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    • Sorry, I may have forgot to get back on this. Please monitor for a reply tomorrow
    • Yes, now its just about getting the WS / Court bundle finalised to send to the court / Evri. I've attached the most recent version of the WS / Court bundle to save having to scroll back up to the previous post (#204) where it was also shared. If you, @BankFodder or anyone else has any feedback on this, i'd be grateful for your thoughts. In my previous post #204, i'd also attached an invoice from Packlink which shows that I was charged by Packlink for these services: "drop-off at Her mes - Next day delivery" and "Proof of Delivery". It also has the payer's address and there are "Origin" and "Destination" fields which have the postcode of the sender [origin] and the recipient [destination] - I have redacted personal details in the attached invoice.  I am already including this in my evidence bundle (without the redaction) but wanted to share this redacted version so that other people can consider this as example in their bundle of Packlink and Evri's contract being instigated by the sender of the parcel who has paid for the service, and further shows that there is information in the invoice to identify that a third party beneficiary (the sender / recipient) is involved in this transaction. I have also attached this redacted invoice in this post to save having to scroll back up. Happy to get any thoughts and if this invoice is no good, then please let me know.   Draft - Witness Statement and Court Bundle redacted.pdf Packlink invoice - REDACTED.pdf
    • Does anyone know if I would be allowed to record conversations with health professionals for my own use on my phone without them knowing. I know that we are allowed to record phone calls. I do record some of my phone calls for my own use due to my disability and if anything is said then I am covered. I would only record audio in private area's of myself and the professional dealing with me. I know I could not get and other persons audio in it and I don't intend to. my only other option is to buy a body cam but I am not sure the rules regarding this.I never thought i would have to but things are getting worse Thanks for any guidance 
    • Thanks for that. I will give them till Tuesday. Thanks for your help, very much appreciated. 
    • Ok thanks for that, well spotted and all duly noted. Yes they did eventually submit those docs to me after a second letter advising them I was contacting the ICO to make a formal complaint for failing to comply with an earlier SAR that they brushed off as an "administrative error" or something. When I sent the letter telling them I was in contact with the information commissioner to lodge the complaint, the original PCN etc quickly followed along with their excuse!
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Feelingdownandout Vs Halifax


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And that is absolutely your choice, but don't let them bully you into paying what you cannot afford.

 

Paying what you owe and paying just their interest are two different things IMO!

 

Just post up anything you are stuck with and you will gets lots of help

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If you read the Account in dispute letter that has been posted for you on wishmewells thread, this clearly states what they should NOT do, however in reality they will more than likely disregard it and carry on threatening you with court action.

 

Whether or not they actually follow it up, is anyone's guess but you have been paying what appears to be more than you can afford and they still chase for more.

 

IF it did go to court and they DID have an enforceable agreement, the worst you can get is a CCJ and at that point you would give the court your income and expenditure, tell them what you can afford and if the judge agrees, that is all you pay.

 

IF you then defaulted on the CCJ there would be further implications but you are a VERY long way off from this scenario.

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Surely I can only get a CCJ for not paying at all?

 

what do these people want from me?

 

Calm down, please. These things take a while, you really MUST take a step back.

Here are your facts,

You fell on hard times, you told them, theyve ignored you.

But the BIG thing is, youve been paying them what you can afford.

OK so they are chasing for more, BUT do they really have that right????

 

Your requests for documents will prove or disprove what rights they think they have,

If theyre hassling you, report them.

 

Start kicking them back.

 

Now, if you ever have to go to court, then you'll have all your documents ready.

You'll statements which show youve been paying.

I'd be very surprised if a Court made you pay any more than you already are.

 

Ask yourself this..... Why are they putting so much pressure on you to pay more than 5% per month???

If they have a valid legal reason, then why not take it to court???

 

Once next week comes and they fail to produce your documents, you can put the account into dispute.

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They want to threaten and scare you into paying what you cannot afford, and make you panic.

 

It looks as though this is precisely what they are doing!

 

You are getting good advice on here from others that have been and are still going through exactly what is happening to you.

 

How you decide to go forward is entirely up to you but you can learn so much from other peoples experiences and see these bullies off and pay them ONLY what you decide and can comfortably afford.

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I would love to pay more and clear it quicker, but unfortunately I am one of those people who have been hit by the governments cuts to benefits and from April next year my income will go down by £600 a month. I have 2 children in school club / nursery club and its hard enough to get by as it is.

 

What concerns me is that I do not know what powers they have? my understanding from these posts is that only a judge can make me fill out an I&E form, so not sure where BOS are coming from by saying that they are taking me to court for not clearing the balance as they have suggested.

 

Can I not contact Halifax direct and set up the payment plan with them?

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I would love to pay more and clear it quicker, but unfortunately I am one of those people who have been hit by the governments cuts to benefits and from April next year my income will go down by £600 a month. I have 2 children in school club / nursery club and its hard enough to get by as it is.

 

What concerns me is that I do not know what powers they have? my understanding from these posts is that only a judge can make me fill out an I&E form, so not sure where BOS are coming from by saying that they are taking me to court for not clearing the balance as they have suggested.

 

Can I not contact Halifax direct and set up the payment plan with them?

 

Yes you can contact Halifax directly, BOS are only their in house monkeys, thats why theyve been so nasty. because youve let them threaten you.

 

You are correct, only a court can legally make youy fill out I&E, so please try to ignore these threats.

They DO NOT have any powers

 

They will continue to threaten and tell you lies , thats how they work.

Now as regards them taking you to court for not clearing the balance,

Well lets see what they produce from your CCA shall we?

 

Because, youve probably got charges and all sorts of wonderful penalty interest on the final figure that can be removed.

THIS is what will reduce the balance, NOt you worrying over their threats.

 

Now get yourself a cup of tea and calm down will ya;)

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ok - got my tea now, took a paracetamol as I have a raging headache.

 

I will sit back and wait as you suggest.

 

just feeling down and out about it all.....

 

Is it possible that Halifax would consider my payment plan or in your experience would they insist on the same information as BOS?

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Just remember Halifax and BlairOS are one and the same so don't let them make you think different!

 

If you have read my thread, I gave them my I & E made a pro -rata offer, on the phone they confirmed a 12 month arrangement but they would not confirm it in writing (all this time I was still waiting for a copy of the T & C's, they had supplied an application with my signature on)

 

They eventually refunded over £1600.00 of unlawful charges & interest (keep me sweet) but without written confirmation of the arrangement, after reading wishmewells thread, I did not pay them anything!

 

I also offered 35% F & F to get them off my back, they declined!

 

I too have lost a big monthly income (between me and OH) I also have a condition that may give me problems at any time, stopping me working, I have told them this as well but they still think they know best.

 

So since July last year I have paid nothing, the balance remains the same (no interest or charges being added) If I get any letters, I just send an appropriate response. It is presently with Robinsons Way, another inhouse collections name of BOS (Bank of Scotland).

 

The only time I will worry/panic, is IF a court summons drops through my letter box.

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I understand and have read your thread, I find it upsetting that creditors can do this to people. I know I incurred the debt and therefore have an obligation to pay, and have for the last 12 months paid £60 on the nail on time without fail. It just escapes me why they think that I should be paying more? Halifax added interest and charges hand over fist at one point, so much so that I lost track. I will send a Subject Access letter, will I be able to get back some of the interest and charges (both late payment charges and over limit charges - by the way Halifax they reduced the credit limit on the account and then started to hit me with charges and more charges). I cant win.

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I expect you will be very surprised when you get your SAR and work out exactly what you have paid and what they have charged in interest.

 

Reducing credit limits is another tactic to add overlimit fees, it happens a lot.

 

Also increasing the interest rates, when the bank base rate is at the lowest it has been for years. See what they advertise as a typical APR and then check to see what you are paying. Why should you be paying higher than what they are offering new customers?

 

Yes you can claim back unlawful charges and try for contractual interest from the date these charges were applied.

 

Hope your head feels a little better now!

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I know that a lot has been posted on here, I think there is a SAR template on here also.

 

When I send the PO do I fill in that it is payable to BOS? as the ones that I sent for the CCA were blank.

 

I will sort out the PO at the weekend and send it registered delivery on Monday.

 

I think the interest rate on the one card is at least 15% and on the other card it is 29.9%.

 

the charges were at one point £25 for overlimit and £25 for late payment until they were legally reduced to £12 respectively. Can I claim these back?

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The SAR Goes to the original lender ( Halifax), Try to ignor BOS as much as possible, if they write, let them know that you are dealing with Halifax Directly.

The charges can all be claimed back or offset for any outstanding balance if any.

As Dotty50 says , you'll be surprised once youve added it all up

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