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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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H.O.L Test case appeal. Judgement Declared. ***See Announcements***


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And they are paying for it big time with break up of the banks. In fact, I'm quite enjoying watching the show with my popcorn in hand ;)

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Is it in the OFT's remit to determine what interest will and will not be paid or d'you think they'll just do their bit on the charges?

Also, will their decision lack the weight of law as it does in the cc dept?Then back to a free for all on interest?- best guess'll do.

If OFT's decision is not enshrined in law then, unless they arrive at a sub £5 figure, I, for one, will still go after any bank getting in my way.

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Is it in the OFT's remit to determine what interest will and will not be paid or d'you think they'll just do their bit on the charges?

Also, will their decision lack the weight of law as it does in the cc dept?Then back to a free for all on interest?- best guess'll do.

If OFT's decision is not enshrined in law then, unless they arrive at a sub £5 figure, I, for one, will still go after any bank getting in my way.

If any agreement is reached(I highly doubt this) between the banks and the OFT then the Court would have to legitimate it. However, it still leaves the issues of historic charges which would have to go through the Court.

When the OFT wrote their report on Credit Cards OFT842 they specifically stated in point 1.14 that ultimately ONLY a court can decide a fair charge.

 

"1.14 It must be stressed that this is a statement of our position and reflects the exercise of our discretion as an enforcement agency. Only a court can decide finally whether a term is unfair, or at what level default charges should be set to meet the requirements of the UTCCRs. It should be kept in mind that other enforcers may apply for injunctions under the UTCCRs and that the UTCCRs may be relied upon by consumers in private claims."

 

Furthermore, the litigation agreement agreed in 2007 does state that issues of limitations, restitution is part of the secondary litigation so that is why I would say that if the banks' appeal fails then we have more litigation and this bit is the stuff we have waited for because ultimately it will lead to the end of the stays, waivers and a fair system of charging. Ultimately, if a court does not decide on a fair charge then the OFT test case can truly be classed as a failure to be honest because they would have spent over 2 years to come to the same decision as they did in OFT842.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Prezzie for IS:

 

 

angrysoapbox.gif

 

 

Brilliant - I like it - thanks!!

Probably make it my avatar!!

 

Michael

When I was young I thought that money was the most important thing in life; now that I am old I know that it is. (Oscar Wilde)

--I like to be helpful wherever possible however I'm not qualified in this field. I do consider carefully anything important (normally from personal experience) however please understand that any actions taken are at your own risk--

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just to add

 

for everyone thinking of a nice xmas with a payout . forget it .

 

there will be no mass payout .the banks have allready sed this .

no matter what the outcome from the H.O.L

there will be no mass payouts .

 

plus the F.S.A have allready sed them selfs that they will renew the waiver in january to 2011

sorry to say but the likelihood of this is going to run for at lease 2 more years .

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just to add

 

for everyone thinking of a nice xmas with a payout . forget it .

 

there will be no mass payout .the banks have allready sed this .

no matter what the outcome from the H.O.L

there will be no mass payouts .

 

plus the F.S.A have allready sed them selfs that they will renew the waiver in january to 2011

sorry to say but the likelihood of this is going to run for at lease 2 more years .

 

 

About time the FSA also then made part of teh waiver that, charges be reduced/capped to a acceptable amount until the matter is resolved ??? !!???

 

This whole thing is starting to take the proverbial P !

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just to add

 

for everyone thinking of a nice xmas with a payout . forget it .

 

there will be no mass payout .the banks have allready sed this .

no matter what the outcome from the H.O.L

there will be no mass payouts .

 

plus the F.S.A have allready sed them selfs that they will renew the waiver in january to 2011

sorry to say but the likelihood of this is going to run for at lease 2 more years .

When did the FSA say that the FSA Waiver will be renewed until 2011?

 

The FSA Waiver on Bank Charges states:

 

"Duration

9. (1) This direction takes effect on 27 July 2009.

(2) This direction ends on the earlier of:

(a)

26 January 2010; or

(b)

resolution of the test case. For this purpose, resolution occurs when judgment has been entered in relation to all issues in dispute in the test case (including, for the avoidance of doubt, any issues which the Court agrees should in future be introduced into the case by way of amendment or otherwise) and the resulting orders either cannot be the subject of appeal or have not been the subject of appeal in circumstances where the time for doing so has expired, or when proceedings are otherwise discontinued.

However, provisions of this direction that are expressed to continue beyond its termination continue in force in accordance with their terms"

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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just to add

 

for everyone thinking of a nice xmas with a payout . forget it .

 

there will be no mass payout .the banks have allready sed this .

no matter what the outcome from the H.O.L

there will be no mass payouts .

 

plus the F.S.A have allready sed them selfs that they will renew the waiver in january to 2011

sorry to say but the likelihood of this is going to run for at lease 2 more years .

Arnt you just the ray of light!

I need to change my avatar..But cant find a good replacement.

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The FSA has no sway over what the Courts do nor can they impose their will insofar as stays.

 

The FSA waiver is only giving permission for the Banks and the FOS not to have to deal with bank charge complaints. IT DOES NOT cover the stays placed in the legal system. The stays will and can be lifted following the handing down of the Judgement in the SCoJ.

 

If they tried to impose themselves on the judiciary, they'll find a rather large legal volume shoved up their "netherworld" with the parting words of

"FUTUE TE ET IPSUM CABALLUM"

 

And we'll say to the FSA......."MAGISTER MUNDI SUM!" :D

srfrench :eek:

 

Fight incompetance, stupidity, greed and unfairness......There's no excuse and no place for it in society, unless they really are! :wink:

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'srfrench' - Yes initially though it seemed fair and reasonable. However these FSA 'stays' are wearing a bit thin on all the people expecting/wanting action. The fact that this body has so much power leaves a lot to be desired. Amazing how fast this stay was imposed and a bit of a farce when 2+ years later we are no further forward and really no light at the end of the tunnel whatever happens next.

 

Heck could you imagine 20 years from now, the stays still in place, no more FSA, more wealthy bankers and even worse politicians running our lives. The Supreme court having moved up a generation with the original judges long gone. The OFT given up the ghost and the FOS mothballed. Oh and all of us here now having 'white hair' avatars! :p

 

Michael

When I was young I thought that money was the most important thing in life; now that I am old I know that it is. (Oscar Wilde)

--I like to be helpful wherever possible however I'm not qualified in this field. I do consider carefully anything important (normally from personal experience) however please understand that any actions taken are at your own risk--

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How about the middle of next week?

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just to add

 

for everyone thinking of a nice xmas with a payout . forget it .

 

there will be no mass payout .the banks have allready sed this .

no matter what the outcome from the H.O.L

there will be no mass payouts .

 

plus the F.S.A have allready sed them selfs that they will renew the waiver in january to 2011

sorry to say but the likelihood of this is going to run for at lease 2 more years .

 

you got a bat phone to the banks then?, instead of speculating why dont we all wait until Thursday, you never know Santa may exist

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Which means the OFT and the Banks will be getting their copies of the judgment today. Watch out for Angela Knight of the BBA popping up on TV on any pretext - if she is smiling like a Cheshire cat, the Bnaks will have won. If she is nowhere to be seen and the Bank Fat Cats have disappeared, they will have lost. Could be an interesting weekend of speculation.

Arrow Global/MBNA - Discontinued and paid costs

HFO/Morgan Stanley (Barclays) - Discontinued and paid costs

HSBC - Discontinued and paid costs

Nationwide - Ran for cover of stay pending OFT case 3 yrs ago

RBS/Mint - Nothing for 4 yrs after S78 request

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At least we will get to know one way or the other:)

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The suspense is gonna kill me.......but I may hold on till I have my large pay out! When ever that may be!

Keep up the fight against Bank Charges.

 

 

Got Debt problems?

Don't panic, put the kettle on and read this

 

:-) Everything I write comes from my heart and head! The large filling cabinet that is my knowledge of life, however warped that may be!! :-)

 

<<< Please tickle my star!! if I have managed to help you or just made you chuckle!

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The suspense is gonna kill me.......but I may hold on till I have my large pay out! When ever that may be!

 

You never know, maybe just in time to see the 2012 Olympics. LOL

 

Michael

When I was young I thought that money was the most important thing in life; now that I am old I know that it is. (Oscar Wilde)

--I like to be helpful wherever possible however I'm not qualified in this field. I do consider carefully anything important (normally from personal experience) however please understand that any actions taken are at your own risk--

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You never know, maybe just in time to see the 2012 Olympics. LOL

 

Michael

 

LOL, only that long then! ;)

Keep up the fight against Bank Charges.

 

 

Got Debt problems?

Don't panic, put the kettle on and read this

 

:-) Everything I write comes from my heart and head! The large filling cabinet that is my knowledge of life, however warped that may be!! :-)

 

<<< Please tickle my star!! if I have managed to help you or just made you chuckle!

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