That’s correct. Sorry for the incorrect terminology. Have you seen this before?

Update. I’ve just come off the phone with MCOL. They said my case is currently awaiting striking off as they’ve had no response from the defence (EVRi) They said they still have a backlog it could take a few more weeks before I get a full update. But once completed I should receive a full payout for my claim. DQ sent to EVRi Parcelnet Limited on 09/02/2024 DQ filed on 11/03/2024 Case Stay Lifted on 12/03/2024 General sanctions order was made on 12/03/2024 Case Stay Lifted on 22/03/2024 Case Stayed on 22/03/2024

According to my case but when I spoke with the advisor at MCOL they said they’re working on a backlog. So it might be in the backlog. Is this something that’s happened before? I’ve been told to wait until the 15th

Hi ya, Thanks for checking in unfortunately there’s been no updates since I filed the DQ and requested to do mediation. I’ve spoken to MCOL a few times, they’ve told me that they have a backlog of requests, so not to rely on the information on my file. They asked me to call back on the 15th of April in which, if they’ve not heard back from the defence then I do the judgement. Just a waiting game currently. information on my claim file DQ sent to EVRi Parcelnet Limited on 09/02/2024 DQ filed on 11/03/2024 Case Stay Lifted on 12/03/2024 General sanctions order was made on 12/03/2024 Case Stay Lifted on 22/03/2024 Case Stayed on 22/03/2024

Thank you both for your advices I will decline mediation. I’ll share my questionnaire when I’m back on my laptop

Blank copy - can upload completed copy N180_Final_Form(2).pdf

Hi ya, finally got the directions questionnaire. I had to chase the court to send it. They emailed it over. not sure how to share this with you directly. should I fill in before sharing.

It’s very odd as I don’t recall declaring a value. I’ve just checked my invoice from the day of the booking with Evri. they also said something about putting the wrong name on the claim. Is that something I have to amend? Wasn’t every clear on that aspect of the response

Apologies for this I spend days trying to get the letter of claim and the claim form. They only just allowed me to load. No idea why I’ve only just managed to load the documents now, so I loaded them all at once. PS I am working from a phone I don’t believe I declared them under I believe I only paid for the £5 cover at the time of booking In error wasn’t sure how much legal fees were until I actually went to apply for the claim it was only £35 I used a template I found on a Facebook group. Copied and pasted. Probably would have been wise to remove but also assume this would mean I was happy to send proof of purchase cost of the item On a Facebook group and from the forum I submitted shortly after the Xmas festivities - my thoughts were that it probably wouldn’t have gotten a response during that time either way was hoping this wouldn’t have been a problem.

I did note the conflicting information of the cost of the lost parcel. Should I amend? PAPLOC+Claimform+Defence.pdf

Hello I submitted my MoneyClaim (4/01) after evri lost a parcel of a value over £100 at end of last year and refused to refund me more that £20 plus postage which I refused however (they issued the refund). I didn’t pay for the insurance however I am aware that this is not required. I sent a letter of claim prior to submitting my MoneyClaim which was ignored by evri. Evri have today acknowledged the claim and intend to defend the claim. I just want to know what happens next and if I’m required to do anything to prepare for their response?