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    • This must be part of the new tactic from Evri.  They know they are going to lose. They take it to the wire and then don't bother to turn up in order to save themselves costs and of course they don't give a damn about the cost to the British taxpayer and the extra court delays they cause. This is a nasty dishonest company – but rather in line with all of the parcel delivery industry which knows that their insurance requirements are unlawful. They know that their prohibited items are for the most part unfair terms. They know for the most part that a "safe place" is exactly what it means – are not left on somebody's doorstep in full view. They know that obtaining a signature means that they have to show the signature not simply claim that they received a signature. They are making huge profits especially from their unlawful and unenforceable insurance requirement. Although this is less valuable than the PPI scandal, in terms of the number of people who are affected nationwide, PPI pales into insignificance. I hope the paralegals working for Evri are proud of themselves and they tell their families what they have done during the day when they go home.
    • Your PCN does not comply with the Protection of freedoms Act 2012 Schedule 4 Section 9[2][a] (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; The only time on the PCN is 17.14. That is only  a time for there to be a period there would have to be a start and and end time mentioned. of course they do show the ANPR arrival and departures  times but that is not the parking period and their times are on the photographs not on the PCN. They also failed to comply with S.9[2][f] as they omitted to say that they could only pursue the keeper if they complied with the Act. That means that they can only pursue the driver as the keeper cannot be held liable for the charge. As they do not know who was driving and Courts do not accept that the driver and the keeper are the same person they will struggle to win. Especially as so many people are able to legally drive your car and you haven't appealed giving them no indication therefore of who was driving. Small nitpicking point-the date of Infringement was 22/04/2024. They appear to be saying that they can charge an extra amount [up to £70 ] if they have to use a debt collector. You do not have a contract with a debt collector so they cannot add that cost. You paid for four hours so it can only be the 15 minutes they are complaining about. You are entitled to a ten minute minimum grace period at the end of the parking period which would be easier to explain if the car park had been bigger. However if you allow for two minutes to park and two minutes to leave that gives you one minute to account for. Things like being held on the way out by cars in front waiting to get on to Northgate or even your own car being held up trying to get on to Northgate at a busy time. then other considerations like having to stop to allow pedestrians to walk in front of you or being held up by another car doing a u turn in front of your car. you would have to check with the driver and see if they could account for an extra one minute things like a disabled passenger or having to strap in a child . I am not advocating lying since that could lead to serious problems [like jail time] but there can be an awful lot of minor things that can cause a hold up of a minute even the engine not starting straight away or another car being badly parked as examples. Sadly you cannot include the 5 minute Consideration period as both IPC and BPA fail to comply with the convention that you can include that time with the Grace period.  
    • Defence struck out not case struck out...you have judgment  Well done topic title updated Regard's Please consider making a donation if not already to support us to help others.   Andy.   .
    • Hi all, I wanted to update you and thank you all for your help. I am delighted announce that after the case was struck out due to no response from Evri, judgement was issued after I submitted the forms and I was just about to take it to warrant.  today I received an email from the claims department requesting my bank details to make payment for my full award. The process has been long since the initial proceedings  in January i must say your help and guidance has been greatly appreciated.  
    • Quote of the century "Farage pops up when the country’s at a low ebb; like a kind of political herpes" - Frankie Boyle Updates
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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HSBC seeking more per month!


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I have a debt with HSBC, which is quite a big one, in excess of £8k. Metropolitan Collection Services, their pet DFCA, were handling it and I CCA'd them last March. They took months to do so, but eventually came up with a copy of the original credit agreement and T&C, plus statements. The agreement was, I had to admit, genuine, and was signed by me. So I offered to pay them £10 a month, which they accepted, it being all I could afford.

 

To that end, they sent me a payment arrangement which specified that I should make a fixed number of payments of £10 a month, until 2127 :eek:, when the last payment would be made!

 

Now however, 6 months on, DG solicitors, on behalf of HSBC, are demanding an increase in the monthly payment, and their letters are becoming increasingly threatening in tone. I haven't replied to any of them, just carried on paying the £10 a month. They refer to the payment arrangement mentioned above as "temporary".

 

What power do HSBC/DG solicitors have to force me to pay more? Especially when they have sent me details of an arrangement clearly stating a fixed number of payments at £10 a month, for the next 120 years? I still can't pay them more than £10. If they took me to court, I wonder how the courts would see it?

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I would say that if you have the arrangment letter and there is no review mentioned in it, then they have shot themselves in the foot! I agree 100% with Michael, you need to be able to so your are doing all you can.

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Do not stop paying them, otherwise you have broken the payment arrangement. If they take you to court, you will be able to show you have kept to your side of the agreement.

 

Paying a DCA is not legally binding,its up to the individual of they want to carry on paying or not?

They could argue that with the price of things going up like food for example - then they cannot afford to continue payments.

If it goes to court then its all sorted out on the basis of what the debtor can afford rather than what the DCA dictates.

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This is standard MCS practice; the computer sends out letters demanding increased payments every six months or so. It appears to be based upon the assumption that you will have extra money - clearly what's happening in the the global economy has passed HSBC by - which is odd, given that they are partly responsible for the problems.

 

If you just keep making the agreed payments there's nothing they can do other than continue to wave their flaccid willies about in a threatening way. If they took you to court the judge is likely to be unimpressed by their actions.

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Paying a DCA is not legally binding,its up to the individual of they want to carry on paying or not?

They could argue that with the price of things going up like food for example - then they cannot afford to continue payments.

If it goes to court then its all sorted out on the basis of what the debtor can afford rather than what the DCA dictates.

 

The payments are not to MCS though. It was MCS who sent the credit agreement and T&C etc, but they instructed me to make payment to HSBC directly.

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I think you should keep the payments up as normal. If nothing else it shows good faith on your part.

I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

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Hi there

 

I owe HSBC around £23k I had DC solicitors write to me and request an increase after 3 months. I was only paying them £1 per month and in the letter they originally sent to me there was no mention of a review. I forgot to pay them the £1 the following month and things were really tight so I then stopped paying them altogether. DG wrote me various threatening letters and then they sent me one offering me a 20% discount on the monies I owed. I ignored all this and lo and behold the next thing I received was a letter from Apex credit management asking me to contact them to make an arrangement to pay the debt off. I imagine HSBC and DG Solicitors have realised that they are flogging a dead horse and have cut their loses by selling the debt on to Apex. I havent responded to this company and have no intentions of doing so. At the end of the day I dont have any income because I have been ill and I rely on friends to help me out and members of my family the HSBC debt is the last thing on my mind. If you want some real comfort about debt purchase a copy of Debt Advice Handbook by Child Action Poverty group ISBN 1-901698-88-2 it will cost you £18 but well worth the investment since it gives you chapter and verse on everything you need to know like the law and protocols that banks, debt collectors and courts have to following. It is the reference book used by debt advisers and is used and recommended by Citizens Advice. It's a great accompliment to the advice, knowledge and friendship that you get from consumer action group and will be a great companion to you when you get those nasty letters through the post.

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  • 2 weeks later...

This really is standard practice for them, I would get phone calls every few months (at one point it was every week until I told them to stop) asking had circumstances changed and could I pay more.

 

DO NOT voluntarily pay above the agreed amount, if you do this they will try to get you to set payments at that amount. Instead carry on paying £10, if you are ever in a position to pay more, put it in a savings account until you have enough to clear the debt. Your account will typically be frozen meaning they are not charging interest so if you put money in a savings account you can gain interest from that money rather than them getting it.

 

I found once I got to approx 50% of the original balance, they agreed to a 50% settlement (though they initially offered only 30%).

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Standard MCS practice, DG Solicitors are the same people. Pay them no more what you can afford each month

 

make sure you bar all MCS and DG calls, then they can't bully you for more

 

i too have debts with HSBC, one has a properly valid agreement and the other which is in dispute at the moment over a application form, which i am in HSBC complaints procedure

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