Iqor Debt Collection

[Steve2333]

Hi guys,

 

I hope I've posted this in an appropriate place, and I hope you can help.

 

Long story short, I sold quite a large item on ebay, a couple of months ago, which, as part of their fees for using them, meant I owed them £56.

 

I lost my dad around this time, and as anyone who knows when they lose a close loved one, it was bedlam for for a while. I went away as things were calming down and just had to get away from it.

 

Upon my return, I came back to a dozen emails from ebay saying my account was well overdue. I immediately paid it, and bought it back into line.

 

Since then, I've started getting chased by Iqor. I've not yet had a conversation with them, everytime I see their number, I send a busy tone, but I've heard some horrendous things about them, and in the event they do things properly and actually write to me, I'd like to be ready for them.

 

I've heard of in such instances, Iqor want to charge a fee on top of what the actual debt is. Is this legal? As I mention, the debt is now cleared, yet Iqor are chasing me. I can only assume its for their cut, because I no longer owe ebay, or anyone else for that matter, anything.

 

What would be the best way to play this when they next attempt contact?

 

Many thanks for any help or advice.

 

Best regards,

 

Steve

[maroondevo52]

Hello and Welcome, steve.

 

I'll move this thread to a more appropriate Forum.

 

Regards.

 

Scott.

[Bazooka Boo]

Ignore Iqor, and get in touch with E-bay, and tell them to get their appointed collection agency, to back off immediately. Ask them for their complaints procedure, and make a formal complaint to them, the OFT, & Trading Standards Via consumer direct.

 

If Iqor still chase you after you have told them (ebay) to call them off then look at letting BBC Watchdog know aswell.

 

Contact us - The Office of Fair Trading

 

Consumer Direct

 

Ignore any notion that you are liable to pay any fees to Iqor, they are deluded and incorrect in their assumptions that you will have to pay any of their fees. Chancers:-x

 

If you still get aggro come back and get further advice.

 

Have a Peaceful X-Mas,

 

Boo;)

[Comet_2006]

Ignore Iqor, and get in touch with E-bay, and tell them to get their appointed collection agency, to back off immediately. Ask them for their complaints procedure, and make a formal complaint to them, the OFT, & Trading Standards Via consumer direct.

 

If Iqor still chase you after you have told them (ebay) to call them off then look at letting BBC Watchdog know aswell.

 

Contact us - The Office of Fair Trading

 

Consumer Direct

 

Ignore any notion that you are liable to pay any fees to Iqor, they are deluded and incorrect in their assumptions that you will have to pay any of their fees. Chancers:-x

 

If you still get aggro come back and get further advice.

 

Have a Peaceful X-Mas,

 

Boo;)

 

Feel free to overreact! Why not just ring iqor and explain?

[UnmoderatetheNet]

I would not advise this they are DCA aka **** it will achieve nothing as they will not listen and still claim it is owed.

 

It is after all £56 they will not put too much effort into recovering such a small amount, its not worth there while.

 

One of several things WILL happen.

 

They will send a couple of scary letters then give up.

 

Ebay will inform IQ (Size of sloth) that client has paid, unlikley but miricles happen.

 

Best advice is Report them AND Send a letter to them demanding they explain themselves.

 

or simply ignore but NEVER EVER ring them

 

Merry Christmas

[Bazooka Boo]

Ringing Iqor, or any other DCA for that matter, will be as much use as indicators on a submarine.

 

They work on commission and will not entertain anything other than, debit or credit card details, because that is all they have on their scripts in front of them.

 

There is no reference to anything other than, empty threats of bailiffs, bankruptcy, or the taking of doorsteps.

 

Most of these telephone Jockeys have no form of qualifications or training other than flipping burgers at McDonalds and asking if you want fries with that.

 

The next thing they know their in charge of a desk with a telephone and a Computer screen, with a flip chart outlining questions they should ask and what page they should flip too next, in response to whatever answer they get.

 

They don't understand explanations, that does not compute with their flip charts, plus it won't pay them the commission. Your better off, dealing with adults, not some tin pot DCA who doesn't know left from right..

[alex2258867]

Hi,

 

Do you still need your Ebay account? If not, ignore Iqor and do not contact Ebay or log into your account (which is prob suspended anyway).

 

I refused to pay their astronomical fee's for an item I sold, got an email every month for about six months, one letter from Iqor, ignored them and they haven't contacted me in over a year.

 

Iqor had added a £10.00 fee also.

 

Hope this helps

[ar_123]

Feel free to overreact! Why not just ring iqor and explain?

 

You have a lot to learn!!

[eBay Monster]

My experience so far of speaking to IQOR, is a realisation that if I'd read this forum 1st, I'd be in a lot better position now.

 

I should never have discussed issues with them on the phone. Despite their inappropriately timed calls, their demeanor on the phone was initially polite and helpful.

 

Since then it has become more rude, arrogant & aggressive to the point that they put the phone down on myself & my wife.

 

This relates to eBay insertion fees that I dispute in the 1st place, but eBay have never been able to resolve, eventually passing it on to IQOR who have now added proportionate ?? fees to an amount I don't owe.

[F_DCAs]

Do we have a troll in the midst? I notice Comet 2006's only other post also suggests contacting Iqor. Is business struggling that much?

[Bazooka Boo]

Undoubtedley! Trolls like to make an appearence now and agin, if for nothing else to give us something else to laugh at

Sad sorry organisation, still, beats flipping burgers during the week!

[UnmoderatetheNet]

Feel free to overreact! Why not just ring iqor and explain?

 

 

I would never advocate debt avoidance that is not the purpose of CAG a view shared by the moderators.

 

Howeve,facing a debt less than £100 and IQOR are involved, I would...

A NEVER RING THEM

B NEVER PAY THEM. I MEAN HELL WHAT CAN THEY REALLY DO. THATS RIGHT NOTHING.