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    • Hi all,  Many moons ago (2012)  I had a Virgin credit card (issued by MBNA) that defaulted.  They did provide a valid CCA so I was advised by the good folks on CAG to make small payments to keep them quiet - I set up a standing order to pay them £5 a month, and it's been that way ever since.  The debt has been sold on a million times, but £5 is nothing so I've paid no attention to it.  Anyway, I received a letter from Capquest (who must be the current owners of the debt) back in March asking me to contact them to discuss a suitable repayment option, and the account will now be managed by Resolvecall.  Now £5 a month IS a suitable repayment option so I ignored their letter.  A few days/weeks later, I received a letter from Resolvecall, acting for Capquest wanting me to contact them and threatening a home visit if I ignored their letter.  Obviously I DID ignore their letter, and last week a lady knocked on the door (unanswered) and put a card through asking me to contact Resolvecall. Interestingly, their letter said if I didn't reply within 7 days from the date of the letter, and...you guessed it, there was no date on the letter! Out of curiosity, I logged in to Resolvecall's account, and it shows my two most recent £5 payments, so they ARE receiving my money but clearly want more - which they're not getting.  Now - do I play silly b*ggers with them, and ask them to provide the true copy of the CCA to see if they can come up with the goods? Do I just ignore them and carry on paying my £5? Do I stop paying altogether?  I know the case isn't SB as I've been paying regularly, but not sure how to play going forward?  Any suggestions gang?  Thanks you!   
    • Agreement start date 27/11/15 Amount added from previous loan was, £3441.62
    • Sunak actually nailed it in his boring speech yesterday  Starmers only offering is vote to be depressed  Just about sums up lefties  Humourless and Depresive🤣
    • Ah ok I will see if we receive it in the post tomorrow before I go to work. We want to see theirs so we know what documents they will list ? If their N265 is not received then best to send ours so that we do not miss the claimants deadline as per their draft directions.  What would happen if we did miss the deadline even by 1 day ? The claimant would use it against us in court ?  I scanned and posted in #159 the claimants continuation sheet attached to the N244 where they give a background of the case and reference e-mails etc. After this I will continue to work on the WS which is also causing me anxiety. This will also be used to object to their SJ application. I will advise tomorrow if anything else is received.  
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Motormile Finance DCA- Doorstep Visit **


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I wouldnt say a tenner. Id say £1

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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  • 1 month later...
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actually, just checked my emails and low and behold, they have just send me an email...

i can't believe they even have the cheek...

Dear...

I do not wish to presume anything, but do you have other debts of a similar nature to this one that you are trying to pay off at this time? If so do you have an approximate ides of how much this debt totals?

the reason i ask is that we re currently working alongside the money advise group. if you would like to discuss your financial situation with them i can call you at a suitable time for yourself and pass you through to them...

 

 

wth? do they really think i am that stupid???

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You could reply

 

Dear

 

Thank you for your concern but my alleged debts are not YOUR business. I am reporting this to the OFT as it is in breach of their Guidelines on Debt Collecting (which IMHO should become LAW - but doin't put the bit in brackets).

 

Encouraging people to contact a particular partner organisation is not on and needs to be shown up for the smokescreen it is.

 

There is not a suitable time for me to call or be called on.

 

Go forth and do not bother to attempt this subterfuge again.

 

Blinking cheeky whatsits!!!

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Forward their childish email onto the OFT&TS. Stop yanking their tail now, ignore them. Wait and see what they try to do to con money out of you.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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  • 3 weeks later...

Hi I arrived home from my childs football game this morning to find a rather rude gentleman on my doorstep from mototmile finance

 

I have recently set up a new payment arrangement for this payday loan debt so was furious to find this guy at my door.

 

I politely told him to do one and he rang the office to check on this .

 

I rang motormiles office and hit the roof.

 

The guy on the phone then informed it was also about another debt they had purchased from wage day advance (this was news to me.)

 

I told them that I saw this as intimidation I was informed that they were assessing my property and then intimated I showed no signs of financial hardship .

 

I am absolutely appalled I have been experiencing difficulties and what right do they have to do this.

 

I have agreed a low level payment plan with them and ignored threats of legal action ,

this worked.

 

How do I go about reporting these lowlifes?

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Call the non-urgent police line and ask for a crime number, explain you need this to keep them away from your premises - assess your property - you could be renting, living with friends or anything, they have absolutely NO RIGHT to do this.

 

Get onto the OFT's website and report this to them, and to Trading Standards.

 

I do hope you did not agree to pay them any money on the doorstep, that is what they were after - the doorstep collector will be on a high commission basis only 'salary' so it is in their favour to get money - if you did agree you can retract this saying you were under pressure and had no idea that they were NOT allowed to collect on an alleged unsubstantiated debt

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They seem like a very intimidating company. Although I have setup minimum payments with them now and had no more issues, it took me a while to realise they had 2 of my payday debts as well rather than just 1

247moneybox: £418.04

1monthloan: £260

WageDayAdvance: £462

MicroCredit: £156

Amigo: £427.44

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Well to show them who is in control, and that they are on extremely thin ice with the actions and intimidation tactics they have employed, I would drop my payments to £1 a month.

 

Get theose complaints in to the OFT&TS, and let your local MP know.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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  • 5 months later...

May i ask

 

People writing to this compliance manager Robert sands

 

Although i totally agree in doing this as its a confirmed paper trail if needed in the future

 

Has this Robert sands replied to people comments

Has he addressed peoples complaints as to the treatment they receive from MMF

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Hi squaddie, to me it seems like MMF has gotten 100x worse under Mr sands. We know that MMF hardly ever reply to emails or letters.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Very true renegadeimp but I must admit i was a complete nubbie until I came here the ones dca's I have dealt with have been honest and straight forward understood my position and happy with my amount to pay back the amount agreed upon and even allowing STO. I suppose it's unfortunate one or two that upset the rest of the apple cart so to speak.

I will send the letter in this forum thread and see what happens, and if the muppet turns up I now know what to do. Thanks for you reply and help

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Hi squaddie, to me it seems like MMF has gotten 100x worse under Mr sands. We know that MMF hardly ever reply to emails or letters.

 

 

You actually have a valid email address that does not bounce back, a valid phone number, or even an address that's not a garage for this sorry excuse of a compamy

 

thats a first

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May i ask

 

People writing to this compliance manager Robert sands

 

Although i totally agree in doing this as its a confirmed paper trail if needed in the future

 

Has this Robert sands replied to people comments

Has he addressed peoples complaints as to the treatment they receive from MMF

 

Yes indeed I have a number of cases on which I have contacted Mr Sands and have had replies, and successful resolution of complaints.

 

Also resolution including ''redress'' from a 3rd party instructed by MMF.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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You actually have a valid email address that does not bounce back, a valid phone number, or even an address that's not a garage for this sorry excuse of a compamy

 

thats a first

 

This one of the reasons I will always say forget e-mails use RD/signed for: The Protection House Address I the one to use and yes they do reply to letters.

 

As usual squaddie assumptions not facts from experience it seems.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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I have never had the privilege of dealing with MMF

 

I sorted out my obligations long before this sorry excuse of a company came onto the scene

 

But by reading threads on this company, the facts spell out difficulty in gaining any sort of professional dialogue with any representative

 

Their only response seems to be

 

"doorstep collection "

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How odd all the matters I have dealt with for others have received responses and most to a conclusions.

However as many here on CAG know I have been for some time collating all the complaints made here

regarding MMF with the intention of forwarding the results to the regulators so please feel free to appraise

me of any experiences you may have personally of their conduct.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Typical response

 

As explained, i have come across no threads with a response from this Mr sands, you stated that you have dealt with this individual many times and have had responses

 

I asked you to provide a link in a courteous manner for which i get a negative retort

 

Either their are no threads, or you have a problem of communicating in a civilized manner

 

I do not lower myself to personal insults

Edited by squaddie
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I've had no reply from Rob Sands, and no reply from Motormile. The reply from Uncle Buck was farcical, this is all being fed back to the FOS with a request that both companies be investigated as it is not on that they can pass round an alleged debt that did not exist in the first place, and the laughable emails stating that another company had taken my money and paid another alleged debt is beyond belief!

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I wonder if the Brig would address another user like that if the other's user name was Bubbles or something?

 

Brig V Squaddie?

 

hmmmm. Thought we were all on the same side hmmm

Ohhh I thought it is Bubbles posting:lol::madgrin:

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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