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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • Hamz909
      PCM vanishing windscreen PCN - Royale Leisure Park - W3 (London)

      By Hamz909 · Posted

      Thanks, I'll try it. 
    • dx100uk
      Arrow/Capquest - old Virgin MBNA credit card - Resolvecall - old account home visit

      By dx100uk · Posted

      pointless letter tennis. dx  
    • AV89
      CLI Debt collectors chasing Italian speeding fine

      By AV89 · Posted

      I've read loads of old messages about what to do but feel my case is different, it's a bit of a back story so ill break it down. - Had a letter from an Italian province in July of 2020 for a speeding offence in 2019 for 575 euros, was in a hire car I used for work, no longer work for them and heard nothing from either. - Thought blimey, but went to pay it anyway, it had doubled to over 1100 euros, yeah I can't afford paying that, filled out the attached information sheet to say it was me driving but I have no money or job due to COVID (true story) and sent it back (durrrr) - Heard nothing until December of 2023, a letter from an appointed solicitor from Florence saying if I don't pay, we will chase you through the legal system with costs born by you. - May of this year, I get a letter from CLI (Credit Limits International) saying they have been appointed to carry out the collection, £1475. - Stupidly, I started the 'three letter process' asking for proof etc, and they replied a few days ago with a copy of the fines I had received from Italy, they stated the debt has no terms and conditions as it relates to a fine in Italy and the debt is not subject to the Consumer Credit agreement. I translate that to "at the moment we don't own the debt and have been given authority from Italy to pursue the debt". That is where I am currently at, I would begrudge giving in and paying an obscene amount. As seen from similar threads, I know a threat of a visit is coming, followed by a threat of court action, but annoyingly it hasn't been mentioned how these cases were concluded and the threads are now locked. I've read to ignore them, but can't help but feel that because it's such a substantial amount that they will feel it's worthy of pursuing this no matter the hoops they have to jump through. Along with admitting it was me driving and opening the can of worms by contacting the DCA, it wouldn't look good for me should it ever get to a courtroom.  Has anyone with previous experience managed to 'get away with it'? Anyone know what they're capable of other than nagging me? I'm not after any moral judgment. Forgot to add, got friends in Italy, and one of them rang the Police where the fine came from, and her reply was “Tell your friend it’s not a big deal, it’s only a speeding fine we’re not going to chase him, tell him in future to take his foot off the gas, however it he returns to a Italy and gets control checked, he would be held until the fine is paid”  A bit odd I thought, considering I am being chased now.
    • dx100uk
      PCM vanishing windscreen PCN - Royale Leisure Park - W3 (London)

      By dx100uk · Posted

      take the SD card out and put on a pc/laptop then run recuva on it in  select videos only option select specific location hit browse then select drive letter of the SD card. then next  then deep scan then go have a cup of tea..  when done dont recover the all files back to the card select a new folder on your pc/laptop        
    • jasowter
      2 disabled people need help for Final Demand by DCBL for 5minutes overstay

      By jasowter · Posted

      hi all, i will list my curmcumstance first then list the details of the penalty charge - we are 2 diabled people being affected by the cost of living crisis and are skint etc. i am disabled with mobility issues(arthritis in knees and ankles and gout) and cant operate car pedals anymore so i let a friend up the road use my car in exchange for her driving me about. its a good arrangement as i get a 'chauffer' and she gets the use of car. the car is parked in her drive which is better as i was refused a disabled space (even on appeal) and too much congestion to park the car outside my house. my friend is vulnerable as she has suffered depression and suicidal thoughts since the loss of her mother a few years back, she is dyslexic, she is a carer for one of her sons that is disabled due to mental illness and mobility. she lives in a council house and cannot work. we went to iceland ..attracted by the 10items for £10 offer - we've never been there before. a large artic lorry was parked accross the car park blocking the view of one of the parking signs and blocking the disabled bays where the pay&display machine is. by the time she helped me out of the car and then went to see if it was pay&display then came back to me at the car she said she thinks it was pay even for disabled, so we looked for change in the car which we didnt have (she normally goes asda which dont need to pay for parking)so then we said we'd either go get change or go to asda...so then by the time it took her to help me back in and get out the car park took 15 minutes...5 minutes overstay past the 10minutes grace. the letter from excel parking came through and i sent it back giving her name as driver (before i saw on here that you shouldnt name the driver) then i appealed explaining what happened (lorry blocking etc) and even said we were being descriminated (advised by citizen advice)as we are disabled and 15minutes is not long enough for a crippled disabled man and a woman with dyslexia to read and understandd the sign and get out, then back in the car and look for change then get out the car park in 15minutes. i even explained she was a vulnerable person on anti-depressants and even sent a photo of medication and said if you need a doctors note then let me know....the appeal was rejected. i've emailed iceland over 50 times and they just wont tell excel to cancel this charge - they are ignorant and ive even asked them why they have a webpage saying 'iceland combatting the cost of living crisis' pretending to help their customers and they wont comment...they'd rather put more stress and anxiety on an already suicidal vulnerable person just to get money out of them..so their 'help' during this crisis is a lie as it wont even extend to disabled customers. she has now received 2 letters from DCBL saying she owes £170 for 5minutes of overstay. the last one is a final demand. as she cant read or write very well ive sent a recorded letter to DCBL (as advised by citizen advice) asking not to attend the property due to a vulnerable woman inside the property as it will only exasperate the situation, they have ignored it and basically said we dont care, you still owe. could anyone please advise - we are not very good with letters or these situations and are slow on the uptake.   1 The date of infringement? 28th dec 2023   2 Have you yet appealed to the parking company yet? [Y/N?] yes   If you have then please post up whatever you sent and how you sent it and the date you sent it, suitably redacted. [as a PDF- follow the upload guide]cant do that - will have to get my son to do it when he visits   Has there been a response? yes   Please AS A PDF FILE  ONLY ..post it up as well, suitably redacted. - follow the upload guide]cant do that - will have to get my son to do it when he visits   If you haven't appealed yet - .........DONT ! seek advice on your topic first.   Have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days] yes   What date is on it? 15th january 2024   Did the NTK provide photographic evidence? yes   [scan up BOTHSIDES to ONE PDF of the PCN and your NTK - follow the upload guide] please LEAVE IN LOCATION AND ALL DATES/TIMES/£'scant do that - will have to get my son to do it when he visits   3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?] not on the front - maybe on the back but cannot find the letter now   4 If you appealed after receiving the NTK, did the parking company give you any information regarding the further appeals process? [it is well known that parking companies will reject any appeal whatever the circumstances] yes   5 Who is the parking company? excel   6. Where exactly [Carpark name and town] did you park? gravesend in iceland    

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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

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      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

PCN from Vehicle Control Services LTD

tom4rse

By tom4rse
in Private Land Parking Enforcement

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Groovy Lizard

Groovy Lizard

Posted
Posted
Hi Groovy Lizard

 

Firstly, the company that charged you £37 hustled you I'm affraid.

 

Secondly, if you need a decent solicitor it will cost you at least 5 times that an hour.

 

Thirdly, you don't need a decent solicitor or in fact any solicitor - all you have got is an unenforceable invoice from a private parking company. It is a [problem]. All you have to do is ignore them. Court cases are very very very rare and usually end up in a loss for the private parking company when a decent defence is produced.

 

Finally, the golden rule of PPC bashing is never correspond with them. You have done so already but do not anymore. Also, don't get your hopes up about court, there is more chance you will win the lottery before they take you to court.

 

Best Regards,

 

TFT

 

Thanks TFT, much appreciated. Although Law Answers hustled me i think I probably got my £37 worth in fairness :) they gave me enough confidence to stick it out and so I guess they really saved me £43 overall. Will add to forum again if I receive any further nonsense from VCS but will take your advice and will not contact them again. Cheers.

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letshelp

letshelp

Posted
Posted
ive had a letter from graham white bout a month ago, no ive had a text and phone call from roxburge who wouldnt tell me what they was about so i said nothing

How did they get your mobile number?

Do NOT engage them whatsoever.

regards

Please remember our troops, fighting and dying in our name. God protect them.

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  • 1 month later...
avaline

avaline

Posted
Posted (edited)

Hi - Im new to the site and would appreciate a bit of advice as Ive just been ticketed by these guys for the outrageous sum of £80 ... only the car in question was my company car which I was not the driver of at the time

All advice seems to be "just ignore" but unless I contact them then all letters threats etc will be sent to my employer. What would you advise?

 

I know the people in accounts very well and am unlikely to get into any trouble over threatening letters turning up so not too worried on that score - they'll just pass the letters straight to me unanswered. I also know that under Data Protection legislation my employer cant pass over my details - but its possible they may inadvertently give out my name and / or transfer any calls etc.

 

How do you recommend I proceed? Write giving them my home address or wait for the letters to arrive at work?

 

All advice gratefully received

Edited by avaline
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crem

crem

Posted
Posted

Are you sure the company is the RK of the vehicle and not just leasing them? If they are on lease then the PPC letters will go to the lease company who have a nasty habit of paying them then charging it through to you (with a 25 quid "admin" charge for their trouble!)

 

If the cars are owned by your company and they are the RK on the V5, then just make absolutely sure they will not pay the charge blindly then charge you. You are probably contractually obliged with your employer to pay PCNs and FPNs, but make sure they understand (in writing if necessary) that these are no more than invoices for an alleged contract which you dispute.

 

If your company are happy just to pass the PPC mail to you then you are better not to have any contact with them at all.

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avaline

avaline

Posted
Posted (edited)

Wow - thanks for such a quick response. Yes, the company definitely owns the vehicle outright.

 

As soon as I'm back at work I'll let them know to expect letters, that Im in dispute with the company in question and to pass all correspondence straight to me.

 

Will also be making a donation to say thanks - without this forum I (and no doubt many others) would have simply paid up.

Edited by avaline
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  • 2 weeks later...
nonofabove

nonofabove

Posted
Posted

Hello to you all. I have a PCN from Vehicle Control Services. in which it states we have contravened CODE 94 (Parking without displaying a valid ticket/permit). The date was a Sunday, which in Leeds, usually means no parking charges. VCS say they affixed a parking charge notice to the vehicle (there was no notice attached when we returned to the vehicle & they havent sent a copy, so this is the first we have heard of it). They want £120 in 7 days (backed up with usual threats).

 

What do you say, ignore? Just not sure about the lack of parking ticket/permit, whether this should be considered.

 

Many thanks.

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DBC

DBC

Posted
Posted

Just ignore. If you do owe them anything it would just be the actual cost of the P&D ticket, not that stupid £120.

 

My my, they do try and make themselves appear official and legitimate with that "CODE 94 (Parking without displaying a valid ticket/permit)" nonsense.

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  • 2 months later...
mk36

mk36

Posted
Posted (edited)

Hi, am new to the site, have had a read of some of the posts, and am pretty sure I know what the answer to my question will be, however I will explain anyway.

 

I got an £80 Parking Charge Notice from Vehicle Control Services Ltd today, to be honest I have parked on the same car park loads of times, and I have saw the signs but thought no-body bothered to check as I know loads of people park and don't get tickets. You are supposed to have a car pass to park there, and I have just not got round to getting one yet. They have said I have contravened code 94 - Parked without displaying a valid ticket. And I apparently have 7 days to pay it. I am in the armed forces so don't really want to be getting myself into trouble, but don't want to pay £80 fine.

 

I am guessing you will advise not to pay, but what is the liklehood that this may cause trouble for me???

 

Thanks in advance for any help and advice x

Edited by mk36
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DBC

DBC

Posted
Posted

Hello and welcome to this forum. For a start this is not a "fine" as you have not broken any laws and have not committed an offence. Just ignore any correspondence from the company and don't contact them. Nothing will happen to you, and such things as your credit record will not be affected.

 

This is just a civil matter. If the company want that money they will have to take you to the civil court (very unlikely) and you lose (very, very unlikely).

 

So just relax and don't worry. If there are any more developments please come back on here for reassurance you need.

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DBC

DBC

Posted
Posted

As you are in the armed forces you will be familiar with the NATO phonetic alphabet. In the very, very unlikely event of a debt collector turning up at your door then tell them to Foxtrot Oscar or you will call the police!

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nonofabove

nonofabove

Posted
Posted
Hello to you all. I have a PCN from Vehicle Control Services. in which it states we have contravened CODE 94 (Parking without displaying a valid ticket/permit)They want £120 in 7 days (backed up with usual threats).

.

 

.

 

Just to give y'all confidence, since my post; Jan 11th 2009, following two letter of threats, nothing has been taken further - Please heed the advise, do not pay these horrible people!

 

Thanks to all on Consumer Forums!

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Kym84

Kym84

Posted
Posted

Hi, I am a medical student and I attended a meeting at a hospital last Thursday. I parked in the hospital car park, which is parking by permit only, and there were signs in the car park from Vehicle control services stating that you needed a permit to park there. Under these signs it stated that a permit was available from reception, so I went to the reception to get a permit. On returning to my vehicle ( 15 minutes later because this is how long it took me to queue for a permit) I had been given an £80 parking charge, even though I had the permit on me. No parking attendants were around and I sent VCS a letter explaining the situation. They replied and told me that they would not revoke the charge because I parked there without a permit- even though you have to leave your car in order to get a permit from the reception. They also told me that I should have rang the helpline number to explain my situation. However, on returning to the car park for photographic evidence, the helplne number is misprinted and it is an invalid number.

 

So i wrote the company another letter, telling them about their invalid signs, and the sign instructing me to get a permit from the hospital reception. They have replied stating that they will not revoke the charge, and If I do not pay the £80, it will increase to £120, and after this it could result in court proceedings. I am scared of going to court but on the other hand I cannot afford an £80 charge. They have also told me that no further appeal will be considered or responded to and that they have made their final decision. I was just after some advice please? Not only do their signs have an invalid telephone number on, but I was issued this charge when I went to obtain the permit and the'r charge is also over the recommended charge of £75 from the British Parking association of whom they claim to be a member.

 

p.s I only just found this thread today and its great, thanks to all

 

Many thanks

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Dublindel

Dublindel

Posted
Posted

Ignore and put up with the string of ever increasing threats from debt collectors. Or get angry and write one very forceful letter. Can help you with that. PM me. IT sfallw depends on your character. I always respond to the first letter and it is comprehensive enough tIat I never get anything further. So! IGnore or one letter and one letter only. I'd not suse. IINore

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letshelp

letshelp

Posted
Posted
Hi, I am a medical student and I attended a meeting at a hospital last Thursday. I parked in the hospital car park, which is parking by permit only, and there were signs in the car park from Vehicle control services stating that you needed a permit to park there. Under these signs it stated that a permit was available from reception, so I went to the reception to get a permit. On returning to my vehicle ( 15 minutes later because this is how long it took me to queue for a permit) I had been given an £80 parking charge, even though I had the permit on me. No parking attendants were around and I sent VCS a letter explaining the situation. They replied and told me that they would not revoke the charge because I parked there without a permit- even though you have to leave your car in order to get a permit from the reception. They also told me that I should have rang the helpline number to explain my situation. However, on returning to the car park for photographic evidence, the helplne number is misprinted and it is an invalid number.

 

So i wrote the company another letter, telling them about their invalid signs, and the sign instructing me to get a permit from the hospital reception. They have replied stating that they will not revoke the charge, and If I do not pay the £80, it will increase to £120, and after this it could result in court proceedings. I am scared of going to court but on the other hand I cannot afford an £80 charge. They have also told me that no further appeal will be considered or responded to and that they have made their final decision. I was just after some advice please? Not only do their signs have an invalid telephone number on, but I was issued this charge when I went to obtain the permit and the'r charge is also over the recommended charge of £75 from the British Parking association of whom they claim to be a member.

 

p.s I only just found this thread today and its great, thanks to all

 

Many thanks

This post shows the folly of trying to reason with the [problematic] and why they should just be ignored.

regards

Please remember our troops, fighting and dying in our name. God protect them.

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crackers187

crackers187

Posted
Posted

hi i'm new to this site and recentley received a PCN from vehicle control limited. but i actually did purchase a valid ticket however when i closed the car door it must have fallen onto the floor.

 

in appealing do you think i should send the original ticket i purchased or a photocopy as evidence?

 

kind regards

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letshelp

letshelp

Posted
Posted
hi i'm new to this site and recentley received a PCN from vehicle control limited. but i actually did purchase a valid ticket however when i closed the car door it must have fallen onto the floor.

 

in appealing do you think i should send the original ticket i purchased or a photocopy as evidence?

 

kind regards

If you bother to read the post above your original one, you will see the folly of trying to reason with the ppc clowns.

regards

Please remember our troops, fighting and dying in our name. God protect them.

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