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    • whitelist - the same with mine....the battery had a mind of its own. i bought it for my Son...he'd shut it down and it would be completely off but the power light would either stay on or flash...also it wouldnt start properly, had cmos errors on boot and other stuff.   i bought it through HP store on ebay ..brand new. after 6 days of receipt i recieced an email from HP asking if i was happy...i returned an email saying no and that i want to send it back as it was faulty. after trying to sort it for a couple of months with HP not replying, not offering a solution etc i finally got passed tech support who confirmed it was faulty. i then had to return it to their factory. this is where its gets beyond worse...waited 3 times for parcelforce to collect - they didnt. in the end hp sent me a label which i had to take to the post office - not good as im disabled with mobility disability. then they asked for my bank account number to issue the refund. they hardly ever replied to my emails and it took over a month and a half to refund me once they had received the laptop back. no explanation, no progress emails, no updates. i kept emailing them on a daily basis as no one would reply to my emails through the website, forum, internal email addresses and even phoned 3 different departments who basically had no idea what to do or what was going on. on the forums theres ot customers who've had to wait 6 weeks , 2 months , over 2 months etc...it seems as though HP like to withold peoples money to earn interest on the money in their account. i spents days phoning and emailing them - even sent a recorded letter. at the begining i phoned citizens advice and they said i am entitled to put back into the same financial position as before i lost the out of pocket expenses ie: compensation for my time and recorded letter sent etc. ive started a martin lewis resolver case with them and basically in a snotty reply they told me im not entitled to compensation. i was just wondering if theres any .gov website or law/legislation that i could reply with and say "no your wrong - please compensate me"
    • LBC is here. Complete with a note showing a phantom payment. What to do next?
    • I suppose it doesn't make a massive amount of difference as Kev has never had the guts to do court - well at least not yet - but to me the number of cards played still needs to be reduced.  Given the OP has already referred to the "very busy and overflowing car park" in the appeal I'd refer to that and tell Kev to go and look up case no.3JD08399.
    • thanks ftmdave again for the help with letter. thanks lookinforinfo for the info, im glad i found this forum as its a great comfort and relief to know ive dont the right thing as i wasnt too sure at first. and good to know what excel are really like.   thanks guys.
    • Hello!  First timer on here, discovered this amazing site and threads on debt issues only yesterday. After never having a bad debt in my life, almost 2.5 years ago I was scammed by my now-ex partner who calculatingly manipulated me into taking out a bounceback loan, 2 personal loans and a credit card.  He took all the money via ruthless deception, every penny, as well as the car (bought with unsecured personal loan) and all my furniture, personal belongings and even most of my clothes as well.  I'd packed up my life to move to another part of the country with him, only to discover he'd scammed me and been clever about it, so he directed the removal truck to a location unknown to me (never saw my stuff again!), and car is registered into someone else's name.  All this happened abroad.  I have won a criminal case against him abroad and he has been given a custodial sentence (which he is appealing while on bail), but it is difficult to get financial reparation so I am left with over £40k of debt to my name in the UK.    I am in my mid-50s, and have no assets whatsoever, I still live abroad (renting) and cannot afford to return to live in the UK due to the debts and decreasing income. It's been devastating and I've been struggling enormously since it happened (Jan 2022).  I have been suicidal at times. I was making combined loan/cc payments of £1300 monthly for over two years, but I'm self-employed (sole trader) and my UK-based small business has suffered 70% loss of income since Oct 2023 due to changes affecting government funding for the market I provide services to.  My income is commission-based, and has reduced to an average of £1200 per month. As I currently live abroad (outside EEU), I am not resident in the UK for tax purposes and haven't been for more than 3 years (my work is done remotely outside the UK, even though my clients are in the UK and payment is received into my UK bank account).  That means I am not entitled to an IVA or bankruptcy options.  My only option in terms of a debt repayment solution is a DMP. I maintain a UK correspondence address (my mother's home) and use this for my bank account, loans, credit cards etc.  I have only informed HSBC (bank acc) and one loan company that I moved abroad and that the UK address is only a correspondence address (been scared of potential consequences of informing them, even though I don't know what they could be or if there would be any). My worst fear is being taken to court, bankruptcy, etc, and my bank account and income being controlled and all surplus income above basic needs being taken etc, when I literally have almost nothing in life at this stage and desperately want to try to rebuild my life somehow and have some normality again.  Perhaps even move back to the UK if I can afford to. I've contacted all my creditors except cc (it's an HSBC card so am concerned it would affect my bank account with them.  I also bank abroad with HSBC and have global-linked accounts with them).  All interest has been stopped on my loans since April (period of 4 months on two loans, 6 months on bounceback loan with Pay As You Grow option agreed).  Continued so far to pay at least minimum payment on HSBC credit card.  I spoke to PayPlan yesterday and they've worked out a DMP paying £289.50 per month for 11 yrs 7 months, with annual reviews - not signed up to it yet, and concerned about customer reviews I've read about them demanding double payments a year or so down the line and not making payments to the creditors for long periods, etc.  Frightens the life out of me trusting them with the limited money I have - I don't want to go out of the frying pan into the fire in terms of stress that could last years, going by some of the horror story reviews. Considering the DIY DMP option, dealing directly with my creditors myself.  But not even sure going down the DMP route is the best option.  What do I gain from doing that? Sounds like I will still end up with an arrears or even a default record on my credit file even with a DMP, and I will be paying money I really need to help me get my life back on track, especially as I don't even have a full state pension entitlement - would be better used to pay missing years into that, surely, if I do have some surplus?  Either way, with or without a DMP, I won't be able to borrow so how would a bad credit score affect me anyway?  Seems like it could be best to allow them to go to default in the hope that it can all be SB-ed after 6 years. At this early stage, I know I will benefit from advice here about what route to go down and pros & cons/risks etc of: a) DMP with PayPlan b) DIY DMP c) Going down the default route in hope of debts being sold to DCA and not paying anything further with result that it is all SB-ed after 6 years. Struggling to pay off the loans for the next 11 years @ £289.50 seems daunting and such a long time, when I really need every penny to restart my life, regain some dignity, restore my mental health etc... I hope someone here help me make the right decision at this point, before I've committed to anything or have paid lots of money for years with little dent into the loans.... Details : HSBC Bounceback Loan (unsecured):  taken Dec 2021, original amount £9000, 2.5%.  Currently owe £4950.  Monthly payment:  £159.  Not missed any payments, but agreed PAYG option in April - full holiday for 6 mths, restart payments at £73.00 in October, term extended to 2030. TSB personal Loan (unsecured) - taken Aug 2021, original amount £23,000, 9.2%.  Monthly payment £475.  Currently owe £14,550.  Missed 2 payments. Interest stopped since April, no payments offered or made.  Situation to be reviewed prior to default - which will be after 4 missed payments). Sainsburys personal Loan (unsecured) - taken Jan 2022, original amount £25,000, 8.6%.  Monthly payment £514.  Currently owe £14000.  Missed 2 payments.  Interest stopped since April, made 1 payment of £50.00 on 7 May (offered to pay £50/month until situation reviewed prior to default - which will be after 4 missed payments). HSBC credit card APR 18.9% - £6900 currently owing, continuing to pay at least minimum payment (£180/month), not contacted them so far. Applied for Starling bank account, as advised by PayPlan to have a separate a/c from my HSBC one as they would have the right to take money from my account to pay off my HSBC cc debt if I stopped paying that. Sorry this is so long and a big thank you for reading down to the end!  I hope the detail helps with advising me on best course of action and possible/likely consequences.      
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Engage Trying to evict me- Help+ lots of Fees to get back ! EVICTION STOPPED


Pupter
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UPDATE:

 

I've had an eviction date through for three weeks time, so I haven't got long to get this sorted. I've been able to get a small lump sum given to me by someone which I've told the mortgage company is available. Filled in an I&E which proves that ongoing we can afford the payments as well as a bit each month of the arrears.

Today I've had my monthly arrears statement through and I am now being charged every month a Monthly Arrears Fee and a Monthly litigation fee as well as additional interest. that is around £200 per month on top?!?!?!?!? Help!

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UPDATE:

 

I've had an eviction date through for three weeks time, so I haven't got long to get this sorted. I've been able to get a small lump sum given to me by someone which I've told the mortgage company is available. Filled in an I&E which proves that ongoing we can afford the payments as well as a bit each month of the arrears.

Today I've had my monthly arrears statement through and I am now being charged every month a Monthly Arrears Fee and a Monthly litigation fee as well as additional interest. that is around £200 per month on top?!?!?!?!? Help!

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I will flag this up for Ell-enn. You should add up all of the extra fees they have charged you, let us know the total, we should be able to claim those back. Do you have all of that information on your Mortgage Statements?

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I will flag this up for Ell-enn. You should add up all of the extra fees they have charged you, let us know the total, we should be able to claim those back. Do you have all of that information on your Mortgage Statements?

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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Hi Pupter, I can help you with your N244 application to get the eviction stopped. You mentioned that you had a small lump sum - are you able to pay that now?

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My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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Hi Pupter, I can help you with your N244 application to get the eviction stopped. You mentioned that you had a small lump sum - are you able to pay that now?

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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Yes I can get the money into my bank account within a day and phone through and give them my card details, plus I would make the full monthly payment this month and another £150ish towards the arrears as well. I asked them to write and confirm that they would confirm eviction plans if I pay it and they said pay it first and then we will write, but I don't feel that is entirely trustworthy is it? I can go to the court place today and ask for this form?

We are doing all sorts of car boot type things to try and raise more money and I am increasing my work hours soon, so I know we can get this cleared if they will only work with us.

 

Thank you for all your help so far.

Re the fees thing because they have sold our mortgage to another company there are fees from the old company too of around £50 a month, surely that is more than it costs to adminster the arrears? Plus a man turned up on our doorstep sent by the solicitors for the mortgage company 'to help us' which they are kindly charging us for too, even though I said I didn't want to talk to him. So unfair we can be charged for something we didn't ask for or use?

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Yes I can get the money into my bank account within a day and phone through and give them my card details, plus I would make the full monthly payment this month and another £150ish towards the arrears as well. I asked them to write and confirm that they would confirm eviction plans if I pay it and they said pay it first and then we will write, but I don't feel that is entirely trustworthy is it? I can go to the court place today and ask for this form?

We are doing all sorts of car boot type things to try and raise more money and I am increasing my work hours soon, so I know we can get this cleared if they will only work with us.

 

Thank you for all your help so far.

Re the fees thing because they have sold our mortgage to another company there are fees from the old company too of around £50 a month, surely that is more than it costs to adminster the arrears? Plus a man turned up on our doorstep sent by the solicitors for the mortgage company 'to help us' which they are kindly charging us for too, even though I said I didn't want to talk to him. So unfair we can be charged for something we didn't ask for or use?

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you can get all those fees back everyone of them

including the debt management fees

 

AND get that building insurance back + interest too

 

have you ALL the statements?

 

if so i can get someone onboard to do the calcs for you

 

 

this should put the whole thing into dispute and stop the nasty eviction

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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you can get all those fees back everyone of them

including the debt management fees

 

AND get that building insurance back + interest too

 

have you ALL the statements?

 

if so i can get someone onboard to do the calcs for you

 

 

this should put the whole thing into dispute and stop the nasty eviction

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I'm spending the afternoon going through old papers and seeing which statements I have here, plus I've collected a N244 form so have been trying to work out what to put on there. Plus not sleeping for the worry so finding it rather hard to concentrate. Between the money I can pay this month and the refund of the insurance (hopefully) I've already knocked a chunk of it off, if they had to refund fees too that would be another few hundred too.

 

Which brings me to a question would any fees only go back 6 years like bank ones or is a mortgage longer?

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I'm spending the afternoon going through old papers and seeing which statements I have here, plus I've collected a N244 form so have been trying to work out what to put on there. Plus not sleeping for the worry so finding it rather hard to concentrate. Between the money I can pay this month and the refund of the insurance (hopefully) I've already knocked a chunk of it off, if they had to refund fees too that would be another few hundred too.

 

Which brings me to a question would any fees only go back 6 years like bank ones or is a mortgage longer?

 

Right so far I have only found some of the statements so they are some gaps but so far I have found:

 

Minimum of £830.20 added to mortgage for Lendings buildings insurance (I have forwarded proof of my own insurance with the mortgage company listed as interested party about five times)

Arrears administration fees: (again all added to the mortgage amount outstanding) some months maybe missing so still looking but at least £900 of those

 

Last year when they went for possession, we were charged £510 legal fees and one lot of Rejected DD fee @ £30

 

I am still hoping that the mortgage company might agree to a payment proposal plan and would be grateful for any help in how to draft that proposal letter to them.

 

Have just found Augusts statement so I now notice I am being charged £35 a month arrears fee (so less than the £50 the other lot were charging anyway) but am also not lumbered with a £55 charge for monthly litigation fee. So now over £1000 in fees alone which if they would take off the blessed arrears in addition to the insurance and my lump sum, I'd have about 40-45% of the arrears gone!

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Right so far I have only found some of the statements so they are some gaps but so far I have found:

 

Minimum of £830.20 added to mortgage for Lendings buildings insurance (I have forwarded proof of my own insurance with the mortgage company listed as interested party about five times)

Arrears administration fees: (again all added to the mortgage amount outstanding) some months maybe missing so still looking but at least £900 of those

 

Last year when they went for possession, we were charged £510 legal fees and one lot of Rejected DD fee @ £30

 

I am still hoping that the mortgage company might agree to a payment proposal plan and would be grateful for any help in how to draft that proposal letter to them.

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Have just found Augusts statement so I now notice I am being charged £35 a month arrears fee (so less than the £50 the other lot were charging anyway) but am also not lumbered with a £55 charge for monthly litigation fee. So now over £1000 in fees alone which if they would take off the blessed arrears in addition to the insurance and my lump sum, I'd have about 40-45% of the arrears gone!

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Those fees are added automatically and should be refunded. You need to fill in the N244 form and get a hearing allocated as soon as possible. You will have to go in front of the judge, don't worry it's like a company boardroom, you won't be in "The Dock" like you see on the telly.

 

Explain to the judge that the reason you want the eviction stopped is because of the automatically added charges to the account, a solicitor came to your door without your permission and they charged you for it, also you already had house insurance and can prove it. This added up, if the judge agrees is around £2000, is this correct?

 

You also want to add 8% in interest to each charge to be refunded from the day the charge was added until now. Pm me with a valid email address if you need a calculator to help with those., and I will send one on. So quick recap:

 

Get list of all charges automatically added to the account with 8% interest

 

Get details of solicitor you had to pay for sent by the mortgage company

 

Fill in N244

 

Fill in an income and expenditure form, the ones on the Citizens Advice Bureau website or National Debtline are the best

 

Only offer what you can realistically afford, do not leave yourself short on the mortgage payments in the future

 

Remember the Financial Services Authority declared that such charges are unfair and highly excessive. The basis of such findings are based on the same lines as unfair bank or credit card default charges which the Office of Fair Trading has concluded are legally unfair in terms of the Unfair Terms in Consumer Contract Regulations. In other words, a charge will not be fair if it exceeds a lenders actual administrative costs. It is possible to claim back mortgage penalties going as far back as 12 years.So get them back.

 

The team will pop in and out to help guide you

Edited by ukaviator

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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Those fees are added automatically and should be refunded. You need to fill in the N244 form and get a hearing allocated as soon as possible. You will have to go in front of the judge, don't worry it's like a company boardroom, you won't be in "The Dock" like you see on the telly.

 

Explain to the judge that the reason you want the eviction stopped is because of the automatically added charges to the account, a solicitor came to your door without your permission and they charged you for it, also you already had house insurance and can prove it. This added up, if the judge agrees is around £2000, is this correct?

 

You also want to add 8% in interest to each charge to be refunded from the day the charge was added until now. Pm me with a valid email address if you need a calculator to help with those., and I will send one on. So quick recap:

 

Get list of all charges automatically added to the account with 8% interest

 

Get details of solicitor you had to pay for sent by the mortgage company

 

Fill in N244

 

Fill in an income and expenditure form, the ones on the Citizens Advice Bureau website or National Debtline are the best

 

Only offer what you can realistically afford, do not leave yourself short on the mortgage payments in the future

 

Remember the Financial Services Authority declared that such charges are unfair and highly excessive. The basis of such findings are based on the same lines as unfair bank or credit card default charges which the Office of Fair Trading has concluded are legally unfair in terms of the Unfair Terms in Consumer Contract Regulations. In other words, a charge will not be fair if it exceeds a lenders actual administrative costs. It is possible to claim back mortgage penalties going as far back as 12 years.So get them back.

 

The team will pop in and out to help guide you

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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