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    • Unsettling the applecart?,  I'm going to be direct here, I know how this works , I've been in far worse situation than your relative, and I can assure you , now that there i likely a default in her name, it makes absolutely ZERO difference if she pays or not. Denzel Washington in the Equalizer , 'My only regret is that I can't kill you twice'... It's the same with a default, they can only do it once and it stays on your credit file for 6 years if she pays or not, and as it stands right now she's flushing £180 of her hard earned money down the toilet  so that the chaps at Lowell can afford a Christmas party. As for the SAR this is everybody's legal right, originally under the Data Protection act 1998 and now under GDPR, it's her right to find out everything that the original Creditor has on her file, and by not doing it the only person she is doing a massive disservice to is her self. As the father of 2 young adults myself, they need to learn at some point.. right?
    • Thank you for your pointers - much appreciated. dx100uk - Apologies, my request wasn't for super urgent advice and I have limited online access due to my long working hours and caring obligations - the delay in my response doesn't arise in any way from disrespect or ingratitude. I will speak to her at the weekend and see if she will open up a bit more about this, and allow me to submit the subject access request you advise - the original creditor is 118 118 loans and from the letter I saw (which prompted the conversation and the information) the debt collection agency had bought the debt from 118 and were threatening enforcement which is when she has made a payment arrangement with them for an amount of £180 per month. It looks as if she queried matters at the time (so I wonder if I might with the FIO request get access to their investigation file?) - the letter they wrote said "The information that you provided has been carefully considered and reviewed. After all relevant enquiries were made it has been confirmed that there is not enough evidence present to conclusively prove that this application was fraudulent.  However, we have removed the interest as a gesture of goodwill. As a result of the findings, you will be held liable for the capital amount on the loan on the basis of the information found during the investigation and you will be pursued for repayment of the loan agreement executed on 2.11.2022 in accordance with Consumer Credit Act 1974"  The amount at that time was over £3600 in arrears, as no payments had been made on it since inception and I think she only found out about it when a default notice came in paper form. I'm a little reluctant to advise her to just stop paying, and would like to be able to form a view in relation to her position and options before unsetting the applecart - do you think this is reasonable? She is young and inexperienced with these things and getting into this situation has brought about a lot of shame regarding inability to sort things out/stand up for herself, which is one of the reasons I have only found out about this considerably later Thank you once again for your advice - it is very much appreciated.    
    • That's fine - I'm quite happy to attend court if necessary. The question was phrased in such a way that had I declined the 'consideration on the papers' option, I would have had to explain why I didn't think such consideration was appropriate, and since P2G appear to be relying on a single (arguably flawed) issue, I thought it might result in a speedier determination.
    • it was ordered in the retailers store  but your theory isnt relevant anyway, even if it fitted the case... the furniture is unfit for purpose within 30 days so consumer rights act overwrites any need to use 14 days contract law you refer too. dx  
    • Summary of the day from the Times. I wasn't watching for a couple of interesting bits like catching herself out with her own email. Post Office inquiry: Paula Vennells caught out by her own email — watch live ARCHIVE.PH archived 23 May 2024 11:57:02 UTC  
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Moorcroft chasing Lloyds loan now sold to 1st credit


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  • 2 months later...

Hi all

 

Been off line most of summer - son-in-law diagnosed with type 1 diabetes, which is affecting his job so earnings down and 1 year old grandson in hospital with breathing problems, but no contact re debt. CC sorted for time being £10 per month for next year.

 

Loan just resurfaced - as Ford predicted Wescots now involved. 3 letters re'd in quick succession - first from LTSB alleged from Rosyth but return address Huddersfield and looks dodgy printing of LTSB letterhead!!

 

two letters from Wescot - second afinal notice pay now or Door Step Collection Agency!!

 

Think these are third DCA to try after Moorcrap failed to provide a CCA fter a request and the "Account in Dispute letter sent.

 

Advice welcome as ever

 

Intend

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Sorry to hear about your family problems I hpoe the liitle one will be fine.

 

Worry not about Wescots doorstep collectors no authority what so ever if they turn up invite them to leave forthwith.

 

Annoy them send a CCA request again!

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Cheers Brig - little one fine now on medication. Certainly clears mind and makes one assess priorities.

 

Sound advice as ever - this action or letter pointing out already in dispute and against code of practice to chase when in dispute.

 

Cheers

 

Intend

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Just refreshed memory on which wonderful DCAs have been empolyed by LTSB to collect this - first Moorcrap, to whom sent CCA and who failed to supply. Followed by Apex - then Credit Security Ltd all seen off with account in dispute letter.

 

So will in first place will send this off to WetCloths ( sorry Brig to ignore your advice), then if they come back I will then do another CCA request, don't mind splashing out another £1 PO, just to annoy them.

 

As an aside, CC which was cancelled and with the brighton boys, son in law got a letter from LTSB advising him of a change in the terms and conditions. In bankers we trust - NOT!!

 

Intend

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New development and no idea how best to respond.

 

Letter from Nelson Guest & Partners Solicitors, titled Important : An offer to reduce the amount payable on your debt.

"We are instructed by Wetcloths, acting for LTSB. As a final attempt to avoid further action, Wetcloth is prepared to offer you a discount to settle your account. This is only available for a limited period"

 

Asks to ring to agree (no chance) if don't further action WILL continue to recover full balance, goes on to say can still offer realistic repayment plan. Gives 10 days or more action.

 

Does suggest I can pay by credit card ( think this is against some guidelines Lending Code??)

 

 

My thoughts - if offer discount then no paperwork - did CCA Moorcrap who failed to supply so account in dispute and seen off other DCA when informed of this.

Wetcloths first to involve solicitors.

 

Are they rent a mob? Should I send another letter stating account in dispute??

 

Any advice gladly welcomed

 

Intend

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Hi Intend, Schemeing bunch,

 

To Nelson Guest

 

Ref: as on their letter.

 

Sirs,

 

I am in receipt of your most generous offfer of a discount on the alleged debt for £xxxxx , as you are well aware, presuming your ''client'' has informed you that this matter is in dispute as your client is in default of a lawful request made under section 77/78 of the Consumer Credit Act 1974 to produce a fully compliant copy of the regualted agreement pertaining to this account I am sure you are aware of the limitations this places on their actions.

 

I also notice that correspondence suggests that ''payments'' can be made by credit card encouraging alleged debtors to borrow further to meet the alleged debt, I sure you are aware of the OFTs take on this matter.

 

I cannot therefore acceed to your request to phone you or to agree to make any payment reagarding any alleged debt, for which I make now acknowledgment of liability.

 

RD intend let me know what happens.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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New development and no idea how best to respond.

 

Letter from Nelson Guest & Partners Solicitors, titled Important : An offer to reduce the amount payable on your debt.

"We are instructed by Wetcloths, acting for LTSB. As a final attempt to avoid further action, Wetcloth is prepared to offer you a discount to settle your account. This is only available for a limited period"

 

Asks to ring to agree (no chance) if don't further action WILL continue to recover full balance, goes on to say can still offer realistic repayment plan. Gives 10 days or more action.

 

Does suggest I can pay by credit card ( think this is against some guidelines Lending Code??)

 

 

My thoughts - if offer discount then no paperwork - did CCA Moorcrap who failed to supply so account in dispute and seen off other DCA when informed of this.

Wetcloths first to involve solicitors.

 

Are they rent a mob? Should I send another letter stating account in dispute??

 

Any advice gladly welcomed

 

Intend

 

looks like an auto generated threatogram with the usual 'discount' with just a different letter heading using sols to look more threatening, ie not a letter before claim. as they are just 'acting' on behalf of loyds?, unlikely that they wets will take legal action. any legal action would be up to loyds, and loyds tend to use their own sols if still owner.

when you say 'more action', what do they say there?

Edited by Ford
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Ford - thanks for input, but now slightly confused - further action "further recovery action will be taken" - not very specific. States

"Nelson Guest instructed by Wescot acting on behalf of LTSB. As a final attempt to avoid further action, Wescot is prepared to offer you a discount to settle your account"

 

Agree looks like usual threat-o-gram. Have typed up Brigs letter ready to go.

 

tempted to send but again seeking advice - send or ignore??/

 

Cheers Intend

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Nelson Guest are a rent a solicitor.. any letter you send to them will be passed directly to Wescloth and if you were to telephone them, you will discover that you are speaking to someone at... Westcloth.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Intend, have a read of this thread.. in particular the following posts..

 

320 - 322 - 327 - 336 - 343 - 347 !!

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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.....

 

tempted to send but again seeking advice - send or ignore??/

 

Cheers Intend

 

either. why not send, up to you, they are on notice re the dispute/cca. and are only acting on behalf. generally - one dispute letter should be enough, they are supposed to address/investigate once advised, let them come back on it specifically, and then you respond if required, anything else ignore, unless want to enquire (in writing without prejudice?) re a discount, or is an actual letter before claim.

Edited by Ford
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I wouldn't use 'without prejudice' on any correspondence, smacks of incompetence and having something to hide IMO, hence why DCA's and the corrupt financial industry like to use it.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Bumping for CitizenB re post 259 - I cannot see link to the thread.

 

Ford - have sent letter by RD today. Discount of no interest unless about 90%. Unless some development will ignore future letters

 

can't see a link either

 

you said that you were 'tempted' to send letter, hence 'why not'. won't do any harm. they'll prob bog off just now.

Edited by Ford
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