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    • Yes contact ICO about this.   Lowell probably won't respond to your letter. Therefore registering this issue with ICO may ensure you get a response.
    • Lowell has recently bought over one of my old debts and in chasing me for payment have sent details of the debt to my ex-wife via email. Let me first start by saying i do owe the debt and I don't dispute it; whether it is unenforceable I don't know and this post/thread isn't to find that out. Lowell bought this debt earlier in the year for an account I ran between 2021 and this year before falling behind with payments and the debt eventually being sold off despite my attempts to deal with the original creditor. Lowell have sent me ONE letter in respect of the debt before reaching out via email to my ex-wife, giving information about the original creditor and the amount owed. I'm very concerned that Lowell have adopted this approach as I thought contacting a friend or relative about a debt was outlawed by FCA, but to find they have done this has left me shocked and a little embarrassed. I'm also concerned that they have potentially breached GDPR by sharing details with a third party without my consent. While there's little personal data given aside from the creditor and amount, I am mentioned by first initial and surname in the email sent to my ex-wife. I've never used this email account, have never had access to it and it has no connection to the original creditor so I have no idea why Lowell would use it to try to reach me. I've made a complaint to Lowell both about the communication being sent to a third party and potential GDPR breach, but should I be doing anything else?
    • thread title updated. so a sold debt. who are the solicitors? TM legal? why didn't ovo do this themselves as they do but chose to sell the debt on for 10p=£1? funny debt you state you reived a letter of claim, why did you not reply too it.? also is there is no indication of the date this bill comes from on the claimform? how do you know its from 2022? what other previous paperwork have you received? please scan page 1 of the claimform and bothsides of ALL previous letters upto one mass pdf read upload carefully. .................. pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’. Choose ‘Create sign in details’ to register for the first time. You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID. You should make a note of your memorable word, or password as these are not included in the email.  then log in to the bulk court Website https://www.consumeractiongroup.co.uk/topic/466952-lowelloverdales-claimform-old-cap1-debt/?do=findComment&comment=5260464 .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website get a CPR  31:14  request running to the solicitors [if one is not listed send to the claimant] ... https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ type your name ONLY Do Not sign anything .do not ever use or give an email . you DO NOT await the return of ANY paperwork  you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count] ..............  
    • Thank you again. I'm hoping it will come out in the wash and will endeavour to check my online account. I'm a bit unsettled by not hearing from Booking.com but the host is sounding helpful at the moment. HB
    • I've just remembered that a friend of mine had bookings cancelled on Booking.com about a month ago - and the good news is that all worked out in the wash. I'm at work now but will scribble properly in a couple of hours with the full tale.
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please help cca sent back


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:( I sent thames credit a request for cca and statement of account, thay have replied back within the 12 day limit with a letter saying

we write in reply to your letter dated 11th january regarding the the above referenced account.

 

you have requested documents citing the consumer credit act 1974.

 

we are not the original creditor. we did not provide you with the original credit facility. we purchased your outstanding debt balence and the right to collect that balance, together with the right to apply interest in accordance with your origianal credit agreement. we did not purchase your actual agreement, consequently we have no obligation to provide you with a copy of that agreement.

 

however as a matter of good practice we enclose a copy of the original agreement from the original credit grantor GE Capital bank ltd

 

in the meantime however unless you are specifically denying that you have knowledge of this debt, or you are specifically denying that you are liable for this debt, there is no reason why our debt collection activities against you should be suspended.

 

we are the legal owners of your account and your liability is now to us in respect of repaying the outstanding debt balance that was purchased by this group of companies.

 

unless we hear from you by telephone or in writing within seven working days from the date on this letter, setting out any reasons for disputing the debt or reasons for non payment, the matter will be passed back to our collections division.

 

it is therefore in your best interest to agree an installment arrangement with us, or discuss terms for settlement (we may give you a discount on the original balance for early payment) as soon as possible.

thames credt

 

 

 

 

this debt was taken out in july 1997 we have not heard anything from anyone until 2007 i need to work out how to pass a scanned copy of the agreement over to the forums

by the way the original debt was for 400 and we did make some payments off that now they;re asking for 1446.66, they hav;nt sent any statement of account that we had already paid of this account

 

what do i do now:confused:

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:( I sent thames credit a request for cca and statement of account, thay have replied back within the 12 day limit with a letter saying

we write in reply to your letter dated 11th january regarding the the above referenced account.

 

you have requested documents citing the consumer credit act 1974.

 

we are not the original creditor. we did not provide you with the original credit facility. we purchased your outstanding debt balence and the right to collect that balance, together with the right to apply interest in accordance with your origianal credit agreement. we did not purchase your actual agreement, consequently we have no obligation to provide you with a copy of that agreement.

 

however as a matter of good practice we enclose a copy of the original agreement from the original credit grantor GE Capital bank ltd

 

in the meantime however unless you are specifically denying that you have knowledge of this debt, or you are specifically denying that you are liable for this debt, there is no reason why our debt collection activities against you should be suspended.

 

we are the legal owners of your account and your liability is now to us in respect of repaying the outstanding debt balance that was purchased by this group of companies.

 

unless we hear from you by telephone or in writing within seven working days from the date on this letter, setting out any reasons for disputing the debt or reasons for non payment, the matter will be passed back to our collections division.

 

it is therefore in your best interest to agree an installment arrangement with us, or discuss terms for settlement (we may give you a discount on the original balance for early payment) as soon as possible.

thames credt

 

 

 

 

this debt was taken out in july 1997 we have not heard anything from anyone until 2007 i need to work out how to pass a scanned copy of the agreement over to the forums

by the way the original debt was for 400 and we did make some payments off that now they;re asking for 1446.66, they hav;nt sent any statement of account that we had already paid of this account

 

what do i do now:confused:

 

Hi this is not something I have had to deal with but from my reading of threads on CAG etc they are giving you a load of dog pooh. They have either bought the debt along with the rights and obligations or have just been assigned to collect the debt and the debt is still owned by the original creditor. if the you have not paid or communicated with them about this debt for the last 6 years (12 for mortgage) then the debt is statute barred as well.

 

all the best dpick:)

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  • 2 weeks later...

ive recieved a letter today of tc i sent them a letter by recorded delivery last week (the statute barred one) this is the reply ive got of them

we refer to your letter of the above account

your reference to the statute of limitations is not relevant.We do of course fully understand statute but it is very often misintterpreted by debtors and their advisors. We neither threatened nor suggested litigation, hence it is repeated that reference to the act is not relevant

 

There is no legislation that precludes a creditor from legitimately requesting payment of a debt which remains outstanding and due. Indeed we could argue that any debtor who recognises that such a debt exists, has a moral obligation to address his responsibility. A credit facility has been provided by a bank or finance house, consequently it is up to that customer to honour his obligations.

 

GE capital bank ltd has confirmed that there is an outstanding balance, currently amounting to xxxx.xx If you believe the account has been fully repaid, would you please provide evidence of such repayment, perhaps by way of a receipt or a paid in full letter. GE capital bank has no record of the account being repaid.

 

If it is the case that you have simply overlooked this account because of its age, we are prepared to be constructive and apply a significant discount rather than consulting with our solicitors about potential further action. Theredore we will accept 50% of the current outstanding balance in order to bring matters to a close, provided payment is made within a short period of time. We need to recieve payment, of the discounted balance by 8th february 2008.

 

We look forward to hearing from you as soon as possible, and please telephone if you need to discuss payment over a period of time.

 

thames credit

 

 

so what response can i give to this letter anyone please help before 8th feb

ive already cca'd them but they sent me the application details not the original cca :(

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There is no legislation that precludes a creditor from legitimately requesting payment of a debt which remains outstanding and due.

Correct, but once you have stated that you will not be paying a statute barred debt it is then considered an unfair practice to make further requests for payment.
If you believe the account has been fully repaid, would you please provide evidence of such repayment, perhaps by way of a receipt or a paid in full letter.
You don't need to prove anything. It is up to them to prove that any debt exists and that it is not statute barred.
Theredore we will accept 50% of the current outstanding balance in order to bring matters to a close
I bet they will as there is no way that you can enforce a statute barred debt.
so what response can i give to this letter anyone please help before 8th feb

ive already cca'd them but they sent me the application details not the original cca

My response would be to ask for a copy of their complaints procedure. They are only allowed to initially ask for payment on statute barred debt. Once it has been made clear that no payment will be forthcoming they are not supposed to continue to push for payment.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Guest Fallenangel

Hi titch, I have the exact same letter from Aktiv capital with regard to a debt that was statute barred. I had sent them the relevent letter and recieved that as a responce. My debt was from 1996. I again sent the statue barred letter and Put "Take Notice " at the top of the letter. I knew it was SB and I stuck to my guns. I eventually got a letter back saying they had written it off (it was for £900) and thats that. If you know its statute barred dont let them scare you, stick to your guns and ask them to prove you have acknowlaged/payed towards the debt in the last 6 years.....if you have not then there's not much they can do!!

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