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    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
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    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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PCN from MET Parking Services


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Hi again all,

 

Hmmm, speak of the devil, and they seem to be trying to up the ante.

 

Today, 21 Feb 09, I've received by normal post i.e. not recorded etc, a letter from Roxburghe Debt Collectors in Surrey. They were even kind enough to supply me with their website - Welcome to Roxburghe - Fresh approach, better results - where I can pay online. Yeah like that's going to happen :rolleyes:

 

To quote from their letter:

"We have been instructed by MET to recover this outstanding Parking Contravention Notice ('PCN') that was issued against your vehicle, the details of which are....." etc etc

 

Hey, if they want the PCN back that badly they can have it! :p I feel like posting it to them - they didn't actually say they were instructed to recover the so-called outstanding amount.... is this their legal loophole?

 

To quote further:

"Please note that in the absence of payment or any valid dispute we will pursue this matter - with or without your cooperation. If we do not hear from you within 7 days we will pass the matter to our Solicitors, Graham White, who will review your case for potential legal action."

Jonathan Stock

Debt Recovery Manager

Roxburghe (UK) Limited

 

So, what do you think is the best course of action to take?

 

  • Ignore completely (my personal favourite)
  • Reply stating the 'invoice' is in dispute and refer them back to MET
  • Reply quoting the Administration of Justice Act (or whatever it is?)
  • Demand that they commence county court proceedings within 7 days or to cease & desist etc
  • Tell 'em to take a hike quoting harassment etc

I am not even thinking about paying them - they want to take this further they can be my guest, but I'd be interested to hear if this crowd has been heard of before?

 

Regards,

Tony

Edited by ajbar
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Oh yes. We know Roxburge well.

 

They've even been kind enough to set out what happens next, to help you in your hardcore ignoring action. Expect two letters from Graham Whites before they give up and go away. Then you're at the end of the process.

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Hiya again,

 

Someone from Roxburghe called me today (24 Feb 09) and, as I was out, they left a message on the answerphone asking me to call them. Wondering what I should do? I've already deleted the message so won't be calling them back but if they call back when I'm in, I'm wondering what would be the best thing to say to them?

Has anybody had calls before?

 

Any advice would be welcome.

 

Thanks

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If they were to ring the Eagle, here in the Eyrie, [eerie?], they would get a terse, two word riposte, ending in "off"!

 

Sam the Eagle

All of these are on behalf of a friend.. Cabot - [There's no CCA!]

CapQuest - [There's no CCA!]

Barclays - Zinc, [There's no CCA!]

Robinson Way - Written off!

NatWest - Written off!

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  • 2 weeks later...

Johnyg,

 

Curios (i'm sure others are too) where you are at with this now?

 

I'm in the same situation as you. received the 2nd letter, though i knew it was from them and didn't open it, cause i knew it was from them!

 

I'm still very angry about it as for me (at Billingsgate McDs) it was the 1st time i brought my young family to it and we were 16 mins over time (that we had no idea about at all).

 

When I contacted McDs customer service they did not care at all.

 

Suffice to say.. we have not eaten there since and don't intend to pay at all.

 

Anyone else had this problem with MET and what was your outcome?

 

Hi All

I am taking your advice by ignoring the letters.

The latest of which came today and is now £125.

They are threatening me that the debt collectors may take me to court to recover the debt. How can they do that when by their own words that "the vehicle was allegedly involved in the following parking contravention"

If MET took me to court and I was proved to have committed an offence I would pay up but how can I be taken to court to recover an alledged debt?

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Al27,

 

Is that from personal experience or people posting on the forum.

 

That's what i've read also but have not yet heard from anyone who's actually either been taken to court or not heard anyting back after like 1-2 years.

 

Cheers

Everybody ignores Met and they always give up.

 

Just ignore them.

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[quote=dckt;2021372

That's what i've read also but have not yet heard from anyone who's actually either been taken to court or not heard anyting back after like 1-2 years.

 

,,and why do you think that might be? ;-)

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"Please note that in the absence of payment or any valid dispute we will pursue this matter - with or without your cooperation. If we do not hear from you within 7 days we will pass the matter to our Solicitors, Graham White, who will review your case for potential legal action."

 

Ajbar, did you get a letter from graham white?

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Hi Benn,

 

Yup it turned up in the post yesterday with the heading

NOTICE OF INTENDED LEGAL ACTION

 

"...our client has instructed us to send a notice of INTENDED LITIGATION before legal proceedings are issued in the County Court..."

 

Goes on to tell me what the fees will be etc and threatening bailiffs (again) in the event of a Judgment Order not being adhered to etc etc

 

Signed by

Michael Sobell

Solicitor

 

It has joined the other pile of junk I've already received from them and I'm ignoring it. Until i get something that is properly 'official' I can't be bothered to worry about it.

 

Have u had something from them too?

 

Regards,

Tony

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  • 4 weeks later...

HI.

I'm so glad i found this forum regarding these cowboy conartists (met), who beleive that money grows on trees and people are all 2 easily bullies into parting with there ever shortening funds.

 

this is how my story goes.

 

My mother in law who lives in cyprus borrowed our car to go into the brewery in romford, She purchsaed the ticket from the machine and put the ticket on the dashboard, upon closing the door and taking the baby from the car she has knocked the ticket form the dashboard.

upon this there was a £50 pcn notice on the car window on her return.

we wrote to met sending a copy of this ticket( valid in the times stated).

explaining that an accidednt had occured but we do infact have the ticket and we have not been parking there without a valid ticket.

I have received a letter today stating that upon reading our letter they have infact photo eveidence that a ticket wasnt shown therefore the pcn is to be upheld and the ticket is to be paid in £50 or goes up to £100.

I really feel stronglly about not paying this ticket, after a short conversation with them on the phone today they seem to be uncapable of listening to common sense and that there way is the only way.

please advise or help me beat these losers, as I realy dont want to be bullied into paying monies for an inocent mistake.

ps, i also stated that if they had now given me a pcn for not showing having a valid ticked... would they be refunding me for the ticket i did buy...as there fining me for not having a ticket or showing a ticket

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MET a pure [problem]. they don't do court and if they did their argument is not with you. You are under NO obligation to tell then the name pf the driver. Ignore them. (their paperwork is unlawful and arguably illegal as well)

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Ok, I will not be paying this ticket, and lets see how quick these letters come rolling in. I mean, it was before xmass that this letter was sent to them and now 3 months down the line they reply..............

 

I just feel so enraged that these people feel that they can treat people this way.... and not see reason... I find it hard to beleive that these people are employed to run there business like this in such important public places

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Ok, I will not be paying this ticket, and lets see how quick these letters come rolling in. I mean, it was before xmass that this letter was sent to them and now 3 months down the line they reply..............

 

I just feel so enraged that these people feel that they can treat people this way.... and not see reason... I find it hard to beleive that these people are employed to run there business like this in such important public places

 

Hi Barry B. The advice above is valid and really does work. I agree with you entirely as to the way these companies operate. The problem is is that the Parking Industry is so unregulated they can get away with pretty much anything they want. This includes non existent 'appeals' systems and fraudulent documentation. Also,the BPA set down thier own guidelines for which PPCs such as MET should operate by but these are openly ignored as they are guidelines and not law. Until the law is changed PPCs will carry on regardless and move on to the next uneducated individual who will pay up :mad:

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Hi there I am new to forum and joined because my wife has been sent letters regarding a PCN issued for 'return in a no return period' by Met at Gatwick Mcdonalds.

 

I am a legal adviser and wrote back because I believe they are acting unlawfully. The PCN is up to £150 which I shredded last week, I think that is five or six letters now. I have written one letter and will not respond anymore.

 

However, i deal with these issues everyday, however when it is personal I still get pretty wound up ,not for long but for a few minutes about the harassment these letters do to the end reciever, of course its myself on behalf of my wife in this scenario.

 

I may speak to Trading Standards and McDonalds but want to do something a little more 'tit for tat' and have come with an idea which i would like to put to the forum.

 

The notice asks you to provide the driver details to which you should not supply. However i have the details of the Sole Director of Met Parking Services which I would gladly provide if the forum allows. If you have not caught on ,perhaps if everybody whom recieves these notices in the future were to insert his details do you think they might get the message.

 

PLEASE ADVISE

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I like your style.

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This does not constitute legal advice and is not represented as a substitute for legal advice from an appropriately qualified person or firm.

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