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    • Banks have different limits above which they require Probate. So it may be Probate is not needed, although as he died with no Will that could complicate things. Is all the £28k with Virgin Money? Your wife should contact all banks who hold his money with the death certificate and ask them what they need to release the funds to her. Most banks have a central "bereavement department". Check their websites. Use that department rather than general call centre or bank branch if they have one. Nearly every bank website has a section on "what to do when a customer dies" so have a search for that. Your wife may also have to provide evidence that she is his daughter. When his wife died it sounds like they had a joint bank account so that's why her money just went across to him. But as it isn't a joint account now transfer to your wife won't be quite that simple.  
    • That explains it then. MET's fantasy is that it's a pay car park.  You're only let off paying if you are a Starbucks customer which you can't be when Starbucks is closed.  'Cos otherwise lots of people would abuse the car park facilities on the far edge of the Stansted Airport area in the middle of nowhere to ... admire the bushes?  Look at the cloudy sky? The important thing is that we have around 140 cases for this site, and MET have only tried court seven times.  Even then, they had no intention of getting as far as a hearing, they were attempting to intimidate the motorists into paying, when the Caggers defended the cases MET discontinued.
    • She's an only child and he as a brother and sister. He has no will and we have done a check on this to find out if he had left one and nothing has come up. He has savings of around 28k His sister and brother are well off so 28k is nothing to them and aren't interested in his money. This just leaves my wife/his daughter. Would this still need to go to probate there is no estate e.g house or business to sell and the amount left in his bank is just small? When his wife died they just closed her bank account and moved her money across to his account and we just assumed that once my wife has handed in the death certificate and shown evidence of who she is the same would apply to her? We don't know yet the council have only just written to us today with a guide of what to do next.  
    • Did your FiL leave a Will and if so who is the Executor? Strictly speaking banks could refuse to take instructions until Probate is granted but In practice I would expect the bank to take instructions to cancel the DD if the Executor presents the death certificate and a certified copy of the Will
    • Hi   Sorry I probably wasn't clear enough. He had lived in the flat until December 2022 with Dementia by this time it was unsafe for him to have capacity to live on his own and he had to move into a nursing home. We had left it too late to apply for power of attorney so approached a solicitor in March last year for Deputyship. We were still in the process of dealing with it by May 2024. He passed away a few weeks ago and the solicitor was contacted to halt the application and we will just pay the fees of what work he has done up until now. My wife was the named person on her dads bank account but we didn't have the ability to alter any direct debits hence the reasons for applying for Deputyship as we were having problems trying to stop some payments coming out of his account Eon being another difficult company. We kept his flat on from December 2022 - August 2023. it was at this point I contacted Sancutary housing to inform them he was no longer living in the flat, it had been cleared out and was ready for a new tenant and that he had Dementia and had moved into a nursing home December 2022 and explained the reasons why we kept it on. As the named person to speak on his behalf I asked them what proof they needed in order to give notice on the flat e.g proof of dementia and proof that he was living in a nursing home and anything else they wanted. The lady in the upstairs flat and some of the other residence in the street had asked about him and we had told them he had moved into a nursing home. The lady in the upstairs flat wanted his flat for medical reasons so asked us once we had given notice could be let her know and she'll ask them if she can have it. We explained the difficulties and it was left at that but I did tell her I would let her know once notice was given. I contacted the company by email a number of times and also telephone conversations and nobody followed it up and it wasn't till the end of February this year that the housing manager for the area wrote to our home address to ask about him that he had been to the flat a couple of times and nobody answered and he had asked some of the residence in the street and they hadn't seen him for sometime. There was an email address on the letter so I contacted him and copied in the last 2 emails I sent Sanctuary regarding me wanting to give notice on the flat for at least 9 months explaining that it went ignored as well as telephone calls. I also stated I wanted to have his rent payments returned from the date I wanted to give notice which was from August 2023 as the bank wouldn't let us stop the DD without POT or deputyship explaining we were in the process of Deputyship. He gave some excuse about not having POT to cancel on his behalf and spoke to someone in HR and said he would contact the nursing home to confirm he was there with Dementia and if it all checks out we can give notice on the flat which came to an end on the 22 March 2024. There was not mention of back payments for the rent already paid or the fact I had asked to give notice in August 2023. Despite someone living in the flat from 1st April they continue to take DD payments for the flat and have taken another 2 payments of £501. another concerning thing despite Eon not allowing us to cancel the DD to his account the lady upstairs informed Eon that she was moving into the flat February 2024 and Eon refunding the account to his bank and said in an email sorry you are leaving us and canceled his account. Something they wouldn't let us do but a stranger. She also changed her bank account to his address despite the fact notice hadn't been given on the flat yet. So we need to find out how much information Sanctuary actually had for her to tell her power company she was moving into the flat in February despite the housing manager only just getting in contact to find out where he was. So a complaint is going into Eon and Sanctuary and we are going to take advice and ask the bank to charge back the rent. My wife hasn't taken the death certificate to the bank yet to inform them of his passing.  
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MBNA/Restons claimform - old A+L Card **WON+COSTS**


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She refers to the latest T&Cs - were the orignal T&Cs sent? These originals form part of the agreement and should have been supplied with the response to your s78 request. If they didn't then surely they haven't complied with your s78 request and therefore are prevented from enforcement?!

 

Never had the original t and c's only some of them as refered to in post 763.

 

They did give me a copy of current t and c's at hearing for strike out for them failing to comply with my requests.

judge allowed to them to give it to me but did make note in his order that i said they were not in right form nor in the form of original document.

order.jpg

 

As for S78 see letter from Restons. They say it has no application in this matter !!!

 

Test2.jpg

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Never had the original t and c's only some of them as refered to in post 763.

 

They did give me a copy of current t and c's at hearing for strike out for them failing to comply with my requests.

judge allowed to them to give it to me but did make note in his order that i said they were not in right form nor in the form of original document.

 

 

The T&Cs in post 763 refer to section 4 and 11a - section 4 and 11a aren't on those T&Cs, so it is refering you to another document - not allowed, must be in one document:)

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The T&Cs in post 763 refer to section 4 and 11a - section 4 and 11a aren't on those T&Cs, so it is refering you to another document - not allowed, must be in one document:)

 

Thats what i thought. It aint looking too good for them. Surely they will notice they havent got a leg to stand on !!!

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Thats what i thought. It aint looking too good for them. Surely they will notice they havent got a leg to stand on !!!

 

They probably already know - they just think if they keep barrelling on, you will cave in or the judge will believe their guff:rolleyes:

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Thats what i thought. It aint looking too good for them. Surely they will notice they havent got a leg to stand on !!!

 

Only when they fall on their b*m :-D

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Hi fb,

 

What a load of tosh Restons\MBNA have sent.

 

Another case of Restons trying to salvage something from the wreckage caused by MBNA's lax approach to paperwork.

 

There's still time for Restons to send another little WS just before the hearing...........probably 4 days before, but it will only contain more rubbish that can be shot down very easily.

 

Just try to stay relaxed and let Restons tie themselves in knots.

 

Have a great weekend.

 

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Did I read paragraph 3 of diannes statement correctly as she appears to confirm that there was no binding agreement ???

You may receive different advice to your query as people have different experiences and opinions. Please use your own judgement in deciding whose advice to take.

 

If in doubt seek advice from a qualified insured professional. Any advice I have offered you is done so on an informal basis, without prejudice or liability.

 

If you think I have been helpful PLEASE click the scales

 

court bundles for dummies

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Did I read paragraph 3 of diannes statement correctly as she appears to confirm that there was no binding agreement ???

 

I thought we were on to something there as well, Josie.. however, I think it has something to do with the reduced payment arrangement FB had entered into with MBNA . Of course, I could be seriously wrong:)

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Who agrees that MBNA are s--- at scrutinising there documents lol blimey what a farce when will the MoJ realize that 99% of there documents are not worth the paper they are written on.

 

PF

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Did I read paragraph 3 of diannes statement correctly as she appears to confirm that there was no binding agreement ???

 

Cheers

 

Well that could be read a number of ways !!! From the original agreemnt? or by telephone or by letter

 

I did offer and make payments, and kept up to date then restons appeared and it all went t*ts up. So much so that the payments were made between the 2 DN's so the 2nd DN amount is wrong and they sent statement to confirm it !!!

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Hi fb,

 

What a load of tosh Restons\MBNA have sent.

 

Another case of Restons trying to salvage something from the wreckage caused by MBNA's lax approach to paperwork.

 

There's still time for Restons to send another little WS just before the hearing...........probably 4 days before, but it will only contain more rubbish that can be shot down very easily.

 

Just try to stay relaxed and let Restons tie themselves in knots.

 

Have a great weekend.

 

Cheers SS. The order did say exchange witness statements by 24/7/09 so lets see if it appears. No doubt it willl as they have this unique way of working such as forget what court ordered you to and send some guff when it suits.

 

At the moment I'm positive. The hearing is on the 7/8/09

 

Can anyone post some killer questions to ask Dianne from MBNA (if she turns up)

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OK FB, heres some thought,

Her point 2 in WS Where is the original if she has seen sight of it, surely they will bring it to court as ordered.

 

Boufonts point 5, you require strict proof of sending, not just some screen printed note.

6. If the claimant is contractually allowed to change things, wheres the original signed agreement that allows them to do so?

7. If you can prove the payment you made, this blows the Tu*d out of the water .

 

Where is the witness statement of the operator who issued the 2nd default notice? And of the operator who scanned your agreement originally? Have they provided evidence of the verification procedure & evidence of the date & reason why agreement was destroyed?

You may receive different advice to your query as people have different experiences and opinions. Please use your own judgement in deciding whose advice to take.

 

If in doubt seek advice from a qualified insured professional. Any advice I have offered you is done so on an informal basis, without prejudice or liability.

 

If you think I have been helpful PLEASE click the scales

 

court bundles for dummies

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Where is the witness statement of the operator who issued the 2nd default notice? And of the operator who scanned your agreement originally? Have they provided evidence of the verification procedure & evidence of the date & reason why agreement was destroyed?

 

Good point. The only statements i have had are posted up, so thats a question for Dainne from MBNA needs to answer.

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One week to go. In court on 7/8/09. Has anyone got any more killer questions for MBNA that will make them realise the error of theor ways. :)

 

I am sure if BRW is watching your thread, he will have a few for you to ask:D

 

At the moment though the only one I can think of is

 

Dear Diane/Restons/MBNA...

 

"Do you really, really want to continue with this .. or get mashed, pulblicly":D

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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One question at first could be along the lines of ' So Diane, I can call you Diane can I? You state, under oath, the authenticity of the original document. Have you had sight of that document? Now now, its a yes or no answer, please dont waffle. Have you had sight of the original document?? Well why is it not here with you today?

 

Oh I could go on:p

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Good Luck, fairyblue, afraid I can't add much more than that. Make yourself a few notes to nicely remind the judge of various Acts/Laws/Cases. Remember they can't be expected to know all of the laws, especially within the Consumer Industry, and it's worth quoting a few from what I've seen :smile:

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Hi FB

 

They are just giving notice thet the bundle filled with Court will have the mentioned docs seperated,prob for ease and not filled in progression of case.Nothing to worry about FB but strange however.

 

Regards

 

Andy

We could do with some help from you.

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Fairbyblue,

 

The very best of luck with this.

 

PF

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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