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    • What do you guys think the chances are for her?   She followed the law, they didnt, then they engage in deception, would the judge take kindly to being lied to by these clowns? If we have a case then we should proceed and not allow these blatant dishonest cheaters to succeed 
    • I have looked at the car park and it is quite clearly marked that it is  pay to park  and advising that there are cameras installed so kind of difficult to dispute that. On the other hand it doesn't appear to state at the entrance what the charge is for breaching their rules. However they do have a load of writing in the two notices under the entrance sign which it would help if you could photograph legible copies of them. Also legible photos of the signs inside the car park as well as legible photos of the payment signs. I say legible because the wording of their signs is very important as to whether they have formed a contract with motorists. For example the entrance sign itself doe not offer a contract because it states the T&Cs are inside the car park. But the the two signs below may change that situation which is why we would like to see them. I have looked at their Notice to Keeper which is pretty close to what it should say apart from one item. Under the Protection of Freedoms Act 2012 Schedule 4 Section 9 [2]a] the PCN should specify the period of parking. It doesn't. It does show the ANPR times but that includes driving from the entrance to the parking spot and then from the parking place to the exit. I know that this is a small car park but the Act is quite clear that the parking period must be specified. That failure means that the keeper is no longer responsible for the charge, only the driver is now liable to pay. Should this ever go to Court , Judges do not accept that the driver and the keeper are the same person so ECP will have their work cut out deciding who was driving. As long as they do not know, it will be difficult for them to win in Court which is one reason why we advise not to appeal since the appeal can lead to them finding out at times that the driver  and the keeper were the same person. You will get loads of threats from ECP and their sixth rate debt collectors and solicitors. They will also keep quoting ever higher amounts owed. Do not worry, the maximum. they can charge is the amount on the sign. Anything over that is unlawful. You can safely ignore the drivel from the Drips but come back to us should you receive a Letter of Claim. That will be the Snotty letter time.
    • please stop using @username - sends unnecessary alerts to people. everyone that's posted on your thread inc you gets an automatic email alert when someone else posts.  
    • he Fraser group own Robin park in Wigan. The CEO's email  is  [email protected]
    • Yes, it was, but in practice we've found time after time that judges will not rule against PPCs solely on the lack of PP.  They should - but they don't.  We include illegal signage in WSs, but more as a tactic to show the PPC up as spvis rather than in the hope that the judge will act on that one point alone. But sue them for what?  They haven't really done much apart from sending you stupid letters. Breach of GDPR?  It could be argued they knew you had Supremacy of Contact but it's a a long shot. Trespass to your vehicle?  I know someone on the Parking Prankster blog did that but it's one case out of thousands. Surely best to defy them and put the onus on them to sue you.  Make them carry the risk.  And if they finally do - smash them. If you want, I suppose you could have a laugh at the MA's expense.  Tell them about the criminality they have endorsed and give them 24 hours to have your tickets cancelled and have the signs removed - otherwise you will contact the council to start enforcement for breach of planning permission.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Problem with whatever happenings cover


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It isn't as if Fairy Liquid is made of fairies is it?

 

What are you saying FC, how else would it get them so clean? If there are no fairies in the bottle then they can stuff it - I won't be conned.

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You still expect it to do what it claims to do; get your plates clean.... ;)

Yes, and WEH will cover you for any of the incidents which it states in the policy that it does - well, more precisely, everything other than what it says it does not.

The above post constitutes my personal opinion on the facts in the post compared with my personal knowledge of the applicable legislation. I make no guarantees of its legal accuracy. If you are in doubt seek advice of a legal professional specialising in the area concerned.

 

If my post has helped you please click my scales!

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Yes, and WEH will cover you for any of the incidents which it states in the policy that it does - well, more precisely, everything other than what it says it does not.

 

I just told my son who, is selling his Mk2 Ford Escort, to market it as a 4x4 and make more money. All he has to do is put some clause in the glovebox saying it's only 2 wheel drive. He didn't like that but I told him it was perfectly legal, Currys do it all the time with their warranties.

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:) nice one coniff...

 

 

will agree the names missleading, we have whatever happens cover on a tom tom, never read the small print as we never got a full copy of the agreement

 

on an aside if its just a cracked screen i cant see what they are complaining about, ive seen some computers that have come back as rejected coverplan and lets just say that some of them deserve it, but then again ive seen others and ive been wondering why theyve been rejected

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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If accident cover is included, it doesn't matter if was hit with a mop or a ray gun by a little green man from Mars, an accident is an accident.

 

I would love to see the wording of this warranty. Gee, any chance you can scan it and post it here please.

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tinypic.com :)

The above post constitutes my personal opinion on the facts in the post compared with my personal knowledge of the applicable legislation. I make no guarantees of its legal accuracy. If you are in doubt seek advice of a legal professional specialising in the area concerned.

 

If my post has helped you please click my scales!

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  • 2 weeks later...

Hi

have you got anywhere with this nightmare. We have it on our television and by reading this thread it is giving me doubts about having it if they arent going to pay out on accidents, which is one of the reasons we got it what with having kids.

junior

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they have informed me that they are not going to change thier minds as it was damaged due to misuse, but refuse to expand on this.

i would not recommend this insurance to anyone as i dont believe they ever have any intention to pay out due to an accident, as they will always use the misuse card.

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ok internal breakdown of what happens i probably shoudlnt say too much on this... this is from store view ive only seen it happen once as we were local we were taken on a visit to view the "magical workshops"

 

when the engineer decides that it looks like missuse they contacted a team leader, they passed started typing up a report on what had happened to the item in question, they wrote two versions of this report, one to send to the customer to state that they classed it as missuse this was fairly short.

 

the other report went off to the insureres this was comprehensive, around 2 - 4 pages from what i saw (we were explained through it but it was a work trip so i didnt pay that much attention) it had pictures in it and statements as to why this differed from what the customer says

 

also i noticed that the call center were very umm... vauge on their notes as the unit just said "dropped" not from where or how high etc

 

 

 

so my recomendations would be

 

- get copies of the report this can probably be done as a data protection request

 

- check what the call center booked it as it probably says dropped or knocked or something equally rediculas, it may be worth fighting on that

 

- argue it all the way, get the name of the head of the workshop and rebook the unit refer it to them

 

- re-write to any address you have rejecting your claim

 

- request the legal departments address on the terms that you are going to "send a letter before action and if there is no repsonce to that submit an N1 form at your local county court" - roughly they back down at 90% of these as they know they would loose as they cant prove missuse

 

these are all things i would advise people in my store (when my manager cant hear)

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Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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Thanks for all the help guys. i fought and fought coz i was in the right. 20 mins ago i got a email from DSG informing me they have had a change of heart and decided TO RIGHT MY TV OFF. thank god. so ive printed my invoice of and reserve my new tv today. i will pick it up. its ony took 8 weeks. but i made it and never gave up hope. the pen is mighter good. my advice if ure in the right FIGHT. Thanks again for the advice.:-)

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Thanks for all the help guys. i fought and fought coz i was in the right. 20 mins ago i got a email from DSG informing me they have had a change of heart and decided TO RIGHT MY TV OFF. thank god. so ive printed my invoice of and reserve my new tv today. i will pick it up. its ony took 8 weeks. but i made it and never gave up hope. the pen is mighter good. my advice if ure in the right FIGHT. Thanks again for the advice.:-)

 

Excellent result!!! :-D

 

Really pleased this has worked out for you.... "Whatever Happens" should mean just that...

 

Brilliant... :-)

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And so am I. It must have been said in their office "someone has dared to challenge us, better give them the rights they are entitled to so they don't kick up more fuss and it gets into the press".

 

Well done for sticking to your guns.

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trading standards are still looking into them due to the wording of the cover. you are covered for MISHAPS, is clearly stated on you ure paper work. Then u are cover for what ever happens. Never speak on the phone, keep a record of letters u have sent. Scream to anyone who will listen. Dont back down when u hit the first wall. Keep going. God even the first trading stardard women backed them. I went back got someone else and now look, trading stardards are'nt happy with the wording. so hopefulyl something may change and help others. But please dont give up. Oh i got my new tv so am a happy bunny. so again a big thanks for all the advice guys.

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It's often the luck of the draw with Trading Standards :mad:, but companies don't usually want to run the risk of developing a bad reputation towards customers..... so if you kick up enough of a fuss in writing, they normally back down eventually.

 

It seems that "mis-haps" has been misinterpreted by various people under the "whatever happens" banner to try and save themselves money under the policy, If they don't want to pay our for "whatever happens" however, it needs to be renamed to reflect this.

 

:)

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