Jump to content


  • Tweets

  • Posts

    • We need to see the actual document from the IAS where it is written - "The Operator's evidence shows no payment for the Appellant's vehicle, or anything similar. It does show two payments for the same registration in quick succession. I would take a reasonable guess, based on the circumstances described, that the person paying has paid for the registration of the person they assisted again." You can't just type it up yourself. At the hearing in July or August or whenever the judge will have two Witness Statements. One from Bank's director says you never made a second appeal. You say you did make a second appeal and the IAS concluded that payment was made. The judge will immediately twig that either you or the director is lying.  But who? Fail to show the documentation form the IAS and instead just produce something you've typed yourself will make it look like you just made up the appeal and you are lying and you will lose the case. Please let us see what the IAS adjudicator sent.
    • I used to have a retail outlet in London selling my husband's photography.  We also had a co-op with staff so they weren't directly employed by me, but I paid for the other overheads etc.  When my husband died, I carried on as usual for a while but then I became ill and moved quite far away so logistically was becoming very difficult.  I came to an arrangement (verbal) with one of the guys I trusted, that I would send him the images to print and sell as normal, and I wouldn't take any money, as a short term solution until I got back on my feet and worked out the best way to do things. He would pay all the  rent, insurance etc... Over a year later, not able to give things away for free anymore,  I drew up a contract as a wholesale agreement, so I would get everything printed and sent to him and I would invoice his for what he ordered. I noticed form the beginning that he wasn't ordering enough or frequently enough to be making any money, and was suspicious he was doing his own orders on the sly and ordering just enough from me to keep my happy.  I checked with my printer, which I've been with for 20 years, and he sad he wasn't getting orders for my images from anyone else. I emailed a few other printers to ask them to keep a look out for some images but I soon realised this would be impossible to police.  The only option really would be to buy a print from him and check the stamp on the back of it.  I finally managed to get hold of on the prints on sale, and sure enough, he did not order it through me.   In the contract he signed in 2022 it explicitly states that he must destroy all files I had previously sent him etc etc so e is in breach of that.  When I drew up the contract, I was careful to make sure it was legally binding, but before I let rip at him, I need to know where I stand.  The contract is here: PARTIES This WHOLESALE AGREEMENT (“Agreement”) is made effective as of 30th June, 2022, by and between ############################## The Supplier and the Client, collectively referred to as the "Parties," hereby agree to the following terms: TERMS AND CONDITIONS SALES OF GOODS The Supplier agrees to provide the following goods to the Client (“Goods”): Description of Goods ################################# Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b BOTH PARTIES AGREE: The Client purchases the Goods through the Supplier directly, and agrees to delete/destroy any previously held digital images (Goods) owned by the Supplier, and agrees not to use any such files for monetary gain, outside of this agreement, either directly or through a third party from immediate effect of this agreement. The Client purchases the other materials necessary for resale of the Goods independently of this agreement. The Client shall have exclusive rights for resale of Goods at ###########, and also with permission, as a retailer of the Goods elsewhere, provided that there is no conflict of interest between the Supplier and the Client. The Client is free to decide their own retail prices, for the Goods. The Supplier shall use #####  to provide the printed Goods on Fujifilm Crystal Archive paper, with Lustre finish, and will not use any other Printer unless #### cease to trade, without prior approval from the Client. The Supplier shall not impose restrictions on size or frequency of orders made by the Client. The prices provided by the Supplier shall not increase for a minimum of 3 years, unless the prices of the raw materials rise, in which case the client will be informed immediately. Any discounts/promotional prices of raw materials shall be passed on to the Client by the Supplier, and the invoice will show adjustments for this, as well as credit for return postage of any damaged goods. This agreement can be terminated by the Client without notice; the Supplier must give notice of no less than 90 days, unless the terms of the agreement are breached, in which case, the agreement can be terminated with immediate effect. PAYMENT Orders must be paid for upon receipt of invoice, via Bank transfer: ######### Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b DELIVERY AND INSPECTIONS All orders received by 12.00am (midnight) shall be processed by the Supplier the following working day and delivery of order shall arrive in accordance with the Royal Mail schedule, or DPD, should express delivery be requested. The Client shall be liable for the delivery charge which shall be added to the invoice. The Goods will be delivered to the address specified by the Client. The Client shall be provided with order tracking, and should any problems arise with the ordering system or the couriers (Royal Mail, DPD), the Client shall be informed without delay of any such issues. The Client will inspect the Goods and report any defects or damage to the Goods in transit as soon as possible upon receipt of Goods, and will retain damaged Goods for return to Supplier for refund/replacement. GENERAL PROVISIONS CONFIDENTIALITY The prices of the Goods and other information contained in this Agreement is confidential and will not be disclosed by either party unless with prior written consent of the other party. INDEMNIFICATION The Client indemnifies the Supplier from any claims, liabilities, and expenses made by any third party vendors or customers of the Client. GOVERNING LAW This Agreement will be governed by and construed in accordance with UK Law. ACCEPTANCE Both parties understand and accept the wholesale arrangement stipulated under this Agreement. Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b IN WITNESS WHEREOF, each of the Parties has executed this Wholesale Agreement as of the day and year set forth above.   Signed by us both electronically.   I haven't broached any of this yet, and I am looking for some advice about what action to take.  The main issue I've got is that he has still go those images.  If I terminate the contract, I will need to know that he no longer has those images and I can't think of a bulletproof way to do this. I'm thinking I might tell him I will continue with the contract but ask for a  sum in damages and say that if I find out he's still doing it down the line I will terminate the contract and sue him for damages. The damages side of things I'm not sure how it would work as he is self employed, and I'm positive he doesn't declare all of his earnings to HMRC, in order to find out how much I have lost, would the court demand to go through his tax self assessments?  I'm not sure how to proceed with this, I don't want to lose that place as an outlet as it is in a prime spot in London, which is why I let him have those images in the first place as I would have had to pull out altogether at that point.  I am regretting it somewhat now though.  Please help.
    • I cannot locate anything in my paper work that states 2 payments were made? Perhaps you could point this out? In reply from IAS it states "The ticketing data has been attached" nothing was sent to me. I made a response to the IAS all this was done online
    • Thanks again for your responses. The concern I have here, is that freeholder of the land (a company, who presumably would have been the ones to have initially instructed PPM to manage the parking here), will have proof of exactly how long the vehicle was on site for, as the driver was meeting operatives from that company on a separate matter. On this basis, if the matter was to get to court, I feel all the other technicalities about signage, size of signage/font, lack of start/finish times, will not be enough to have any case dropped? This PCN was brought up to the freeholder but they have advised that PPM will not waive this charge. 
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Capitalization- help desperately needed


bankbandit
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5396 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I hope someone can help. I have had a 6 month statement on Welcome loan, the capitalization means I am paying £20 off despite paying £116 a month. I'm totally outraged, when I phoned to query this I got told it's like a credit card (interest) and I'm paying it on the balance. I thought I'd taken a loan out???? with all interest already included in my payments.

While I'm aware of claiming back for letters, calls etc as per bank charges what can be done about this? Already planning to go to FOS, will I need all the statements, charges etc?

Please help, totally lost on the interest element if that's what it is. Surely it's a penalty?

Link to post
Share on other sites

There is a lot of help you can get here so you have come to the right place, you need to send of an SAR thats a subject access request first you will need to send this recorded delivery and with a £10 cheque or postal order there is a letter in the templates section for this and this will get you all the information they hold on you including your agreement and payment history, they have a limited time to respond to this think it is 14 days plus 2 days to allow for delivery once you have all your information there are a load of very helpfulland knowledgeable people here who will help you, try and read as many of the other threads as you can as well as this will not only give you valuable information but also a surprising amount of confidence to deal with these people.

Hope this helps

Regards jdene

Link to post
Share on other sites

Many thanks jdene, I have been looking round but all I can find is regarding the charges. I need to get these capitalization charges stopped and given back-they far outweigh a few £10 calls here and there. I spoke to some oaf at the office who said interest payments "cant" be stopped, I advised any institution can stop its own interest charges, it then became "welcome won't" - big difference. She then admitted that Welcome are only after the profit and to make money like any other company, shame they revert to fraud and mis-selling. Awaiting call from branch manager. Breath not held.

Link to post
Share on other sites

sar is 40 calendar days FYI.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Almost all of your payment is paying the interest at the beginning of a loan!! It only really starts to pay the capital further into the loan term!

 

How much is the loan for?

What is the interest rate?

When did you take the loan out?

 

BobbyH

Link to post
Share on other sites

Hi Bobby,

 

don't have all the information to hand but here goes:

took out £2000 approx 4 yrs ago (over 36 months- all interest front loaded), was paying £116 as per agreement, at present I'm not sure how many (or how much paid in) payments I've made as I was with CCCS for a bit, I fell into arrears and missed a few payments but have recently started paying £116 again as per original agreement and they have said have £750 arrears and £2500 balance, hence "capitalization" of £90 pcm on balance.

Am so angry may just put in FOS complaint and let them deal with getting all the paperwork, I don't know how much to claim back either if capitalization is tied up with interest. Too murky.

Link to post
Share on other sites

Do you have a copy of the credit agreement with the figures that you can post up (minus personal details)?

 

A £2000 loan over 36 months @ £116 per month makes interest at approximately 73% APR!

 

I am not entirely sure what you mean by "all interest front loaded". Are you saying the interest rate was fixed for 36 months?

 

 

BobbyH

Link to post
Share on other sites

Sorry by front loaded I mean that my payment of £116 paid part of the capital (of £2000) and the interest ie after 36 payments balance is nil. Feels like interest is added onto interest, it will take 150 months at these rates.

If i can find a copy wills can one in. Thanks.

Link to post
Share on other sites

So basically like any fixed rate loan!

Like I said before at the beginning of the loan the £116 paid for mostly the interest and a small portion of the capital. Further down the 36 months line it pays less interest and more capital and when it reaches the end of the 36 months the balance is nil.

 

By looking at a statement it shows you the balance of the account, what it doesn't show is any rebate on the interest that would be applied should you wish pay off the loan in full!

 

In order to calculate the rebate, you would need to know exactly how much you have paid against the account, isn't this shown on the statement?

Link to post
Share on other sites

It's a six month statement. Have spoken with some sort of complaint team who are "investigsting", quite helpful I think, basically said Welcome personal loans were NEVER sold on compound interest, 4% always added to balance , like a credit card, point is I only ever had £2000, not £4200 (ie 116 x36 ). Tried to sell it like "well the balance is reducing so you pay less interest" - I'M STILL PAYING £20 CAPITAL A MONTH ON £2500!!!! - yeah might go down sometime within next decade. Not hopeful for results, wonder who's side they'll rule on.

Originally took loan out 2 yrs ago, they send copy agreement and full statements with all debits/credits listed.

Edited by bankbandit
incomplete
Link to post
Share on other sites

I am a little confused now.

Please confirm the following:

 

1-You took out a £2000 loan

2-Over 36 months

3-£116 per month to pay (x36)

4-Total to pay on loan £4,176

 

Had you paid the monthly amount of £116 for 36 months, you would have cleared the loan. You would have paid £4,176 back to WF. This means you have paid £2,176 in interest and £2,000 capital.

 

Example of loan:

Month1 - £115 interest - £1 capital

Month2 - £112 interest - £4 capital

Month34 - £4 Interest - £112 capital

Month36 - £1 Interest - £115 capital

 

Total Interest £2,176 - Total Capital £2,000

 

Interest is calculated at the rate of interest on the daily balance outstanding of the total amount of credit.

 

At some point during the loan term you stopped paying the loan, this mean that interest is added to you loan monthly (calculated daily) plus all the other stuff they add on like arrears charges, telephone call charges etc etc. without having any amount paid against the account (i.e. your monthly instalment). So the balance of the account will increase.

 

These interest payments are not a penalty (although 73% APR is very high!) and can't be claimed back as far as I am aware.

 

I hope this makes things a little clearer!

 

BobbyH

Link to post
Share on other sites

Hi

 

I would still submit a Subject Access Request to them and find out what they have got on you. I have had success with mine with the following letter ( obviously you would need to add your own details ).........

 

 

 

 

DATA PROTECTION ACT 1998

SUBJECT ACCESS REQUEST

Dear Sirs,

Re Loan Agreement Number : xxxxxxxxxxx

I understand that you currently hold details of my personal and financial information within your internal record systems with regard to my Loan Accounts.

Please supply me with a complete list of transactions and charges relating to the history of my loans with your organisation. Alternatively a complete set of statements for the loan accounts is acceptable. I would be grateful if you would provide the following for all loan accounts I have held with your organisation (including but not limited to):

· Full copies of all contracts which you believe exist or have existed between myself and your organisation, including true copies of any documents you hold in support of the same.

· A complete list of all transactions or statements relating to all my Loan Accounts with your organization.

· Copies of all documents which include any of my personal information including copies of any contacts or invoices, emails or computer records containing my personal information, or any records which pertain to me.

· Full copies or transcripts of any correspondence in postal, email or any other format which you have entered into with any individual, organisation or third party which contains my personal or financial information, or which pertains to me.

· Where any previous information or records held have been deleted or disposed of, the methods used to do so, including dates, certificates or references confirming details of destruction. Where you are unable to provide such certificates, please provide a declaration, signed by an authorized officer of your company, confirming the dates and methods of destruction of this data.

· Full hard copy print outs of my personal or financial information, held in a digital, magnetic or any other format which is held in any archives, backups or other storage devices / locations.

I enclose a cheque in the sum of £10.00 to cover your fee and request that this is acknowledged by way of a receipted invoice. You have 40 days in which to comply under section 7(10) of the Data Protection Act 1998.

IF YOU ARE UNABLE TO DEAL WITH THIS REQUEST, YOU SHOULD IMMEDIATELY FORWARD IT TO THE PERSON WITHIN YOUR ORGANISATION RESPONSIBLE FOR DATA PROTECTION.

I look forward to hearing from you in the first instance of receipt.

Yours Sincerely

Mr X Xxxxxxxx

:D

 

 

 

 

Forsure

 

** One woman crusade against the rip off lenders ! **

Link to post
Share on other sites

Thank you all for the info. This was sold to me, and my understanding of it was, as a fixed term loan ie only over 36 months. I'm by no means a financial whizz but likewise not a dunce. No way would I have signed for a £2000 starting balance on a credit card type deal where they are adding 4% a month. At one point they were going to offer me a £95 pcm payment as I was struggling - which is roughly what minimum payment is! so all I'd be doing is paying interest - And I've never had a statement showing this capitalization till now.

Not too sure how FOS would help but I'm putting a complaint in,will cost them £500 at least. Or I hang in until they go under. Can I at least dispute the debt and get interest stopped?

Link to post
Share on other sites

Thank you all for the info. This was sold to me, and my understanding of it was, as a fixed term loan ie only over 36 months. I'm by no means a financial whizz but likewise not a dunce. No way would I have signed for a £2000 starting balance on a credit card type deal where they are adding 4% a month. At one point they were going to offer me a £95 pcm payment as I was struggling - which is roughly what minimum payment is! so all I'd be doing is paying interest - And I've never had a statement showing this capitalization till now.

Not too sure how FOS would help but I'm putting a complaint in,will cost them £500 at least. Or I hang in until they go under. Can I at least dispute the debt and get interest stopped?

 

What I would do is to submit the Subject Access Request first, check out what they have on you, and see if it tallies with what you have....then you will receive loads of help on this forum with your next step :)

Forsure

 

** One woman crusade against the rip off lenders ! **

Link to post
Share on other sites

  • 2 weeks later...

Have just received correspondence form customer services. Not sent in a SAR request as yet but the letter received does say that they do not have a copy of the original agreement/signed contract. Will send in the SAR and get copy of all documentation but does this mean it is unenforceable or is there any other ramifications? I am going to apply to FOS but I don't know what I'm asking them to do, in the meantime I'll keep up payments as I don't want the hassle of getting chased etc but may look to claim money back, I want to pay the money back as I don't fell it right to not pay anything or have it cancelled as I took the loan in the first place, likewise I don't want to be ripped off by some cowboy sub prime predators.

Link to post
Share on other sites

  • 1 month later...

I have sent in the SAR letter and £10 and also the £1 for a true copy under CCA. This was signed for on 18/09, totally illegible handily, but have received an acknowledgement of my request costing £11? Maybe have just added two together for ease but feel they may be treating it as one request, therefore is my account in dispute once the 14 days are up regarding the CCA request? Will happily stop the debit and advise them it's in dispute.

Link to post
Share on other sites

Have just seen your post #15. If they fail to comply with the CCA (12+2 days) then they can't enforce legally. Be careful, they can rectify the breach should a CCA turn up.... so were you to decide to withhold payment they could default you if you were in arrears. Although, take a look at the CCA regs, especially Section 6 - interesting reading. http://www.consumeractiongroup.co.uk/forum/general-debt-issues/162851-consumer-credit-agreements-guide.html

 

Don't worry about the 10+1=11 - it's not often their numbers add up but it doesn't change the fact you've sent CCA and SAR and require legal responses to both....

Link to post
Share on other sites

As of today have cancelLed the DD (GIVEN 12+2) but have not sent dispute letter. Will await and see if any chasing action occurs, is it best to send the dispute letter to cover that base? They have confirmed receipt, albeit in a roundabout and haphazardly vague way.

Link to post
Share on other sites

Yes, you need to write to tell them that as they have not provided the agreement as per your CCA request, then your account is now in dispute, and you are ceasing all payments until such time as they comply with your request.

 

In the meantime, they are not entitled to enforce the debt, nor are they entitled to add interest or other charges, until the dispute is resolved. They will probably write with a Final Notice, and tell you that as far as they are concerned there is now no vallid reason for disputing the debt. But that is bollix, because clearly they are still in default.

 

After all, as has been mentioned before, 73% IS awfully high, and without the agreement, you don't even know if the interest is correct, never mind anything else.

Link to post
Share on other sites

I'm sending the dispute letter but am unsure which one to pick from the list, they have only not complied with the CCA, still within time for SAR. Do I need to keep in the parts about them stopping data controlling under section 10? Or do I need to wait until SAR time elapses? All the help is greatfully appreciated.

Link to post
Share on other sites

I would just send them a simple letter along the lines of, they have yet to comply with your CCA request, and therefore you are of a mind to stop all payments until they do comply. And since the account is in dispute, and you consider it will remain so until they comply with your CCA request, they are not entitled to charge interest, or impose any further charges.

 

Failure to adhere will mean that you will escalate the complaint to the fOS.

 

Have you a copy of their complaints procedure? No? Demand one. They MUST supply.

Link to post
Share on other sites

I have sent the dispute account letter to compliance but had a call from local office (one of ones still open!) to say my DD had been stopped. They were told of the situation and told to correspond in writing, no further info ventured. The best part was when the advisor said he wasn't concerned about the money but about the damage to my credit rating! They can't put it on my credit rating if it's in dispute surely??

The most joyous part of the call was the resignation and dejection in the guy's voice as he'd previously delighted in the "you owe us" arrogant overtones. It's the jobs section tomorrow, may drop a local paper off for him.

The only thing I committed to do was give him a call back with the name of the person in Nottingham dealing.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...