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    • further polished WS using above suggestions and also included couple of more modifications highlighted in orange are those ok to include?   Background   1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of January 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.   Unfair PCN   2.1  On 19th December 2023 the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will be reduced to £30 if paid within 14 days of issue).  2.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).   2.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.    2.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim.  No Locus Standi  3.1  I do not believe a contract with the landowner, that is provided following the defendant’s CPR request, gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-   (a) the owner or occupier of the land; or   (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44   For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.   3.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract.  Illegal Conduct – No Contract Formed   4.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.   4.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.   4.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.   4.4        I also do not believe the claimant possesses these documents.   No Keeper Liability   5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.   5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.     5.3         The claimant did not mention parking period, times on the photographs are separate from the PCN and in any case are that arrival and departure times not the parking period since their times include driving to and from the parking space as a minimum and can include extra time to allow pedestrians and other vehicles to pass in front.    Protection of Freedoms Act 2012   The notice must -   (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;  22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim.  5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable.  No Breach of Contract   6.1       No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows different post code, PCN shows HA4 0EY while contract shows HA4 0FY. According to PCN defendant parked on HA4 0EY which does not appear to be subject to the postcode covered by the contract.  6.2         The entrance sign does not mention anything about there being other terms inside the car park so does not offer a contract which makes it only an offer to treat,  Interest  7.1  It is unreasonable for the Claimant to delay litigation for  Double Recovery   7.2  The claim is littered with made-up charges.  7.3  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100.  7.4  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims.  7.5 Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practice continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.”  7.6 In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverabl15e under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...''  7.7 In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case.  7.8        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.   7.9        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).   In Conclusion   8.1        I invite the court to dismiss the claim.  Statement of Truth  I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.   
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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My daughter just got scamed,she was called and sold insurance for her new phone,,she paid by bank card over phone.after she relised she was called by a mobile,checked with phone company who said not them.

She cancelled her card and phoned police all within 1hour,so be careful.

Now then the intresting bit is that the caller knew all her details down to the phone details and the bank is saying she will not get her money back as she gave her details willingly.Ok she did but the caller knew all her details ,any advice most wellcome.many thanks

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As you've discovered, if you willingly provide your details you cannot simply change your mind and expect a chargeback, (in the same way if you paid them cash). You certainly have rights to cancel the insurance and under the DSR yo have rights of cancellation, but you do this by cancelling with the firm that provided the service.

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Thread moved.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Thats who we think passed her details on ,now found out who this company is and requested moneys back .Told should receive a cheque in 5 working days .Will keep updating ,maybe not a [problem] after all ,fingers crossed.many thanks

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The thing is, online and in the shops, there are lots of tick boxes on the forms that say things like "we will pass your info on to trusted 3rd parties. If you don't want us to, tick this box" and then they put another one "please tick this box if you consent to marketing". So you need to tick one and leave one blank... it's designed to catch people out who just scan through things. Next thing you know you are bombarded with marketing calls.

 

This is another reason that I only buy PAYG then swap the SIM out, because I don't trust the sales staff not to put a phone through for marketing (a lot of them get a bonus for signing people up for marketing, and when they sort the contract directly onto their computers they don't even ask, and just consent you to marketing)

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

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923 Finchley Road London NW11 7PE

 

 

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my cousin had the same problem,took out a new phone,phone call soon after saying that CPW had passed her details on & would you like insurance etc

site:whocallsme.com whocallsme o2 iphone carphone warehouse OR cpw

site:whocallsme.com whocallsme o2 iphone carphone warehouse OR cpw - Google Search

 

site:whocallsme.com whocallsme "2010"o2 iphone carphone warehouse OR cpw

site:whocallsme.com whocallsme "2010"o2 iphone carphone warehouse OR cpw - Google Search

 

a lot of people are claiming the same thing

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a lot of people are claiming the same thing

 

What? Incompetence in protecting their marketing preferences? These will be the same people who on calling these Meerkcat, Opera Lovin' comparison companies who make their money on selling on the details of enquirers, including home address and full DoB, feign surprise anyone would do such a thing.

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What? Incompetence in protecting their marketing preferences? These will be the same people who on calling these Meerkcat, Opera Lovin' comparison companies who make their money on selling on the details of enquirers, including home address and full DoB, feign surprise anyone would do such a thing.

ignorant maybe

 

wouldn't it be more constructive if you kept your personal views to your self and let forum members educate themselves as to how customer data is being supplied and used by unscrupulous con merchants?

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Surely they have to learn somehow? This is as good a place as any - however, if you don't like my 'personal views' try to ignore them. Trying to blame a firm for passing on personal details when they've got every right to is a case in point, no point trying to push toothpaste back into the tube.

 

Of course lots of people can 'claim the same thing' - it doesn't mean to say anything illegal or improper has occurred. Nice to see you're still spreading that ol' goodwill....

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this is just one typical example of hundreds concerning Carphone Warehouse and o2

08443350424 - who calls me from 08443350424? 1/3

I set up a new contract with the Carphone Warehouse on Saturday after purchasing a new iphone. Carphone Warehouse offered me there expensive insurance at £10.99 per month which I took out as the phone was so expensive to buy. By Tuesday, Michael Davies, from 02 rang to offer me cheaper iphone insurance. He knew my name and asked me to confirm my postcode and house number which I did (because he was from 02) He was offering me £105 for 18 months or he could split it, apparently over my first and second bill which I was prepared to do at £52.50. Michael then asked me to confijrm my long card number on my debit card which aroused suspicion. I told him I wasn't prepared to do this as he could be anyone. He assured me he was from 02 and that with it being a new number, not many people, if any would have it only 02 and Carphone warehouse and my friends. Michael then read out the first 4 digits of my RBS debit card and asked me to confirm the rest. I told him no and that he could be anyone trying to [problem] money. He told me due to confidentiality and security purposes, Carphone Warehouse had blanked out the rest of the card and assured me that this was good practice on there behalf. He needed my account details to cancel the existing insurance deal with Geek Squad in order for 02 to set up there insurance. I didn’t give Michael any details and said I would cancel my own direct debit with Geek Squad and call him back to take out there insurance. Michael Gave me his 02 extension number of 150, and then a separate number of 0844 335 0424 which I could call back on to take up this offer. After googling this number I found that they are conning bastards that are in no way connected to 02 or Carphone Warehouse, just trying to con money out of trusting, honest people. I'll be ringing 02, I’ll be going in to the Carphone Warehouse and I’ll be in touch with Watchdog.

Trying to blame a firm for passing on personal details when they've got every right to is a case in point, no point trying to push toothpaste back into the tube.

 

Of course lots of people can 'claim the same thing' - it doesn't mean to say anything illegal or improper has occurred.

personal data being used to cold call mislead and con but "it doesn't mean to say anything illegal or improper has occurred."

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Sorry, the point you're trying to make is.... what?

 

Firms are dishonest?

 

What 'personal data' did the cold caller actually have? I don't see any having been disclosed. From that end of the ramble you quoted, it appears than neither O2 or CW have done anything illegal (or at all, in this case).

Yet it was CW that was being blamed in the first instance.

 

If folk are happy at providing their personal details to [problematic], who else it there to blame? The [problematic]? I don't think so. Let's not forget, there are people out there who think Direct Debits are wonderful and the DD guarantee protects them from error.

 

If folk are too silly to see this is untrue (for a legitimate organisation) how on earth can they be trusted to be wary of anyone selling stuff over the phone. For this very reason, I don't. Funny, I haven't been stung yet.

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Not conclusively.

 

In the recent T-Mobile farago - agent(s)? Were passing on information regarding new customers to firms to sell on - this was call-centre related, and easily traceable.

 

However, it is no secret when networks release number blocks for the latest contract SIMS from each network and virtual operator. They simply dial numbers within these blocks, safe in the knowledge they've only just been connected.

 

On the other end, they call old number ranges to say you can 'upgrade' :) My Cellnet number is was 0860 the first code they used, now - as 07860 no new customers are added, but I still get 3 calls per year saying i'm entitled to an upgrade (I'm not, but they don't know this).

 

Then of course, there's dialling 07 numbers at random - you'll never stop it.

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Personal data is money. If you give people the opportunity to sell your information, they will. It's not just the Opera singing meerkats either. Google (and other search engines) target adds to you using the data it holds on you (and turns a pretty penny whilst they're at it!)

 

Look at it this way, if you are trying to sell something (In this case mobile insurance) and you own/rent a call center, it makes sense to target your calls to peoples needs. If you buy all the data from people who's agreement says they "consent to marketing from trusted third parties" straight after they receive a shiny new mobile, it makes business sense to concentrate your call centers on these numbers. It's nothing sinister or illegal (Annoying, yes. Illegal, no) and these companies can buy "lists" from all the major mobile suppliers to keep their staff busy!

 

Tracing who passed the details on, or if they just noted a block of telephone numbers that had been released and set their dialer to keep trying these numbers until they become active would be a hard task!

 

For those Latin lovers "Caveat emptor" (for the rest of us "Let the buyer beware") Check your contract twice before signing it and read the small print. If marketing calls bother you, double check with your mobile operator that you are "opted out of all marketing". Even just write them a letter requesting they opt you out of all marketing will stop them passing your details on further (but this does become a task of pushing toothpaste back into the tube.)

 

My personal take is Don't buy on an incoming call. If you want something, call the company yourself or go online. Buying over the telephone or over the internet offers more protection to the customer, aswell as using a credit card. Remember the golden rule "if it sounds too good to be true, it probably is!"

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

to

923 Finchley Road London NW11 7PE

 

 

Click here if you fancy an email address that shows you mean business! (only £6 and that will really help CAG)

 

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  • 3 weeks later...
personal data being used to cold call mislead and con..........

Sorry, the point you're trying to make is.... what?

 

Firms are dishonest?

WalesOnline - News - UK News - Four in custody after phone insurance [problem] that netted up to 5m

Four in custody after phone insurance [problem] that netted up to £5m

Apr 21 2010

 

A WOMAN and three men were being questioned last night about a mobile phone insurance [problem] said to have netted up to £5m over the past five years.

 

South Wales Police have so far identified more than 300 victims of the bogus insurance operation but there are many more.

 

In the culmination of a two-year investigation yesterday, a team of 40 officers raided business premises in the centre of Swansea and homes in the city’s Sketty, Manselton and Birchgrove areas.

 

All four arrested – three men aged 43, 29 and 28 and a woman aged 25 – were in custody at Swansea Central Police Station.

 

The investigation into the insurance [problem] was carried out by South Wales Police’s western division and the economic crime unit. It began in Swansea after customers who bought mobile phones contacted trading standards officers claiming to have been contacted by locally based businesses attempting to sell them mobile phone insurance.

I think buzby should have a read up on the Data Protection Act and laws/regulations.

 

who can and cannot pass on customer personal data?

who that data can be supplied to.

the obligation to carry out due diligence checks.

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WalesOnline - News - UK News - Four in custody after phone insurance [problem] that netted up to 5m

Four in custody after phone insurance [problem] that netted up to £5m

Apr 21 2010

 

A WOMAN and three men were being questioned last night about a mobile phone insurance [problem] said to have netted up to £5m over the past five years.

 

South Wales Police have so far identified more than 300 victims of the bogus insurance operation but there are many more.

 

In the culmination of a two-year investigation yesterday, a team of 40 officers raided business premises in the centre of Swansea and homes in the city’s Sketty, Manselton and Birchgrove areas.

 

All four arrested – three men aged 43, 29 and 28 and a woman aged 25 – were in custody at Swansea Central Police Station.

 

The investigation into the insurance [problem] was carried out by South Wales Police’s western division and the economic crime unit. It began in Swansea after customers who bought mobile phones contacted trading standards officers claiming to have been contacted by locally based businesses attempting to sell them mobile phone insurance.

I think buzby should have a read up on the Data Protection Act and laws/regulations.

 

who can and cannot pass on customer personal data?

who that data can be supplied to.

the obligation to carry out due diligence checks.

If you don't opt out of marketing or if you agree to them passing on your info to 3rd parties who then tries to sell them insurance none of the DPA rules have been broken. Someone got the OP's daughters number (either randomly dialing it or from her supplier if she agreed to marketing) and sold her insurance. The OP's daughter assumed it was the person her contract is with.

 

The article you posted doesn't have enough info. Maybe the company didn't have a license to sell insurance? Maybe they were using the payment details to take more money or some other crime? You can be pretty sure they didn't legally buy a lot of contact details for people that had consented to 3rd party marketing to sell a legitimate insurance!

 

Personally, I never buy on an incoming call, but that's just me.

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

to

923 Finchley Road London NW11 7PE

 

 

Click here if you fancy an email address that shows you mean business! (only £6 and that will really help CAG)

 

If you can't donate, please use the Internet Search boxes on the CAG pages - these will generate a small but regular income for the site

 

Please also consider using the

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I think buzby should have a read up on the Data Protection Act and laws/regulations.

 

I think you should stop telling me what to read. The article is short of facts (surprise surprise) and provides no inkling as to the offences supposedly committed. The fact the people happily call GoCompare/Compare the Meerkat/Money Supermarket for the express purpose of buying insurance, totally unaware that all the details they provide will be used for this along with passing on their details to anyone else they can make money from is the real scandal.

 

You might be phoning for a quote, but your personal details (given willingly) are this firms bread and butter. Sure, they ket paid commissions for passing on sales leads, but even if no policy is taken out - your data has a cash value (to them).

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