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    • I have looked at the car park and it is quite clearly marked that it is  pay to park  and advising that there are cameras installed so kind of difficult to dispute that. On the other hand it doesn't appear to state at the entrance what the charge is for breaching their rules. However they do have a load of writing in the two notices under the entrance sign which it would help if you could photograph legible copies of them. Also legible photos of the signs inside the car park as well as legible photos of the payment signs. I say legible because the wording of their signs is very important as to whether they have formed a contract with motorists. For example the entrance sign itself doe not offer a contract because it states the T&Cs are inside the car park. But the the two signs below may change that situation which is why we would like to see them. I have looked at their Notice to Keeper which is pretty close to what it should say apart from one item. Under the Protection of Freedoms Act 2012 Schedule 4 Section 9 [2]a] the PCN should specify the period of parking. It doesn't. It does show the ANPR times but that includes driving from the entrance to the parking spot and then from the parking place to the exit. I know that this is a small car park but the Act is quite clear that the parking period must be specified. That failure means that the keeper is no longer responsible for the charge, only the driver is now liable to pay. Should this ever go to Court , Judges do not accept that the driver and the keeper are the same person so ECP will have their work cut out deciding who was driving. As long as they do not know, it will be difficult for them to win in Court which is one reason why we advise not to appeal since the appeal can lead to them finding out at times that the driver  and the keeper were the same person. You will get loads of threats from ECP and their sixth rate debt collectors and solicitors. They will also keep quoting ever higher amounts owed. Do not worry, the maximum. they can charge is the amount on the sign. Anything over that is unlawful. You can safely ignore the drivel from the Drips but come back to us should you receive a Letter of Claim. That will be the Snotty letter time.
    • please stop using @username - sends unnecessary alerts to people. everyone that's posted on your thread inc you gets an automatic email alert when someone else posts.  
    • he Fraser group own Robin park in Wigan. The CEO's email  is  [email protected]
    • Yes, it was, but in practice we've found time after time that judges will not rule against PPCs solely on the lack of PP.  They should - but they don't.  We include illegal signage in WSs, but more as a tactic to show the PPC up as spvis rather than in the hope that the judge will act on that one point alone. But sue them for what?  They haven't really done much apart from sending you stupid letters. Breach of GDPR?  It could be argued they knew you had Supremacy of Contact but it's a a long shot. Trespass to your vehicle?  I know someone on the Parking Prankster blog did that but it's one case out of thousands. Surely best to defy them and put the onus on them to sue you.  Make them carry the risk.  And if they finally do - smash them. If you want, I suppose you could have a laugh at the MA's expense.  Tell them about the criminality they have endorsed and give them 24 hours to have your tickets cancelled and have the signs removed - otherwise you will contact the council to start enforcement for breach of planning permission.
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Arrows & HSBC credit Card 'debt'


surfhair
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What a tidy little thread this! DCA effectively hoodwinking it's 'client' surfhair, then getting greedy and demanding more. Surfhair can't afford more, finds this site and kicks them into touch. Beautiful , just beautiful. Surfhair, don't forget to ask for you £1 back.

Eyes opened and back in control of my life thanks to this site x

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  • 2 months later...

HI Guys

Since my last post Rockwell have attempted to phoned me around 25 times, I made sure I did not speak to them on any of these occasions well today I received the following letter:

Notice of recovery Action

Fenton Cooper is a specialist debt collection agency. We have been instructed by our client to collect recover this outstanding balance on their behalf.

Read this notice carefully and follow the instructions and reply immediately.

Failure to take the above action immediately may resulting the following actions:

1 A DEBT COLLECTOR MAY CALL AT YOUR HOME

2 A COURT JUDGEMENT / DECREE MAY BE REQUESTED

You should be aware that any court costs awarded will be added to your debt

Your faithfully

Fenton Cooper

By the way it is important to note that this company just happens to have the exact same address as Rockwell, my question is what should I do next I live with my parents so I assume they would not be allowed to call upon their house, does anyone have any advice on how I should proceed.

Thanking you in advance

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HI Guys

 

Since my last post Rockwell have attempted to phoned me around 25 times, I made sure I did not speak to them on any of these occasions well today I received the following letter:

 

Notice of recovery Action

 

Fenton Cooper is a specialist debt collection agency. We have been instructed by our client to collect recover this outstanding balance on their behalf.

 

Read this notice carefully and follow the instructions and reply immediately.

 

Failure to take the above action immediately may resulting the following actions:

 

1 A DEBT COLLECTOR MAY CALL AT YOUR HOME

2 A COURT JUDGEMENT / DECREE MAY BE REQUESTED

 

You should be aware that any court costs awarded will be added to your debt

 

Your faithfully

 

Fenton Cooper

 

By the way it is important to note that this company just happens to have the exact same address as Rockwell, my question is what should I do next I live with my parents so I assume they would not be allowed to call upon their house, does anyone have any advice on how I should proceed.

 

Thanking you in advance

 

They are Rockwell with a funny hat on :o)

 

Please note the careful use of words such as May in their letter,

ie.

They may send someone around who has no more authority than the ice cream man,

 

or

 

They may take this debt that they have already conceded cannot be enforced in court, to .....erm court, where they wont be able to enforce it.

 

You can either

ignore them

Tell them to go forth

send them a letter pointing out that the account is subject to a dispute (s77/78 Request) and until that dispute has been resolved they are getting nothing

  • Confused 1
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Thanks Mate, puts my mind at ease somewhat, i'm wondering what new name they will use next. Its worrying having them phone all the time but from what you say this sounds like they are just trying to use another scare tactic on me thank god for this excellent site.

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If you are confident enough to deal with them, answer their calls and simply refuse to go through any security questions, they will (by law) be compelled to terminate the call. otherwise, listen to their opening spiel and simply tell them to put it in writing and then hang up, it really is up to you.

 

They want to get you into a protracted telephone conversation so that they can use their "tactics" lol and get you to make a payment of some kind, avoid this unless you are entirely comfortable with dealing with rude and aggressive people

 

Being something of a part time urologist, I like to take the pee, so ask them your own security questions, confirm their name, dob, address and shoe size, great grandmothers maiden name, you get the gist have a laugh at them because once you realise that they read from scripts and really are pathetic, they aren't scary at all

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Hi there

It is NOT UP TO ANY DCA to say how much you have to pay (or not pay) as the case may be.

 

ONLY A COURT can decide.

If you ALREADY have an agreement to pay 1 GBP a month then that's IT --if they don't like it --- tough ladies accroutrements.

 

Its up to THEM to go to court and demand more which in your case they certainly won't get.

 

Remember in any DEBT situation no matter how hopeless it seems ALWAYS TAKE CONTROL rather than letting someone else decide.

 

The whole DCA is a STINKING ROTTEN BUSINESS which really deserves to be ended at once.

 

Banks etc lend money often to people they shouldn't have done and then when the borrower gets into difficulties --often through no fault of their own --jobs moved offshore, death, illness, family breakup etc etc. they charge HORRENDOUS FEES and offer no help whatsoever to people who would be prepared to pay something.

 

To re-iterate--YOU say how much yo can pay --NOT THEM.

 

If they don't like it it's up to THEM to go to court which they won't do if you are already paying something.

 

Cheers

jimbo

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Thanks Jimbo,

I was unaware that they had to go to court in order to change the payment amount, this now makes me realise why they told me the offer of a £1 was no longer acceptable as they were clearly trying to attempt to goad me in making some new offer due to the demand of full payment my only regret is that I didn't know about this website when they first contacted me as I would have cca'd them straight away.

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Thanks Jimbo,

I was unaware that they had to go to court in order to change the payment amount, this now makes me realise why they told me the offer of a £1 was no longer acceptable as they were clearly trying to attempt to goad me in making some new offer due to the demand of full payment my only regret is that I didn't know about this website when they first contacted me as I would have cca'd them straight away.

 

They can "demand" higher payments at any time, however the only way they can "make" you pay more is via the courts, this whole business is based on negotiation and threats, it doesn't matter how much you offered to pay, within a very short time they would be back "demanding" more. since the agreement has already been breaced only you are in a position to decide what you can afford to pay and without a court order they cannot force you to pay more

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  • 2 years later...

Hi Guys,

i really hope you can help me.

 

As you can see from the previous posts i had an issue with Rockwell and after a period of silence from them

(after following the advice given by this forum) i finally recieved a letter saying requesting payment from Arrow global. I ingorned that letter and recieved a letter from someone called Wescot credit services LTD two weeks ago( i ingorned t

 

hat letter). However, today i recieved another letter from them stating I have 7 days to pay or a door step collector will visit my home.

 

As i live with my parents i am really worried about this.

 

Can they do this and what should i do as i have no money to pay.

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Interesting – looks like they have sold your account to Arrow. They should not have done this with an account in dispute. Did you receive a notice of assignment?

 

Simply write to them pointing out that, until they comply with your valid CCA request (as sent to the previous idiots), the account remains in dispute, and any further threats of action against me will be viewed as harassment and reported to the police as such, and to the OFT.

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thank you DonkeyB.

 

Yes i recieved a notice of assignment in Dec 2011 so quite a while back.

 

I was unsure of how they were able to sell a account that was in dispute.

 

I will send Wescot the same letter I sent to rockwell.

 

god bless you for your help.

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http://www.consumeractiongroup.co.uk/forum/content.php?441-If-you-do-receive-a-doorstep-visit-we-give-these-suggestions-to-Members

 

have a read. basically if they come calling, tell them inw hatever language you like, to leave immediately, or they will be removed by force. If they still wont go, record them usign a camera phone and call the local police as some unknown person is calling at your home demanding money with menaces.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Thank you Renegadeimp I shall do. Certainty caused me a lot of stress the thought of them calling here.

Do you think it would be ok if sent them a copy of that letter together with the request for a CCA

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Thats what they rely on. remember, they have no rights at all. Just make sure you get that letter sent to the new owner asap, so if they try anything you can prove it has been in dispute for years. Send the letters by recorded delivery so they cant say they didnt receive them

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Theres nothing to be worried about. Even if they were stupid enough to even consider legal action, it's easily defended.

 

One thing to remember. If rockwell have ever been near the debt, you can be sure it is 99.99% unenforceable. They only deal in lemon debts that nobody else will touch.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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is this debt showing on your CRA file?

 

see below

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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do all your old addresses show?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 10 years later...

Hi friends,

I had a debt of 4,000 pounds some 15 years ago with the HSBC

after years of paying massive amounts of interest on the credit card i defaulted and agreed to pay £1 per month.

This debt was then sold to various companies who harassed me rockwell, Arrow and Fenton Cooper to name a couple.

With help from this forum i CCA'd them and they were unable to produce any cca

they also acknowledged they could not enforce any credit agreement through the courts and as of 2010 i didn't pay another penny. 

A few days ago after 10 years of silence i received a letter from Arrow informing me of the debt.

Can i ask anyone's advice as to were i stand with this?

over 10 years have passed and i really thought i'd heard the last of it.

Many thanks for your help.

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