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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • Hamz909
      PCM vanishing windscreen PCN - Royale Leisure Park - W3 (London)

      By Hamz909 · Posted

      OK. Thank you all for the input.  I'll ignore their letters of demand but NEVER ignore a letter of claim. I'm bracing myself for the stress as their demands £££ goes up and the case gets sent to debt collectors. 
    • FTMDave
      PCM vanishing windscreen PCN - Royale Leisure Park - W3 (London)

      By FTMDave · Posted

      OK.  It was worth a try. Their case is still pants and they have broken their own Code of Practice numerous times.
    • purple_rain
      Faulty Laptop returned for free fix - advised DPD house no. of neighbour/my safe space - left parcel outside - it was stolen

      By purple_rain · Posted

      @BankFodder sorry for the delay and thank you for the lengthy reply. Yes, I agree. It's a small business and the guy is very very decent. I know someone else said my priority shouldn't be worrying whether he gets shafted but I'm not here to try and screw him over because I feel like if someone behaves decently and gets exploited, they might not behave so kindly in the future. I know DX mentioned he thinks I've caused the issue by leaving multiple instructions, but I have already explained why and both instructions were to leave it with a neighbour and there was nothing advising the driver to abandon the parcel on my doorstep. I don't think leaving it there could be considered a safe place.  I am still waiting on the retailer to respond. Ultimately, I wanted to know how he would proceed if DPD's response isn't favourable. I am certainly not looking to cause any problems. I just want my laptop. I will read the other posts for sure. I've been a bit preoccupied with family stuff. I have nothing in writing from DPD as I phoned them, but they did advise it should be the retailer that liaises with them. I tried contacting the driver straight after deliver via Whatsapp, as that's an option, but it said I couldn't send him a message and I have kept that log. We all know who took the parcel on our street, because that person has a history of parcel theft, but I don't have a doorbell camera or cctv. Police are refusing to intervene, despite the fact that I, along with several other people, spotted another's neighbour's parcel in said "suspect's" car and confronted her to get the parcel back. If the police had acted sooner, I might have had a better chance of getting the parcel back, but I suspect the laptop has long been sold on.  When the retailer responds, I will send him the link to this thread. Hopefully, he will benefit from the information on here as well.
    • purple_rain
      Faulty Laptop returned for free fix - advised DPD house no. of neighbour/my safe space - left parcel outside - it was stolen

      By purple_rain · Posted

      @dx100uk none of the instructions advised them to leave the parcel on my door step and without such instructions., I'm struggling to see why they think it's ok to just dump it there.
    • Hamz909
      PCM vanishing windscreen PCN - Royale Leisure Park - W3 (London)

      By Hamz909 · Posted

      I have checked. No recording was triggered by the camera - I don't have loop recording, only proximity and vibration sensor triggered recording - abs and since he took photos from afar and did not physically touch my car - no recording was done. 

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      Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

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landy_alert

landy_alert

Posted
Posted
could always stand outside a lloyds/tsb and hand out flyers lol

 

Oooh I'd love to PF - although I'd be tempted to hand something else to the staff, courtesy of my 4 feline friends:lol:

LTSB PPI on various loans (current/settled) - Refunded inc 8%

 

MBNA 1 Charges - Refunded inc CI

 

MBNA 1 PPI - Refunded

 

MBNA 2 Charges - Refunded inc 8%

 

MBNA 2 PPI - Refunded

 

MBNA 2 Accident Ins - Refunded

 

Swift Advances (settled) Mortgage Charges -Partially refunded

 

Swift Advances (settled) Mortgage PPI - Refunded inc CI & 8%

 

Sainsburys (settled) Loan PPI - Refunded inc CI +8%

 

Sainsburys (closed) Card Charges - Refunded inc CI + 8%

 

M&S Money (closed) Card Charges - Refunded inc CI

 

M&S Money (closed) Card PPI - Refunded inc 8%

 

Direct Line (settled) Loan PPI - Refunded inc CI + 8%

 

Debenhams Card (closed) PPI - Refunded inc 8%

 

Swift Mortgage Charges -Refunded

 

Hitachi Finance (closed) Charges - Refunded

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pompeyfaith

pompeyfaith

Posted
Posted

news of the world martin lewis page and comment on page 6 PF

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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pompeyfaith

pompeyfaith

Posted
Posted

lol landy now there is a good idea my dog is doing good ones to due to the medication she is on well smelly lol PF I wish u would stop putting ideas into my head lol

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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paulwlton

paulwlton

Posted
Posted
news of the world martin lewis page and comment on page 6 PF

 

Martin Lewis believes there's only a 10 to 20% chance of a refund using the new argument.... What?

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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pompeyfaith

pompeyfaith

Posted
Posted

that is only his view remember at this early stage of the next round he has to be careful with what he says quite right too id hate to be in his shoes he will now more once the two barristers have looked into this more and got those templates prepared PF

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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locutus

locutus

Posted
Posted
Martin Lewis believes there's only a 10 to 20% chance of a refund using the new argument.... What?

Maybe he's lulling the bankers into a false sense of security :p

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

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ian6pot

ian6pot

Posted
Posted
Martin Lewis believes there's only a 10 to 20% chance of a refund using the new argument.... What?

 

In my opiion,and only mine i must add,his whole article on his site makes for gloomy reading,i think he would have been better not saying anything rather than what he has said.

 

I know he cant give false hope to people but reading his statement gives the impression that things are not too good and i dont think thats the case.

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yourbank

yourbank

Posted
Posted
In my opiion,and only mine i must add,his whole article on his site makes for gloomy reading,i think he would have been better not saying anything rather than what he has said.

 

I know he cant give false hope to people but reading his statement gives the impression that things are not too good and i dont think thats the case.

 

To be honest, there has been exactly 5 days since the Supreme Court decision and the OFT have had the judgement for 12 days without any real comment apart from disappointment on the judgement. One good aspect has been that the threat LloydsTSB had given for going for strikeouts appears to have been withdrawn for now. The dust is still settling and the analysis of the judgement is ongoing. At the moment, it is not all doom and gloom but we have to remain cautious whilst ongoing analysis, advice and discussions are still going on.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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ian6pot

ian6pot

Posted
Posted
To be honest, there has been exactly 5 days since the Supreme Court decision and the OFT have had the judgement for 12 days without any real comment apart from disappointment on the judgement. One good aspect has been that the threat LloydsTSB had given for going for strikeouts appears to have been withdrawn for now. The dust is still settling and the analysis of the judgement is ongoing. At the moment, it is not all doom and gloom but we have to remain cautious whilst ongoing analysis, advice and discussions are still going on.

 

Fair comment,i was not trying to pull Martin Lewis down because you cant deny he has done some damn good work helping people reclaim and making people aware,i was just dissapointed with his comments really

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Sol

Sol

Posted
Posted

Martin has to be cautious about what he says and I think he's probably more aware of it now. There's people on his own forum blaming him for building this hype, quite wrongly in my opinion, but he is trying his best.

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Bigredbus

Bigredbus

Posted
Posted

He sure is... trying his best... instructing a substential set of commercial barristers to come up with legal advice so the 'wagon' can roll up again!

---Aut viam inveniam aut faciam---

 

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barry_2008

barry_2008

Posted
Posted
Maybe he's lulling the bankers into a false sense of security :p

 

Be careful what you say on these threads.

I suggest you edit you're post

Any typos spelling mistakes are due to leprechauns in my keyboard they move the letters around sometimes (edited for bookworm god bless her sole) Deep Peace be with you.

 

“I would say to the House as I said to those who have joined this government: I have

nothing to offer but blood, toil, tears and sweat. We have before us an ordeal of the

most grievous kind. We have before us many, many long months of struggle and of

suffering.

 

You ask, what is our aim? I can answer in one word: Victory. Victory at all costs —

Victory in spite of all terror — Victory, however long and hard the road may be, for

without victory there is no survival.”

 

(Winston Churchill Addressing the House of commons.)

 

All complaints go to the lootube. All conversations go in the white box then you click submit.

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barry_2008

barry_2008

Posted
Posted

its not the bankers im afraid of its bookie

Any typos spelling mistakes are due to leprechauns in my keyboard they move the letters around sometimes (edited for bookworm god bless her sole) Deep Peace be with you.

 

“I would say to the House as I said to those who have joined this government: I have

nothing to offer but blood, toil, tears and sweat. We have before us an ordeal of the

most grievous kind. We have before us many, many long months of struggle and of

suffering.

 

You ask, what is our aim? I can answer in one word: Victory. Victory at all costs —

Victory in spite of all terror — Victory, however long and hard the road may be, for

without victory there is no survival.”

 

(Winston Churchill Addressing the House of commons.)

 

All complaints go to the lootube. All conversations go in the white box then you click submit.

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yourbank

yourbank

Posted
Posted
its not the bankers im afraid of its bookie

Bookworm???? My god, I never knew she had so much fear attached to her.

 

Bookster, stop scaring peeps :p

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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locutus

locutus

Posted
Posted

I'm not afraid of bookworm.... well... not much anyway.... PLEASE DON'T HURT ME!!!!!

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

to

923 Finchley Road London NW11 7PE

 

 

Click here if you fancy an email address that shows you mean business! (only £6 and that will really help CAG)

 

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InformedSearcher

InformedSearcher

Posted
Posted

News reporting is one of the most stringently controlled forms of media on TV. There has to be a totally unbiased approach. For example when they interview someone for comment that must show all sides. If anyone can show the BBC or any TV programs shows biased then complain about them. You might always note that in cumsumer affair programs the government tend to 'not be available for comment' but in Main News programs they never refuse.

 

I've watched ML often and I have to say that he's good in the way he's never shown himself as a dramatist. He comes over and has a 'look' of being open and fair. If he does lull the banks into a false sence of 'smugdom' then he'll end up being a bit of a cult hero.

When I was young I thought that money was the most important thing in life; now that I am old I know that it is. (Oscar Wilde)

--I like to be helpful wherever possible however I'm not qualified in this field. I do consider carefully anything important (normally from personal experience) however please understand that any actions taken are at your own risk--

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car2403

car2403

Posted
Posted
I've watched ML often and I have to say that he's good in the way he's never shown himself as a dramatist. He comes over and has a 'look' of being open and fair. If he does lull the banks into a false sence of 'smugdom' then he'll end up being a bit of a cult hero.

 

My issue with ML MSE is the fact that he doesn't "know" what he is talking about, himself. To put that in context, it's clear that he has never had financial problems, only experiencing helping others, to the extent that I've seen on CAG over my time.

 

He's very media savvy, too, which throws me right off him. I'm always looking for the sub-context of what he is talking about, as he doesn't seem, on the face of it, to be trustable.

 

The fact the forums on MSE don't support some of his views just goes to prove my point, I think. :confused:

 

Anyway, CAG is the place for me - viva la CAG...

 

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Undercover-Elsa

Undercover-Elsa

Posted
Posted

Totally agree, Car. I've always found the MSE forums unfriendly and unpredictable. One never knows what reaction to expect, as many members seem to be of the "you spent it so pay up" brigade, regardless of circumstance.

That said, I hope his celebrity at least helps to highlight the cause.

Elsa x

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barry_2008

barry_2008

Posted
Posted

Any typos spelling mistakes are due to leprechauns in my keyboard they move the letters around sometimes (edited for bookworm god bless her sole) Deep Peace be with you.

 

“I would say to the House as I said to those who have joined this government: I have

nothing to offer but blood, toil, tears and sweat. We have before us an ordeal of the

most grievous kind. We have before us many, many long months of struggle and of

suffering.

 

You ask, what is our aim? I can answer in one word: Victory. Victory at all costs —

Victory in spite of all terror — Victory, however long and hard the road may be, for

without victory there is no survival.”

 

(Winston Churchill Addressing the House of commons.)

 

All complaints go to the lootube. All conversations go in the white box then you click submit.

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barry_2008

barry_2008

Posted
Posted
:D

Any typos spelling mistakes are due to leprechauns in my keyboard they move the letters around sometimes (edited for bookworm god bless her sole) Deep Peace be with you.

 

“I would say to the House as I said to those who have joined this government: I have

nothing to offer but blood, toil, tears and sweat. We have before us an ordeal of the

most grievous kind. We have before us many, many long months of struggle and of

suffering.

 

You ask, what is our aim? I can answer in one word: Victory. Victory at all costs —

Victory in spite of all terror — Victory, however long and hard the road may be, for

without victory there is no survival.”

 

(Winston Churchill Addressing the House of commons.)

 

All complaints go to the lootube. All conversations go in the white box then you click submit.

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