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    • Thank you everyone!  thought to share some points from my experience in court today that may help others who are taking Evri to court: The judge sets out how the hearing will go and how each party should behave; while i was certainly feeling anxious/nervous ahead of the hearing (and I'm sure @jk2054 may have also observed this), the judge really does try to put any non-legal persons at ease; refrain from talking to the other party and instead speak to the judge if you have any questions/responses; the judge and the advocate spoke about tort of negligence - i wasn't sure how this applied to my case but the judge was questionning the advocate about this so i chose to stay out of this; the judge made reference to a historical case of Donaghue v Stevenson which established a duty of care; the judge observed that some of the points in Evri's witness statement by george wood needed cross examination but george was not present today for questionning; While i was claiming 8% interest, the judge pointed out that is the upper limit and that today, savings accounts give 4-5%. I therefore opted for 5% interest which was agreed to by the judge and the advocate; above all else, ensure you know your court bundle and have any notes to help you refer to specific sections - it helped me to structure my answers to the judge/defendant's queries, and point to specific evidence where i was asked to prove e.g., the value of the item. @honeybee13 - yes, will confirm when payment is received. I have emailed the Evri.claims email with my bank details and also provided them after the hearing to the advocate. @BankFodder message received and i am replying to it
    • Looks promising then.  Well done   Dx
    • So a little update.  I sent a complaint to ico and have heard nothing. I just got the general reply email and that's it.  Sat twiddling my thumbs and thought about what I should do next. I searched for the CEO of Studio but then found that he'd left so as keep getting letters from studio about the arrears etc. I thought I'd email the David Twigg. Sent him all the bumpft and a copy of my original complaint and sars request.  Got no response. So didn't know what else to do. Then I thought I'd try through the financial difficulties option on the online form. One last try before I just give up and let them default me.  Then on the 5th June. I got an email from their customer services. That the items that had gone AWOL have all been cancelled. Nothing else on that email, so I had a look in an email account that I don't use anymore and there was an email from the customer service.  That they were sorry for the problems I've had for the last 9 months. That the sars info was emailed to me on 14/04, it wasn't I've kept all spam and deleted emails on that account, they have raised a complaint with their studio pay team regarding the issues, balance dispute, fee's and my credit file. They are hoping to resolve in 3 days but they have upto 56. They also said in regards to my other issues I have to raise a complaint with studio retail but haven't told me how I do that.  The sars info only goes upto the end of December 2023. It has my previous complaints on there but nothing after so I don't know how I get hold of that information. Luckily I've kept copies of every time I've contacted them. Every web chat or social media contact.  Apologies for the extremely long post but I wanted to add everything I could just incase.  I have checked my account balance and it's still minus 900 odd pounds but I'll keep checking to see if it's all cleared and on my credit file.  I'm hoping this is the end of the whole debacle and they close my account because I never want to do this again. Although it's been a learning experience.  Thanks to dx100uk for pointing me in the right direction. Much appreciated.   
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • If you want to cause DCBL trouble, then complain to the SRA.  It would be even more fun if mystic_bertie would complain at the same time, to show the SRA there is a pattern.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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beachbird, I live there too,perhaps they were blissfully unaware, but if does not matter either way, it happened, but for the fact it was not for four days !!!!! thank goodness.

 

Bit hard to miss the searchlights from the helicopters that went on for more than four hours though.

 

Pity the piccy of the lad with the stones being thrown to the fire man putting out the fire on the estate were not imagined, but I can assure you the s*** threw them according to my son and it was reported youths were there.

 

My point is a lot of these events perhaps would ahve been non events but for the fact some goader reports something is kicking off and yobs are attracted xx

 

Fire engine engine etc....noise started about 13.30, but the youbs did not amass till later in higher numbers and it ended when was long dark, think there were two helicopters as soon as one left I presume to refuel another appeared.

 

Have to say the acted quickly and it was also reported night before that yobs met at the city centre but were encourated to leave with two riot vans. Sons friends dad is security guard at city centre and he was called in to patrol the city centre.

 

Lucky mk is so on the ball with its police and to be honest the city centre has a police station built onto it and one down the road, so yobs woudl not get far without them appearing anyhow.

Edited by watchinginvestigation2011
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There were reports of trouble in my town last night but there was no truth in it. Been to Birmingham today and it was fine, but there was a very strong police presence at New Street station when we left about tea time. It was very reassuring, and apparently it's been all quiet tonight. :-)

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aw i love cornwall good to hear you have no problems rumbler, so many conflicting stories flying round dont know what to believe do you, very sadabout those 3 men in birmingham last night though their families must be going through hell today :(

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Sickening, isn't it.

 

Way back in the early 70s when I was allowed to play in the street, lanes and vicarage gardens we would never have dreamed about doing anything wrong as we knew the consequences would be awful...

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if ihad done anything wrong id get a good hiding when i got home from my dad and it would hurt my backside i wouldnt go and do it again thats for sure, but all these do gooders saying you mustnt smack a child and all this talking hasnt done any good its caused the bad social behavour and it will go on and get worse unless they stop telling us how to bring up OUR Children

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i dont go looting neither do my sons or grandson, because they have been brought up to respect people and you work hard to get the nice things in life not go stealing off others and destroying , kids are so rude today, no disapline in the homes and no disapline in the schools , and this is what you get!!!!!

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My dad was a police sergeant and although he was very caring and loving we wouldn't even think of crossing him or my mum. We knew there would be consequences if we didn't behave. After he died my mum even threatened to take me to the police when she found out that I was going into pubs when I was 16! I don't think me and my brothers or sister were particularly saints but we knew there were boundaries and treated people with respect.

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Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Riot started in Edinburgh:

 

http://www.youtube.com/watch?v=nG-XWBVdonQ&NR=1

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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Some plank has ben arrested in the local High Street for trying to flog his nicked phone, it was identified by the IMEI no as having been pinched from nearby Croydon. They clearly don't think about the longer term consequences. What is going to happen when their pinched teles go wrong and need to be repaired?

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What is going to happen when their pinched teles go wrong and need to be repaired?

 

Most of them got ripped off the walls in betting offices anyway so must be broken to start with! Load of bumbling idiots!

Keep up the fight against Bank Charges.

 

 

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Looks like Birmingham is getting back to normal. I think the 3 deaths there may have made some people - possibly parents - sit up and take notice of what their kids are doing. Pubs and clubs in Brindley Place back to normal hours on the advice of their security.

 

Let's hope that peace has broken out.

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Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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