Jump to content


  • Tweets

  • Posts

    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
    • Thank-you FTMDave for your feedback. May I take this opportunity to say that after reading numerous threads to which you are a contributor, I have great admiration for you. You really do go above and beyond in your efforts to help other people. The time you put in to help, in particular with witness statements is incredible. I am also impressed by the way in which you will defer to others with more experience should there be a particular point that you are not 100% clear on and return with answers or advice that you have sought. I wish I had the ability to help others as you do. There is another forum expert that I must also thank for his time and patience answering my questions and allowing me to come to a “penny drops” moment on one particular issue. I believe he has helped me immensely to understand and to strengthen my own case. I shall not mention who it is here at the moment just in case he would rather I didn't but I greatly appreciate the time he took working through that issue with me. I spent 20+ years of working in an industry that rules and regulations had to be strictly adhered to, indeed, exams had to be taken in order that one had to become qualified in those rules and regulations in order to carry out the duties of the post. In a way, such things as PoFA 2012 are rules and regulations that are not completely alien to me. It has been very enjoyable for me to learn these regulations and the law surrounding them. I wish I had found this forum years ago. I admit that perhaps I had been too keen to express my opinions given that I am still in the learning process. After a suitable period in this industry I became Qualified to teach the rules and regulations and I always said to those I taught that there is no such thing as a stupid question. If opinions, theories and observations are put forward, discussion can take place and as long as the result is that the student is able to clearly see where they went wrong and got to that moment where the penny drops then that is a valuable learning experience. No matter how experienced one is, there is always something to learn and if I did not know the answer to a question, I would say, I don't know the answer to that question but I will go and find out what the answer is. In any posts I have made, I have stated, “unless I am wrong” or “as far as I can see” awaiting a response telling me what I got wrong, if it was wrong. If I am wrong I am only too happy to admit it and take it as a valuable learning experience. I take the point that perhaps I should not post on other peoples threads and I shall refrain from doing so going forward. 🤐 As alluded to, circumstances can change, FTMDave made the following point that it had been boasted that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing .... but now they have. I too used the word "seemed" because it is true, we haven't had all the details. After perusing this forum I believe certain advice changed here after the Beavis case, I could be wrong but that is what I seem to remember reading. Could it be that after winning the above case in question, a claimant could refer back to this case and claim that a defendant had not made use of the appeal process, therefore allowing the claimant to win? Again, in this instance only, I do not know what is to be gained by not making an appeal or concealing the identity of the driver, especially if it is later admitted that the defendant was the driver and was the one to input the incorrect VRN in error. So far no one has educated me as to the reason why. But, of course, when making an appeal, it should be worded carefully so that an error in the appeal process cannot be referred back to. I thought long and hard about whether or not to post here but I wanted to bring up this point for discussion. Yes, I admit I have limited knowledge, but does that mean I should have kept silent? After I posted that I moved away from this forum slightly to find other avenues to increase my knowledge. I bought a law book and am now following certain lawyers on Youtube in the hope of arming myself with enough ammunition to use in my own case. In one video titled “7 Reasons You Will LOSE Your Court Case (and how to avoid them)” by Black Belt Barrister I believe he makes my point by saying the following, and I quote: “If you ignore the complaint in the first instance and it does eventually end up in court then it's going to look bad that you didn't co-operate in the first place. The court is not going to look kindly on you simply ignoring the company and not, let's say, availing yourself of any kind of appeal opportunities, particularly if we are talking about parking charge notices and things like that.” This point makes me think that, it is not such a bizarre judgement in the end. Only in the case of having proof of payment and inputting an incorrect VRN .... could it be worthwhile making a carefully worded appeal in the first instance? .... If the appeal fails, depending on the reason, surely this could only help if it went to court? As always, any feedback gratefully received.
    • To which official body does one make a formal complaint about a LPA fixed charge receiver? Does one make a complaint first to the company employing the appointed individuals?    Or can one complain immediately to an official body, such as nara?    I've tried researching but there doesn't seem a very clear route on how to legally hold them to account for wrongful behaviour.  It seems frustratingly complicated because they are considered to be officers of the court and held in high esteem - and the borrower is deemed liable for their actions.  Yet what does the borrower do when disclosure shows clear evidence of wrong-doing? Does anyone have any pointers please?
    • Steam is still needed in many industries, but much of it is still made with fossil fuels.View the full article
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Im being taken to Small Claims by an Ebay Buyer. HELP!


jf935298
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4943 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi, a different perspective on this. Im being taken to the small claims court for a private Ebay sale. I sold a Tent in Nov 09 which was collected in person and paid for in cash. 230! days later the buyer tells me it wasnt as described and wants a refund. I said if he had come to me sooner I could have validated his claim, but as its been soooo long (No feedback was given & my Ebay seller aco**** doesn't even have a record of the sale anymore!) that I cant now prove it is my fault or his. Under the sales of goods “reasonable” time is allowed for an (alleged) misdescribed private sale. As its a Tent would 230days (till June) be deemed a reasonable time? Im concerned Im going to get a ccj for a small claim of £120? Ive sent the court papers back stating Im going to defend the case. But Im still worried. But I genuinely feel that for a private Ebay sale, for the buyer to say he isnt happy 230days later is unreasonable. Am I likely to lose? many thanks.

Link to post
Share on other sites

What is his specific issue?

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

Link to post
Share on other sites

What is his specific issue?

Well as I said, he says the item was misdescribed.

He says it wasnt new and had been used. And that there were poles missing. I had 3 to sell of these. The other two buyers left positive feedback.

 

Cheers

Edited by jf935298
Gramma correction
Link to post
Share on other sites

It is not a private sale. The fact you had two others to sell and you refer to them as customers, tells me you are a trader. You might not think so, but that is how the law and any court will see this.

 

However, in your favour is the time lapsed between receiving the goods and a complaint. 9 months is far reasonable to poiunt out an error with what was received. 14 days is reasonable, 28 days would be acceptable but 9 months is beyond all reason.

 

If the itemn has developed a fault, that is differenet. But missing parts upoin delivery or wrong colour etc only noticed 9 months later, no chance at all in court.

Link to post
Share on other sites

It is not a private sale. The fact you had two others to sell and you refer to them as customers, tells me you are a trader. You might not think so, but that is how the law and any court will see this.

 

However, in your favour is the time lapsed between receiving the goods and a complaint. 9 months is far reasonable to poiunt out an error with what was received. 14 days is reasonable, 28 days would be acceptable but 9 months is beyond all reason.

 

If the itemn has developed a fault, that is differenet. But missing parts upoin delivery or wrong colour etc only noticed 9 months later, no chance at all in court.

 

Thanks for the advice. Im amazed that Im now classed as a trader because I had 3! I only have a feedback of 61 and half of that is for purchases! lol I bought them at a bancruptcy auction as I wanted one but there were four altogether. So I had 3 extra on my hands. Point taken though.

 

Anyhoo. I too feel that 9 months is a reasonable time, but as its a tent which could be seen as seasonal and not something more daily like a TV, Im still in two minds as to if they will agree with me as to what is reasonable? To be honest Im not looking fwd to the whole thing. The mrs has just had a 2nd miscarriage and Im not sure if I can take any more hassle. So if there isnt a good chance of success Im wondering if I should just pay up even though I feel Im being taken for a ride?

 

Cheers.

Link to post
Share on other sites

I think this is a difficult one, as I agree with you on the seasonal comment.

 

Generally speaking though 9 months is highly unreasonable, and I would be quite surprised if a court sided with the claimant. But it isnt open and shut.

 

Dont worry about any CCJ element, as long as you pay it immediately after judgement you do not end up with a CCJ.

 

Personally, I would fight it - but its obviously a personal choice whether it is worth paying the £120 for the sake of an easy life.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

Link to post
Share on other sites

Let me guess. The buyer has had a happy summer camping out in your tent and now wants his money back because it is used, and he can prove it.:lol:

 

I would defend against this nonsense as he is being unreasonable.

 

Not sure about him having a happy Summer...as he got in touch in June. But it was a rather sunny spring! lol

 

Thanks for the advice. I may toss a coin on this one. Its reassuring regarding the ccj if its paid promptly (should it go t*ts up), so I may take a punt....

 

:?:

Cheers

Link to post
Share on other sites

If the itemn has developed a fault, that is differenet. But missing parts upoin delivery or wrong colour etc only noticed 9 months later, no chance at all in court.

 

:!:

 

Directive 1999/44/EC sets the (minimum) standard within the European Community:

 

Time limits

 

1. The seller shall be held liable under Article 3 where the lack of conformity becomes apparent within two years as from delivery of the goods. If, under national legislation, the rights laid down in Article 3(2) are subject to a limitation period, that period shall not expire within a period of two years from the time of delivery.

Article 3(2) entitles the consumer to a repair or replacement.

 

8-)

 

P.S.

 

You could argue that the lack of conformity is minor. [Article 3(6)].

Link to post
Share on other sites

:!:

 

Article 3(2) entitles the consumer to a repair or replacement.

 

8-)

 

P.S.

 

You could argue that the lack of conformity is minor. [Article 3(6)].

 

Hi, Thanks for the reply.

 

Sorry Im not a legal bod so this is all a new language to me.

Im not clear on what a "lack of conformity" is?

And is this telling me that a private account on Ebay can be held liable for two years for any problems with an item they sell? blimey!

 

Cheers

Link to post
Share on other sites

Hi, Thanks for the reply.

 

Sorry Im not a legal bod so this is all a new language to me.

Im not clear on what a "lack of conformity" is?

And is this telling me that a private account on Ebay can be held liable for two years for any problems with an item they sell? blimey!

 

Cheers

 

Ignore him - hes our resident troll.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

Link to post
Share on other sites

As the others have noted, ignore Mr P, hew does this all the time. the fact you had 3 to sell doesn't make you a 'trader'. If you are running a business selling these items for profit, then perhaps - but not otherwise. I would assume he's able to take court action at no cost to himself and is just trying it on. If you sent out 2 of the items with no problem, you have an expectation that the remaining one is fine also. The fact he has taken so long to do anything about it weighs heavily against him, and it is fair to point out he had 45 days in which to verify his purchase was what he wequired. After this length of time, his claim is vexatious. Did you receive an LBA...? What was his response?

Link to post
Share on other sites

Disagree away, but three tents do not a trader make. Following that logic, if I fix my headache on a regular basis that makes me a doctor?

 

On a side issue, I'm selling my large collection of CDs on eBay, as I just don;t have the space anymore. There are over 2000 of them. However, by selling them does NOT make me a 'Trader' - for that to happen it would need to form the basis of selling 'by way of trade'. I'm not, if they sell great - if they don't I can keep them, use them or throw them out. Even HMRC are clear on the issue, goods originally purchased for the purpose of retailing at profit define a business (trader) activity. Just because I have 3 CDs to sell does not. Neither does the fact I got the original purchase price and then some because the items was highly prized by collectors. Selling your own property is also allowed.

 

I can also assure you tha a court will NOT view this as trading - and I've seen many disputes where this has been asserted by a complainant and thrown out by the judge as an irrelevance.

Link to post
Share on other sites

Hi, Thanks for the reply.

 

Sorry Im not a legal bod so this is all a new language to me.

Im not clear on what a "lack of conformity" is?

And is this telling me that a private account on Ebay can be held liable for two years for any problems with an item they sell? blimey!

 

Cheers

 

Sections 13 and 14 of the Sale of Goods Act correspond to the requirement to conform. It means that the goods must be what the seller said they were, and the terms for delivery etcetera must also be fulfilled.

 

The Directive is entirely implemented by various parts of the UK legislation, which extend the rights of a consumer in some respects. The interpretation of what amounts to a business, for instance, is a good deal broader in the UK than some other parts of Europe.

 

Otherwise, it is commendably convenient to refer to the directive because it lays out the rights and duties all in one go and applies to the entirety of the European community, to define a minimal degree of consumer protection for all.

 

:smile:

Link to post
Share on other sites

Disagree away, but three tents do not a trader make. Following that logic, if I fix my headache on a regular basis that makes me a doctor?

 

On a side issue, I'm selling my large collection of CDs on eBay, as I just don;t have the space anymore. There are over 2000 of them. However, by selling them does NOT make me a 'Trader' - for that to happen it would need to form the basis of selling 'by way of trade'. I'm not, if they sell great - if they don't I can keep them, use them or throw them out. Even HMRC are clear on the issue, goods originally purchased for the purpose of retailing at profit define a business (trader) activity. Just because I have 3 CDs to sell does not. Neither does the fact I got the original purchase price and then some because the items was highly prized by collectors. Selling your own property is also allowed.

 

I can also assure you tha a court will NOT view this as trading - and I've seen many disputes where this has been asserted by a complainant and thrown out by the judge as an irrelevance.

 

I'll play top trumps and go with the highest poster...

On a side note, Ive only made the faux par of saying the C word here ( a by product of me being a retail manager) and I only mentioned the feedback on the spare tents to illustrate the fact Im not a dodgy seller. Who knew itd become a key feature! lol The court is not aware of either of these facts. But I do take heed of all advice given, so if they decide I am or not based on my 3 tent selling shenanigans. How will it make a difference to how the case is handled?

 

Thanks.

Link to post
Share on other sites

I cant see that it makes a blind bit of difference in this specific case.

 

The area in question is the "not as described" part of SOGA - this section is applicable to both private sellers and traders, and so I dont see that it is entirely relevant (although it is certainly an interesting point).

 

For my tuppence worth, I agree with buzby - three sales does not a trader make.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

Link to post
Share on other sites

Disagree away, but three tents do not a trader make. Following that logic, if I fix my headache on a regular basis that makes me a doctor?

 

 

I have no problem with you and I having a different opinion. But what is the rudeness and mockery for? If you think fixing your headache 3 times makes you a doctor, then carry on. Selling multiple items on ebay and referring to your buyers as customers does indeed suggest you are trading to me and will to a court. Like you, I have seen quite a number of cases in court where people have made themselves traders by the very nature of their defence.

 

This forum is bound to have different viewpoints and opinions, which makes for healthy discussion and debate.

Link to post
Share on other sites

The area in question is the "not as described" part of SOGA - this section is applicable to both private sellers and traders, ....

 

:nod:

 

That was already explained in a recent thread:

 

But which laws he is bound by depend upon his legal standing as a seller. In a private sale (i.e. not in the line of business) the seller is not bound by SOGA.

 

:lol:

 

... as was the definition of a business that the law provides.

 

:roll:

Link to post
Share on other sites

:nod:

 

That was already explained in a recent thread:

 

 

 

:lol:

 

... as was the definition of a business that the law provides.

 

:roll:

 

Oh dear Perple - in the one instance I agree that I am wrong and you are right, and you feel it neccessary to dredge out the quotes to rub it in?

 

Grow up!

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

Link to post
Share on other sites

Oh dear Perple - in the one instance I agree that I am wrong and you are right, and you feel it neccessary to dredge out the quotes to rub it in?

 

Grow up!

 

 

The mature way to settle that would have been to agree at the time, 6th October, but if you rather intend to append the previous thread with an appropriate apology, that's a step in the right direction.

 

:roll:

Link to post
Share on other sites

I have no problem with you and I having a different opinion. But what is the rudeness and mockery for?

 

C'mon now. If I wanted to be rude and/or mock, I would do so and you'd be aware of it. As I wasn't doing either, I'm perpexed why you should think so.

 

You made a statement about courts upholding your viewpoint, and I was pointing out the opposite and the reasons why. I'm afraid if you cannot cope with a general debate, you'll have your sensibilities well-trodden in future.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...