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    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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There are so many different numbers that blocking them is going to make no difference at all.

 

Should've tried Purple Bricks! Maybe renting though. I was thinking Nysti that any num that shows in your phone log which is not a named contact, you could pick out and block or block straight after you see a rogue num. Hope he gets a new home soon or changes his mind for you:-D

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companies that make bespoke items of clothing that then dont fit but expect you to pay the balance ( a massive amount, it is a wedding dress) before they will alter it properly but cant do it for another 3 months. Well, if I am paying the balance I want to take the item away and bring it back when you can do the work so that way I know it is covered by insurance and exactly where it is all the time

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  • 2 months later...

Been having trouble using my card over the last week. Finally managed to get into town why this was. I was told another card had been ordered and he couldn't tell me anything more.

 

My card has been compromised.

 

Having checked my emails, it turns out I'd ordered something with a dodgy company. Couple things that are a bit weird - order was February and I've changed cards since.

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going into a photographic shop to buy photography consumables only to be told we stopped seeling them ages ago but would you like to see out new line of handbags?

 

I was shopping for a Handbag for my sister, never knew there were so many :)

 

or should it be there was so many ? :)

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

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RIP: Rooster-UK - MARTIN3030 - cerberusalert

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neither, it shld be are so many :)

 

:-)

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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you try typing when you have multiple sclerosis. I can assure you that any sort of physical co-ordination is very difficult so hitting the key one letter away from the intended one is pretty good for me.

Funnily enough, the regular contributors here seem to have got used to it and dont go round making a meal of peoples grammar or spelling even when they dont know the background of the poster.

Still at least I didnt hoist myself by my own petard.

This post, because of spelling and grammar mistakes. :-)

Surely should read "this post because of mistakes in spelling and grammar"

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last night, caller from a DCA for a person who has never lived at my address, they claimed they were given it as a work address. Yeah right, perhaps I run a factory in my garage. That still doesnt fulfil the requirements for debt collection activity. Luckily for them my wife answered or they would be looking for a dentist this morning.

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  • 3 weeks later...

adverts

switched on the radio, adverts.

tv on, adverts. changed channel, adverts.

they all are at the same time re the tv.

adverts all the time, and they are stupid ads.

went on a beeb channel. no adverts but not much worth watching, despite the fee.

at least attenborough is having a whale of a time. fair play.

:)

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  • 2 weeks later...

todays is an odd one. A supermarket opened about 3 years ago near to a well established newsagents and now the neswagent has closed down but the new shop, having succeeded in taking all of the business has failed to stock enough neqwspapers to cover the demand from the closed shop. I now have to walk 2 miles to get a paper but shall be doing my shopping whilst I am out and will probably continue to do so rather than risking a fruitles journey.

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wnet to my local supermarket today for newspaper- sold out again (3 out of last 4 days because locla McColls shut down and they didnt ordr enough papers to make up for the shortfall) so walked a mile to next supermarket to get paper. i was behind a gentlemen who bougt £8 worth of groceries including some reduced price cherries for a quid. The bar code wouldnt scan and nor would the tillaccept the 32 digit stock code so supervisor called. took 6 minutes to make the sale go trhough. i told them after 3 minute to just give the bloke the cherries as it would be cheaper than the cost of sorting the problem. Well, they smiled at me and carried on regardless. my calculations are that the staff time spent on this was 80p for an item that will have been sold at near cost anyway. iwas right, woulf have been cheaper for the store to give them to him and get on with serving someone else. i shant be going back in a hurry as I can use the wasted 6 minutes to walk to the next shop

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Dryers dying

 

It's 27 years old and owes nothing but it's the same week my glasses snapped

 

Now do I get a new one or just rewire it again

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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Dryers dying

 

It's 27 years old and owes nothing but it's the same week my glasses snapped

 

Now do I get a new one or just rewire it again

maybe rewire/renew the glasses first before rewiring the dryer :)

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My Sharp Microwave turntable no longer working but the microwave still does :/

Been a fab Microwave and never let me down till now, have had it a few years!

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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  • 3 weeks later...

had to post. :)

an item on beebs headline news about an actress breaking a leg whilst skiing!

wtf, who gives a crap about that.

sad state of society that that makes it on as headline/main news.

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and tonight on telly we will have the Oscars ceremony. This follows on from the BAFTAS and BRITs and god knows how many more awards shindigs for actors and the like.

 

Why dont they televise the British Parking Association "clamper of the year" ceremonies or other trade association events? People get paid lots of money for acting when they get to the oscars level so an equivalent may be the CBI's "most money grubbing chairman of a PLC" awards as they all seem to live on a merry-go-round where failure is rewarded better than success by a good few million.

 

I watched a film on telly last night that if I had gone to the cinema to watch I would have walked out halfway through and demanded a refund. I certainly dont want to see the same people walking on stage and telling me that they spnet the last 10 years making millions out of Miramax and now dont want anything to do with it and knew all along Harvey was a menace to innocent millionaires, well, send the money and awards back then you bunch of hypocrites.

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