Can DCA pursue for accounts in dispute due to FSA bank charges waiver

[Handsomeboy]

I'm in dispute with my former bank over unfair overdraft charges but despite my complaint being on hold under the FSA waiver I am being chased vigorously by a DCA called Robinson Way who are very persistant. I've told RW that the account is in dispute and supplied details of my complaint reference and referred them back to the bank but they are relentless. Can someone suggest an effective response or at least let me know what my position is. Thanks.

[sam614]

have you told them in writting?

 

SAM:pLOWELL DETESTER

[KER]

When I kept getting threats from the HSBC debt monkeys, I wrote to the HSBC office dealing with bank charges with a copy of the letters and told them to sort it.

 

I haven't heard from them since ... so that might be a way to go?

[Handsomeboy]

I've told RW in writing on a couple of occcasions and have written again today!

 

I will write to the bank charges section if no luck with this. However, does an unfair charges claim amount to a dispute for these purposes?

 

Also, would you suggest that I make a CCA agreement application?

 

Thanks again

[2Grumpy]

I've told RW in writing on a couple of occcasions and have written again today!

 

I will write to the bank charges section if no luck with this. However, does an unfair charges claim amount to a dispute for these purposes?

I think that an ongoing court case is as valid a dispute as there can be.

 

Just because it is on hold doesn't mean that it's not ongoing.

Also, would you suggest that I make a CCA agreement application?

 

Thanks again

Pointless for an overdraft

 

Ask RW if they would like you to include them in the claim or would they prefer to f*** off. Of course, you can't include them in the case but they don't know that.

 

Ask for a copy of their complaints procedure, make a complaint (them not stopping collection activities when the account has a valid reason for dispute)

 

Grumpy

[the_shadow]

I've told RW in writing on a couple of occcasions and have written again today!

 

I will write to the bank charges section if no luck with this. However, does an unfair charges claim amount to a dispute for these purposes?

 

Also, would you suggest that I make a CCA agreement application?

 

Thanks again

 

Bank accounts are not normally covered by CCA, however I believe overdrafts are. You could request it so it'll slow them down.

 

Also you could complain to the OFT about a DCA chasing a disputed debt, copy in RW so they know about the complaint.

 

S.

[bazaar]

You could always send them a harrassment letter (In templates section )and an invoice for wasting your time.

[sam614]

click blue DCA

 

template 12

 

and 8 for cca

 

SAM:pLOWELL DETESTER

[Handsomeboy]

ok Many thanks all.