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They write that they are sending a cheque in the post. :mad: I don't want to accept their goodwill offer, £125 from +£2000!? :mad: Does anyone know what I should write? If the cheque arrives, I don't want them to think the matter is closed. :mad:

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Hi,

 

Send them one of these....................

 

They are having a laugh.

 

 

http://www.consumerforums.com/resources/templates-library/48-bank-templates/139-rejecting-offers-

 

Regards.

 

Scott.

Edited by maroondevo52
Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

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Write to them thanking them for cheque which you accept only as part payment for your claim.

 

Revise your claim by taking off part payment and adjusting the interest you are claiming up to the present date.

 

If you haven't done so already claim any £12 charges too.They will pay them.

 

State in your letter you give them fourteen days,or you will take them to court

 

Hope this helps.

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Hi,

 

Send them one of these....................

 

They are having a laugh.

 

 

http://www.consumerforums.com/resources/templates-library/48-bank-templates/139-rejecting-offers-

 

Regards.

 

Scott.

They are taking the p**s. :rolleyes:

 

Thanks for the letter link.

 

I've tried the link and it takes me back to the main forum page. I then finally found bank48 templates (shown in the quote box) and tried opening the letter. Even though I have tried logging in again (as required), it shoots me back to the main forum page again. :confused: I have tried registering on that page but it doesn't allow it. Any suggestions? :oops:

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Hi,

 

The link above should take you right to the letters :confused:

 

I'll see if I can get some help with this problem.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Write to them thanking them for cheque which you accept only as part payment for your claim.

 

Revise your claim by taking off part payment and adjusting the interest you are claiming up to the present date.

Shall I send out the letter again with the charges?

 

If you haven't done so already claim any £12 charges too.They will pay them.

I included them the first time round. ;)

 

State in your letter you give them fourteen days,or you will take them to court

Thank you.

 

Hope this helps.

It does. :)

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If i can find second letter i will post it up.

 

It was in word so may look a bit messy when i post it up.

 

Adapt it to suit if it is of any use.

 

 

Dear Sir/Madam,

 

RE:ACCOUNT NUMBER

 

I write to you with regard to the above numbered account about default fees.

 

MBNA wrote to me in ********** regarding default fees on my account. From your letter I quote’ we do value your custom and so would like to resolve the matter. I have therefore arranged for a goodwill payment of £26,to be credited to your account’.

 

From my records I am unable to find this payment. Let me also state that the value of this payment is unacceptable.

 

Therefore I would like you to pay me £25 plus interest at the contractual rate from the date of each late payment fee/default fee.

 

Furthermore I also wish to be repaid any £12 default charges that have been made to my account since June 2006,plus interest at the contractual rate

 

Attached are details of late payment fees/default fees and interest at the contractual rate.

 

Please credit my account within fourteen days from date of receipt of this letter or I shall initiate court action or ask the Financial Ombudsman to investigate my complaint,

 

Yours faithfully

 

 

My circumstances were different to yours but they paid up fully within three weeks.

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or I shall initiate court action or ask the Financial Ombudsman to investigate my complaint.

 

Finishing off my 3 page letter letter and am confused about the following.

 

Did you write that you

 

"shall initiate court action"

 

as well as

 

"or ask the Financial Ombudsman to investigate my complaint".??

 

Not sure if I should write one or the other. :confused: Thanks again and congrats on your success against MBNA. :cool:

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Finishing off my 3 page letter letter and am confused about the following.

 

Did you write that you

 

"shall initiate court action"

 

as well as

 

"or ask the Financial Ombudsman to investigate my complaint".??

 

Not sure if I should write one or the other. :confused: Thanks again and congrats on your success against MBNA. :cool:

 

Yes i did.I left both options open.

 

However if i was just writing just one, i would put "i shall initiate court without further notice unless the matter is resolved within 14 days"

 

Its really up to you.

 

Good luck,readies in time for xmas

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Yes i did.I left both options open.

 

However if i was just writing just one, i would put "i shall initiate court without further notice unless the matter is resolved within 14 days"

 

Its really up to you.

 

Good luck,readies in time for xmas

Thanks again mate. ;)

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