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    • This must be part of the new tactic from Evri.  They know they are going to lose. They take it to the wire and then don't bother to turn up in order to save themselves costs and of course they don't give a damn about the cost to the British taxpayer and the extra court delays they cause. This is a nasty dishonest company – but rather in line with all of the parcel delivery industry which knows that their insurance requirements are unlawful. They know that their prohibited items are for the most part unfair terms. They know for the most part that a "safe place" is exactly what it means – are not left on somebody's doorstep in full view. They know that obtaining a signature means that they have to show the signature not simply claim that they received a signature. They are making huge profits especially from their unlawful and unenforceable insurance requirement. Although this is less valuable than the PPI scandal, in terms of the number of people who are affected nationwide, PPI pales into insignificance. I hope the paralegals working for Evri are proud of themselves and they tell their families what they have done during the day when they go home.
    • Your PCN does not comply with the Protection of freedoms Act 2012 Schedule 4 Section 9[2][a] (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; The only time on the PCN is 17.14. That is only  a time for there to be a period there would have to be a start and and end time mentioned. of course they do show the ANPR arrival and departures  times but that is not the parking period and their times are on the photographs not on the PCN. They also failed to comply with S.9[2][f] as they omitted to say that they could only pursue the keeper if they complied with the Act. That means that they can only pursue the driver as the keeper cannot be held liable for the charge. As they do not know who was driving and Courts do not accept that the driver and the keeper are the same person they will struggle to win. Especially as so many people are able to legally drive your car and you haven't appealed giving them no indication therefore of who was driving. Small nitpicking point-the date of Infringement was 22/04/2024. They appear to be saying that they can charge an extra amount [up to £70 ] if they have to use a debt collector. You do not have a contract with a debt collector so they cannot add that cost. You paid for four hours so it can only be the 15 minutes they are complaining about. You are entitled to a ten minute minimum grace period at the end of the parking period which would be easier to explain if the car park had been bigger. However if you allow for two minutes to park and two minutes to leave that gives you one minute to account for. Things like being held on the way out by cars in front waiting to get on to Northgate or even your own car being held up trying to get on to Northgate at a busy time. then other considerations like having to stop to allow pedestrians to walk in front of you or being held up by another car doing a u turn in front of your car. you would have to check with the driver and see if they could account for an extra one minute things like a disabled passenger or having to strap in a child . I am not advocating lying since that could lead to serious problems [like jail time] but there can be an awful lot of minor things that can cause a hold up of a minute even the engine not starting straight away or another car being badly parked as examples. Sadly you cannot include the 5 minute Consideration period as both IPC and BPA fail to comply with the convention that you can include that time with the Grace period.  
    • Defence struck out not case struck out...you have judgment  Well done topic title updated Regard's Please consider making a donation if not already to support us to help others.   Andy.   .
    • Hi all, I wanted to update you and thank you all for your help. I am delighted announce that after the case was struck out due to no response from Evri, judgement was issued after I submitted the forms and I was just about to take it to warrant.  today I received an email from the claims department requesting my bank details to make payment for my full award. The process has been long since the initial proceedings  in January i must say your help and guidance has been greatly appreciated.  
    • Quote of the century "Farage pops up when the country’s at a low ebb; like a kind of political herpes" - Frankie Boyle Updates
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Warmfront???? Consumer has rights!


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Hi all,

 

It has been very enlightening reading everyones advice and comments on certain issues, you're a very intelligent bunch!

 

I'm hoping that someone can give me some advice on a couple of issues i have with warmfront?

 

1. I applied for the grant online twice and got no response to in Nov 07 i called them and applied via phone, unfortunately the man who dealt with me decided to take certain pieces of info from my application so that he could email me personally! Yep....i know...very creepy cos he did just that!

 

I did not respond instead i reported it to the gentleman that came to survey my home a few days later....he did nothing with my complaint and i was very worried that if i contacted the call centre again the guy would find out it was myself who had complained and there may have been consequences.

 

2. Warmfornt sent me the cost of work and they required me to contribute £407 towards the work, they will not breakdown the cost and tell me what work would be done under the cost and contribution they were asking me to make.

 

Therefore my questions are: 1, What can i do about this gentlemans email and apparent disregard of data protection?

2, Am i not entitled legally as a consumer to ask them to tell me what the costs are for the work and what that work consists of?

 

Any advice on these issues is most welcome.

Thanks all

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Thanks for the advice, it seems that i agree with you, however, as of yesterday, they will not disclose the costs. This is getting ridiculous as we have no heating or hot water and i have a 16 year old who's asthmatic! :confused: How the hell do i get this resolved????HELP!

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Hi i had a warmfront boiler fitted in sept. Also had to pay £600 but local council payed it for me. I could not find out what would be fitted for the money after a few weeks I lost my rag with the installer. Who told warmfront they would not deal with me any more. And they apponted a new installer and they were great, could not have been more helpfull. Full breakdown ect. So mybe ask for a different installer. As for man at call centre I mostly spoke to women. So if man answers hang up ?

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I had the same problem with them a few years ago, the answer I got they cannot give you a figure because they work on national average costs, the example they gave me was it would cost less to have a system fitted in Scotland than it would in London!!!!

 

I had quotes from another company who were cheaper and did provide a breakdown, so I told them this and also pointed out that I lived in the South East so going on the statement they gave me I would be in the higher area, so how could they justify the charges.

 

I wrote to my MP (again) who I have to say was very keen to take the matter up, but the company I got the quote from were not keen to get involved so I decided not to go any further with it.

 

There was a whole load of other problems also which I won't go into now, my advice would be proceed with care

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Thanks for telling me that, how long did they take to refer you to another contractor cos i just tried that and the lady told me if i did that then i'd have to wait for another 6 months!:mad:

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Thanks for telling me that, how long did they take to refer you to another contractor cos i just tried that and the lady told me if i did that then i'd have to wait for another 6 months!:mad:for your attention too sid i appreciate the advice i'm getting, knowledge is power as they say!
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Hi Jaz it did take about another 3 months I had no heating for about 6 months in all. But I got a great system From a good installer in the end. So in my case the extra time was worth it. My local council said they would top up the grant by up to £1000 in my case it was £600 odd. Hope this helps

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Thanks sidiboo, which part of the uk do you hale from? Just in case you're nearby and can give me the name of your installer, i'm from West Bromwich in B,ham.

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Sorry Jaz SE London. First installer struck me as a one man band. Trying to look big with flash address. And phone only answered 10-12 by snooty woman. The 2nd was a much bigger firm office open all day ect and could not have been more helpful. But mybe I just got lucky ? Hope you get on OK. Sid

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Thread moved here where it may benefit others with similar questions.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hi Jaz,

 

I had a Warm Front Grant about 4 months ago for a new boiler. A guy came round to do the assessment, then someone else to price up the work, draw up plans, etc. I was told to contact the Environmental Services Dept. of my local council, who would give a top-up grant to make up the difference (he wasn't supposed to tell me this though :cool:;) ).

 

To cut a long story short, the council queried the price of the work and asked the contractor for a written breakdown. The contractor liaised directly with the council at all times... and at the end, agreed to waive any additional cost over the WF Grant amount because they were unable to justify it.

 

I'm not sure if this was just my council being efficient.... but suggest you contact yours for some help with this because in my own case, they handled the lot. The only time I needed to liaise with the contractor was to arrange a convenient date for the work to be carried out.

 

:)

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An idea ;)

Would you contact two local installers in your area and receive a free quotation for a boiler change for a true comparison of works .

 

MUST BE AN A RATED CONDENSING BOILER LIKE FOR LIKE

 

 

 

MARTIN YOUR PM BOX IS FULL

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For the info of any pensioners on benefit, like me, living in Wales. I had a condensing boiler and five radiators installed for free by the Welsh Assembly. Age Concern will help you apply.

 

same grant different name

 

 

I was told to contact the Environmental Services Dept. of my local council, who would give a top-up grant to make up the difference (he wasn't supposed to tell me this though :cool::wink: ).

The contractor has already tendered a price for a boiler and five rads which should be within the grant. unless it needs a unforseen work i.e scaffolding or vertical flue etc etc the contractor has been told "swings and round abouts" you win some you lose some "

 

To cut a long story short, the council queried the price of the work and asked the contractor for a written breakdown. The contractor liaised directly with the council at all times... and at the end, agreed to waive any additional cost over the WF Grant amount because they were unable to justify it.

bingo ! i think a pattern could be developing and would welcome further comments to investigate .details of excess requests and work that was need.

 

 

 

 

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Evening all!

 

Thanks for all this info, makes for interesting reading. However, i'm still sat here, very cold and with no hot water! I followed some of the advice left by all you great people, such as contacting the contractor and asking them to re cost if possible, which they did on the 15th of Jan, they sent the info to Warmfront for repricing (as no one but Warmfront are aware of the exact cost of parts etc...The National Guard are still obviously guarding that secret very well!) i asked Warmfront how long this would take...the answer is 3 very cold and miserable weeks! I'm gobsmacked! It's only 7 lock shields to re cost, not reinventing the wheel for crying out loud! So after i was peeled down from the ceiling by my daughter i emailed Warmfront and asked for their complaints procedure...that was the 16th of Jan...an i'm still waiting for a response! I don't get it! I won't need the new boiler soon as i'll have died from hyperthermia!!!!!

 

I've also been in touch with the council and asked if there is anything left in their "Energy" pot, sadly nothing but dustbunnies, but i'm welcome to them if they'd help keep me in hot water and heat!

 

CAN SOMEONE OUT THERE PLEASE HELP ME!!!!!! All ideas would be gratefully received excluding the one my brother just threw in to the pot "Just offer to sleep with the chairman of Warmfront!", my brother definitely isn't einstein!!

 

Thanks

Jas

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Difficult. Their funding does run from April to March, yes... Do you receive any disability Benefits for your son/daughter ? You need to put it in writing that you have no heating/hot water and that your son/daughter is asthmatic. If they can't help you, they must at least have some idea of someone who can. What a ridiculous situation !

 

:mad:

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