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    • Hi all, hope you can help. I've received a £4k repair estimate from the main dealer after my 2016 F30 330e developed the dreaded drivetrain error. The qoute is for a replacement cell module and associated labour and various bits and bobs to get it done. I initially had them investigate the issue when it first popped up a year ago. They replaced the auxillary battery which 'fixed' the issue for a few months before returning. Last Novemner the issue escalated to 'Battery not charging' which would clear after powering off the car , and disappear. Took it into the dealer and they diagnoised a faulty high voltage battery under the boot but could not do any work as they needed to schedule more cars for this 'specialist high voltage work'. So they said I could continue to drive the car until they got in touch when the car could be booked in for repairs. Roll on to April, the issue became severe (battery not charging error not going away, car in limp mode one morning) and car completly died at a traffic light same day (dashboard flashing all over the place), couldnt engage in 'Drive' and had to be recovered by AA to the dealer. Turns out car was now only running on the 12v battery in the boot and that had run flat as the hybrid function had stopped working altogether. My question is whether this is a reasonable estimate. Could this be done cheaper elsewhere? The dealer has servived this car from new hence took it them in the hope they'd not point fingers at any other party. Should I be paying for this at all since I raised the issue with them before it escalted and resulted in a now expensive fault? I also suspect the KLE may have gone too based on other posts, but the dealer hasnt qouted for that yet. I worry they'll' 'discover' that after I've already shelled out for a new cell module and end up lumbered with another bill to replace the KLE. Feels like I know about what they need to do than they do. The Service Advisor has been completely useless. Any advice would be greatly appreciated.
    • The Petrol Station is Shell Garage Wickham (Hampshire ) Another person obviously had the same issue as they had called the garage previously-
    • Thanks Dave, that all sounds clear to me. In terms of avoiding PCNs, I'm not sure if I can. I need to be able to park in that spot, especially as I've got kids to lug forth and back for the school run. Likewise it's not always possible to use the MA's permit system either, as I've not always got them to hand. So, if I'm actively avoiding PCNs, then it could mean I've given in to their idiotic rules. But, I do get what you're saying, as I imagine the risks go up if they claim there are multiple PCNs to be paid at court. Not sure what to do with this one.
    • Is it possible you could qualify for a DRO (Debt Relief Order) and ditch the IVA ? https://debtcamel.co.uk/end-iva-change-to-dro/  
    • My IVA which I began in 2021 has for around a year now been passed to credit expert - I find this company and it's staff obnoxious and insensitive money grabbing monsters.  What is my legal right can I have my IVA moved to another ip what happens if Hanover sell my file?  I am ina real bad situation where my kids are unwell and this crest expert supervisor is saying I should try more than what I agreed despite my situation being very bad and kids unwell.   I feel like they are bullying me and I duh I where to turn.  I keep getting emails saying we at credit expert are in charge of your iva now but still I got messages about my review annual from Hanover which I sent documents and now I got a response from credit expert saying they think I agreed to pay more - how ludicrous is that how can I keep these bullies at bay.   Who can I complain too without messing up my IVA.  I'm going to post below what they sent me please someone help me as they are making me suicidal now. These evil people g coincidently all Indians with weak English which is another issue as communication feels like a battle each time.    Good afternoon,   We hope you are keeping well.   In accordance with the terms of your voluntary arrangement you a required to comply with the following modification:   The debtor must seek to either obtain full time employment or improve self employed income to equivalent thereof as soon as possible and a full review of the debtor’s income and expenditure must be undertaken by the supervisor. The contributions shall increase after taking into account any increased costs in respect of travel and should commence in the month following the review. If any instances of co-habitation with the debtor by any person aged 18 or over occur during the term of this arrangement and where there is reasonable expectation that board and lodging should be paid, the contribution will be added into this arrangement in full. The debtor agrees to provide an income and expenditure review in the month following any loss of child related income. Any surplus identified is to be made available immediately for the benefit of unsecured creditors in the arrangement.    In order to ensure that the terms of the voluntary arrangement are adhered to, I require you to provide evidence that you complies with the above modification along with any supporting evidence.   Alternatively, if you believe you are no longer able to comply with the modification please do inform us.   I eagerly await your response to the points raised within 14 days of the date of this email.   If you have any further queries, please contact Customer Service on ‪0800 0431 431‬ or by email at [email protected].   Thank you for your comprehension.   Plese guys advice me what I can reply as I don't have any more money for these thieves and their annual review is an annual monster nightmare how can I tell them I'm not willing to be bullied and can't paid more    تھا ks   
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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ACS:Law copyright file sharing claims, Gallant Macmillan - and probably some others along the way...


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There's a very good article in the Telegraph here.LINK

 

Lord Mandelsnakeskin has been toadying up to the movie and music industry moguls and has apparently been 'succesfully lobbied' (probably a non job after the next election :|) to bring in new legislation to stop internet piracy.

 

Which kind of gives the game away that there isn't such legislation at the moment.:rolleyes::rolleyes:

You have the right to food money.

If you don't mind a little investigation, humiliation, and if you cross your fingers rehabilitation..............

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Commissar Mandelson is aiming to criminalize what is in effect a civil action in order to swell the government's coffers at £50,000 a throw. :rolleyes:

 

Surely music/film piracy cannot be singled out? What about other copyright infringements?

 

Obviously they don't pay enough to be 'succesfully lobbied', maybe we can expect any legislation forced through by our morally bereft leaders to be drafted thus:

 

The internet Piracy Laws 2010.

 

(The internet Piracy Laws 2010 have been brought to you by Sony)

 

 

Sec 5

 

(1) It shall be an offence to download or upload in whole or in part, any restricted goods as defined within this Act.

(a) For the purposes of this Act restricted goods are the following: Any film from the studios of Time Warner, HBO, Pixar, Disney or any subsidiary company, any music on the Sony, EMI or Virgin labels, and Harry Potter books both digital or audio copies, recordings originating from programmes broadcast by the BBC, channel 4, Sky and the National Geographic channels, Microsoft Xbox, EA Sports, Activision and playstation 3 games.......:|

You have the right to food money.

If you don't mind a little investigation, humiliation, and if you cross your fingers rehabilitation..............

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Note the comments re "repeated offenders" with a warning desist letter and graduated punishment - slowing down connect being the first! Clearly even if ACS had a case then then they'd still ahve an uphill battle to get any compensation! I think one simple denial and desist harassing me letter sent recorded delviery should more than suffice...

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Is there an ethics/corrruption department that Mandy can be reported too? its a bit suscpicious.......

 

I wonder how they are going to square disconnecting children from the internet with their policys that everyone should have the internet and it is basically a utility now.

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Is there an ethics/corrruption department that Mandy can be reported too? its a bit suscpicious.......

 

I wonder how they are going to square disconnecting children from the internet with their policys that everyone should have the internet and it is basically a utility now.

 

:confused:

 

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:confused:

 

The goverment has all these plans to put broadband into every home in Britain, they have said they pretty much consider it a utility like gas, water, electric, phone.

 

If they are going to disconnect internet connections under mandys proposals (which I thought had already been thrown out) then its a fact they will be disconnecting children and depriving them of valuable study tools.

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I better get rid of my VHS recorder & Sky+ recorder then. :(

 

After all, I wouldn't want to infringe copyright would I? :rolleyes:

 

one only wonders what they expected us to record without infringing copyright when the VCR came out....

 

Actually I can answer that for you because I recently learned that a camcorder with a DV in facility is classified under EU regs as a Video recorder not a camcorder and as such attracts a cost surcharge of approx 15% which is paid supposedly to the copyright organisations to offset any perceived losses. Just as the copyright organisations also received a micro payment for every blank audio cassette, blank vhs tape and blank cd and DVD sold.

You have the right to food money.

If you don't mind a little investigation, humiliation, and if you cross your fingers rehabilitation..............

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Hello All,

 

I have sent my letter refushing the offer under section 36.

 

Is anyone else doing the same?

 

 

Hi, I sent my letter refusing to accept the part 36 offer also.

I posted this a couple of days ago and will keep you updated

on anything I recieve back.

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Just as the copyright organisations also received a micro payment for every blank audio cassette, blank vhs tape and blank cd and DVD sold.
If that's the case how can downloading mp3's be a copyright infringement as long as they are stored on the above? ;)
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If that's the case how can downloading mp3's be a copyright infringement as long as they are stored on the above? ;)

 

One of the problems facing the music industry is that they are no longer being stored on these media but on ipods and other players with hard drives or flash memory hence no steady consumption of the consumables on which to make a few pence.

You have the right to food money.

If you don't mind a little investigation, humiliation, and if you cross your fingers rehabilitation..............

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One of the problems facing the music industry is that they are no longer being stored on these media but on ipods and other players with hard drives or flash memory hence no steady consumption of the consumables on which to make a few pence.

 

Me theory is that its not the "piracy" that the RIAA and its UK equivelent see as the problem or a threat, its the technology behind it.

 

They oppose the technology because in that technology they see their End. They have been robbing artists blind since the 1950's and they are expecting to continue with a business model that was the height of sophistication in 1950 in the 21st century digital age.

 

Its a fact the real money in music is in live gigging and concerts. Why on earth would a tech savvy band want to sign up to an incredibly restrictive contract with Sony or somebody, where every single little item will be logged and charged, and where the Company takes the vast lions share of the profit?

 

Why do that when the alternative is, clubbing together with wages from their day jobs, and paying £3-£500 for a perfectly reasonable and professional recording session in a local studio, then using digital means, both free and charging to distribute their music, and make a name, they are already forging with their live music.

 

The industry is screwed,and is grasping at straws, and speeding its own demise by alienating its consumers and criminalising them.

 

As an example of Industry largesee, I saw an interview with Meatloaf last year. He has had some BIG albums, he has been around for 30 plus years, has released lots of albums, does huge live concerts and is known worldwide.

 

January 2008 was the first time he ever actually made any money from his music he had been screwed to the wall by his restrictive and legalised robbery contracts for 30 years. :eek:

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Hi everyone.

 

My husband received a letter from ACS Law a couple of months ago saying he had illegally down-loaded a XXX title in May of last year. I know he didn't do it (it's not that I'm very trusting we were out of the country on holiday at the time when they alleged it happened!). I sent a reply letter to ACS based on the template I found here and we didn't hear anything back from them until the other day when we got the standard second letter about "generic responses"

I've drafted another letter to them now pointing out that it doesn't matter if the letter we sent them was a template it doesn't change any of the facts and I've included the emails for our hotel and flight bookings for the date they say the movie was downloaded.

I'm so annoyed about the whole thing to be honest, it feels like utter harassment. I've decided if they write back again rejecting what we've said I'll just send them a letter telling them to take it to court. I'm seriously considering taking legal advice on counter claiming for harassment.

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There are far too many posts that I've seen similar to Niniel's above - it is clear that their "method" of identifying alleged downloaders is deeply, deeply flawed. Cases like that, where a person can prove their innocence, should be another line of defence or those that can't. If they can get one IP address wrong, they can get them all wrong.

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Hi everyone.

 

My husband received a letter from ACS Law a couple of months ago saying he had illegally down-loaded a XXX title in May of last year. I know he didn't do it (it's not that I'm very trusting we were out of the country on holiday at the time when they alleged it happened!). I sent a reply letter to ACS based on the template I found here and we didn't hear anything back from them until the other day when we got the standard second letter about "generic responses"

I've drafted another letter to them now pointing out that it doesn't matter if the letter we sent them was a template it doesn't change any of the facts and I've included the emails for our hotel and flight bookings for the date they say the movie was downloaded.

I'm so annoyed about the whole thing to be honest, it feels like utter harassment. I've decided if they write back again rejecting what we've said I'll just send them a letter telling them to take it to court. I'm seriously considering taking legal advice on counter claiming for harassment.

 

Quite clearly its unlikely they will reply further and of course court action is rather unlikely, you certainly do seem to have a lot of proof that you were not using your PC at that time, was the PC turned off whilst you were on holiday, it would be interested to see if you could get further information from your ISP proving that your PC wasnt even online, I agree counter claiming for some damages would be a great way forward, surely if ACS knew that every time they falsey accused someone if could end up costing them money then surely they would think more carefully, as it currently stand they can accuse almost anyone, often causing them distrees, is there someone more knowledgeable who knows about counter caliming for harrassment ?

 

I find their response about generic responses absolutely amazing, they are equally valid wther they are a generic response or an individulaised one and as pointed out before all of their letters are just geeneric ones, lets hope this saga draws to an end soon.

 

Andy

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I find their response about generic responses absolutely amazing, they are equally valid wther they are a generic response or an individulaised one and as pointed out before all of their letters are just geeneric ones, lets hope this saga draws to an end soon.

Their next complaint will be that people have the audacity to use consumer groups for advice. :rolleyes:

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Just a quick update with regards to the letter i sent to my local MP.As stated earlier in this thread she forwarded it to Jack Straw at the ministry of justice,I have recieved a reply this morning stating that it was not a matter for the ministry of justice and had been forwarded to the department for business,innovation and skills and that they would contact me direct concerning this matter.Will let you know of any further development.

my MP has sent that to secretary of state for culture,Media and sports in JUNE have not heard anything so far

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