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    • You can easily argue your case with no sign on the nearest parking sign
    • Same issue got a fine yesterday for parking in suspended bay which was ending at 6:30 yesterday, next thing I see a fine 15 minutes before it. The sign was obstructed 
    • Hi all, an update on the case as the deadline for filing the WS is tomorrow i.e., 14 days before the hearing date: 7th June. Evri have emailed their WS today to the court and to myself. Attached pdf of their WS - I have redacted personal information and left any redactions/highlights by Evri. In the main: The WS is signed by George Wood. Evri have stated the claim value that I am seeking to recover is £931.79 including £70 court fees, and am putting me to strict proof as to the value of the claim. Evri's have accepted that the parcel is lost but there is no contract between Evri and myself, and that the contract is with myself and Packlink They have provided a copy of the eBay Powered By Packlink Terms and Conditions (T&Cs) to support their argument the contractual relationship is between myself and Packlink, highlighting clause 3a, e, g of these T&Cs. They further highlight clause 14 of the T&Cs which states that Packlink's liability is limited to £25 unless enhanced compensation has been chosen. They have contacted Packlink who informed them that I had been in contact with Packlink and raised a claim with Packlink and the claim had been paid accordingly i.e., £25 in line with the T&Cs and the compensated postage costs of £4.82. They believe this is clear evidence that my contract is with Packlink and should therefore cease the claim against Evri. Evri also cite Clause 23 of the pre-exiting commercial agreement between the Defendant and Packlink, which states:  ‘Contracts (Rights of Third Parties) Act 1999 A person who is not a party to this Agreement shall have no rights under the Contracts (Right of Third Parties) Act 1999 to rely upon or enforce any term of this Agreement provided that this does not affect any right or remedy of the third party which exists or is available apart from that Act.’ This means that the Claimant cannot enforce third party rights under the Contract (Rights of Third Parties) Act 1999 and instead should cease this claim and raise a dispute with the correct party.   Having read Evri's WS and considered the main points above, I have made these observations: Evri have not seen/read my WS (sent by post and by email) as they would have recognised the claim value is over £1000 as it includes court fees, trial fees, postage costs and interests, and there is a complete breakdown of the different costs and evidence. Evri accepts the parcel is lost after it entered their delivery network - again, this is in my WS and is not an issue in dispute. Evri mentions the £25 and £4.82 paid by Packlink - Again, had they read the WS, they would have realised this is not an issue in dispute. Furthermore to the eBay Powered By Packlink T&Cs that Evri is referring to, Clauses 3b and c of the T&Cs states:  (b)   Packlink is a package dispatch search engine that acts as an intermediary between its Users and Transport Agencies. Through the Website, Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line. (c)  Each User shall then enter into its own contract with the chosen Transport Agency. Packlink does not have any control over, and disclaims all liability that may arise in contracts between a User and a Transport Agency   This supports the view that once a user (i.e, myself) selects a transport agency (i.e Evri) that best suits the user's needs, the user (i.e, myself) enters into a contract with the chosen transport agency (i.e, myself). Therefore, under the T&Cs, there is a contract between myself and Evri. Evri cites their pre-existing agreement with Packlink and that I cannot enforce 3rd party rights under the 1999 Act. Evri has not provided a copy of this contract, and furthermore, my point above explains that the T&Cs clearly explains I have entered into a contract when i chose Evri to deliver my parcel.  As explained in my WS, i am the non-gratuitous beneficiary as my payment for Evri's delivery service through Packlink is the sole reason for the principal contract coming into existence. Clearly Evri have not read by WS as the above is all clearly explained in there.   I am going to respond to Evri's email by stating that I have already sent my WS to them by post/email and attach the email that sent on the weekend to them containing my WS. However, before i do that, If there is anything additional I should further add to the email, please do let me know. Thanks. Evri Witness Statement Redacted v1 compressed.pdf
    • Thank you. I will get on to the SAR request. I am not sure now who the DCA are - I have a feeling it might be the ACI group but will try to pull back the letter they wrote from her to see and update with that once I have it. She queried it initially with 118 118 when she received the default notice I think. Thanks again - your help and support is much appreciated and I will talk to her about stopping her payments at the weekend.
    • you should email contact OCMC immediately and say you want an in person hearing.   stupid to not
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Barclaycard / Mercers CCA


jd0s1
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I worked for Barclays a couple of years ago and took out a staff loan. The aplication was made over the phone. They called back the next day and said it had been successful and that the money had been transferred to my account.

 

Would this type of loan still fall under the consumer credit act.

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  • 3 weeks later...

I have CCA'd Barclays Staff Loans, I have the tracking receipt that proves they received it. They are now over 12 days and have not acknowledged or replied. Is there a template letter for my to say they can no longer take payments. Due to pay more next week but they are now in default.

 

Do i have to wait a further 30 days before witholding payment?

 

Thanks

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Hi,

 

Don't think there is a template for that.

 

After the 12 Days, you can withhold payments. Don't contact them again until the 30 further days are up.

 

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Yes :)

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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  • 4 weeks later...

I sent three CCA requests off on 24th June. Two of them went to Littlewoods and Great University. Both replied saying they cant find it but sent a completely blank one so I ca see what one looks like.

 

The third was sent to Barclaycard. Royal Mail says it still hasn't been signed for, and have since received a letter from Merceres.

 

Has anyone ever had a problem with recoded delivery?

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Hi jd0s1,

Yes I have......strangley enough....Littlwoods!

 

Did you sent to the PO Box address?

 

I now always send recorded letters to the registered office address! I found that this only happens when letters are sent to PO Boxes.

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I have littlewoods data protection unit as:

 

Park Lane,

Liverpool.

L72 1LQ.

 

Littlewoods Shop Direct.

1st. Floor,Skyways House.

Speke Rd.

Speke.

Liverpool.

L70 1AB.

 

Littlewoods personal loans.

100 Old Hall Street.

Liverpool.

L70 1AB.

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Yes i have had problems with recorded signed for on a few occasions, its no good complaining either theyre not interested.

The only one you can rely on is special delivery next day, expensive but essential for important docs

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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Guest forgottenone

Curious. Only say that because ... Re BC. Happened the reverse last time I sent RD. Got confirmation from the PO box but none from the Pavillion Drive one. RD is notoriously unreliable. You certainly don't get what you pay for eg 'track and trace' ... cos if it doesn't get delivered, they cannot even tell you verbally where your item is in the system. But I note it's DCA's/creditors this tends to happen a lot with. Wonder why:rolleyes:

 

No, it isn't much good complaining. Fact is, you aren't receiving even a basic level of service. Paid for.

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The reason it shows up as not signed for with a lot of companies is because the post room usually signs one copy with multiple items on, so unless yours is on the first page then you don't get proof that its been delivered. I had 10 items not shown as being signed for but they were all delivered. I complained to Royal Mail and they sent a book of stamps for each one not signed for. Basically recorded delivery is a con, you're just as well getting proof of posting, which is free, and usually delivered next day.

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Guest forgottenone

Thanks, will try that then. In the meantime, I shall submit a compensation form - well, they did 'invite' me to do so when I complained on the phone - for the cost of my RD *untraceable, no show of delivery etc* but also refund of PO - not cashed, though I suspect that is a delaying game by the creditor - and will consider claming extra for the fact that as a result of failure to provide me a basic service eg at least tell me where it is, let alone if it's been delivered etc ... for the fact that as it was a legal matter, things will get worse for me now because of their failure. Don't think I will get very far, but no harm in trying. But I do have the complaint form. :D

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Guest forgottenone

Ok, thanks. If I don't reply it's because I am watching Nicholas Cage in National Treasure 2 ... which I was meaning to 2 hours ago ... then came on CAG. :D

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Alright for some :rolleyes:

 

One day, I will be able to afford a laptop :D

 

Well I've found it, took me a while tbh but I might've known it would be something related to Crapquest (my first post on CAG last year :eek:)

 

Here you go (I was going to call you FO, but the initials are as bad as BO :eek:)

 

Royal Mail Customer Service Centre

2 Admirals Way

Doxford International Business Park

Sunderland

SR3 3XW

 

Recorded delivery telephone number is 08459 272100 but don't ring it, go for 01752 387153 as it's non-geographical (cheaper!)

 

Just for info, here's an amazing website (thanks to our own DMD) :-

 

SAYNOTO0870.COM - Non-Geographical Alternative Telephone Numbers

 

It will show you the non-geographical number for the company concerned, then you don't pay through the nose to ring them ;)

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Guest forgottenone

(((BF))) Yes, I know I am still here ... *whistles innocently* ... but now I am not. *pff vanishes in fake smoke* :D

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Hi,

 

I sent a CCA request to Barclaycard. Since then, they have passed the debt on to Mercers who have now sent a default notice and said I must pay the arrears by 20th July. Can they do this? BArclay card have since defaulted on the CCA request.

 

Jon

 

Mercers are barclaycards in house DCAs, they are sitting at the next row of desks from the barclaycard employees, just in case you weren't aware

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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Also Barclaycard are well known for not having enforceable agreements for many of their accounts. They will still hound you for payment for a few months though. Then they'll pass it on to a DCA.

 

Just keep the pressure on them, remind them of their obligations. When the DCA gets hold of it, CCA them too, and put the account in dispute. Keep copies of all correspondence, then hit them with a complaint to the OFT and FOS once you have the evidence of them harassing you for a debt they cannot prove you own.

These are video links to show how I deal with Debt Collectors.

 

Fly fishing for C.A.R.S

http://uk.youtube.com/watch?v=zPtzK8FqE6k&feature=related

 

Frederickson International don't accept my card type

http://uk.youtube.com/watch?v=eiZBULlWW6Q&feature=related

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