Motormile Finance DCA- Doorstep Visit **

[renegadeimp]

I wouldnt say a tenner. Id say £1

[dani73]

i have sent them the letter via email and they have not replied, neither have they been to visit us nor have they bothered us since...

[dani73]

actually, just checked my emails and low and behold, they have just send me an email...

i can't believe they even have the cheek...

Dear...

I do not wish to presume anything, but do you have other debts of a similar nature to this one that you are trying to pay off at this time? If so do you have an approximate ides of how much this debt totals?

the reason i ask is that we re currently working alongside the money advise group. if you would like to discuss your financial situation with them i can call you at a suitable time for yourself and pass you through to them...

 

 

wth? do they really think i am that stupid???

[sillygirl1]

You could reply

 

Dear

 

Thank you for your concern but my alleged debts are not YOUR business. I am reporting this to the OFT as it is in breach of their Guidelines on Debt Collecting (which IMHO should become LAW - but doin't put the bit in brackets).

 

Encouraging people to contact a particular partner organisation is not on and needs to be shown up for the smokescreen it is.

 

There is not a suitable time for me to call or be called on.

 

Go forth and do not bother to attempt this subterfuge again.

 

Blinking cheeky whatsits!!!

[Bazooka Boo]

Forward their childish email onto the OFT&TS. Stop yanking their tail now, ignore them. Wait and see what they try to do to con money out of you.

[josie1]

Hi I arrived home from my childs football game this morning to find a rather rude gentleman on my doorstep from mototmile finance

 

I have recently set up a new payment arrangement for this payday loan debt so was furious to find this guy at my door.

 

I politely told him to do one and he rang the office to check on this .

 

I rang motormiles office and hit the roof.

 

The guy on the phone then informed it was also about another debt they had purchased from wage day advance (this was news to me.)

 

I told them that I saw this as intimidation I was informed that they were assessing my property and then intimated I showed no signs of financial hardship .

 

I am absolutely appalled I have been experiencing difficulties and what right do they have to do this.

 

I have agreed a low level payment plan with them and ignored threats of legal action ,

this worked.

 

How do I go about reporting these lowlifes?

[postggj]

did this chap show any ID

 

did you get his name

[sillygirl1]

Call the non-urgent police line and ask for a crime number, explain you need this to keep them away from your premises - assess your property - you could be renting, living with friends or anything, they have absolutely NO RIGHT to do this.

 

Get onto the OFT's website and report this to them, and to Trading Standards.

 

I do hope you did not agree to pay them any money on the doorstep, that is what they were after - the doorstep collector will be on a high commission basis only 'salary' so it is in their favour to get money - if you did agree you can retract this saying you were under pressure and had no idea that they were NOT allowed to collect on an alleged unsubstantiated debt

[manontheweb]

They seem like a very intimidating company. Although I have setup minimum payments with them now and had no more issues, it took me a while to realise they had 2 of my payday debts as well rather than just 1

[Bazooka Boo]

Well to show them who is in control, and that they are on extremely thin ice with the actions and intimidation tactics they have employed, I would drop my payments to £1 a month.

 

Get theose complaints in to the OFT&TS, and let your local MP know.

[postggj]

May i ask

 

People writing to this compliance manager Robert sands

 

Although i totally agree in doing this as its a confirmed paper trail if needed in the future

 

Has this Robert sands replied to people comments

Has he addressed peoples complaints as to the treatment they receive from MMF

[renegadeimp]

Hi squaddie, to me it seems like MMF has gotten 100x worse under Mr sands. We know that MMF hardly ever reply to emails or letters.

[Yarrakid]

Very true renegadeimp but I must admit i was a complete nubbie until I came here the ones dca's I have dealt with have been honest and straight forward understood my position and happy with my amount to pay back the amount agreed upon and even allowing STO. I suppose it's unfortunate one or two that upset the rest of the apple cart so to speak.

I will send the letter in this forum thread and see what happens, and if the muppet turns up I now know what to do. Thanks for you reply and help

[postggj]

Hi squaddie, to me it seems like MMF has gotten 100x worse under Mr sands. We know that MMF hardly ever reply to emails or letters.

 

 

You actually have a valid email address that does not bounce back, a valid phone number, or even an address that's not a garage for this sorry excuse of a compamy

 

thats a first

[BRIGADIER2JCS]

May i ask

 

People writing to this compliance manager Robert sands

 

Although i totally agree in doing this as its a confirmed paper trail if needed in the future

 

Has this Robert sands replied to people comments

Has he addressed peoples complaints as to the treatment they receive from MMF

 

Yes indeed I have a number of cases on which I have contacted Mr Sands and have had replies, and successful resolution of complaints.

 

Also resolution including ''redress'' from a 3rd party instructed by MMF.

[postggj]

Its just that their are never any comments on this Mr sands on the forum, only difficulty in contacting MMF with valid contact details

[BRIGADIER2JCS]

You actually have a valid email address that does not bounce back, a valid phone number, or even an address that's not a garage for this sorry excuse of a compamy

 

thats a first

 

This one of the reasons I will always say forget e-mails use RD/signed for: The Protection House Address I the one to use and yes they do reply to letters.

 

As usual squaddie assumptions not facts from experience it seems.

[postggj]

I have never had the privilege of dealing with MMF

 

I sorted out my obligations long before this sorry excuse of a company came onto the scene

 

But by reading threads on this company, the facts spell out difficulty in gaining any sort of professional dialogue with any representative

 

Their only response seems to be

 

"doorstep collection "

[BRIGADIER2JCS]

How odd all the matters I have dealt with for others have received responses and most to a conclusions.

However as many here on CAG know I have been for some time collating all the complaints made here

regarding MMF with the intention of forwarding the results to the regulators so please feel free to appraise

me of any experiences you may have personally of their conduct.

[postggj]

I have no doubt you have had responses from MMF

 

I have seen none on the forum from this Mr sands

 

Would you be so kind as to give me a link

[BRIGADIER2JCS]

Always want others to do the work for you as usual.

[postggj]

Typical response

 

As explained, i have come across no threads with a response from this Mr sands, you stated that you have dealt with this individual many times and have had responses

 

I asked you to provide a link in a courteous manner for which i get a negative retort

 

Either their are no threads, or you have a problem of communicating in a civilized manner

 

I do not lower myself to personal insults

Edited April 17, 2013 by squaddie

[EbenezerTwist]

I wonder if the Brig would address another user like that if the other's user name was Bubbles or something?

 

Brig V Squaddie?

 

hmmmm. Thought we were all on the same side hmmm

Edited April 18, 2013 by EbenezerTwist

[sillygirl1]

I've had no reply from Rob Sands, and no reply from Motormile. The reply from Uncle Buck was farcical, this is all being fed back to the FOS with a request that both companies be investigated as it is not on that they can pass round an alleged debt that did not exist in the first place, and the laughable emails stating that another company had taken my money and paid another alleged debt is beyond belief!

[BRIGADIER2JCS]

I wonder if the Brig would address another user like that if the other's user name was Bubbles or something?

 

Brig V Squaddie?

 

hmmmm. Thought we were all on the same side hmmm

Ohhh I thought it is Bubbles posting:lol: