I need some help with reliable collections please

[citizenB]

just filled in the spreadsheet. whats compound interest? and im not sure what to put in 'days elapsed'

 

Umm, if you have completed the form correctly.. the days elapsed should be calculating automatically !!

[citizenB]

In the Blue bit at the top you should have entered the APR that is shown on your agreement/statement

 

Then in the white bits you need to enter

 

the date under the "The Date of Charge"

 

Under "Nature of Charge" enter either PPI premium.. PPI payment.. or Default Charge.

 

Under "amount of charge" you need to enter the amount of the PPI premium or the Default Charge.

 

Days elapsed and compund interest should automatically formulate.. you dont put anything in there.

[Amy_Elizabeth]

It doesnt seem to be working for me. it says #NAME? in the 'days elapsed' and 'compound interest' boxes

 

does it need to be opened in excel? as ive got it open in office.

[ims21]

It doesnt seem to be working for me. it says #NAME? in the 'days elapsed' and 'compound interest' boxes

 

does it need to be opened in excel? as ive got it open in office.

 

Spreadsheet needs to be used in Excel

 

If you haven't got Excel let me know what you have got and I'll see what I can do

 

ims

Edited September 25, 2011 by ims21

[Amy_Elizabeth]

i only have open office

[ims21]

i only have open office

 

Hi

 

I have attached the Open Office version. Download it and then rename the file so that you change the last three letters (xls) to the extension used for open office spreadsheets (ODS I think).

 

That will then work for you

 

ims

 

CISheetOF.xls

[Amy_Elizabeth]

It worked perfectly, thank you. not sure what letter im to send this with, could you point me in the right direction please? and what am i meant to do about not hearing from them at all? is there another letter to send after the 2nd one?

 

Many thanks for all the help, you guys are great!

[ims21]

Hi Amy

 

So you now have your spreadsheet of claim....what APR did you use?

 

Does the figure shown by the spreadsheet exceed what you owe?

 

In any event, you need to send a preliminary letter to the original creditor requesting a refund of the charges plus the interest, i.e. the figure on your spreadsheet. You also enclose a copy of teh spreadsheet. Ensure that the "Claim To" date is today.....it should automatically update every day you open the sheet.

 

The preliminary letter template is here....amed to suit.

 

http://www.consumeractiongroup.co.uk/forum/content.php?605-Credit-Store-Card-Letter-Template

 

 

ims

[Amy_Elizabeth]

i used 39.6 apr, thats the one they sent me in the letter on the agreements the forged. (consumer credit act 1974) apparently i owe £2,079,92 and the total claim comes up as £1,177.56. is that right? im so confused as thats more than the charges added together are! how does compound interest come into this?

[Amy_Elizabeth]

however, on the 1st page, on that letter it says the apr is 39.9. im so so confused!

[ims21]

Hi

 

OK so the charges plus interest comes to £1,177 using the rate that they have on the "agreement". If that is what they say the rate is then that is the rate you use for your claim.

 

So after the charges and interest come back you will owe them about £900. Compund interest is the amount of interest showing on the spreadsheet.

 

Print a copy of the spreadsheet and send it with a preliminary letter of reclaim to them.

 

ims

Edited September 30, 2011 by ims21

[Amy_Elizabeth]

going to print it off and send it today. thank you so much for your help. il keep you updated on the outcome! x

[Amy_Elizabeth]

hi guys! well i sent off the charge reclaim letters last week recorded delivery, and they received it. Today, this is what ive received, HELP!!

 

[Abrigadier]

Hi, That is a strange letter, solicitors would not I think be calling

your home number.

So do you acknowledge the debt is yours, and when

did you last make a payment?

Brig.

[Amy_Elizabeth]

I last made a payment in july.

[paulh1818]

Hi Amy. I've been through all this myself over the last 12 months with reliable. And I agree with Brig - a very odd letter. Also, I don't think that it is a response to your letter reclaiming the charges. More like one final attempt to rattle you into paying before it ends up on the dca merry-go-round. You'll get another letter shortly refusing to refund the charges because it is in their terms and conditions which you can clearly see on your 'reconstituted' agreement, which is unenforcable. Don't worry too much over the letter. Just wait for a real response.

[Abrigadier]

Ok. How old is the account, and have you

done a CCA request to get a copy of the

agreement, if not use the template letter

from the CAG Library you need to send £1.00

postal order with it to their ''legal team''

they have 12+2 days to reply.

 

Brig.

[Amy_Elizabeth]

ive done that. check on the first page.

[Abrigadier]

Sorry can't access at present e-mail account problems.

[penmarine]

subbing, dealing with these halfwits for the wife. Same detail as you increased amount, loads of charges. I've not paid them for over a year now, Acct in Dispute, I did read on here a couple of days ago about Reconstituted agreements and challenging them under CPUTR 08 (think that is what the regulations are). You ack the agreement is reconstructed but you ask for proof they have one with your signature on. I've not been on here for quite some time so I've got 7 months worth of catching up to do, but the CPUTR 08 thing jumped out at me when I logged on a couple of days ago, it could be of some help. I've got to find it again myself when i find it I'll put a link on here for you. PM

[penmarine]

AM link to challenging reconstructed agreements, think it may be worth a read when dealing with Unreliable:

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?314597-Challenging-Reconstituted-Agreements...

 

PM

[Amy_Elizabeth]

interesting read! do you think i should send the 'cca forgery letter' to them? http://www.consumeractiongroup.co.uk/forum/showthread.php?287717-cca-forgery-template-letter-cca-not-recognised-or-incorrect-t-amp-cs

[Abrigadier]

I suspect they will come back with

we have complied etc., etc.,

 

Brig.

[penmarine]

interesting read! do you think i should send the 'cca forgery letter' to them? http://www.consumeractiongroup.co.uk/forum/showthread.php?287717-cca-forgery-template-letter-cca-not-recognised-or-incorrect-t-amp-cs

Hi Amy, just read the thread on the CCA forgery, I personally would put the account in dispute (if not already) and file away the rubbish they continue to send you. Leave the CCA forgery letter in the back pocket along with the CPUTR 08 request. But as everyone says on here, never speak on the phone, everything registered or recorded and sign nothing. If you start getting telephone calls, i found asking them security questions before speaking to them worked a treat. I even rang them back a few times, after they'd hung up on me and did the same the phone calls stopped!!! DCAs are like CS gas seem life threatening initially but disappear in time!

[Abrigadier]

I really cannot see where forgery comes into

this particular case it appears to be a recon

may be wrongly constituted but a long way from forgery

IMHO.

 

Brig.

 

BRIGADIER2JCS