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    • Hello, Firstly, and most importantly I am sorry for your loss. I would go back to the bank with the death certificate and ask them to step in. Remind them firmly but politely that there is no limit for DD claims
    • My wife is the named person to his bank account with him having Dementia being his daughter (I say named person she still is but he recently passed away and the deputyship application has now being stopped by the solicitor as it's no longer needed) We've only just got the Death Certificate so the bank will be the next step informing them. She went to the bank and explained the situation but even being his named person the bank said she didn't have the power to stop DD without any legal documents (virgin money) was the bank. She could have copies of bank statements that was about it.
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    • Thanks DX,   I wasn't aware we could do that for that length of time. I'll ask my wife to check with the bank this week
    • Yeah That's correct. We left rent payment coming out of his bank account from January 2023 - August 2023 until we could find somewhere to sort out his belongings which was fine. I tried to give notice a few times from August 2023 asking for advice from Sanctuary housing how we went about this explaining his condition and that he was in a Nursing home from December 2022. I explained we don't have any legal powers to his account like POT but were in the process of going for Deputyship and that I was the named person to act on his behalf to speak with Santuary housing. I said we could provide details of his condition and proof he was now in a nursing home with date he moved in. This went ignored despite repeated attempts to contact them until a housing manager contacted us end of February 2024 and notice was finally accepted with his tenancy coming to an end March 22 2024. Although they have continued to take rental payments for the flat despite someone else living in it from the 1st April. I wasn't aware payments were still being taken till I checked his May banks statements. I had asked them to back date rental payments to August 2023 when I gave notice rather than just giving notice in March 2024 but they've ignored that bit. I don't see why they shouldn't give it back they've taken money they shouldn't have.
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HFO Services/Barclaycard


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Hi,

 

Received a letter from HFO with the following:

 

We confirm that the date of default is xx August 2008. Should we not receive any documentation before August 2012 your account will automatically be closed as statue barred.

 

Is it the date of last payment of default date for the account to be statue barred?

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Do they mean 2006? Once again they are peddling the lie that the recorded default date is the cause of action for statute barring. It is not. HFO are liars. They are deliberately misleading you.

 

Can you scan and post what they sent?

 

Get onto TS and the OFT - and time for a letter before action.

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Yes - the old Default Date trick. They need to start reading the SB guidance, enough people have pointed it out to them!

 

Who exactly is the letter from? Names, address and Postmark please. Please scan if you can

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Hi,

 

This is the latest from Roxburghe also:

 

http://www.redrouteconsulting.com/HFO/Rox12062012.jpg

 

If it is SB from last payment date (which their copy statements sent show) can they say:

 

"Please contact our collections team to arrange payment"?

 

PS - Same franking stamp of SW19 used.

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Hi,

 

This is the latest from Roxburghe also:

 

http://www.redrouteconsulting.com/HFO/Rox12062012.jpg

 

If it is SB from last payment date (which their copy statements sent show) can they say:

 

"Please contact our collections team to arrange payment"?

 

PS - Same franking stamp of SW19 used.

 

Yes they can cos they are idiots but they have actually sent evidence that this is SB and nothing to prove they have the right to collect on this!

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A statute barred debt still exists and can be chased for payment,

until the debtor has informed the creditor in writting that the debt

is SB and they will not be paying.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Have you actually told them you believe it is SB? If so, they are breaking the rules. Simply read back through the thread for the reasons for the proper statute barred status, and the reasons why this default was recorded too late and should be removed. Remember, they bought the responsibilities...

 

Can you record phone calls? Fancy some fun...

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Hi,

 

Yes they have had the statue barred letter, both HFO and Roxburghe. Anything I send seems to make no difference to them but I send them so that if it does go to court I can produce their correspondence, my replies and proof they signed for the letters.

 

I am not sure what more I can do than this and am keen to get the default cleared. Reading the advice (which I am grateful for since starting this thread to you all) this is now down to Roxburghe to do this?

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It is also unenforceable as they have not complied with your CCA request anyway so they should not be asking you to pay as the account is still 'in dispute' due to this.

 

You must keep complaining to OFT - send them everything including envelopes. This really illustrates the relationship between HFO and Rox

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Have you actually told them you believe it is SB? If so, they are breaking the rules. Simply read back through the thread for the reasons for the proper statute barred status, and the reasons why this default was recorded too late and should be removed. Remember, they bought the responsibilities...

 

Can you record phone calls? Fancy some fun...

 

Hi,

 

I thought the point was you never have phone calls with them? What would be the angle with this?

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Spot on - getting them to lie about it not being SB and failing to remove the credit marker would make an excellent transcript for the OFT. It would prove their deliberate MO of misleading debtors, and would not be able to be seen as an admin error.

 

Then chase them for compensation...

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Spot on - getting them to lie about it not being SB and failing to remove the credit marker would make an excellent transcript for the OFT. It would prove their deliberate MO of misleading debtors, and would not be able to be seen as an admin error.

 

Then chase them for compensation...

 

very underhoof DB!

US President Barack Obama referred to Ugland House as the biggest building in the world or the biggest tax SCA* in the world.

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Why not? Their lies need to be exposed as a corporate mantra, a deliberate strategy – not as ‘admin errors’.

 

I look forward to spitting on their corporate grave (and I won’t stop with saliva...).

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How was the SB letter worded did you state clearly that the debt is statute

barred and you will not be vpaying.??

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Why not? Their lies need to be exposed as a corporate mantra, a deliberate strategy – not as ‘admin errors’.

 

I look forward to spitting on their corporate grave (and I won’t stop with saliva...).

 

I fully agree DB...

US President Barack Obama referred to Ugland House as the biggest building in the world or the biggest tax SCA* in the world.

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Note that the letter from HFOC and Rox give the same address - which kind of indicates you are dealing with the exact same people in the exact same office.

 

Why do they still bother with the pretence? Do they think the OFT etc. cannot see this.

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I doubt the HFO Capital person actually works for HFO Capital...

 

http://www.csa-uk.com/uk-members-list/details/190/hfo-services-limited

 

http://www.zoominfo.com/#!search/profile/person?personId=1679333509&targetid=profile

 

http://www.facebook.com/profile.php?id=723921233 (travelled to New Delhi!)

 

 

Oh look! HFO Services! A company owned by another company that’s in liquidation!

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