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    • where does anything say its a penalty charge please? sit on your hands , stop begging to everyone await if/when you ever get a letter of claim. thread title updated     
    • Hi all, new member, being advised by someone on another forum but looking for the opinion of others to help me decide what to do.  Bit of a long one but I am looking for some quite specific advice or signposting to somewhere that may hold the correct information. Long story short, I bought an Audi on finance years ago and traded my old car in under the diesel scrappage scheme, brilliant. This allowed me to reduce the value of my brand new car by £7,000 Fast forward a few years later and I fell into hardship. Unfortunately I could no longer afford the car and despite my best efforts at trying to negotiate some kind of support from VWFS (Audi financial Services), the car was subsequently marked stolen and I was pulled over at the side of the road using Tactical Pursuit and Contain. My car was then recovered back to the finance company. I struggled for a while, bought an older car to get myself by and eventually got my finances back on track. Then in September of last year I became aware of a CCJ against me filed by VWFS, for the shortfall of the agreement minus the value of the car which was sold at auction. This caused me to do some research into my agreement, legislation and also consult some legal advice. Using another forum and speaking to retired vehicle finance lawyers, it turned out I may have some grounds to apply to set aside the CCJ at a Court hearing, so I drafted some documents and a witness statement and I was successful in setting aside the CCJ, on the grounds that VWFS had no evidence that I had traded in my old car as a part exchange. Now this is where things get complicated. My whole defence on winning the case against VWFS and disregarding liability for the shortfall rested on the fact that, with my old car as a part exchange, I had paid in more than a third of the agreement and VWFS could not repossess my car without a court order or they would be in breach of Section 90 of the Consumer Credit Act 1974 and I would be entitled to all sums paid under the agreement. I took this all the way, noting that the CCA 1974 and the Consumer Credit Agreement Regulations 2010 state that a deposit is defined as any exchange of goods or by any other means a reduction in value of a purchase by means of a transfer. I recently had my day in Court but as a litigant in person, was cross examined by an all singing all dancing Barrister and of course he persuaded the Judge that I had no case, and that my car traded in under the scrappage incentive was not to be classed as a deposit, despite it literally being written in legislation, amongst other reasons why I found the HP agreement to not be properly executed. I am now appealing this decision as I strongly believe the Judge has misinterpreted the law, What I really need for this to be successful is someone who is knowledgeable in the field of Vehicle Finance to help me understand if I have a possibility of overturning this case, as I have no doubt at all that my car should be classed as a part exchange and a deposit and it is blatantly written in the legislation that the finance companies are bound by. I would massively appreciate if someone can help me decipher this legislation and its application in the sense of my HP agreement, I simply do not understand how I can trade in my car and it not be classed as a part exchange, or a deposit. Similarly, if someone is able to find the exact wording of the terms and conditions of how the Diesel Scrappage Scheme was managed in 2018 that would be an absolute life saver! Thanks so much in advance, this is not a straight forward nor a well documented case but I believe I am onto something and I believe there will be other people in my position who have lost their cars without knowing this clause and could well be entitled to reclaim all sums under the agreement
    • we know them well. you TOTALLY ignore them. NO DCA is a BAILIFF  
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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What Made You Smile Today?


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Being serenaded by taxi driver on the way home with what I think was jamaican style xmas songs. Singing along to a cd

 

He said as I was wearing a red top xmassy and he wished me merry xmas.

 

Lovely man :)

 

Cheared me right up as walking round shops with chest wheezing like screaming cat due to asthma and loo roll in my handbag that got some funny looks, was a trial.

 

Got a bargain turkey though, yehhhhhhh, be eating it for ages:lol:

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Not forgetting my two kids who couldnt sleep last night so they on own went up supermarket in early hours of morning to get the big shop as I did not think would manage it, love them, so was able to sleep till early afternoon as chest is knocking me for six and get up energy to get last min pressies.

 

Now just got to train him to cook the turkey now as he did hint all my food tastes burnt..........:madgrin:

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Logging on to CAG and finding a very touching PM. You know who you are and thank you for taking the time. I'm glad you liked it. x

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I wear them at times and have been told I look like Hestan Bloomingheck or what ever his name is.....he's good at belgian buns though I'd imagine......getting back to what i was about to say.....smiled today due to I coocked another fantastic meal for my two son's and myself today....got loads of lovely txts from great and good friends from up and down the country and just wanted to say to everyone in here " a bit late" .....hope you all had a lovely day and that santa brought you some lovely things

 

:rockon::rockon::rockon:

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Our border collie keeps looking up when she hears the sheep on Wallis and Gromit. :rofl:

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Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Hearing my 7 year old daughter bossing my 9 year old son about I told her to stop it, my son walked up to me, shrugged his shoulders and said 'this is my life', then walked off again :)

PLEASE DONATE ANYTHING THAT YOU CAN

 

 

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Go on, click me scales (if I have helped) :grin:

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Hearing my 7 year old daughter bossing my 9 year old son about I told her to stop it, my son walked up to me, shrugged his shoulders and said 'this is my life', then walked off again :)

 

:lol:

"Then they came for me--and there was no one left to speak for me". Martin Niemöller

 

"A vital ingredient of success is not knowing that what you're attempting can't be done. A person ignorant of the possibility of failure can be a half-brick in the path of the bicycle of history". - Terry Pratchett

 

If I've been helpful, please click my star. :oops:

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My son's mate whipping off his hoodie at midnight to reveal a 2012 t-shirt. :p

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Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Lots of little birds on the bird table this morning after I put seeds and nuts out.

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I really dont fuss over my bday and dont bother with pressies, only have a little fun with son that he is chained the the kettle at my whim for the day :)

 

Bought angry bird speaker dock for phone for daughter for xmas, when she opened it, she said mum it was you who liked this !!!!! But she said thanks and said she loved it. Anyhow she came upstairs with box, shape looked familiar, re wrapped with one of her old teddies in it and the angry birds speaker and said happy bday. After making sure she was happy not to have it and telling her she could nick it back at any time I accepted it, yipppeeeee, I have collected all the teddies, he he.

 

She then adds mum can I have your beat box, aaaRGGGGGGGGGHHHHHHHHHHH:|

Bye bye beat box:lol: Hello angry bird :)

 

She also added she would like a treat of a new teddie, haha, got to admire her cheak:-)

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My foot massager from supermarket, cheap but does the job. But soon came to realise have to be careful what time of day use it. I mean if i used it late at night in wood framed house, it might sound like something else as the floor vibrates quite a bit, hahahaHA, I blame the apollo comedian show I love thats on weekly for giving me more a dirty mind than used to have, haha.:oops:

 

:lol:

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The stuff my friends' dad says:

 

On Friday, my friend mentioned he was going for a run with me, which lead to some very odd comments.

 

Friend wrote that he managed to pull his calf. To which his dad replied "First of all leaping around on a sofa, now doing unspeakable things to a baby cow! Whatever next?"

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I hope that means you can relax and put it behind you now woody. :-)

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Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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brought a 37" lcd tv as faulty for £25 works fine no issue

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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