.

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Don't forget that in 2007 when this lumacy legislation was drawn up we were not yet into a recession, and as we know finance is nigh on impossible to obtain.

 

How many people now would think this a good move? Answers on the back of a postcard please - if you can afford the stamp!

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And we were thinking that the new law is coming in place cause the bailiffs were bullying and threatening people and the government was gonna do something to help people who are struggling. Now it looks like that if i owned a bailiff company than i would be rubbing my hands together and would want more of these new laws coming in place so i can earn more, **** the common man who is struggling the government seems to be on the side of people who are powerful and who can maybe give donations. SAD really.

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