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    • Thanks for the replies and sorry, as it seems I haven't communicated my question clearly. I'm not after advice about how to deal with the situation I'm in. I'm on top of that and sent a SAR to Scottish Widows the day before I sent one to the FOS. My query was around the FOS interpretation of personal data and the extent of their obligations under GDPR, hence the original title They have said that "personal data is defined as any information relating to an [...] identifiable natural person (‘data subject’)" They then define an identifiable natural person as "one who can be identified, directly or indirectly, in particular by reference to an identifier such as [...] an identification number. My view is that I have a complaint reference number, which identifies a complaint raised by me about the administration of my pension so it therefore indirectly identifies me If I'm right, then I believe that all the data related to my complaint is personal data about me, including the screen shot that purportedly establishes that I received my statements. I was hoping there might be someone with better knowledge of GDPR that can clarify whether I'm right or wrong before I react to the FOS's failure to disclose  
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Two people are considered safe and myself and another at risk, my question is what is the criteria to separate safe from at risk . In the documentation received from my company it is below, i have zero issues and i know cv against cv mine wins, i was even selected by the company as a company mentor because of my experience in engineering and leadership. This is a closed group of maybe ten people and i am the only non senior executive included.    ·         Performance and Behaviour : I have zero behaviour issues, no issues with performance from my current line manager.  ·         Performance Improvement/ Disciplinary Records   : Zero disciplinary's and no performance issues, in fact my line manager on record has said I'm forthcoming ·         End Of Year Rating : Issues explained below Now my line manager was leaving the company and he did tell me "there was some politics involved with you getting that role, the city build manager and head of area build had promised it to their lead engineer (something they had no right to promise as it has to go though the process ) anyway from day 1 it became very clear that i would not be accepted for this reason within their community although i did just try to help them achieve quality and specification as that was my role. After a few weeks it became very apparent as to why the role had been promised to their man, i found issues where properties had been signed off as ready to accept subscribers when they were not ready (for bonus and stat reasons) and several quality issues i discovered which we could remedy and improve our productivity (unfortunately this would highlight that these issues had been there and not dealt with) My new head of area build (part of this trilogy of him, city build manager and lead engineer)  clearly did not want me there (for the reasons stated) but paid lip service, i had highlighted that i needed to walk off some structured with our canter of excellence counterparts ( as this was part of my role to link in with them for national issues) and he responded by saying i am not to walk them off, and that we have sufficient engineers to do that task (by saying this he could make sure that the engineers would take them round to structures that are A not the ones i have highlighted, and B would have very minor issues) This battle went back and forth over the months where i tried my best to build up the relationship with  them, my attitude was ok you have made some mistakes here, but we are all a team and even though you have hidden issues i can help you remedy them and hopefully we can do so and keep them off the radar,  but they just never did, So moving forward to October last year (2023) this is getting near to annual review time, now i had helped the company out massively by working a substantial amount of weekends and nights to fix issues, and i said i would take most of the time as TOIL ( as agreed with by my previous head of area build) this was 30 days. My current head of area build said i needed to put my leave in as it had been flagged as having a large amount. When i did input the leave (it would result in me taking all of December off) he was unhappy with me and was extremely curt in his responses as he could find nothing on the system for my TOIL , i explained the situation, my line manager would ask if i could work the hours, i would, and when i wanted leave he would authorise (we had an good working relationship, he was an excellent manager) he ended up going to HR to ask their advice and a teams call was set up with myself, head of area build and HR, it was confirmed by HR that it was a company error, when you want to input TOIL there should be a dropdown option in the leave menu and one of the options would be TOIL, this had not been setup on mine. So the company authorised the leave explaining that this should have been done and hadn't, i did say that this is the way it had always been and pretty much everyone on my team then operated this way, TOIL had never been discussed and none of had this option available. So i entered my leave from 4th December - 2nd January,  My line manager was an outside contractor and was leaving the company on the 15th December. On my return i found that we had a new head of area build, it would be a temporary position as they were not going to fill the position permanently and he would be covering his role (Scotland) and this role (NW). I contacted him to say that i had not received my end of year report yet and when would this happen as i had not sat with my line manager tor mine. A little over a week later my HoAB and i had a teams call, it was a introduction meeting and end of year report, he said that he had received feedback from the outgoing manager and he had given me a 2 (i have as explained before never scored lower than a 3) he asked hoe long i had been in the current role (just over a year) as this grade can mean you are new to the role and need a little supervision, haven't built up relationships with stakeholders etc. So he explained what my grade and bonus would be and if i had any feedback, i explained that this was unfair, i had proof that i had not met my targets (i say targets as there were never really any set, but going from emails and conversation we have had, and the job description) i had even created Powerpoint presentations which were very complex into how our network works from beginning to end  as there was distinct lack of knowledge here and i am a lead trainer / assessor (this btw he was extremely impressed with) He did say he had spoken to people in the centre of excellence which o believe was the head of operations, and he did look confused as to the disparity in feedback from them and the original manager that wrote my report. I contacted HR to raising my concerns that i had not sat with my line manager to go through my report,  had i had the chance to do so, i could have rebutted anything said as i had proof of my achievements even though he had set no defined targets, i could prove that i had been extremely active in identifying and remedying issues, HR did come back to me and these are their comments  1) "Your rating was submitted by your manager at the time xxx xxxxxx and he should have carried out an EOY review with you. The rating would not have been provided in this review but feedback should have been shared" [this never happened] 2)  Initial ratings where then discussed and reviewed during a calibration process (for your team) this will have included HOABs and RDs. During this session ratings can be challenged and changed. I can confirm that your rating was not changed as a result of this session and it remained at the rating that xxx submitted. 3) xxx did provide thorough feedback to xxx xxx in a handover so if not already done so it may be worth speaking with him to understand that feedback further.   4) In terms of reputation and the concern you share – ratings are not made public and are private to each individual. 5) And this first line obviously is incorrect " As far as i can see this would be the only separator they could have measured me on to separate safe from not safe, and if so the company did not follow its own procedure. My current line manager said " an error had occurred as you had not received the option to  sir with your manager for your review, and the company needs to make sure this error does not happen again) Well then they are admitting there was an issue and it needs remedying not sweeping under the carpet. All of this is documented. To remind the rating of a 2 is not a concerning grade. Please see descriptor below Generally, needs little supervision but does on occasion require direction/supervision. Does not always anticipate changes to the work environment and could adapt more quickly. May be seen as a strong performer in certain situations or by some audiences but may not perform at that level in all situations. May need some development or guidance to carry out some elements of role. May not consistently demonstrate the right behaviours. May have been on Performance Improvement during the year but has since shown strong improvement        
    • Also, what is the value of the dress and have you refunded the purchaser?
    • Simon Case was at the Covid inquiry yesterday. Finally. ‘Eat out to help out’ launched without telling official in charge, Covid inquiry hears | Covid inquiry | The Guardian WWW.THEGUARDIAN.COM Simon Case, who was responsible for Covid policy at time, calls Boris Johnson’s Downing Street the ‘worst governing ever seen’  
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Invalid Default Notices


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Not sure why you think you have been proven correct, Peter? This is an ongoing debate, and you would get your points across a lot better by being less aggressive.

 

Section 170. Look it up yourself, sir.

The whole section (as I've already pointed out to you elsewhere) Part XI Enforcement of Act (s 161 to s 173) refers to enforcement action which may be taken AGAINST CREDITORS by the OFT, not to action which creditors can take against debtors.

My own research shows that other areas of law CAN be used with the CCA if the CCA des not stipulate the required action. In the Woodchester version I have, for instance, it states:

 

The decision would apply equally where the default notice states too small a sum as required to cure the breach. Here, the

position is that the owner is not bound by that statement by virtue of s 172, but arguably might be estopped at common law

from demanding more;

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wolfy

 

if the creditor or dca has started court action, and that termination is on the back of a defective default notice, all the creditor would be able to claim are the arrears up to the default date and nothing else as the account has been terminated

 

ILL SAY IT AGAIN

 

ONLY INFORM THE CREDITOR OF A DEFECTIVE DEFAULT NOTICE AFTER AN N1 CLAIM HAS BEEN ISSUED

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i have read and re read all these posts since peter posted recently and it seems that his position is based solely upon one judgement (which i admit i have yet to fully read)

 

however i just don't buy it

Not supprising you didnt buy my arguments on the egg thread either.

 

it is true that the creditor cannot unilaterally (lawfully) terminate an agreement where the debtor is in arrears- and that he is correct - to say that if the DN is invalid- then so is the resultant (attempt at lawful) termination

No

to say however that the law neither tolerates or accommodates a party to an agreement acting " unlawfully" is patent nonsense. - it does- and is what gives rise to the right to the performing party to "elect" (to either hold the lawbreaker to his contract to to relieve himself of any continuing obligations)

The law does not tollerate unlawfulness, the clue is in the name.

To propose that the creditor could "temporarily" repudiate......... remove the benefits of the agreement to the debtor- whilst he then makes however many attempts to serve a valid DN is equally daft.

The benifits were removed due to the breach of the debtor, repudiate does not mean temporarily remove

what sections of the CCA permit this- and which sections of the CCA dictate how many "months" this temporary repudiation may exist until the creditor eventually serves a valid DN?

section 87

What section of the CCA takes the act out of the scope of general contract law

Consumer credit act

what section of the CCA removes the obligations confirmed by high court judges that a man is "bound by his words" in a written communication

The breach is the debtors lets not forget

What section of the CCA states that a creditor may breach the terms of the agreement and not be held to account by the other party

See above

What would have been the purpose of drafting s87/8 if parliament foresaw that any old wording in a DN would do - until the creditor got it right

to enable the debtor to have time to remedy,not to provide a get out clause for the debtor

In short, The CCa does NOT override contract law - and if the creditors actions step outside of the CCA by being unlawful then the performing party then has the right to "elect" either to hold the creditor to the contract- or to relieve himself of his continuing obligations by accepting the creditors unlawful action

Tell the judge that dont tell me you have already.

the "proposition" that a creditor can unlawfully repudiate an agreement- following an invalid DN- and deny the benefit of the rights that the agreement gives to the debtor whilst he make umpteen attempts to serve a valid DN- until he gets it right- is just as barmy!

 

He cant he isnt nothig unlawful about it see above

 

In fact the creditor needs only to ENVINCE the intention not to perform- for the other party to be able to elect.

Garbage

It seems to me that it would be in the interest of creditors to divide discourage and dissuade caggers from defending these unlawful repudiations- and i wonder (yet again) about the motives of those attempting to do this work for the creditors

 

Had a few minutes.

 

Peter

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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Peter

 

After having read your posts, is there any point in having a Consumer Credit Agreement?

 

Alan

 

Certainly as protection not a device to evade payment

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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Hi where to start.

The inclusion of the new regulations in the CCA next year are there to clarify the existing rights of the creditor to terminate an open ended agreement.

The appeal in Brandon is not because of the termination this is an accepted fact.

Yes we all know that the repeal of section 127(3) was not retrospective that was not the point.

Yes the creditor can most certainly issue another DN he would have to re file and give time to remedy so he may not want to but yes.

You think he looses entitlement to his money because of what could be a typo.

Peter

 

what is one of them ?????

 

cab

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Not sure why you think you have been proven correct, Peter? This is an ongoing debate, and you would get your points across a lot better by being less aggressive.

 

I don't think he can behave any other way. IMHO he enjoys causing confrontation and controversy by splitting hairs and playing on words. I dont think he's here to 'educate' the poor unfortunates who are not blessed with his gifts, just here to have fun by stirring things up.That's what the evidence suggests anyway.

 

I think his behaviour has all the hallmarks of attention seeking and egotism. Quite why so many indulge him is beyond me.

 

I read about his posts, to the effect that they have the element of seeming truthful which is likely to deceive the reader that the whole of his argument is correct. Whether that is a common comment about his posts, I don't know. I find his interpretation of things rather unique, puzzling even, and he gives me the impression of clutching at the smallest thing that he can use to justify his argument, and proclaims it as cast iron proof. Of course if you dispute what he says, you run the risk of being accused of not being able to see the truth, and that seems sufficient justification to him, to be rude and sarcastic.

 

I'd have some respect for him if he was able to actually discuss a point and answer questions about his point of view in a respectful manner without ducking and diving and without making short flippant remarks that don't answer the questions which were put forward in an attempt to understand his views.

 

Mind you, in my opinion, he doesn't want anyone to understand his views, the more confusion he can create and the less people understand what he is claiming, the more fun he can have by being rude and the more people ask him to explain, the more his ego is massaged by having so many 'followers'. If people understood what he said, he wouldn't be able to feel important or superior to the rest of us.

 

Of course, in response he will probably either be rude and flippant, attempt to say something profund or philosophical, or simply sulk and go away claiming that we're not worthy of his time.

Edited by HeftyHippo
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wolfy

 

if the creditor or dca has started court action, and that termination is on the back of a defective default notice, all the creditor would be able to claim are the arrears up to the default date and nothing else as the account has been terminated

 

ILL SAY IT AGAIN

 

ONLY INFORM THE CREDITOR OF A DEFECTIVE DEFAULT NOTICE AFTER AN N1 CLAIM HAS BEEN ISSUED

 

If you have a termination notice how does the progression to litigation change things?

 

If the creditor has defaulted badly and then clearly closed the account with such a notice and the demand of the full balance are they not now prevented from 'taking all of that back' and attempting to start again?

 

Is this advice aimed at ensuring people don't go rushing in and pre-warning creditors of their default errors or is there an important point between confirmed termination and the actual commencement of litigation?

 

Thanks.

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we then go onto not the termination but the sale

 

a creditor will terminate an agreement (relationship) prior to selling an account to a dca

 

the dca then has the rights and responsabilities of the agreement

 

the issue is

 

was the agreement terminate and not just assigned under the law of property act 1925

 

remember two types of assignment

 

1/ equitable

2/absolute

 

and was the debtor given a termination notice prior to sale

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Hi

Sorry to just jump in on this interesting thread, but can someone tell me the following:

 

If a DN has to give you 14 clear days, does a letter from a DCA asking for money also have to give 14 clear days to pay, or can they just pick any number of days they like. I.E 5 days therefor 2 days to deliver by post, 2 days to reply, so only 1 day to respond.

 

Thanks and keep up the interesting topic

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Hi Elsa and postggj

 

DCA have not issued me a DN, but lots of threatening letters and SD. Finally got fed up and wrote to OFT and FOS, it must have worked because DCA has wrote back asking to talk. I think really what they want is to look good in front of the OFT and FOS by saying, 'look we are asking to talk'.

 

Anyway i never told the DCA, OFT and FOS about defective DN, but in letter from DCA they are asking why i think DN is defective and i owe nothing.

 

Not sure how to reply to this, if i do not reply to them, then i look bad in eyes of OFT, FOS. If i do reply what do i say without showing my hand.

 

I should actually be writting this in my own post :???:

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Had a few minutes.

 

Peter

 

 

i did not have ANY comments regarding the Egg matter- as you falsely state

 

my sole contribution with regard to the Egg matter was the way in which you slagged off PT and called him a liar when he said the appeal was pending- and at which time due to confidentiality he was not able to provide the further proof you demanded a matter for which you never apologised despite your erroneous allegations

 

nor have you ever aplogised to this forum for your comments on the trade forums in which you heavily criticised this forum and its posters- and yet you return to it to try to create more unrest and confusion

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if you have had a default notice from a dca

 

they mean squat

 

only the original creditor can issue a default notice

 

to be accurate- a DCA- or anyone for that matter- acting on behalf of a creditor CAN serve a DN- provided that the DN is compliant and contains the name and address of both creditor and debtor- it would be valid

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ill give you all a typical example

 

say cabot default you over a barclaycard debt,

you rectify the default by clearing any arears within the presumed 14 days so no default exsists as such

 

now where cabot fail is they dont offer or issue credit cards

 

ANSWERS ON A POSCARD

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may i ask then how a dca can issue a default notice when the agreement has allready been defaulted prior to sale to a dca

 

just to clarify.....................

 

my point was not related to an already defaulted or sold agreement....... merely to the point that the Dn does not HAVE to be isued or served by the creditor alone- which is what i thought you were implying

 

any dca solicitor butcher, baker or OAP acting on his behalf can do so

 

just thought i would make that clear :-)

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when an account is assigned to a dca, the dca takes on the rights and duties of the agreement and original creditor

 

an account can only be defaulted once

 

sorry to disagree again - but this is incorrect

 

if an invalid DN is served- and before the debtor has accepted it as an unlawful repudiation either by words or deeds- the creditor may indeed "save the day" by serving a second valid DN (IMO)

 

what he cannot do however (IMO) is serve a second DN "post termination"

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