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    • Your point 4 deals with that and puts them to strict proof .....but realistically they are not in a position to state that within their particulars they were not the creditor at the time of default but naturally assume the OC would have...so always worth challenging and if you get a DJ who knows his onions on the day may ask for further evidence from the OC internal accounts system. 
    • I see, shame, I think if a claim is 'someone was served' then proof of that should be mandatory. Appreciate your input into the WS whenever you get chance, thanks in advance
    • Paper trail off the original creditor often confirms the default and issue of a notice...not having or being able to disclose the actual copy or being able to produce a copy less so. Creditors are not compelled to keep copies of the actual default notice so you will in most cases get a reconstituted version but must contain accurate figures/dates/format.     .    
    • Including Default Notice Andy? Ok, I think this is the best I can do.. it all makes sense with references to their WS. They have included exhibits that dates don't match the WS about them, small but still.. if you're going to reference letters giving dates, then the exhibits should be correct, no? I know I redacted them too much, but one of the dates differs to the WS by a few months. IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows; I make this Witness Statement in support of my defence in this claim. 1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 24/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • AMEX and TSB the 2 Creditors who you need to worry about the least, ever!  Just stop paying them and forget about it, ignore all their threat o gram letters.  Only if, and with these 2 it's a massive if, you end up with a claim form you need to respond, and there will be plenty of help here.
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My Daughter has 4 Accounts with Parent Company J D Williams charges reclaiming **WON**


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Sent subject access request away to GE Money received them 6/7/09 if my calculations are correct we should have had a reply by 15/8/09 (40 days)and surprise surprise there is no replies.

Not sure what to do now...do We just sit and wait or do we report to ICO

any guidance appreciated.

They wont be wanting to part with the info as my Daughter has massive charges on these accounts and because these accounts are all clear and paid they wont want to pay any monies out on them.

But will we give up....no we wont.

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Sent subject access request away to GE Money received them 6/7/09 if my calculations are correct we should have had a reply by 15/8/09 (40 days)and surprise surprise there is no replies.

Not sure what to do now...do We just sit and wait or do we report to ICO

any guidance appreciated.

They wont be wanting to part with the info as my Daughter has massive charges on these accounts and because these accounts are all clear and paid they wont want to pay any monies out on them.

But will we give up....no we wont.

 

After my request for a SAR was not sent back i sent off a LBA to Santander Cards UK ( Send registered ) giving them a further 7 days to comply, if these 7 days pass without your request being complied with then a formal complaint to the following organisations - FOS, ICO, FSA, BBA & Office of Fair Trading. When you send a complaint also include copies of the letters requesting SAR, LBA & also proof of postage. I have attached a template that was kindly sent to myself by a fellow Cagger.

Formal Complaint.doc

Debt Free Since 1st September 2009:D

 

Target Savings For 2010 = £1000:)

 

Savings So Far = £700:lol:

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Many thanks for your advice do oyu have any links to a Letter Before Action I have seen one somewhere on the forum...but cant seem to find it.

Any caggers out there who can point me in the right direction for a letter before action regarding non-compliance of SAR.

 

Also the SAR letter I sent were to GE money as they were the creditor at the time I notice that you sent them to Santander do you have an address for the.

 

I would be extremely grateful for any help with these plonkers.

Cheers

afw

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The attached is a copy of an LBA that i used. This was sent to Sarah Wainwright, Data Protection Administrator, PO Box 700, Leeds, LS99 2BD, but i DID NOT get any joy from this address so i then complained to various financial organisations ( ICO etc ) & recieved a letter from The Complaint Resolution Team, Santander Cards UK Ltd, Capital House Unit A, Bruntcliffe Way, Morley, Leeds, LS27 0JG. Hopefully this will help!

LBA.doc

Debt Free Since 1st September 2009:D

 

Target Savings For 2010 = £1000:)

 

Savings So Far = £700:lol:

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  • 2 weeks later...

Hiya

Meant to say after receiving SAR back there was no copy of the CCA within it I always thought if you paid £10 for SAR you where entitled to everything. They are now saying that they want another £1.00 for a copy of the CCA. Can anybody confirm what is correct.

 

After sending off for default charges to the 4 companies one of them have replied with a big speel of a letter informing us that only a court can decide whether a term is fair or not. Also enclosed a copy of their complaints procedure. So do I take it this is not their final decision. I have posted a copy of the letter here. If anybody can give us any guidance where to turn to now we would be more than grateful. This account was opened in November 2007.

 

Refusal letter for charges and complaints procedure

 

Copy One

Copy Two

Copy Three

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If you sent a full data sar then the agreement should be included. I have found that both JD Williams and Littlewoods were until not very long ago to busy sending out goods to bother getting any agreements signed and as a result many caggers found that these two companies did not carry any type of agreement linked to them.

 

In my own cases if these two companies had treated me with any type of respect or consideration I would have done the same with them and paid them, they had not so I told them that they had no enforceable agreement and to get lost.

 

dpick

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Good for you pdick give them a taste of their own medicine.

 

When my daughter received the letter in post number 19 above we wondered if anybody else had tried toget charges from J D WIlliams regaring their consortium of catalogues their letter does not say full and final decision so we are not sure whether to just accept their decision or resend andother letter or contact FOS.

 

Can anybody out there help us as to what we should do next.

 

Cheers

afw

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  • 2 weeks later...

Hi

It appears that JD Williams(The Brilliant Giftshop.co.uk ) think that the OFT setthe £12.00 threshold for defaultcharges inrelationto creditcards and notcataloguescan anybody confirm if this is true. ALso they are refusing charges can anybodyadvise can we take our complaint to FOS for catalgue tores such as JD William, SHow Tailor and such likearethey guide by FOS. they dont seem to think so.

Cheers

AFW

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Hi

It appears that JD Williams(The Brilliant Giftshop.co.uk ) think that the OFT setthe £12.00 threshold for defaultcharges inrelationto creditcards and notcataloguescan anybody confirm if this is true. ALso they are refusing charges can anybodyadvise can we take our complaint to FOS for catalgue tores such as JD William, SHow Tailor and such likearethey guide by FOS. they dont seem to think so.

Cheers

AFW

The £12 was a limit that the OFT stated that they would not take any action over in reguard to its investigation into credit card charges.However , just because this would not be investigated by OFT if under £12 does not mean that a charge of up to £12 is lawfull and fair ! It is up to the company making the charge to prove that the charge relates to any actual loss incured, anything above actual loss is deemed as a penalty charge and as case law determines it is irrecoverable. it was not set as a legal limit and it is up to the company making the charge to prove actual loss of said amount. And that includes any catalogue company.

:)

Edited by SURFBOY
mistake

hello all:-)

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Hi folks

 

Update on my daughters requested SAR to GE Money/Santander

 

Sent 1st SAR request to GE Money on the 2nd July they received 6th july 09. - No Response

 

Sent 2nd request to GE Money and Santander on the 19th AUgust 09 they received 24 August 09 - No Response.

 

Sent 3rd Letter - Letter before Action to Santander 7th September 09 received 9th September 09 giving them another 7 Days - still no response.

 

Could somebody please helpmewith guidance on where I actually start complaints to is ICo, FOS or whoever I think GE Money/Santander are starting to play games nowandit is ******* me off asthey owe my Daughter a lot of money for charges on these accounts before she paid them off. They bullied, harassed and pestered her when she was going through a really bad timenow they need to pay back.

ANy guidance would be greatly appreciated.

AFW

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Hi Folks

 

A wee update since receiving SAR back.

 

Applied to 4 (Fashion WOrld, Brilliant Gift Shop, SImply B, Shoe Tailor) for charges only 1 has replied refusing the rest have ignored my letters.

 

Can anybody advise me what to do now.

 

Do I re-wrtie to them all again or do I report them to somebody ICO, FOS etc...some help would be greatly appreciated.

 

As it stands:

Brilliant Gift SHop.....refused me charges

shoe tailor..............No response to charges

Simply B.................No Response to charges

Fashion WOrld.........No Response to charges

AFW

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Would this be the same way in Scotland, I was thinking more of the ICO or FOS to start with as my hubby is not a well man and my Daughter has gone through a really bad split with partner and left her to get on with it financially and i think the court route would take up more of my precious time yjay really needs to help them through this bad time.

Cheers

AFW

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24233513afw - This is a letter that i sent to complain, an identical letter was sent also to the various financial institutions at the bottom of the letter aswell. Fill in the sections in Red & amend to suit.

ICO Complaint.doc

Debt Free Since 1st September 2009:D

 

Target Savings For 2010 = £1000:)

 

Savings So Far = £700:lol:

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You need to follow the time line.

 

Sar...

Prelim letter..... 14 days, then the lba letter.

 

If no response or unacceptable response, its time to file at court.

 

The chances are you will be ignored. They will hope you will go away. But keep at them ;)

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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  • 4 weeks later...

Hi Folks

 

Absolutly great news today my Daughter has just received letters from J D Williams's Solicitor awarding her charges back on all 4 accounts, this will not clear the balances but will take a huge lump off them. WHich in turn will help her pay them off quicker.

 

In their first reply they tried to tell us that FOS wouldn't get involved because they were not a credit card and that some sharges were after 2007 (What a load of crap) so we just kept at them. SO DON'T GIVE UP THATS WHAT THEY ALL WANT US TO DO.

 

After many letters to J D Williams which they failed to acknowledge. Eventually on the 24/9/09 we wrote to Linda Bond, Service Resolution Manager, Home Shopping Direct, Griffin House, 40 Lever Street, Manchester M60 6ES.

 

THankyou everyone for all your help that you have given us before wefound this site we would have thrown the towel in ages ago and let them off with all these charges.

 

Good luck to everyone who is fighting for their rights.

 

Cheers

AFW

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That is fantastic!! Well done :D

 

Have they given you a date for the refund. I had to give them a gentle nudge to remind them. Only give them 7 days. ;)

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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Hi Folks

 

Many thanksits a great relief for my Daughter

Just writting letter of acceptance now and giving them 7 days to comply they are going to deduct from her balances so she wont have as much to pay so I do suppose they can takea few weeks it wont affect heras she will deduct it fro her balance and as no interest is being charged now it doesnt make any difference. But we sahall give them 7 days and see what happens. I am sure they will have a few delay tactics uptheir sleeve, but bet they are gutted at paying these back. They make enough money from peoplewho shop from their books the prices are extortionate and their interest.

Good Luckkeepusallpostedshe has few other that we are fighting for charges just waiting onCap1 now.

Cheeers

AFW

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  • 3 weeks later...

Hi Folks

Eventually today my Daughter received her SAR from GE Money (now Santander) they have provided her with 6 years of statements but a hell of a lot of statements missing(not sure what to about that) also they have stated in their letter they can't provide herwith the missing statements.

Also they state that 1 of the accounts was paid off and closed before 2003 but this isn't true they were all paidoff July 2007.

I have already reported them to ICO for non-compliance but will need to try and estimate charges and PPI for the missing months - is she allowed to do this. After all they can'tsupply the statements so what proof do they have.

 

Any pointers would be greatly appreciated.

AFW

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Hi folks

 

Info in the above post #17 has got us bamboozled, I have tried to cut is down a bit in this post please can someone help us......

 

Can anybody help with what road do we go down now. GE have sent my Daughter her SAR h(eventually) however they state that they do not have any info for 1 of the accounts ( saying closed before 2003 we cant remeber but dont think it was aslong as this).

 

They have sent statements for the other 3 accounts however there is a lot of statements missing.

 

We have already reported non compliance for the SAR to the ICO (just last week the day before twe received the SAR) as we applied for the SAR in July 2009

 

1. Do we contact ICO and tell them they have sent SAR but not complete ?

2. Do we estimate charges on the satements they haven't provided ?

3. GE Money also state they can not provide us with Default Notices?

 

Any help would be greatly appreciated.

Cheers

AFW

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  • 4 weeks later...

Hi

Received statements. Calculated Charges, do we send request for charges to Sarah Wainwright or to different person for GE Money.

Also CL Finance had been assigned this debt so do we claim them or GE Money/SAntander.

Cheers

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