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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • FTMDave
      Alliance Parking Letter of Claim - snotty letter help?

      By FTMDave · Posted

      I'm at work now but promise to look in later. Can you confirm how you paid the first invoice?  It wasn't your fault if the signal was so poor and there was no alternative way to pay.  There must be a chance of reversing the charge with your bank.  There are no guarantees but Kev  https://find-and-update.company-information.service.gov.uk/company/09766749/officers  has never had the backbone to do court so far.  Not even in one case,  
    • lookinforinfo
      Alliance Parking Letter of Claim - snotty letter help?

      By lookinforinfo · Posted

      OK  so you may not have outed yourself if you said "we". No matter either way you paid. Snotty letter I am surprised that they were so quick off the mark threatening Court. They usually take months to go that far. No doubt that as you paid the first one they decided to strike quickly and scare you into paying. Dear Chuckleheads  aka Alliance,  I am replying to your LOCs You may have caught me the first time but that is  the end. What a nasty organisation you are. You do realise that you now have now no reason to continue to pursue me after reading my appeal since you know that my car was not cloned. Any further pursuit will end up with a complaint to the ICO that you are breaching my GDPR.  Please confirm that you have removed my details from your records. ------------------------------------------------------------------------------------------------------------------------------------------------------------ I haven't gone for a snotty letter this time as they know that you paid for your car in another car park. So using a shot across their bows .  If it doesn't deter them and they send in the debt collectors or the Court you will then be able to get more money back from them for  breachi.ng your data protection than they will get should they win in Court-and they have no chance of that as you have paid. So go in with guns blazing and they might see sense.  Although never underestimate how stupid they are. Or greedy.
    • clou00
      Alliance Parking Letter of Claim - snotty letter help?

      By clou00 · Posted

      Thank you. Such a good point. They did issue all 3 before I paid though. I only paid one because I didn’t have proof of parking that time, only for two others.    Unfortunately no proof of my appeal as it was just submitted through a form on their website and no copy was sent to me. I only have the reply. I believe I just put something like “we made the honest mistake of using the incorrect parking area on the app” and that’s it. Thanks again for your help. 
    • lookinforinfo
      Alliance Parking Letter of Claim - snotty letter help?

      By lookinforinfo · Posted

      They are absolute chuckleheads. You paid but because you entered a different car park site also belonging to them they are pursuing you despite them knowing what you had done. It would be very obvious to everyone, including Alliance that your car could not have been in two places at the same time. Thank you for posting the PCN so quickly making it a pity that you appealed since there are so many things wrong with it that you as keeper are not liable to pay the charge. They rarely accept appeals since that would mean they lose money but they have virtually no chance of beating you in Court. Very unlikely that they will take you to Court given the circumstances. Just in case you didn't out yourself as the driver could you please post up your appeal.
    • lookinforinfo
      Excel/DCBL ANPR PCN - Appealed - 5minutes overstay - iceland gravesend

      By lookinforinfo · Posted

      Jasowter I hope that common sense prevails with Iceland and the whole matter can be successfully ended. I would perhaps not have used a spell checker just to prove the dyslexia 🙂 though it may have made it more difficult to read. I noticed that you haven't uploaded the original PCN .Might not be necessary if the nes from Iceland is good. Otherwise perhaps you could get your son to do it by following the upload instructions so that we can appeal again with the extra ammunition provided by the PCN. Most of them rarely manage to get the wording right which means that you as the keeper are not liable to pay the charge-only the driver is and they do not know the name and address of the driver. So that would put you both in the clear if the PCN is non compliant.

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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

NCO Europe KEEP calling!

give_me_it_back

By give_me_it_back
in General Consumer Issues

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  • 1 month later...
kuntagc

kuntagc

Posted
Posted

Surprise surprise. I got a call from NCO Europe to day. All they did is call my number and start asking 'whats your name and date of birth'. I asked where he was calling from and he said NCO Europe. He said he was a Bailiff and is coming to my house to collect some money from me. I asked his name and he refused to give me his name so I hung up.

They are surely not allowed to threaten people like that, after all I already have an arrangement with them for a monthly payment.

I have called their office asking to speak to their manage, all they say is 'whats your reference number'

Damn!! these people. What do I do..They keep calling!!

Nationwide preliminary letter sent 14/06/06 replied 22/06/06

LBA sent 23/06/06 no reply.

Moneyclaim 07/07/06

Acknowledged 13/07/06 with intend to defend.

£400.12 refunded today now awaiting for the rest!

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noomill060

noomill060

Posted
Posted

cam-

 

Phone your local Trading Standards and tell them what happened. No, thye cant pretend to be a bailiff and say they are coming to take money off you. (Unless they have a court judgement)- that is illegal.

 

If NCO ring again, do not confirm your name, address or post code.

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ODC

ODC

Posted
Posted
Surprise surprise. I got a call from NCO Europe to day. All they did is call my number and start asking 'whats your name and date of birth'. I asked where he was calling from and he said NCO Europe. He said he was a Bailiff and is coming to my house to collect some money from me. I asked his name and he refused to give me his name so I hung up.

They are surely not allowed to threaten people like that, after all I already have an arrangement with them for a monthly payment.

I have called their office asking to speak to their manage, all they say is 'whats your reference number'

Damn!! these people. What do I do..They keep calling!!

Did you give them your name and date of birth. You should have refused these security details. Without them confirming that they are talking to the alleged debtor the should terminate the call as it is wrong to discuss your alleged debt with anyone else.

 

He is not a Baliff. This is typical sh!te talk from NCO. A Balliff is appointed by a court ONLY after a judgement is made by the Court.

 

Tape all calls from these mongrels or else refuse point blank to speak to them.

 

Why are you paying them. Have they actually produced a CCA to prove you owe them money or indeed if they are entitled to demand money from you. I would make an official complaint to Trading Standards about the activities of this bunch of bullying ****

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Mr. H

Mr. H

Posted
Posted

I’ve had to deal with NCO and there friend SC Leatham-Locke, as outlined in my thread in the Student Forum.

 

If it’s any help to anyone who has been embroiled with these shysters I’ve set out a full account of my (ongoing) dealings on my website here.

 

I hope it’s of some help

The Student Loans Company are possibly the most useless, incompetent shyters on the face of this Earth – If you don't believe me read why I think so on StudentLoansCompany.co.cc
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noomill060

noomill060

Posted
Posted

Well well well, Ive just had a phone call from NCO!

 

No, the usual type! :eek: this was a very scared sounding executive lady called Janet Walmsley, desperate to give me a large cheque and all my Paypal data

 

If you havent read the whole of this thread- I'll recap:

 

1) Hassled by NCO for months for a non-existant Paypal debt.

 

2) Paypal eventually called the NCO dogs off.

 

3) I sent NCO a S.A.R - (Subject Access Request) for log of all calls- they failed to supply the Paypal ones, but did send my Student Loans ones.

 

4) Started a small claim against them for failing to comply with S.A.R - (Subject Access Request) and claimed £200 damages.They have until 3 September to dispute my claim.

 

5)Recieved call from them today (31 August) admitting liabillity and desparate to give me cheque for £200 plus court fee plus interest.

 

6) I have told them that the claim will remain active until cheque clears and they send the data requested.

 

The lady who rang me sounded very, very scared. :eek: I think she would have delivered this personally, had I asked!

 

It was such a damn good feeling listening to this person's discomfort and to have NCO squirming and wanting to jump through hoops for me for a change!:cool:

 

She said she had spoken to their solicitor who had taken a look at at my POC and said "Settle, petal. ASAP. NCO will lose"

 

(POC modified from http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6971-data-protection-act-non.html)

 

Assuming NCO comply, I will use their call log to nail them for further damages under the Protection from Harrassment Act 1998.

 

They had ignored all my letters and failed to investigate my complaints and continued to hassle me by phone, dispite the s. 40 Admin of Justice Act 1970 letter I sent them,

 

It is very true what they say- "revenge is a dish best served cold"

 

I'll start a thread outlining my adventures with this gang of bandits.

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noomill060

noomill060

Posted
Posted

Mr.H

 

Smith Lawson are simply Student Loans in a slightly better suit!

 

SLC use a Glasgow firm of solicitors called Harper McCleod.

 

If want to throw a spanner in their works to get a bit of peace for a while, you can start a small claim to force them to remove all the £20 penalty charges (and interest on these charges @8%) from your account.

 

(Which they will, I've proved it)

 

You could also use the opportunity to ask the judge for a Judicial Review into the way SLC have fkd you about.

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noomill060

noomill060

Posted
Posted

Mr.H, similarly, SC Leatham- Locke doesnt exist, well he does, but he doesnt work for NCO anymore.

 

"The Office of Leatham-Locke" is just NCO in a sharp suit. Probably gets them from the same tailor as Smith Lawson and Co!.

 

Hilarious isnt it?;)

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noomill060

noomill060

Posted
Posted
I think they will know who its from ok

 

;)

 

Aye up Janet!

 

Youre not out of the woods yet, not by a long shot...Look forward to an LBA for damages under Protection from Harrasment Act 1998.

 

This little mix up was sorted out by an "internal correction" by Paypal. This "internal correction" (basically Paypal was trying for a double reimbursement and I obtained proof of this) could quite easily happened months earlier if NCO had followed OFT debt collection guidelines and investigated my complaint.

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  • 3 months later...
theomen78

theomen78

Posted
Posted

I'm not the only one having problems with NCO then?

 

They were calling me several times at home each day, but I work and my fiance kept answering the phone. Almost every time they hung up as soon as she answered (probably so that they can say they're trying but we're ignoring their calls).

 

I phoned them up a few weeks ago and told them to take my number off their computers, which they did, and I didn't get a call after that.

 

Well, until this morning that is, when I got a call on my mobile. I've not given them this mobile number, so wondered how they got it. But then I remembered that someone called my parents house asking for me last week (I've not lived their for 6ish years), and they gave them my mobile number. So I'll be expecting a call every morning and afternoon now.

 

I'm actually dealing with a debt management company who are dealing with my finances, and have been for several months, but NCO seem to be the only company rejecting their offers of repayment. All the cards I've received threatening to call at the house have been sent to the debt management company, so they can see how much they are harrassing us.

 

I did find previously with another company (First Credit I believe) that threatening to sue them for harrassment if they called again worked, they went from threatening me with court action on a daily basis (each time I told them to go ahead and take me to court, but they'd just phone again a few days later with the same threat) to accepting my much reduced offer of repayment. The only time I've heard from them since was to ask for the number of the debt management company, which I gave them and that was the end of the calls from them. So maybe I'll try it again, though from reading some of the messages on here I'm not sure it will work with NCO.

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Movingon

Movingon

Posted
Posted

Just refuse to confirm who you are - they can't talk to you if you're not the account holder. If I don't recognise the number calling my mobile I simply answer "Hello?" - and if they identify themselves I inform them I do not discuss personal matters over the telephone, and if they don't I refuse to confirm who I am. It keeps them employed without any conflict and it keeps them from harrassing me about money.

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