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    • Is all of this actually on the signage? Don't remember seeing that much detail on other threads.
    • If I have learnt one thing from this forum, it's not to call and communicate via email. I passed this info on to her and they are pushing for her to call them.    "Unfortunately, you will need to call us. The conversation won’t be so black and white as to therefore type over email. In a nutshell we can confirm that the request to not pay for 3 months we cannot put in place"  I emailed them back on her behalf and said that what ever is discussed over the phone will need to be put in an email so that she can review it properly. No decisions will be made on that phone call.    "Once we speak to you on the phone we will follow up with an email to confirm the options discussed. [Phone number]"   Why are they pushing for a phone call? If its not so black and white, why can they then follow up with an email?  
    • Appreciate input Andy, updated: IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows;     I make this Witness Statement in support of my defence in this claim.   1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. The Defendant has not entered any contract with the Claimant. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 21/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Claimant has been unjustly enriched at the expense of the Defendant by purchasing bulk debt at a greatly reduced cost and subrogating for the original creditor in trying to recuperate the full amount of the original debt 12. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • Morning,  I am hoping someone can help, I am posting on behalf of my friend so I will try and provide as much info as possible.  Due health reasons, she is currently not working and unable to pay her contractual car finance payments. She emailed 247 Money and asked for a 3 month payment holiday, they refused this straight away with no reasons as to why. They have told her that instead she can make a payment of £200. She is currently getting £400+ a month ssp so this is not acceptable. She went back to them and explained she cannot make this payment and they have not offered an alternative plan. Its £200 or she falls into default.  She is now panicking as she does not want her car to be taken away. What options does she have?  Thank you, 
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Very catalogue refused my monthly offer - need some advice please


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i wouldn't bother

 

they have no legal powers

and you should not talk on the pohne

what ever they said ignore

 

you do not have to negotiate a repayment with them at all or very

 

you TELL THEM what they are going to get

even if only £1

and do it via internet banking

 

ok time to get on with the reclaiming

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Please listen to what you are being told on this forum , dont ask them if they will accept anything, "TELL" them you will be paying what you can afford (and ONLY WHAT YOU CAN AFFORD)!!!

Do not be intimidated by them!!!

They realy are not worth the worry! I speak from experience!

If they telephone you tell them you will only deal " in writing" then put phone down!

They will keep on calling for a few weeks, keep up with the " in writing only" line then they will give up!

hello all:-)

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Again - please read all the advice - you are in control, there really is no need to worry - tell them what you can afford and that is that - they have no option but to accept it - will make you sleep easier too. With so many people in debt problems now the courts are looking very kindly on them and very harshly with 'poor' creditors such as Very etc.

 

Offer them a £1 and get on with your day to day - they cannot do anything to you that really matters.

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really is it just as easy as that i am having probs with very too sleepless nite god had a few of them lately dont look forward to the post turning up either as i will have another letter from there arrears collection dept with another £12 charge :sad:

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  • 4 weeks later...

Does any one know if I have the right to claim back the £12 charges and the huge amount of interest they have been charging me ?

And does anyone know how long I actually have pay a monthly fee to this company ?

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Since my last thread I wrote to very as advised.

 

Shop direct company limited have replied to me today and I am really not sure how to proceed further with them and wondered if any one would mind giving me some advice please ?

 

The letter from Very : says they understand that I have made an offer of repayment however they will not accept it (offered £100 per month which is far more then I can afford anyway but would get help from my parents).

They say if the account goes into arrears that it is policy to pursue the debt via the arrears collection department . That they will only accept any payment offer if it brings the account up to date within 6 months and my offer does not fulfil this.

 

They have told me to contact an external debt management company to get financial assistance . They have also said that they require. Budget sheet showing income and expenditure (I don't work as I have 4 little children to look after but I do receive detain benefits). They also say that they will not accept the budget sheet unless it is completed by a debt management company ( I thought I could fill one in myself and send it).

 

And vey also say they will not hold or remove any interest charges on my account so sadly the account is going higher and higher.

 

Really worried about this now and would ask for some help in replying to this company please.

 

Does any one know if I have the right to claim back the £12 charges and the huge amount of interest they have been charging me ?

And does anyone know how long I actually have pay a monthly fee to this company ?

 

Erm, what company are you paying a monthly fee to? Please, tell me you are NOT going with a fee paying DMP ? You can administer your DMP yourself. You do not even have to use a Debt counselling Charity if you do not wish to ! However, I think you should speak to someone like National Debtline http://www.nationaldebtline.co.uk/

 

Complete the budget sheet below.. this is for YOUR benefit only, it does not get sent anywhere. Once you know what your disposable income is after paying out priority debts which are ..

 

Mortgage/Rent, council tax, utilities, food other household expenses, insurances, etc, etc.. credit cards and any other unsecured borrowing get a prorata amount according to the balance outstanding.

 

[ATTACH]32513[/ATTACH]

 

Yes, you can reclaim the charges and the interest on those charges only..

 

 

They have absolutely no right to demand that you use a Debt Management company. If you are able to, can you please scan in the letter you have received from this obnoxious company. If you follow the instructions given by dx100uk below.. you should be ok.

 

Dx100 – Instructions on uploading pdfs

scan the required letters/agreements/sheets

as a picture file

remove all pers info inc barcodes etc using paint

but leave all figures and dates.

goto one of the many free online pdf converter websites

convert the image to pdf format.

or ir you have PDF as an installed printer drive use that

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

NB:you can set where it goes in the post by hitting insert inline.

the hit reply button

 

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2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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  • 1 month later...

Hi

Thanks everyone who had given me advice so far.

Sadly this nightmare is still ongoing.

Since my last message I wrote back to very catalogue direct and not ndr money (who are now supposed to be dealing with my account). I again told them I could only afford to give them £50 per month . Ndr have written back to day they will not accept the proposal for repayment even though £50 is stretching things anyway and they continue to threaten more fees and charges to the account which is spiralling out of control.

I have been making a £5 payment to very each month to show willing .

Not sure what to do now ? Should i write again offering the money again. I can't really increase my offer as I am repaying 2 other companies (one is opus at £80 per month and the other is mbna which is £36 per month and it is a huge struggle as I have 4 little kids).

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I think now has come the time for you to stop communicating with them.

 

What is the total amount owed to this company ?

 

Under no circumstances should you offer them an amount you will not be able to maintain - Have you done a proper budget sheet and calculated the pro rata payments for each of the 3 debts you are paying ?

 

I really do suggest you contact National Debtline and have a read of the following.. The OFT say it is unfair to ignore a CASHFlow budget.. so if you can get help to sort your I&E out, then if Very/NDR continue with their tactics, they will be the ones that look unreasonable. Meanwhile I would just continue to pay the £5.00 each month and do keep receipts if you are paying at a branch.

 

The following has recently been brought to my attention and could prove very useful. Especially now the OFT guidance specifically states it's an Unfair practice to ignore a cashflow budget!

If you are experiencing difficulty in repaying your debts, CASHflow is a way for you to negotiate affordable repayments with your creditors. Before you can use CASHflow, you must have spoken to one of the free advice agencies licensed to offer CASHflow to their clients. The advice agency will start by talking to you about all of the options available, and can help you to decide if CASHflow is the right one for you.

 

If you decide to use CASHflow, you will be provided with all of the tools you need to be able to complete your own financial statement and negotiate offers of repayment with creditors yourself. This will enable you to stay in control of your situation, but still have support from an adviser at any stage if you need it.

 

You can contact a local advice agency to check if they offer CASHflow. You can find a list of free advice agencies that are near to you by searching for a money adviser in England or Wales, Scotland, or Northern Ireland.

Alternatively, you can call National Debtline on 0808 808 4000

CASHflow: http://www.cashflow.uk.net/

National Debtline: http://www.nationaldebtline.co.uk/

https://www.mymoneysteps.org/

xx

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Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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post 26

 

off you go

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Was that the one from 7th December.

I did tKe your advice and that was the last letter I sent telling them I would pay them £50 and asked them to freeze interest etc.

 

Should I repeat this letter.

 

Also in the mean time I am Looking at money steps.

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£50

i wouldn't pay them £20!!

 

write to them

saying as you have refused to accept my offers

you are now getting £20? for 12mts

 

no judge would ever make me pay more!

 

bye bye

 

 

just do it by internet banking site and get reclaiming.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Also just to check shall I start paying the £20 per month or should I wait til they accept and continue to pay the £5 I have been sending via Internet payments .

 

And just one other question - obviously £20 over 12 months will only cover part of my debt to the catalogue . How does that work.

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you REALLY need to do some reading of other peoples threads here.

 

you pay WHATEVER you want

 

its YOUR MONEY

 

YOU call the shots.

 

there is no debtors prison anymore!

 

they will never go to court if you pay something even £5 on a regular basis

 

get that reclaiming going too

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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"You are amazingly helpful thank you." I wondered why he was strutting around the office like a peacock.

 

Every word he says is true.

 

The most that can happen to you is a county court judgement but the judge would look at your finances and they are a lot harder on these companies that demand silly amounts which is why they won't go to court. If you think you can afford 50 a judge would say 20.

Edited by Conniff
correct typo
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you can only reclaim the interest the panalty fees have attracted though!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks dx100uk will get that out today and pay the £20.

 

You really know your stuff. Do you think they will push me to court or accept my proposal ?

 

 

If you have made proposals and continued to pay money off the account, then it would not look good for them if they were to issue a claim. The Lending Code, OFT guidelines advise that they should be more sympathetic to financial hardship/difficulties and it is fairly obvious Very are being very unreasonable.

 

I think you are worrying needlessly :)

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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  • 1 month later...

Continuing to pay my £5 per month and NDR money have written back to me refusing my 2 nd offer of repayment. They sent another letter the following day now threatening me with issuing a default notice if I don't pay the arrears which is a crazy amount. This account is spiralling out of control with charges and interests . There is no way I can afford what they are asking me to do and they know this from the 2 previous letters I have sent them.

Does any one know what I should do now ?

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your dont offer you TELL

 

and get reclaiming!!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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