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    • Since you were stopped at the time there is no requirement for the police give you anything there and then or to send you anything before they have decided how to deal with the offence.  They have three choices: Offer you a course Offer you a fixed penalty (£100 and three points) Prosecute you in court  The only option that has a formal time limit is (3). They must begin court proceedings within six months of the date of the alleged offence. Options (1) and (2) have no time limit but since their only alternative the police have if you decline those offers is (3) they will not usually offer a course beyond three months from the date of the offence and will not usually offer a fixed penalty beyond four months from that date. This is so as to allow time for the driver to accept their offer. If he declines or ignores it they will take option (3). Unless there is a good reason to do otherwise, the action they take will usually be in accordance with the National Police Chiefs' Council's guidance on speeding enforcement. In a 40mph limit this is as follows Up to 45mph - no action. Between 46mph and 53mph - offer a course Between 54mph and 65mph - offer a fixed penalty Over 65mph - prosecution in court So you can see that 54mph should see you offered a fixed penalty. Three weeks is not overly long for a fixed penalty offer to arrive. As well as that, there has been Easter in that period which will have slowed things down a bit. However, I would suggest that if it gets to about two months from the offence date and you have still not heard anything, I would contact the ticket office for the area where you were stopped to see if anything has been sent to you. Of course this raises the danger that you might be "stirring the hornets' nest". But in all honesty, if the police have decided to take no action, you jogging their memory should not really influence them. The bigger danger, IMHO, is that your fixed penalty offer may have been sent but lost and if you do not respond it will lapse. This will see the police revert to option (3) above. Whilst there is a mechanism to persuade the court to sentence you at the fixed penalty level (rather than in accordance with the normal guidelines which will see a harsher penalty), it relies on them believing you when you say you did not received an offer. In any case it is aggravation you could well do without so for the sake of a phone call, I'd enquire if it was me. 
    • Looks similar to you original email to their Complaints team. I dont rate copypasta for a CEO complaint. Rewrite it with emotion involved as to how badly this is affecting you and make them feel embarrassed for their actions... 
    • Well, not quite the trouncing they deserve, and Andy Street suffering - despite distancing himself from the poops and being a good mayor (and despite the rather ridiculous muslim voter labour boycott across regions - did they really want the tories to stay in power?) - But not bad at all The Reformatory goons managed two council seats didn't it - out of over 300 they tried for ..     
    • STAT OF THE DAY $600,000 Texas Democratic Representative Henry Cuellar and his wife have been indicted by federal prosecutors on charges of conspiracy and bribery, after allegedly taking nearly $600,000 from a Azerbaijani-controlled company and a Mexican bank, according to the US Department of Justice.   Read more
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HFO Capital/Services/Roxburghe - OFT Minded to Revoke Licences!


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Well Im trying to keep up with it all, but stuck on this poxy little island off the cost of Skye still for another week doesn't help (hardly been on the forum for over a month).

 

Poor little Bart must have the boo hoo's

My advice is given through personal experience and is given without prejudice

 

 

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We still need to keep the complaints going in. I have one for supplying a reduced and unreadable copy of a credit application in reply to my cca 78. and then ignoring the in dispute letter.

Do we have a contact name in the OFT to write to?

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We still need to keep the complaints going in. I have one for supplying a reduced and unreadable copy of a credit application in reply to my cca 78. and then ignoring the in dispute letter.

Do we have a contact name in the OFT to write to?

 

 

 

I would like to know a contact name in the OfT as well, I am happy to collate some online information about what Roxburghe get up to.

 

Also I believe we should all now raise this with the DVLA for them to investigate (i.e. block Roxburghe), since a FOI showed for some reason that Roxburghe (a debt-collector!) were in the top 5 'parking companies'(?!) who reckoned they had reason to get DVLA info last year. I know Roxburghe stick their nose in lots more areas than parking 'debts' but this makes interesting reading I think:

 

http://www.bbc.co.uk/blogs/watchdog/2011/04/dvla_driving.html

 

 

QUOTE BBC WATCHDOG BLOG (from April Fool's day!):

'...response to our FOI (number one Parking Eye down to number five Roxburghe UK)?

I can confirm that the companies have been listed below in the order in which the most requests were made.

Parking Eye

Ranger Services

APCOA Parking

Excel Parking

Roxburghe UK

5. How does the DVLA check that private parking companies are complying with the BPA code of practice before the DVLA supplies registered keeper details to those companies?

Each company is required to demonstrate compliance with the BPA Code of Practice before membership will be granted....'

QUOTE

 

That BBC blog is worth reading and surely mega complaints to the DVLA must now flood in. How could Roxburghe pass themselves off as having 'reasonable cause' for the info anyway since they are not a parking company? Who was stopping Roxburghe gathering info to just pass on to DVLA banned companies then? What are the DVLA going to do about the latest developments?

Edited by Coupon
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Also I believe we should all now raise this with the DVLA for them to investigate (i.e. block Roxburghe), since a FOI showed for some reason that Roxburghe (a debt-collector!) were in the top 5 'parking companies'(?!) who reckoned they had reason to get DVLA info last year. I know Roxburghe stick their nose in lots more areas than parking 'debts' but this makes interesting reading I think:

 

http://www.bbc.co.uk/blogs/watchdog/2011/04/dvla_driving.html

 

 

 

That BBC blog is worth reading and surely mega complaints to the DVLA must now flood in. How could Roxburghe pass themselves off as having 'reasonable cause' for the info anyway since they are not a parking company? Who was stopping Roxburghe gathering info to just pass on to DVLA banned companies then? What are the DVLA going to do about the latest developments?

 

There has been a Roxburghe thread in this forum where someone was being chased for a parking fine at a hospital. I'll dig it out and post the thread into this one.

 

Here it is: http://www.consumeractiongroup.co.uk/forum/showthread.php?305322-Roxburghe-Debt-Collectors&highlight=roxburghe

Edited by Tootles1971
added link to another thread

Today is the tomorrow you worried about yesterday, and all is well!

 

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Hi Joe, what do you mean?

 

Complaints now have to be made thick and fast about current and previous encounters with this bunch, let us see if we can get past judgements and harassment reviewed

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We really need to find as many people as possible who have been affect by this group from parking tickets, telephone harassment, abuse of personal data, fake delivery cards, default and defended CCJs, any court claims, payment arrangements made included inflated interest, charging orders on homes, etc etc Anything at all. May be busy here!

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Sobell is the name behind Graham White Solicitors who are also a part of Roxburghe. Sobell is under investigation by the SRA.

 

Hi Joe Q. What is the investigation for? I think he simply allows his name to be used on letterheads, probably at £2 a shot – not sure he’s that active.

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Hi Joe Q. What is the investigation for? I think he simply allows his name to be used on letterheads, probably at £2 a shot – not sure he’s that active.

Sobell is being investigated for issuing empty legal threats in his letters to do with fake parking tickets.

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some useful links for complaints

 

 

OFT http://www.oft.gov.uk/ for the attention of James Waldron

 

MOJ via http://www.justice.gov.uk/contactus.htm

 

Local MP via http://www.writetothem.com/

 

ICO via http://www.ico.gov.uk/complaints/data_protection.aspx

 

OFT Guidance link

 

This helps when drafting a letter to OFT

 

http://www.consumeractiongroup.co.uk/forum/content.php?416-The-OFT-Debt-collection-guidance

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This goes in the post tomorrow.

Dear Mr Waldron,

I wish to bring your attention to a debt collection agency named HFO Capital/Services.

It would seem Barclaycard sold an old to Morgan Stanley Gold Card account to HFO Capital Ltd a Cayman Islands company in August 2008.

The first I knew of this is when I received a letter from HFO Services limited dated 9 August 2010 informing me that they are managing the account for HFO Capital with a 12% interest rate being added (copy enclosed).

Following this letter I sent a CCA 78 request to HFO Services on 14 September 2010 (copy enclosed.

In reply to my CCA 78 request I received an unreadable reduced copy of an application form (copy enclosed). I wrote to HFO pointing out their failure to properly comply with my lawful request (copy enclosed).

HFO Services have not fulfilled their obligations to date but still press for payment and make statements like “Once we obtain Judgment” and “County Court Bailiffs will visit my address”.

I fined the actions of this company very distressing and would appreciate your assistance in this matter.

If you require any further information please do not hesitate to contact me.

Your sincerely

Rev.Ian

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Hopefully they will make the Minded to Refuse permanent, then our work here will have acheived some satisfaction, but I still think the court cases ought to be pulled and looked at in view of their incompetenece, maybe the Ministry of Justice could have a role in this?

 

How many poor peeps have been stung by this lot when they were almost stat barred (and stung by the 17% backdated interest) is unknown... and how many are paying through the nose when they should have a rebate also needs to be answered.

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Hopefully they will make the Minded to Refuse permanent, then our work here will have acheived some satisfaction, but I still think the court cases ought to be pulled and looked at in view of their incompetenece, maybe the Ministry of Justice could have a role in this?

 

How many poor peeps have been stung by this lot when they were almost stat barred (and stung by the 17% backdated interest) is unknown... and how many are paying through the nose when they should have a rebate also needs to be answered.

 

Agreed, I do think at the very least a copy of the listing and a description of what it means should be included in every defence bundle against HFO, after all its public information and shows the true standing of the company in the eyes of the regulator, no smoke without fire and all that :-D

 

S.

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