Advent Computer Training (Barclays Partner Finance)Info and discussion thread

[Eagle1905]

Yeah I am on with the class action and all my letters will be sent.

 

thelizardking "Anyone managed to ascertain what actually counts as Barclays final response??"

 

At the bottom of my letter it states You may consider this letter and attachments to be our "final response" to your complaint.

 

Well they still aint getting any money out of me

[Mustard2243]

I also do not have the money to pay them however i doubt i would pay them at this juncture purely on principle.

[10pack]

I have a thought..

 

Those of you concidering paying Barclays just so that you will be able to claim later.. while you are paying.. it is in effect still your money..they just have it.. will they give you the interest that money would have had in your bank accounts??

 

That is I think part of their plan they know they may have to give it back to you.. but while they have it you do not

[cashins]

will they give you the interest that money would have had in your bank accounts??

 

 

Interest @ 8% can be claimed as part of any action.

 

David

[Bongo_Fury]

I see that the BBC are running a news item about the poor state of the distance learning industry.

 

No mention of Advent/Access to Trade directly, but its good to see some focus on it.

[Fuzzbutt]

The legal team are compiling the like for like case against Computeach now so if anyone please has evidence that they had 3 years, or even no dates, entered on their Advent agreement it would be appreciated if you could forward them a copy if you are part of the no win no fee group action. Mine had a set 2 years end date.

I'm aware some people have posted about this already but I'm obviously not at liberty to start copying documents people have posted without their permission.

 

Also, they need people's accounts on the workshop seminars they attended in Kidderminster. Were they any good? Was the tuition good standard? Did you have to wait ages before you got a place?

 

Legal team contact details on the student's website. Or send it to Fuzzbutt at the usual address to forward on.

Thanks.

[davidbetts]

Not sure if any of you guys saw this but there was a big thing about training providers on the bbc breakfast news this morning though looking into this, they didnt mention advent by name but they were definately one of the companies involved in the case studies mentioned, the experts were also quite clear the finance providers are liable though. Was on at 9:40 this morning, bbc 1

[nathanrobins]

My end date was put as a day before my start date. The sales guy said that he did this as a sign that there wasn't actually a deadline.

[JuiceyBuns]

I have no start/end dates on my contract with advent, I already send this to the legal team at the start. I have since received an email from CT with a start and end date which they say they got from my advent file. I'll send that to the financial team on monday with another copy of my contract just in case

[lowdown]

I did a 2 day workshop at Kidderminster[Advent]

I was offered a place, i replied, and did the workshop [sept 2008]

It was actually very good.Did mocks on the workshop, had a follow up

call from the tutor with some good help and advice.

The Tutors on the workshops did know their stuff.

You needed a 75% pass on the mocks, if you got that they would put

you through for the actual exam. [this is not the case with CT]

 

The workshop included tools at no extra charge, such as.....

Anti static kits etc, tool kit for PC maintenance..

Extra reading material, links to on-line sim training in the states.

Not much in the greater scheme of things, but never the less you got the impression that you paid them a lot of money so they were doing their job.

Edited May 22, 2010 by lowdown

[Angel1983]

I had a 2 year end date on mine but the sales man said not to bother with that as that is a guide,

[Fuzzbutt]

Thanks everyone - I've also sent legal team a link to the last page so they can read people's responses here.

[lowdown]

Just re looked over my contracts and agreements.

And there is no time limit stated.

Just Systems Engineer self pace study.

Yet CT told me on the phone, after reviewing all Advent paper work

passed over to them, i had a time limit after this i would have to pay the extra fee's.Not what BPF are saying.

Well either they were just lying or they really do not know what they are doing.

 

I asked CT to remove me from their data base.

The reply from CT was they would retain all my training materials for when i sign up.

Edited May 22, 2010 by lowdown

[Mustard2243]

Me neither i just found my old paperwork Barclays are screwed, there is no time limit at all!

[pigwig]

Anyone managed to ascertain what actually counts as barclays final response?? jus got all my stuff sent back from fos sayin gotta wait 8 weeks as none of my latters count as final response although they seem pretty final 'you got computeach blah dee blah' stalling tactics!! cant be overly confident

 

They'll say their complaints procedure is exhausted and all basically they will not correspond with you on the matter anymore, you need to go to FO if you're not happy with the outcome!

[pigwig]

When Barclays sent my final response, they also sent me a copy of my contract and high lighted where it says 2 year contract.

I am aware of this but like you guys have said, the salesman said it's not set in stone, take as long as you like.

 

Since I spoke to the Salesman from Advent and he was keen to help, he now hasn't replied to my email for the last week!

[lowdown]

When Barclays sent my final response, they also sent me a copy of my contract and high lighted where it says 2 year contract.

 

Well..... point out to BPF that a two year contract will only amount to £2,400.00 with CT, and £4,900.00 as with Advent - Not like for like.

And ask for a refund on the balance.

This is where BPF are not being consistent,and are just busking it.

They are chancers hoping if they bully enough you will all cave in.

Open another dispute over the balance...

Bully them for the balance, or they cancel your agreement, and i am being serious...I hope you point out these little things to FOS...They all add up.

[pigwig]

yeah I would except I don't want to sign up to CT! They're a bunch of poo!

At the end of the day, I think they probably are the "closest" to what Advent offered but still just not as good!

Why would we all have signed up to such an expensive course if there were no benefits over the rest...we're not stupid! So they should just cancel the agreement and give us our money back as there just is no like for like course! Simple!...fingers crossed!

[lowdown]

Why would we all have signed up to such an expensive course if there were no benefits over the rest...we're not stupid! So they should just cancel the agreement and give us our money back as there just is no like for like course! Simple!...fingers crossed!

 

And thats it in a nutshell my friend.

We all done our homework at the outset.

CT were not even close in the running - full of self promo with nothing

apart from a history of financial chaos to back it up...

[Eagle1905]

Well I only got my Final response letter yesterday stating that my account is no longer on hold and already recieved a text they are going to take money on 26/5/10. They must be dumb if they think im setting up Direct Debit again.

[Matt28LFC]

Thanks everyone - I've also sent legal team a link to the last page so they can read people's responses here.

 

I'll be mailing my documents (Photocopies of) on monday, likewise i have no start or end date on my enrolment form either.

 

Hopefully this could mean money back, could really do with that £6500 being back in my bank account!!

[snowball574]

The legal team are compiling the like for like case against Computeach now so if anyone please has evidence that they had 3 years, or even no dates, entered on their Advent agreement it would be appreciated if you could forward them a copy if you are part of the no win no fee group action. Mine had a set 2 years end date.

I'm aware some people have posted about this already but I'm obviously not at liberty to start copying documents people have posted without their permission.

 

Also, they need people's accounts on the workshop seminars they attended in Kidderminster. Were they any good? Was the tuition good standard? Did you have to wait ages before you got a place?

 

Legal team contact details on the student's website. Or send it to Fuzzbutt at the usual address to forward on.

Thanks.

hi fuzz

i did four 2 day workshops for different exam's all with different tutor's and have to be honest the tuition was very good,good tutors desent material and was good to meet other students.had no problems booking workshops would get the date's choose which one's i wanted emailed them and would get a reply the next day confirming my workshop.

apart from them going tits up never had a problem with advent.

 

j

[pigwig]

...yeah and its barclays fault they went tits up!!! argh!!!

[snowball574]

yep and my 2 years are now up so i'm well screwed,got no choice have to fight for a refund

[panliberski]

I'm tryin to track down CT's website saying that we were led to believe the course was open-ended. I've seen it once but cannot find it again. I need it for FOS. Anyone saved the link?