Jump to content


  • Tweets

  • Posts

    • Looks promising then.  Well done   Dx
    • So a little update.  I sent a complaint to ico and have heard nothing. I just got the general reply email and that's it.  Sat twiddling my thumbs and thought about what I should do next. I searched for the CEO of Studio but then found that he'd left so as keep getting letters from studio about the arrears etc. I thought I'd email the David Twigg. Sent him all the bumpft and a copy of my original complaint and sars request.  Got no response. So didn't know what else to do. Then I thought I'd try through the financial difficulties option on the online form. One last try before I just give up and let them default me.  Then on the 5th June. I got an email from their customer services. That the items that had gone AWOL have all been cancelled. Nothing else on that email, so I had a look in an email account that I don't use anymore and there was an email from the customer service.  That they were sorry for the problems I've had for the last 9 months. That the sars info was emailed to me on 14/04, it wasn't I've kept all spam and deleted emails on that account, they have raised a complaint with their studio pay team regarding the issues, balance dispute, fee's and my credit file. They are hoping to resolve in 3 days but they have upto 56. They also said in regards to my other issues I have to raise a complaint with studio retail but haven't told me how I do that.  The sars info only goes upto the end of December 2023. It has my previous complaints on there but nothing after so I don't know how I get hold of that information. Luckily I've kept copies of every time I've contacted them. Every web chat or social media contact.  Apologies for the extremely long post but I wanted to add everything I could just incase.  I have checked my account balance and it's still minus 900 odd pounds but I'll keep checking to see if it's all cleared and on my credit file.  I'm hoping this is the end of the whole debacle and they close my account because I never want to do this again. Although it's been a learning experience.  Thanks to dx100uk for pointing me in the right direction. Much appreciated.   
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • If you want to cause DCBL trouble, then complain to the SRA.  It would be even more fun if mystic_bertie would complain at the same time, to show the SRA there is a pattern.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

NCO Europe KEEP calling!


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5553 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 482
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

gettin calls from NCO and im in debt for a 950 quid chargeback which i was conned for....guy buys phone then "accidentally" send me 900 quid he then calls me up practically crying and sayin it was a mistake and asking me to send him the difference and keep money for phone so i sent him the money to his email..month later paypal tell me that that account was hacked and it wasnt really the ebay user who bought it and that the 900 quid was sent to someone else...what i dont get is alrite i sent alot of money to a random email which i now no was a ****in stupid thing to do...but how can he recieve the money and spend it or withdraw it without having a paypal account and if he did have a paypal account then they must be able to track him down...please help!

Link to post
Share on other sites

i didnt think there was a point since i dont have proof of postage...but am i right in the fact that you cant do anything with money sent through paypal unless you have a paypal account, and also to have a paypal account dont you need to put a credit card or address or something!

Link to post
Share on other sites

Hi Smokey,

 

Having just read your problem I had something similar (see thread "trusted paypal lost £500+). I would strongly advise that you DO report it to the police with all the evidence you can i.e. email rint outs from ebay including original listing etc. I have also reported my problem to the police where fraud was commited on an ebay and paypal account. Police are very interested because money laundering appears to be happening on ebay supporting more serious crime (according to my local police station). Most police forces now have dedicated internet fraud departments investigating stuff exactly like this.

OK you may not be able to get your money back - but it might help all of our cases if ebay and paypal are reguarly investigated by the police for fraudulent use. Afterall - they do advertise that they offer a safe and secure way to do internet purchasing. - a Load of B******s as far as I am concerned.

Link to post
Share on other sites

There's always a chance smokey - you'd certainly be in a better position with a crime reference number and active investigation by police.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

Link to post
Share on other sites

There's always a chance smokey - you'd certainly be in a better position with a crime reference number and active investigation by police.

I agree. Report it to Police and then if NCO keep pestering you send them a letter saying the matter is under investigation by police and you cannot discuss it as its sub-judice and suggest they send one of their highly trained doorstep collection agents round to your local nick to discuss payment. Better still tell them to ring someone who is in the same street as the nick and get them to cotact Simon URGENTLY on 0870 ********:grin:

Link to post
Share on other sites

I'm sure they would be there to help and agree a solution with them - perhaps even a limited offer?

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

Link to post
Share on other sites

well ive just heard back from the police reference the nco caller who said he was coming around with a baseball bat

the police have found no call placed to me that day and no recording of the call (nco europe claim they record all calls) but i have the call because i recorded it which the police have

they say it would be like finding a needle in a haystack

so i must thank the police for also being bloody useless

good job im moving house see how long it takes them to find me this time :lol:

Link to post
Share on other sites

well ive just heard back from the police reference the nco caller who said he was coming around with a baseball bat

the police have found no call placed to me that day and no recording of the call (nco europe claim they record all calls) but i have the call because i recorded it which the police have

they say it would be like finding a needle in a haystack

so i must thank the police for also being bloody useless

good job im moving house see how long it takes them to find me this time :lol:

Put an Official Complaint in against the Police for their apparent inaction. Presumably the twit from NCO identified himself by name. If he used an alias as they do NCO is obliged to keep records as to who they actually are. An SAR to NCO should prove the call was made and you have the date and time it was made. To me it would be a simple matter of comparing the entry on the SAR to the same date and time. Presumably your telephone company can prove the call was received on your phone and the number it came from. NCO in common with most call centres have computerised systems which can identfy who was on the phone, to whom and when. They may not have an actual recording of the call but the as sure as hell know who made it. I wonder if you rang NCO and told them you were coming round to beat them up with a baseball bat. I bet they would have a copy of the call and the boys in blue would be at your door quicker than you could say Dixon of Dock Green

Link to post
Share on other sites

Well we have seen details of some of the stuff they have disclosed on SARs. Obviously they are not going to admit threatening 4ndy but they always log that they have called Mr X and what his response is. Their computer should be able to say who accessed 4ndys record on the day in question. If the bully who made the threats had got money of 4ndy sure as hell their computer would have recorded it for the monthly bonus. Once they log things on to their computer it would not be easy to remove it and if 4ndys telephone company can prove he received a call from them at the date and time in question there you have it. Its certainly the way I would go if someone threatened me or my family. Whether or not the threat was real doesnt matter the fact that 4ndy felt scared is sufficient to warrant a prosecution for common assault not to mention other charges under the tellecommunications acts. Its worth a shot. Im not being naive. Of course I know NCO are not coing to admit straight up what allegedly happened. There are many ways of gainining evidence.

Link to post
Share on other sites

Someone is telling Porkies. When you consider the effort the Police go to to catch speeders you would think they could put a bit more effort into this investigation. It seems so straight forward to me

Link to post
Share on other sites

i can assure u its not me telling porkies

but after reading OCD reply sound to me that the police just cant be bothered to investigate it properly and just really want to wash there hands of the case as no psyical abuse actually happened only threats

Link to post
Share on other sites

i can assure u its not me telling porkies

but after reading OCD reply sound to me that the police just cant be bothered to investigate it properly and just really want to wash there hands of the case as no psyical abuse actually happened only threats

Still an Assault in the eyes of the law. A letter of complaint to your local police authority pointing out what I said will maybe encourage them to act. Failing that you have the tape and Im sure someone would be interested in hearing it. Maybe your local TS, your local paper or your MP. You have proof of the bullying. Hey why not stick it on You Tube

Link to post
Share on other sites

i can assure u its not me telling porkies

but after reading OCD reply sound to me that the police just cant be bothered to investigate it properly and just really want to wash there hands of the case as no psyical abuse actually happened only threats

I think we need to be realistic about the resources available to the police, and their priorities.

 

I suspect that unless you can hand them most of the evidence on a plate then they are unlikely to do much in the way of investigation - it is not a serious crime (at least as a one off)

 

You might be better starting out with the "nuisance calls" team of the people who provide your telephone service to see whether they can find evidence of the call - and if so which number it came from.

Link to post
Share on other sites

DO NOT STICK IT ON YOUTUBE !

 

If you do it will cease to be any good as evidence of anything.

Any good barrister will get a judge to rule it inadmissable very quickly.

 

What you need, is a search warrrant against NCO to sieze thier computer records, on the basis that they contain evidence pertaining to the commission of a crime.

I don't always believe what I say, I'm just playing Devils Advocate

Link to post
Share on other sites

I think we need to be realistic about the resources available to the police, and their priorities.

 

I suspect that unless you can hand them most of the evidence on a plate then they are unlikely to do much in the way of investigation - it is not a serious crime (at least as a one off)

 

You might be better starting out with the "nuisance calls" team of the people who provide your telephone service to see whether they can find evidence of the call - and if so which number it came from.

We only need to read the national media to see what their priorities are now.

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5553 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...