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    • statute barring in Scotland is 5yrs from last payment/use date or date of default Notice + 14 days, whichever is the later. dont confuse that with the 6yrs debts show on credit files (DN's 6th bday regardless to payment or not). they'd never get a claim raised by august in 99% of cases . as long all these debts were taken out whilst resident in scotland and you have not moved since taking them out but failed to inform the original creditor before the debt sale....... then stay radio silent until sb date is reached. then if you wish send our scottish sb letter. just remember unlike E&W in scotland debts are extinguished, dead , gone , parrot. once SB'd dx  
    • Hi all, Love this site and it's no nonsense advice, have dipped in and out of the consumer forums over the years, mostly to assure myself that what I was doing was the right thing when dealing with various businesses (almost 100% success rate, thanks in part to reading and more reading here.). Anyway, the time is almost approaching where I might need to ask for some specific help and I have a couple of queries that I can't see definitively answered. Due to financial mismanagement and severe anxiety issues I stopped paying all unsecured debt in December 2018 (one slipped to the first week in Jan 2019 when the last payment was made having rechecked my bank statement from that period - all my unsecured debt direct debits were cancelled in early Jan 2019). This has left half a dozen debts;  a couple of credit cards, a bank loan, Shop Direct and some Hitachi Finance stuff having been sold on and passing the rounds through the usual suspects, Lowells, Link, PRA Group, others related to them, and then back to them again. I have somehow successfully managed to maintain radio silence and avoided anything more worrying than their begging letters.  I have blocked their phone calls and texts, bumped all emails to the spambox and had a chuckle at their desperate letters.  I've never had anybody at the door.  I have been at the same address since before I defaulted and all correspondence comes to my current home address.  I have NEVER contacted them or admitted any debt. In anticipation of them perhaps ramping up action at the last minute I've had a look at my credit report on Credit Karma (rec'd from this very place) and I see that the default dates on these range from May 2019 to November 2019. Also in preperation I've been reading, reading and reading lots here as advised. Obviously being in Scotland there are a lot fewer posts relating to these matters and it's always quite annoying when OP's do not follow up with any outcome on their cases - how rude! This has also left me a bit confused of when I am able to finally breathe easy (although cancelling all the direct debits in Jan 2019 was the biggest sigh of relief as I knew it was all going to be unmanageable and, well, default one, default all.). I've been reading that defaults should be filed 3-6 months after the missed payment but one of my larger debts was defaulted on 27th August 2019 when the last payment I made was 10th December 2018, meaning the first missed payment was 10th Jan 2019.   My query for now is - when should I infer that these debts are prescribed?  From when the payment was missed, or taking the default date plus 5 years from the credit report? The three I have with the May date are moot anyway as either way they are gone  - some letters from Lowell offering me 90% off to settle is what got me thinking these must have been near SB status, however I have one big 10k+ with a July date and another 10k+ at the end of August I am feeling a bit anxious again, even though I know there is nothing to worry about with the begging letters.  Reading the various forums I am not sure why the OC's didn't take action against me when I read time and again the surprise that other posters haven't already been taken to court for lesser amounts - I'm also surprised I've avoided any action this long as there are plenty in this forum and sub forum who are whisked off to the court by the beggers minions after only a year or so after defaulting.  There are no CCJ/decrees listed on my credit report and I have not received any such judgements against me.  I still just regularly receive the begging emails to the spambox, the blocked phone calls and the letters from the they. I'm also reading that there is no need in Scotland to send an LBC so what should I be looking out for to know that the time has come to engage with CCA requests etc? I'm afraid in a fit I threw a lot of the paperwork out but I have a box of stuff I'm going to go through which may have the original letters from the OC's. Thanks in advance for any advice.  
    • I'm at work now but promise to look in later. Can you confirm how you paid the first invoice?  It wasn't your fault if the signal was so poor and there was no alternative way to pay.  There must be a chance of reversing the charge with your bank.  There are no guarantees but Kev  https://find-and-update.company-information.service.gov.uk/company/09766749/officers  has never had the backbone to do court so far.  Not even in one case,  
    • OK  so you may not have outed yourself if you said "we". No matter either way you paid. Snotty letter I am surprised that they were so quick off the mark threatening Court. They usually take months to go that far. No doubt that as you paid the first one they decided to strike quickly and scare you into paying. Dear Chuckleheads  aka Alliance,  I am replying to your LOCs You may have caught me the first time but that is  the end. What a nasty organisation you are. You do realise that you now have now no reason to continue to pursue me after reading my appeal since you know that my car was not cloned. Any further pursuit will end up with a complaint to the ICO that you are breaching my GDPR.  Please confirm that you have removed my details from your records. ------------------------------------------------------------------------------------------------------------------------------------------------------------ I haven't gone for a snotty letter this time as they know that you paid for your car in another car park. So using a shot across their bows .  If it doesn't deter them and they send in the debt collectors or the Court you will then be able to get more money back from them for  breachi.ng your data protection than they will get should they win in Court-and they have no chance of that as you have paid. So go in with guns blazing and they might see sense.  Although never underestimate how stupid they are. Or greedy.
    • Thank you. Such a good point. They did issue all 3 before I paid though. I only paid one because I didn’t have proof of parking that time, only for two others.  Unfortunately no proof of my appeal as it was just submitted through a form on their website and no copy was sent to me. I only have the reply. I believe I just put something like “we made the honest mistake of using the incorrect parking area on the app” and that’s it. Thanks again for your help. 
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Wallet v NatWest


Wheresmewallet
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Situation since Jan 2002.

Not giving exact figures here in certain cases

 

Our Agreed Overdraft: £450

  1. Various Charge Types: Nearly £900
  2. A/C******** Interest Charges: Nearly £140
  3. Refunded Charges in previous years: Nearly £140
  4. Overdraft Interest (which I am not asking for as we knew about this): Nearly £200.

So 1 + 2 - 3 = Claiming nearly £900

---------------------------------------------

After sending out my first letter in claiming back nearly £900 in bank charges on 3rd July. We recieved a letter back from out local branch dayed the 18th with a such reply as,

"We believe our charges are fair, reasonable and transparent blah blah.....

 

However we have taken the opportunity to review the charges applied to your account and as an exceptional matter we are prepared to refund £2** as a gesture of goodwill. Acceptance by you of this payment will be in full and final settlement of all claims you may have relating to your account"

 

Of course we rejected this amount and sent a further letter on the 21st July requesting the full amount. We recieved a reply from Mr Stuart Higley dated 4th August 2006 which is probably the same letter as many on these boards will have recieved.

 

The letter started of with apologies etc. Then other snippits from the letter

 

- " Much of the media coverage on bank charges has been fuelled by the OFT investigation this year, but was limited to administration charges on credit card accounts and did not extend to include bank charges"

 

- "Accordingly, the charges that have been applied to your account should stand."

 

- "It is dissapointing to note that you are considering legal action against the bank. Whilst I hope you will feel able to reconsider, should you decide to go ahead, please ensure that anyproceedings are served on our Registered Office address at 135 Bishopsgate, London EC2M 3UR"

 

Now I recieved this second letter, has anyone have any tips on what my next move should be??

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Thanks for the reply VeryT.

 

I have gone through many of the threads on this forum looking for tips on steps in how to claim.

 

Is it definatley time for the MCOL service now then.

 

Or is it worth one last try at sending out another more strongly worded letter to the address Mr Stuart Higley states, or will that be a waste of time?

 

Any more advice welcome

 

:)

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No, wouldn't bother trying to negotiate any more. NW obviously aren't interested. I'd go to MCOL, ask for my charges back, interest on the charges (if any), court fees and then 8% on the charges+interest. If you get it done over the weekend, it will be issued on Monday.

 

Adding on the extra interest and court fees makes it dearer for NW so why try to save them money by giving them another opportunity :rolleyes:

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Thanks again for the advice.

 

I have added the interest on the charges

 

Various Charge Types: Nearly £900

A/C******** Interest Charges: Nearly £140 (INTEREST ON CHARGES)

Refunded Charges in previous years: Nearly £140

Overdraft Interest (which I am not asking for as we knew about this): Nearly £200

Court Figures: I gather the Court Fee + 8% + Interest should read for example:

£80 + 8% of £900 + 29.2%

--------------------------------------------------------

Looks like it is time to sort out a new account with another bank over the weekend for our Direct Debits etc to go out of.

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The way I'd do it is:

 

Charges eg £900, less those charges which were refunded

Interest on charges: using the spreadsheet enter the date of every charge and refund (as a negative), and then the interest rate you were charged, only until you paid your balance off. You can only reclaim what they charged you.

Court interest : now you can add 8% on to the combined charges plus interest, because this is what you would have now if you hadn't been charged fees and interest, and had put all that money into a savings account instead.

Court fees: £80 or whatever.

 

Do it in the above order ie

£900 - £140 (refund) + £140 interest = £900

plus 8% = £72

plus court fees £80 Total: £1052

 

On the other hand, it might be just as easy to forget the refunds and the interest on charges and do just £900 plus 8% plus court fees. I haven't heard of them disputing anybody's figures, it's as if they don't actually work them out for themselves.

 

Any comments from others?

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I am now in the process of preparing a LBA taken from the templates library to follow up my previously failed attempts to get OUR money back.

 

Does this read okay as i've edited it slightly to suit our cause, or is there any alterations need making to it?? Thanks for any tips.

 

Dear Sir/Madam,

 

ACCOUNT NUMBER: ********

 

We are very disappointed that you have failed to appropriately respond to our letter dated the **/**/06.

We now understand that the regime of 'fees' which you have been applying to my account in relation to direct debit refusals, exceeding overdraft limits and so forth are unlawful at Common Law, Statute and recent Consumer regulations.

 

We would draw your attention to the terms of the contract which you agreed to at the time that we opened our account. It is an implied term of that contract that you would conduct yourselves lawfully and in a manner which complies with UK law.

 

We are frankly shocked that you have operated our account in this way as we had always reposed confidence in your integrity and expertise as my fiduciary.

 

We calculate that you have taken £*** plus £*** which you have charged our account in overdraft interest for the sum which you have taken. Total £***. We are enclosing a copy of the schedule of the charges which we are claiming. We have already sent you a copy of these figures in a previous letter dated the **/**/06.

 

We require repayment in full of this money. If you do not comply fully within 14 days from the date of this letter, then we shall begin a claim against you for the full amount plus interest and any costs and without further notice.

 

Yours faithfully,

 

*******

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Cheers. The letter will be winging it's way to the bank by the end of this week.

 

Like you say, they probably won't read it anyway.

 

Reason for not sending it so soon is we are currently in the process of opening another account for our direct debits and standing orders to escape into.

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Can anyone (natweststaffmember?) clarify what the Charges A/C******** are about

Because I hope the Charges A/C ******** which have shown on our statements since 31st Jan 2003 on our statements are nothing to do with Advantage Gold as we don't and never have wanted a Advantage Gold Account :-x as it is no benefit to us whatsoever.

Here are the Charges A/C from our statements NOT Interest A/C

31st Jan 03 ...£5.48

28th Feb 03 ...£6.00

31st Mar 03 ...£6.00

30th Apr 03 ...£11.20

30th Apr 03 ...£1.20

15th May 03 ...£6.00 REFUNDED (Yes they refunded us this for some reason)

31st July 03 ...£14.00

30th Jan 04 ...£20.00

27th Feb 04 ...£20.00

31st May 05 ...£28.00

30th Sept 05 ...£28.00

Why do they vary so much

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Guest NATTIE

31st jan to 31st mar 03 adgd fees, 30apr 03 £11.20 not sure, 1.30 poss adgd partial fee(if changed back to Cur A.c). the rest probably unarranged borrowing and defo claim on them

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Guest NATTIE

they are partial charges so if changed half way through the month, you do not get charged for the whole month, that makes sense?

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  • 2 weeks later...

HI everyone

 

I sent a LBA letter on Tuesday (August 22nd) and got my reply today from Mr Higley(Friday 25th August). That was quick

 

Is this a standard reply from Stuart Higley. It goes:

-----------------------------------------------------------

 

Thankyou for your further letter of 22 August 2006

 

I regret that there is little that I can add constructively to my last letter and note your proposed course of action. I have alerted our lawyers and litigation department accordingly. May I please remind you that the address to use when initiating legal documents is that of our registered office,

 

Thank you for letting me know of your intentions.

 

Yours Sincerely

 

S Higley

-----------------------------------------------------------

What shall I do next. Is it now the moneyclaim stage or something else I should do??

 

Any advice most welcome

 

:)

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Hiya

I posted my prelim letter on the 21st 1st class and got Mr Higley's letter yesterday 24th!

'NatWest will not be refunding any of the charges' I detailed in my schedule. All charges were lawful and furthermore Stuart is disappointed that I am contemplating legal action against the bank. Signed off with 'Please would I use the bank's registered address for issuing proceedings.

 

Now I've read through the FAQ and lots of postings and I believe the next stage is to wait for my 12th September deadline (initial 14 days) and then do what it says in the prelim template from the library.......

 

Or am I due a slapped wrist for not reasearching enough?

 

Arwenboddy (Angie)

"Never argue with idiots they drag you down to their level and beat you on experience"

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I'm not on my own then:rolleyes:

 

Now i'm just trying to work out how and what to put in the moneyclaim form.

 

Such as what amounts to put in:

 

Do you add these four together?

 

A - Penalty Charges

B - Penalty Charges Interest

C - 8% on Penalty Charges (s69)

D - 8% Interest on Penalty Charges (s69)

 

= TOTAL CLAIMING A+B+C+D

 

Has anyone filled a moneyclaim form in yet? Has anyone got any tips on filling it in correctly?. What about claiming for time spent on the letters I have prepared and sent. Postage costs etc.

 

I've had a look through the faq's and numerous threads. I just want it to look okay when i've completed it.

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Hiya

I posted my prelim letter on the 21st 1st class and got Mr Higley's letter yesterday 24th! I believe the next stage is to wait for my 12th September deadline (initial 14 days) and then do what it says in the prelim template from the library.......

 

Now that Mr SH has said "bog off", you don't need to wait any longer. Do you LBA now, and you could have his reply by the middle of next week. You might even get your moneyclaim in before September!

 

When you do your moneyclaim form, wht is D? It seems C and D are the same things, so you can put that amount in only once.

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When you do your moneyclaim form, wht is D? It seems C and D are the same things, so you can put that amount in only once.

 

Do you mean my post VT with the D?

 

It is just my way of seperating the amounts to show on here. On the advanced spreadsheet on the 8% page (When it goes to the court claim stage), there are two columns with 8% on Penalty Charges and 8% Interest on Penalty Charges. I presume these two are added together and added to the amount you previously claimed for as described as A,B,C and D in my previous post which brings you the total amount claiming.

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Do you mean my post VT with the D?

 

It is just my way of seperating the amounts to show on here. On the advanced spreadsheet on the 8% page (When it goes to the court claim stage), there are two columns with 8% on Penalty Charges and 8% Interest on Penalty Charges. I presume these two are added together and added to the amount you previously claimed for as described as A,B,C and D in my previous post which brings you the total amount claiming.

 

Sorry for being unclear, yes it was your post.

 

I found some of the columns and formulae in the advanced spreadsheets confusing (such as the two columns you mention) ...... so I wrote my own. Perhaps it was my fault for using OpenOffice, or perhaps there might be a lack of clarity in the spreadsheets. I will ask Vampiress where I went wrong - but I still can't see any difference between "8% on penalty charges" and "8% interest on penalty charges", when B already covers "interest on penalty charges" (presumably that already paid at the contractual rate).

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Sorry for being unclear, yes it was your post.

 

I found some of the columns and formulae in the advanced spreadsheets confusing (such as the two columns you mention) ...... so I wrote my own. Perhaps it was my fault for using OpenOffice, or perhaps there might be a lack of clarity in the spreadsheets. I will ask Vampiress where I went wrong - but I still can't see any difference between "8% on penalty charges" and "8% interest on penalty charges", when B already covers "interest on penalty charges" (presumably that already paid at the contractual rate).

 

It's okay:D

 

There is something regarding this in between Post Numbers 160 (bottom of page) and 162 (top of next ) in the Spreadsheet With Interest thread. Follow this link http://www.consumeractiongroup.co.uk/forum/general/6964-spreadsheet-interest-8.html

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  • 2 weeks later...

I've started my own thread now my claim is well under way and I'm now at the Moneyclaim stage.

 

My completed N1 Moneyclaim form was taken into county court today by the missus (08/09/2006) along with the spreadsheets attached.

 

The assistant checked it and said it was filled in okay. Although she said they needed 2 copies, she said not to worry as she was going to photocopy them. Oh well. She obviously knows best.

It it possible for anyone to advise me what to expect next as my missus didn't ask enough questions on what happens next. Does anyone know when my 14 day deadline should start? Is it from todays date (08/09/2006) ?

 

 

Also. I presume I will get something from the court or NatWest within 14 days (Section 6 - Step by Step Instructions Thread)

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you will get somthing off the courts in the next few days telling you when they sent your claim to natwest and when they deem it to be served.my first 14 days was up on the 6th and i had to phone the courts to see if natwest had acknowledged,which they have.

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