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    • It is essential that you find out where the car is.  It is also essential to find out whether what you signed was an authorisation What precisely it was that you authorised.  I expect it was an authorisation and it certainly is going to be a big problem that you didn't read what you signed.  However you must find out and you must do it as quickly as possible.  If necessary start telephoning people but read our customer services guide first.  But then render everything in writing  
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    • From the Law Gazette. Paula Vennells had faith in her lawyers - and threw them under the bus. Post Office Inquiry: Paula Vennells trusted her lawyers and then threw them under the bus | Law Gazette WWW.LAWGAZETTE.CO.UK If we are to believe the former chief executive, she was simply too trusting of her general counsel.  
    • Thank you dx. Not very nice reading, but I have learnt a bit, I will need to go over some of them again later.  Something I picked up from those posts are Auxillis use of tick boxes and electronic signatures.   I need to find out what the tow truck driver made me sign for.  He put the car on the trailer and locked it down, then got a phone in a big protective case out and just handed it to me. I didn't even think what I was signing, I presumed it was related to the condition of the car on retrieval from the ditch and their collection and assumption of responsibility for the insurance company.    unclebulgaria67, I struggle to easily write concise, to the point posts.  I thought that my initial post was already too long and wordy so tried to keep it brief and to the point. I didn't write every moment of the accident the way I told the police or insurers because most of it would be a waste of your time as my innocence is not my concern. The other party fled the scene.  My immediate concern is my car being taken without consent, stored where it will accrue charges, get treated in any manner of ways because they assume its getting written off and dont need to look after it and then possibly taken to a car auction site where I will have to pay additional fees to get it back if it is declared a write off. I am also in increasing amounts of pain in my lower back and neck and ever increasing sense of injustice and foreboding.    I do not see how my original post could go 50/50 personally, but I am reading my words with the images I have in my head, so have taken your warning on board and will make sure I don't mess up on any other documents.    So as far as I know someone from Vizion who have been hired by Auxillis is going to assess my vehicle at some point in the future.  The form I filled in for Vizion said that an approved assessor would attend my house to assess if the car is worthy of being repaired.  My car is not at my house, why the discrepancy? I agree that it is likely that they are not going to want to repair my car, I think it is worth it, I know what I have done to keep it sound, but market value and the astronomical cost of repairs...  Which is why I am worried that my car has been pulled in to a scam against my consent. How much is it going to cost me to get it back when it could be sitting on my drive.  It is just being used to charge someone storage, then will go to copart and they will charge someone storage, then they will charge me a release fee and I will have to find a way to get it back to my house which will cost more money.  All when I repeatedly requested that the car be taken off the truck when it was outside my house.    I have advised Auxillis that I repeatedly requested my car be taken off the tow truck outside my house and was not listened to.  I stated that I was left feeling that my car had been taken without my consent and was not provided a valid reason for them keeping the car.  I want to know where my car is, why it is there and would like it brought back to my house to await their assessor who already thinks the car is at my house.  Sorry bankfodder i forgot to ask who authorised it, but i will ask. 
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Credit Solutions Ltd


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Some of my long term, (Mickey Mouse Agreement), cases seem to be gravitating to the above.

 

For one of them, this is the fourth DCA, another the third. Is this a trend or is it just me?

 

David

 

These gutter scrapers are known to buy unenforceable and statute barred debts for pennies and try to get some unsuspecting person to pay them, I know where I would like to send a muck spreader.

 

dpick

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These gutter scrapers are known to buy unenforceable and statute barred debts for pennies and try to get some unsuspecting person to pay them, I know where I would like to send a muck spreader.

 

 

Still saying our client, but that don't mean a thing.

 

Either way, looks like these 'no chance' accounts are getting down to the bottom feeders.

 

David

 

PS Told a DCA clown a while back that they were just 'bottom feeders'...... and he didn't understand the reference! Just said "bottom feeders?" in a puzzled tone.

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I know where I would like to send a muck spreader.

 

dpick

 

And I know what I'd like to put in a muck spreader.

 

Regards.

 

Fred

Before you criticise another man you should first walk a mile in his shoes. Then, when you criticise him, you'll be a mile away and he won't have any shoes on.

 

Don't get me confused with somebody knowledgeable by all those green blobs. I got most of them by making people laugh.

 

I am not European, I am English.

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  • 1 month later...

What plonkers they are.

 

Had a call from a machine of theirs today which said: "This is a call from CSL. If you are **** ******* please press 1, if you are not please press 2."

 

About the dumbest call I've ever had.

 

Then opened the mail and suprise, they are offering me a 50% discount on an Amex balance. This is a couple of weeks after the 'boil your head in oil letter'. As the CCA is garbage, I'll pass.

 

Credibility doesn't come to mind.

 

David

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I had 1st hand experience of this lot earlier this year.

They are truely uselss in every sense of the word :rolleyes:

 

I'll second that. I bloody hate them. Still, I saw them off on 1 Egg debt (the big one) and I'm paying them very small amounts on the other one which is only for a few hundred quid. I reckon it's about 8-1 to me.

 

Regards.

 

Fred

Before you criticise another man you should first walk a mile in his shoes. Then, when you criticise him, you'll be a mile away and he won't have any shoes on.

 

Don't get me confused with somebody knowledgeable by all those green blobs. I got most of them by making people laugh.

 

I am not European, I am English.

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  • 2 weeks later...

Anyone had their automated phone call.

 

" This is Credit Solutions Ltd - if you are (name), please press 1, if you are not, please press 2"

 

I cannot imagine anyone, anywhere, under any circumstances, starting to press buttons on their phone, because a recorded message tells them to!!

 

I can only think CSL must have a contract that pays out on the volume of calls made. Otherwise you have to think, what's the point?

 

David

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Have found this through doing a search. I've just had this today also on my answering machine! They didn't say their name though, just my name then 'if this is you press 1, if this is not you press 2'.

 

I wonder what debt they're chasing now....

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Credit Solutions are ar*eholes. Anything that winds them up gets my vote. The people that work for them are a bunch of spineless t*ssers in my opinion and I wouldn't p on them if they were on fire.

 

Fred

Before you criticise another man you should first walk a mile in his shoes. Then, when you criticise him, you'll be a mile away and he won't have any shoes on.

 

Don't get me confused with somebody knowledgeable by all those green blobs. I got most of them by making people laugh.

 

I am not European, I am English.

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Got one of those calls exactly the same from ge capital last night,

the payment was only 2 days late, they dont mess about do they,

never missed a payment in 5 years, and 2 days late and they are on my back,

ive added their number to my bt choose to refuse now

Edited by mak71
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Got one of those calls exactly the same from ge capital last night,

the payment was only 2 days late, they dont mess about do they,

never missed a payment in 5 years, and 2 days late and they are on my back,

ive added their number to my bt shoose to refuse now

 

Apex Credit Management System is pure class. They try to do it, but all you get is "This is a message for Fred Bassett ....." That's it. It doesn't say who it is, what the message is, who to ring (if that's what the message is) or what number to ring (if that's what the message is).

 

Credit Solutions are pathetic though. I deliberately underpaid them for a few months running and heard nothing. On another account with them, they couldn't cope so they had it taken away from them so it could be passed on to one of the big boys.

 

Fred

Before you criticise another man you should first walk a mile in his shoes. Then, when you criticise him, you'll be a mile away and he won't have any shoes on.

 

Don't get me confused with somebody knowledgeable by all those green blobs. I got most of them by making people laugh.

 

I am not European, I am English.

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  • 8 months later...

After having seen NCO (RMA), off a year ago, they have now popped up again as the above.

 

Will drop them an official complaint, along with a copy of their letter returning the file to AMEX.

 

David

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  • 1 year later...

yep use the advanced search

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hello David,

 

I've had a few letters from them, they claim to be acting for Westcot (how low can you go!) who in turn are acting on behalf of Barclaycard. Why Westcot would sub it out to these idiots is beyond me. There letters are full of statements such as "we demand you pay/contact us immediately etc" otherwise.... usual threats!

 

My response - I set up an email account CSLIDIOTS@#####.co.uk and sent them a one liner telling them to get lost. I also added the following; "take note of my email address, it accurately reflects my opinion of your company" Nothing from them for about 6 weeks, cslcretins@ is still available if you require it!

 

I realise this type of response is probably not encouraged on CAG, just my particular way of dealing with threats.

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I communicate regularly with CSL - they're numpties. They insist on churning out computer-generated letters without actually reading your responses - all second class mail - so don't waste a first class stamp on them.

 

Just keep a paper-trail and give them as little information as little. Remember, credit/consumer debt is NOT a priority debt. Tell them what you can reasonably afford and sustain, don't allow them to bully you.

 

Good luck!

 

 

Impecunious! :wink:

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CSL are my most hated DCA to date.

 

I agree wholeheartedly with the "don't waste a stamp" view. They are really not worth it. I emailed them to tell them I was dealing with the original creditor (which is true, I've been paying an amount I can afford for the past year and a half) and I wasn't going to enter into any dialogue with them.

 

A good tip if you communicate via email is to sign up for whoreadme.com or similar (search for email notification services). On the only occasion where I spoke to them (a momentarly lapse of concentration) I told them I had sent them an email saying not to phone and I was dealing with Barclaycard.

 

She insisted they didn't receive it..."Oh yes you did" I replied, not only did you receive it but it was opened on three seperate occasions from two different computers and read for a total of 17 minutes!

 

"Oh" she said...and hung up. :lol:

 

 

Hopefully the above link is ok to post, it's a useful service (one of may similar) and I have no affliation with them at all.

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Thanks for the replies.

 

I rather thought their letter 'acting for Westcot' rather gave the game away regarding their position in the scheme of things, you have confirmed it.

 

david

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Yes, I too received my first letter from this bunch yesterday. They are superbly optimistic; they have given me 7 days to pay an alleged account which has been outstanding, with no payment or written acknowledgement on my part, for at least nine and a half years :) Ho Ho!

 

I love the use of ALL CAPS, the illegible signature with no human name, the confusion over the exact name of the department which sent the letter, and the fact they have somehow managed to get the words "Old Court House" into their address. Scary (not)!

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