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    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
    • That is really good is that a mistake last off "driver doesn't have a licence" I assume that should be keeper? The Court requested me to send the Court and applicant proof of my sons disability from their GP this clearly shows he has Severe Mental Impairement, he is also illiterate.  I naively assumed once the applicant received this that they would drop the claim.  It offends me that Bank has asked the Judge to throw the case out at the preliminary hearing and to make us pay up.
    • Hi, we are looking to get some opinions on weather or not to bother fighting this PCN. This comes from a very big retail park parking where there are restaurants, hotel, amongst other businesses. The parking is free but I suppose there must be a time limit on it that I am not aware of. We were in the area for around 4 hours. Makes us wonder how they deal with people staying in the hotel as the ANPR is on what appears to be a publicly maintained street (where london buses run) which leads to the different parking areas including the hotel.  1 Date of the infringement 26/05/2024 2 Date on the NTK  31/05/2024 3 Date received 07/06/2024 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?]  YES 5 Is there any photographic evidence of the event? Entry and exit photos however, based on the photographs we are almost sure the photos are taken on public street. This is the location I believe photos are taken from.  https://maps.app.goo.gl/eii8zSmFFhVZDRpbA 6 Have you appealed? [Y/N?] post up your appeal] No Have you had a response? [Y/N?] post it up N/A 7 Who is the parking company? UKPA. UK Parking Administration LTD 8. Where exactly [carpark name and town] The Colonnades, Croydon, CR0 4RQ For either option, does it say which appeals body they operate under. British Parking Association (BPA) Thanks in advance for any assistance.  UKPA PCN The Collonades-redacted.pdf
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I have had a letter from Sherforce which includes their fees which are massive, about 2K. I have had a copy of the regulations that they say is related to certain fees and most of their fees are under "section 12 Miscellanious" does anyone know what this is. Also they are charging me for services that they have not carried out.

 

Please help.

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May I ask what the original debt was for & how long ago it was incurred?

 

Sherforce are well known for adding the majority of their fees before the Officer even leaves. The majority of their fees can challenged. The same applies as if it was a Bailiff attending, he has to gain peaceful entry - he no doubt has left you a Form 55 claiming he has seized all your goods, but if he has not gained access then he does not know what you have - all the Rolexes in the kitchen, gold ingots under the mattress etc. If this is for a personal debt then he cannot force entry unless he has gained peaceful entry previously, if however you have a detached garage or outbulidings he is allowed to force entry to those if he believes there are goods inside to satisfy the debt.

 

Tell us a bit more & we'll see what we can do for you.

 

PT

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fees are under "section 12 Miscellanious" does anyone know what this is. Also they are charging me for services that they have not carried out.

 

The law setting the fees chargeable by a High Court Enforcement Officer (HCEO) for collecting unpaid debts is Schedule 3 of Regulation 13 of The High Court Enforcement Officers Regulations 2004 and provides 2.5% of the amount collected plus a fixed £2.50 on top.

 

Its common practice for HCEOs to charge additional fees according to a list and pretend the debtor is liable to pay them. This is not true and you simply dont have the pay them at all.

 

There is the old HCEO's chestnut of adding fees described as "misc" or "miscellaneous". He is trying to use Section 12 of Schedule 3 of the regulations which actually reads:

 

"For any matter not otherwise provided for, such sum as a Master, district judge or costs judge may allow upon application."

This is essentially a blank cheque clause because it enables bailiffs to load his fees ad-infinitum then pretend an application has already been made to a Master or a district judge who has allowed the costs. HCEOs tend to do this retrospectively by charging as much as they think they can get away with then leave it up to you to challenge it afterwards, which is almost impossible to reclaim once you have paid it.

 

In short, do not pay it and its a civil dispute between you and the HCEO. Additionally, you do not have to let them into your property so keep the chain on the door at all times and you are not obligated to speak with him.

 

If a bailiff says he has already obtained a court order for the section 12 misc costs when no such order exists then he commits an offence under Section 40(1)(d) of the Administration of Justice Act 1970

 

 

If a bailiff charges for work he hasnt done then he commits an offence under Section 2 of the Fraud Act 2006. http://www.publications.parliament.uk/pa/ld200607/ldhansrd/text/70420w0001.htm see under Crime Fraud

Professional property investor and conveyancer

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Ahhh the regulation Part C fee 12 .. this species is more commonly known as the "invent it clause"

 You can apply for a "detailed fee assessment" CPR 8 they will possibly tell you they will do this on your behalf and you will later find they have applied for a "summary assessment" (CPR23)

 They will tell you initially that fees that have been subject to previous applications have been allowed, what of course they will not tell you is many of these fees have also be disallowed!!

 Do please research posts made by honeyb "re: urgent advice needed for detailed fee assessment hearing" it is a good indication of Sherforce workings.

 

WD

 

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Just easier to tell the HCEO the fees will not be paid. Its then up to the HCEO to start a civil claim and he lays himself wide open to committing an offence under Section 2 of the Fraud Act, if the |Judge makes a finding of fact then the problem for the HCEO has only started.

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The debt is a business debt of £3260 which went to a county court 

I was ordered to pay £150.00 per month (starting 16th November 2010).

On 20 Jan 2011 I received a phone call from Sherforce saying that they want £5200 immediately as I have not paid my debt to the original creditor.

I called the original creditors collection dept and they advised me that they had not received my cheque for Nov, Dec & Jan totalling £450.00.

I checked the account and they were correct, I paid the creditor over the phone straight away the £450.00 arrears which they took happily and advised that I would make all future payments by debit card as I didnt want to chance a cheque in the post again.

I got a call a couple of days later from sherforce saying that I should only deal with them and that I still owe them £5200 less the £450.00 paid to the creditor and that also they had a team of men on their way to my premises to seize all my goods.

I waited all day but no one arrived. I left it about a week and then called the creditor to see what the state of play was and that Sherforce were being unreasonable with their fees.

I received a letter put under my door from sherforce saying that a High Court Officer attended my premises and wanted me to call them. When I called them they said that all their fees were agreed by law and that every time they send a van to my premises it will cost me £720.00.

I received the breakdown and most of the fees are under misc section 12, and alot of the other fees such as seizure fees and valuation fees which to date has not been done.

I have asked them how they can charge fees for work not done and they jusrt say it's the law and I have to pay them. My office is a serviced office and I don't carry stock so all they could take are catalogues and price lists.

Sorry if I seem to go on a bit but they are being very annoying to say the least, I didn't even know that the CCJ had been transferred to the High Court's.

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Below is the breakdown that they have sent me to pay, bearing in mind that all that has happened so far is they have put a letter under my door asking me to call them and also ring me about 10 times.

Also they are telling me that I have to pay all of these costs as it's the law.

 

 Our Ref : 23***** Claimant’s Reference : KW*****************

 

VAT Registration Number: 945 7915 77

STATEMENT OF SHERFORCE FEES

 

In the Matter of: COMPANY A vs COMPANY B

Breakdown of Judgment Debt, Costs and

Interest Amount £

 

Judgment Debt £3034.58

Judgment Costs £188.00

Execution Costs – as provided under the Writ £101.75

Interest at 8% pa £48.33

PLUS Sherforce Charges As Detailed Below* £2483.74

LESS any monies received by Sherforce 0.00

LESS any credits notified to Sherforce £450.00

OUTSTANDING AMOUNT DUE

AS AT TODAY’S DATE £5406.40

*Fees to be deducted as provided under the High Court Writ of Fifa and payable to the Authorised Enforcement Officer as provided under the High Court Enforcement Officer Regulations 2004,

Schedule 3 Relevant Regulation Fee £

Percentage of Amount Recovered HCEO Regulation Part A Fee 1 £86.82

Mileage Incurred HCEO Regulation Part A Fee 2 £25.23

Seizure Fee HCEO Regulation Part A Fee 3 £2.00

Making Enquiries Or Dealing With Claims for Rent or To the Goods

HCEO Regulation Part A Fee 4 £4.00

Walking Possession Fee – calculated at £3.00 on day of signing Walking Possession Agreement and 25p per day thereafter

HCEO Regulation Part A Fee 5 (1) and (2) 6.25

Attending With A View To Remove Goods For Sale HCEO Regulation Part A Fee 5 (3) £720.00

Valuation Fee HCEO Regulation Part A Fee 6(2) (b) £175.48

Any Other Fee For A Duty Otherwise Not Provided For HCEO Regulation Part C Fee 12

Initial Attendance Fee HCEO Regulation Part C Fee 12 £175.00

Financial Management Fee HCEO Regulation Part C Fee 12 £160.00

Administration Fee HCEO Regulation Part C Fee 12 £300.00

Removal Contractor Fee HCEO Regulation Part C Fee 12 £180.00

Attendance to Remove Administration Fee HCEO Regulation Part C Fee 12 £175.00

Payment Plan Mgmt Fee HCEO Regulation Part C Fee 12 £60.00

 

Subtotal of Sherforce Fees £2069.78

VAT on Sherforce Fees £413.96

Total of Sherforce Fees inclusive of VAT £2483.74

 If you need any more details please let me know.

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Below is the breakdown that they have sent me to pay, bearing in mind that all that has happened so far is they have put a letter under my door asking me to call them and also ring me about 10 times. Also they are telling me that I have to pay all of these costs as it's the law. They like to think they are

 

Our Ref : 23*****

Claimant’s Reference : KW*****************VAT Registration Number: 945 7915 77

STATEMENT OF SHERFORCE FEES

In the Matter of: COMPANY A vs COMPANY B

Breakdown of Judgment Debt, Costs and

Interest Amount £

Judgment Debt £3034.58

Judgment Costs £188.00

Execution Costs – as provided under the Writ £101.75

Interest at 8% pa £48.33

PLUS Sherforce Charges As Detailed Below* £2483.74

any monies received by Sherforce 0.00

any credits notified to Sherforce £450.00

OUTSTANDING AMOUNT DUE

AS AT TODAY’S DATE

£5406.40

*Fees to be deducted as provided under the

High Court Writ of Fifa and payable to the

Authorised Enforcement Officer as provided

under the High Court Enforcement Officer

Regulations 2004, Schedule 3

Relevant Regulation Fee £

Percentage of Amount Recovered HCEO Regulation Part A Fee 1 £86.82 - needs to be challenged as nothing yet recovered

Mileage Incurred HCEO Regulation Part A Fee 2 £25.23 - probably OK

Seizure Fee HCEO Regulation Part A Fee 3 £2.00 - challenge, what have they seized

Making Enquiries Or Dealing With Claims for Rent

or To the Goods

HCEO Regulation Part A Fee 4 £4.00 - challenge, what enquiries have they made

Walking Possession Fee – calculated at £3.00 on

day of signing Walking Possession Agreement and

25p per day thereafter

HCEO Regulation Part A Fee 5 (1)

and (2)

6.25 - challenge, have you signed any Notice of seizure they have produced and what goods have they seized

Attending With A View To Remove Goods For Sale HCEO Regulation Part A Fee 5 (3) £720.00 - challenge, Fee 5 (3) states:

(3) For -

(a) the removal of goods;

(b) the storage of goods which have been removed; and

© where animals have been seized, their upkeep while in the custody of the enforcement officer, whether before or after removal - what have they done

Valuation Fee HCEO Regulation Part A Fee 6(2)

(b)

£175.48 - challenge, what have they valued

Any Other Fee For A Duty Otherwise Not

Provided For

HCEO Regulation Part C Fee

12

Initial Attendance Fee HCEO Regulation Part C Fee 12 £175.00

Financial Management Fee HCEO Regulation Part C Fee 12 £160.00

Administration Fee HCEO Regulation Part C Fee 12 £300.00

Removal Contractor Fee HCEO Regulation Part C Fee 12 £180.00 - where is the proof of this

Attendance to Remove Administration Fee HCEO Regulation Part C Fee 12 £175.00

Payment Plan Mgmt Fee HCEO Regulation Part C Fee 12 £60.00

For all the above ask which Judge allowed these fees in your case, at what Court and the date it was done

Subtotal of Sherforce Fees £2069.78

VAT on Sherforce Fees £413.96 - unfortunately they are allowed to charge this

Total of Sherforce Fees inclusive of VAT £2483.74

 

If you need any more details please let me know.

 

PT

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"VAT on Sherforce Fees £413.96 - unfortunately they are allowed to charge this"

 

But remember to reduce it inline with the disallowed fees!!!!

 

Sorry meant they were allowed to charge VAT and not that particular figure.

 

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Thanks, I will contact sherforce and ask for the details, even though I know that they haven't done the work.

ALso as I have already paid the claimant £450 after they have asked for the services of sherforce,

am I legally liable for their fees if they do not levy any goods and collect the money?

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I contacted the creditor to advise that I wanted to resume the original CCJ agreement of £150.00 and for them to cancel the HCEO Writ,

they said that The HCEO office have advised them that if they cancel the writ that they would be liable for the fees they have charged me.

I emailed the creditor the fees that they tried to charge me and that they had done none of the work they were charging for and that she should only have to pay an abortive fee of about £70 + VAT and not any of the huge fees they wanted.

I also emailed sherforce this and told them that i planned on taking the matter further if they still tried to charge me for things that were not done.

Good news is that I have had conformation from the creditor that they have cancelled the writ and agreed the original payment plan.

I did however get a call from the HCEO advising that I had not made a payment to them and that they will turn up at my premises within 24 hrs to collect. I had great pleasure in telling him where to go, he said that he will look into the so called cancelation info and call me back with 20 mins. Still no call from them.

I would like to thank everyone who has given their view and thoughts about my problem and whilst I have been lucky enough to not have paid them a penny and live to tell the tail, I know that many others have not and there will probably be many more unfortunate people who will cross the path of a HCEO.

Thanks All.

 

Rattlywelshboy

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Nice to hear you again ohitsonlyme,

the problem is that the few that come here are very much in the minority - the others who do not know any different are the ones we must feel sorry for as they appear to be getting ripped off at every opportunity.

Until the law is changed - hopefully for the better - and there again us mere mortals will have no say, nothing will change.

Even a change in the law will no doubt be in favour of the enforcement companies and no doubt give them more power to add more extraneous charges on. How any Company can get away with charging fees before they even leave the office beggars belief.

PT

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  • 1 year later...

Surely the best way to avoid the fees is to pay the debt/judgment/court order?

For every horror story of someone on the receiving end of an HCEO there are many more people who are left with no choice but to use the courts to recover what is owed to them.

After 8 months of being fobbed off by my last employer for wages he owes me (Flash Incentives) the court is the last resort and given the aggro they have put me and others through, any action the HCEO company takes is well deserved in my book.

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I agree with what you say but in the majority of these cases and with those of Southern Water in particular, the first the debtor knows of any problem is when the HCEO knocks on the door.

Whose fault is it that no documentation has ever been received - including the original bill never mind the Court docs.

I don't doubt those that come here looking for help & advice is a very small minority but in every case so far the debtor has gained Set Aside and SW & SF have been panned by the Judges for their actions & charges.

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  • 1 month later...
yes sherforce like other known enfocement companys just think they can bully and add fees that are beyond imagination...and yes it has caused many arguments amongst households that i no of...........it has made certain people in my household very ill since it happend........ i would just like to no if we can fight the charges and how to go about doing it if possible as its getting to much for us

thanks jaffro:sad:

 

It will pay you to start your own thread as each situation is different http://www.consumeractiongroup.co.uk/forum/newthread.php?do=newthread&f=168 already I can see you are in better position without the threat of further visits but there is still so much more you can do.

 

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  • dx100uk changed the title to B2B debt CCJ for £3260  - HCEO huge fees
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