Jump to content


  • Tweets

  • Posts

    • Marcus will cut the rate on its easy-access savings account to 4.55% from Saturday - can you find better rates elsewhere?View the full article
    • Legal claim alleges Steam's market dominance means consumers are paying too much for video games.View the full article
    • In-person collaboration has been linked to high performance and job satisfaction, but these benefits don't increase with more days spent in the office.View the full article
    • We need to see the actual document from the IAS where it is written - "The Operator's evidence shows no payment for the Appellant's vehicle, or anything similar. It does show two payments for the same registration in quick succession. I would take a reasonable guess, based on the circumstances described, that the person paying has paid for the registration of the person they assisted again." You can't just type it up yourself. At the hearing in July or August or whenever the judge will have two Witness Statements. One from Bank's director says you never made a second appeal. You say you did make a second appeal and the IAS concluded that payment was made. The judge will immediately twig that either you or the director is lying.  But who? Fail to show the documentation form the IAS and instead just produce something you've typed yourself will make it look like you just made up the appeal and you are lying and you will lose the case. Please let us see what the IAS adjudicator sent.
    • I used to have a retail outlet in London selling my husband's photography.  We also had a co-op with staff so they weren't directly employed by me, but I paid for the other overheads etc.  When my husband died, I carried on as usual for a while but then I became ill and moved quite far away so logistically was becoming very difficult.  I came to an arrangement (verbal) with one of the guys I trusted, that I would send him the images to print and sell as normal, and I wouldn't take any money, as a short term solution until I got back on my feet and worked out the best way to do things. He would pay all the  rent, insurance etc... Over a year later, not able to give things away for free anymore,  I drew up a contract as a wholesale agreement, so I would get everything printed and sent to him and I would invoice his for what he ordered. I noticed form the beginning that he wasn't ordering enough or frequently enough to be making any money, and was suspicious he was doing his own orders on the sly and ordering just enough from me to keep my happy.  I checked with my printer, which I've been with for 20 years, and he sad he wasn't getting orders for my images from anyone else. I emailed a few other printers to ask them to keep a look out for some images but I soon realised this would be impossible to police.  The only option really would be to buy a print from him and check the stamp on the back of it.  I finally managed to get hold of on the prints on sale, and sure enough, he did not order it through me.   In the contract he signed in 2022 it explicitly states that he must destroy all files I had previously sent him etc etc so e is in breach of that.  When I drew up the contract, I was careful to make sure it was legally binding, but before I let rip at him, I need to know where I stand.  The contract is here: PARTIES This WHOLESALE AGREEMENT (“Agreement”) is made effective as of 30th June, 2022, by and between ############################## The Supplier and the Client, collectively referred to as the "Parties," hereby agree to the following terms: TERMS AND CONDITIONS SALES OF GOODS The Supplier agrees to provide the following goods to the Client (“Goods”): Description of Goods ################################# Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b BOTH PARTIES AGREE: The Client purchases the Goods through the Supplier directly, and agrees to delete/destroy any previously held digital images (Goods) owned by the Supplier, and agrees not to use any such files for monetary gain, outside of this agreement, either directly or through a third party from immediate effect of this agreement. The Client purchases the other materials necessary for resale of the Goods independently of this agreement. The Client shall have exclusive rights for resale of Goods at ###########, and also with permission, as a retailer of the Goods elsewhere, provided that there is no conflict of interest between the Supplier and the Client. The Client is free to decide their own retail prices, for the Goods. The Supplier shall use #####  to provide the printed Goods on Fujifilm Crystal Archive paper, with Lustre finish, and will not use any other Printer unless #### cease to trade, without prior approval from the Client. The Supplier shall not impose restrictions on size or frequency of orders made by the Client. The prices provided by the Supplier shall not increase for a minimum of 3 years, unless the prices of the raw materials rise, in which case the client will be informed immediately. Any discounts/promotional prices of raw materials shall be passed on to the Client by the Supplier, and the invoice will show adjustments for this, as well as credit for return postage of any damaged goods. This agreement can be terminated by the Client without notice; the Supplier must give notice of no less than 90 days, unless the terms of the agreement are breached, in which case, the agreement can be terminated with immediate effect. PAYMENT Orders must be paid for upon receipt of invoice, via Bank transfer: ######### Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b DELIVERY AND INSPECTIONS All orders received by 12.00am (midnight) shall be processed by the Supplier the following working day and delivery of order shall arrive in accordance with the Royal Mail schedule, or DPD, should express delivery be requested. The Client shall be liable for the delivery charge which shall be added to the invoice. The Goods will be delivered to the address specified by the Client. The Client shall be provided with order tracking, and should any problems arise with the ordering system or the couriers (Royal Mail, DPD), the Client shall be informed without delay of any such issues. The Client will inspect the Goods and report any defects or damage to the Goods in transit as soon as possible upon receipt of Goods, and will retain damaged Goods for return to Supplier for refund/replacement. GENERAL PROVISIONS CONFIDENTIALITY The prices of the Goods and other information contained in this Agreement is confidential and will not be disclosed by either party unless with prior written consent of the other party. INDEMNIFICATION The Client indemnifies the Supplier from any claims, liabilities, and expenses made by any third party vendors or customers of the Client. GOVERNING LAW This Agreement will be governed by and construed in accordance with UK Law. ACCEPTANCE Both parties understand and accept the wholesale arrangement stipulated under this Agreement. Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b IN WITNESS WHEREOF, each of the Parties has executed this Wholesale Agreement as of the day and year set forth above.   Signed by us both electronically.   I haven't broached any of this yet, and I am looking for some advice about what action to take.  The main issue I've got is that he has still go those images.  If I terminate the contract, I will need to know that he no longer has those images and I can't think of a bulletproof way to do this. I'm thinking I might tell him I will continue with the contract but ask for a  sum in damages and say that if I find out he's still doing it down the line I will terminate the contract and sue him for damages. The damages side of things I'm not sure how it would work as he is self employed, and I'm positive he doesn't declare all of his earnings to HMRC, in order to find out how much I have lost, would the court demand to go through his tax self assessments?  I'm not sure how to proceed with this, I don't want to lose that place as an outlet as it is in a prime spot in London, which is why I let him have those images in the first place as I would have had to pull out altogether at that point.  I am regretting it somewhat now though.  Please help.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

'Robinson way doing my head in!!


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5536 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Try and make this short. Debt with Halifax CC, which i had been paying at £14 per month under agreement-(missed a few payments due to illness) passed to Robinson Way who sent letter 16/10/07 demanding payment of full debt.Phoned them 5/11/07 (i know i shudnt) asking to put me back on same plan as halifax but they said no, would have to be at least £80 per month, to which I said sing on!! Then got the 'Notice of Legal Proceedings' letter then another demand for full payment etc. Sent my CCA request on 20/11/07 which they signed for on 21/11/07. I then received the 'security telemessage' letter saying about activity on the account giving cause for concern blah blah blah.

Now this morning I have received the 'we have taken the £1 (my CCA request P.O.) of my account but the rest is still owed....

 

From reading on here I take it I should just ignore them now until the pass the 12 working day (CCA received and signed for on 21/11/07 so i calculate 6/12/07 as the day the have broke the rules o the CCA) rule were they will have 'defaulted', for use of a better word, on the CCA request and the wait the further 30 working days before they commit a criminal offence.

 

Just looking some reassurance as to what I have done, even though I have read and read on this site it would be nice to have someone confirm everything so far.

 

Sorry for being long winded but I got carried away lol

 

Thanks in advance

Link to post
Share on other sites

  • Replies 58
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

absolutely spot on, they are now obliged to supply you with the document, they can squeal and squirm all they like, but they are still under that legal obligation.

 

until they provide the CCA, how do you even know that they are the legal creditor?

 

they could be some fly by night company trying it on.

Link to post
Share on other sites

Thanks Spamheed... Its all I can do to stop myself phoning them up to talk to the cheeky person that told me to pay £80 per month...I have never spoke with anyone as rude as that woman...hope shes the one sending me the letters cos now she knows she pi**ed of the wrong boy!! I wont be phoning them of course cos they dont have my number and Im not gona give them the chance to get it and torture me...so I'll just sit back and prey the come up with nothing...bit excited actually lol:lol:

Link to post
Share on other sites

Thats the way they work.

I read a very interesting thread on here where someone explained the pyschological approach they use, they try to take the superior role, ie mother/child

 

best way to think of them is a robbing s*d who is trying to make a quick win, they're on commission, the more they make and the quicker they make it, the better it is from their perspective. deceipt is part of their jobtitle.

 

if they call you, don't entertain them, don't answer their security questions at all, in fact ask them some of your own, but dont talk to them on the phone, insits that they put all communications in writing, that way they can't deny it all later.

 

just remember, you aren't alone, bear with it and post again if you hear any more or have any doubts, there's always someone who will be willing to help

Link to post
Share on other sites

Bet the Notice of Legal Proceedings threatomatic had the immotal words.

This is not a court Document (even though its designed to look like one) and the even stupider Valid even if not read by you.

 

Doingmyheadin you have to realise that you are dealing with IDIOTS very greedy IDIOTS

Link to post
Share on other sites

Dont worry spamheed I have a list of security questions to ask from this site should they get my number lol I really am not that worried at mo but it would be nice to get to the end of the 30 day part with no reply if you know what I mean...but i would love the chance to pi** that girl off that I phoned originally ha ha ....

 

Thanks for the support, I shall update as go along....

Link to post
Share on other sites

'Bet the Notice of Legal Proceedings threatomatic had the immotal words.

This is not a court Document (even though its designed to look like one) and the even stupider Valid even if not read by you.

 

Doingmyheadin you have to realise that you are dealing with IDIOTS very greedy IDIOTS'

 

You spot on ODC....but then i knew you would be from reading previous posts....read it, digested it and disregarded it!!! (in my folder though for the future) ....good to have you on board and shall keep you updated as well as we dilly dally along, waiting for the next dungbag letter!!! :lol:

Link to post
Share on other sites

quick update....got the 'we received your £1 payment and have taken it from your balance but you still owe £****' ....they seem to be just following the same old format that I have read about on here!! This of course is happy days as it seems to say they dont have the goods and are just clutching at straws.....still sitting back and waiting......yo never know lol

Link to post
Share on other sites

Robinson Way's staff regularly act in ways which convince me that they are cognitively disadvantaged. I suggest you send a formal complaint to Hayley Felton, Robinson Way's grandly-titled Complaints and Compliance Manager; her replies are masterful examples of the dangers of using cut-and-paste and template letters. She demonstrates such an inability to communicate fluently and grasp the issues that I suspect that what she lacks in palmar creases she makes up for with extra chromosomes.

Link to post
Share on other sites

Robinson Way's staff regularly act in ways which convince me that they are cognitively disadvantaged. I suggest you send a formal complaint to Hayley Felton, Robinson Way's grandly-titled Complaints and Compliance Manager; her replies are masterful examples of the dangers of using cut-and-paste and template letters. She demonstrates such an inability to communicate fluently and grasp the issues that I suspect that what she lacks in palmar creases she makes up for with extra chromosomes.

 

Thanks SP but I think im just gonna sit this out and see where it ends. They havent got my phone number so they have to write, which in itself must be frustrating them. If it turns out that they excede the timelimits I might just send them a thank you letter and not a complaint one :)

I have read your posts regarding these people with great glee and shall keep all informed. Thanks for dropping by and keep an eye for me in case I need some good advice. Thanks

Link to post
Share on other sites

just to keep you all posted Robbers way have just passed the 12 day date today....fantastic i think....could it be Xmas early....30 day countdown starting tomorrow.....not a letter or anything since the last one I mentioned!! Is it too good to be true????

Link to post
Share on other sites

There you go, on your way to confusing this bunch of muppets. They really haven't got much sense, if any and rely on their threatomatic machines to do the work for them.

 

This is why they like to call people, it makes them think they have the upper hand.

Link to post
Share on other sites

There you go, on your way to confusing this bunch of muppets. They really haven't got much sense, if any and rely on their threatomatic machines to do the work for them.

 

This is why they like to call people, it makes them think they have the upper hand.

 

Thanks sillygirl...wots great is they dont have my number lol... so no upper hand and no threats...just chilling with a glass of wine and waiting for next letter..when i got into bother due to divorce i changed mobile and home phone number to avoid the 'machines' and its worked a treat..keep an eye on me in case i need some help...thanks for posting

Link to post
Share on other sites

  • 2 weeks later...

My problem with Robinson Way is that they are sending letters to me (Mr & Surname only, no initial). I told them (e-mail - 5times) that the letter was addressed to Mr "Surname" and I as householder owed them or no-one any money whatsover. Despite sending these e-mails I get no acknowledgement whatsover.

 

There are other Mr "Surnames" in the house, but I do not feel that it is my responsibility to go asking if anyone has a debt with XXX. I simply do not want to know.

 

Any advice or should I give up

Link to post
Share on other sites

JayMilton - You should make a formal complaint to Robinson Way - send it to Hayley Felton, who is their complaints manager. She's hopeless, as you'd expect, but she appears to be the best they have. Your complaint should be that RW are breaching the OFT guidelines. The relevant section is:

 

2.7 Dealings with debtors are not to be deceitful and/or unfair.

 

2.8 Examples of unfair practices are as follows:

a. sending demands for payment to an individual when it is uncertain that

they are the debtor in question, for example, threatening debt recovery

action to 'the occupier' or sending a payment demand to all people sharing

the same name/date of birth as a debtor in the hope that contact with the

correct debtor will be made.

b. disclosing debt details to an individual when it is uncertain that they are

the debtor in question

 

Send a letter by recorded delivery; RW, like many DCAs, appear to suffer from a particularly high rate of ordinary letters not being delivered. They don't seem very good at email, and anyway, they have longer tongues than most, just the thing for licking all those stripey envelopes (and windows, possibly).

Link to post
Share on other sites

just to keep you all posted Robbers way have just passed the 12 day date today....fantastic i think....could it be Xmas early....30 day countdown starting tomorrow.....not a letter or anything since the last one I mentioned!! Is it too good to be true????

 

Hi all again. Well hadnt heard anything from these people until yesterday morning ''thanking me for my offer of payment, which has been accepted''. Of course as a lot of you will know the offer of payment was my £1 fee for my CCA. Seems the have nowhere to go with this and just seem to be clutching at straws!!!

 

Is it time to send them a reminder of their responsibilities under the CCA or should I wait until the 30 calender days are up??? All thoughts welcome!!

Link to post
Share on other sites

If they demand money from you after failing to comply with your legal request for a CCA then report them to Trading Standards as well as asking for a copy of their internal complaints procedure

  • Haha 1

Link to post
Share on other sites

If they demand money from you after failing to comply with your legal request for a CCA then report them to Trading Standards as well as asking for a copy of their internal complaints procedure

 

Cheers ODC and thanks for keeping an eye on me....will leave now until 30 days are up I think as, you know what, I'm just gonna sit back and enjoy Xmas cos last years was ruined by these DCA people:mad: :mad: !! This time they are actually making i better lol lol:) :oops::) So you've got your festive gear on and Im away to get mine ha ha

Link to post
Share on other sites

  • 4 weeks later...

Just back on now after a great Xmas and New Year. To update Robinson Way have just sent me another letter after the 30 days were up saying that I have failed to keep up with my £1 repayment plan (this was my £1 for the CCA, as a lot of you will be aware). Not worried about that but am going to report them to TS now. Would be garteful of any help with a template letter for this and a template for the letter to Robo Way to tell them to bog of and stop asking me for money on a debt they cannot prove they have a right to collect and to which they have not supplied the required CCA in the legal time frames. Any help would be great.

Link to post
Share on other sites

Subscribing as they have started to call me too. I moved house recently and despite redirecting my mail, have not received a single one of the many communications they say they have sent me. I didn't acknowledge the debt but gave them my new address and asked them to communicate in writing (my intention is to CCA them) so that I could see what they were after and told them that I was only prepared to communicate in writing with them. If they call again tonight (which I fully expect they will try to do) I shall tell them to expect a telephone harassment letter. I am quite looking forward to see what happens now as I understand from most posts on here they're pretty incompetent. Good luck

Link to post
Share on other sites

Subscribing as they have started to call me too. I moved house recently and despite redirecting my mail, have not received a single one of the many communications they say they have sent me. I didn't acknowledge the debt but gave them my new address and asked them to communicate in writing (my intention is to CCA them) so that I could see what they were after and told them that I was only prepared to communicate in writing with them. If they call again tonight (which I fully expect they will try to do) I shall tell them to expect a telephone harassment letter. I am quite looking forward to see what happens now as I understand from most posts on here they're pretty incompetent. Good luck

 

Thanks Siobhan....get that CCA in the post and start the countdown...the sooner the better...allthe best to you to.

Link to post
Share on other sites

Just back on now after a great Xmas and New Year. To update Robinson Way have just sent me another letter after the 30 days were up saying that I have failed to keep up with my £1 repayment plan (this was my £1 for the CCA, as a lot of you will be aware). Not worried about that but am going to report them to TS now. Would be garteful of any help with a template letter for this and a template for the letter to Robo Way to tell them to bog of and stop asking me for money on a debt they cannot prove they have a right to collect and to which they have not supplied the required CCA in the legal time frames. Any help would be great.
You really dont need to send RWC anything. They are the so called professionals and are aware of the law. Report them directly to Trading Standards for non compliance. There is no template as such but just give TS a brief outline regarding dates and the letters received.

 

If you really want to write to RWC then try this (amend to suit)

 

Account In Dispute

 

Ref:

 

Dear Sir/Madam

 

Thank you for your letter of xx/xx/xx, the contents of hich have been noted.

 

You have failed to respond to my legal request to supply me a true copy of the original Consumer Credit Agreement for the above account.

 

On the **DATE** I wrote to you requesting a copy of the credit agreement and other information under the Consumer Credit Act 1974 (Sections 77-79).

 

On **DATE** a member of your staff signed for delivery of my written request and I have an electronic proof of delivery showing their signature and the date.

 

To date you have failed to comply with these requests in any way, whether by confirmation of receipt of the request or by supplying the requested documents.

 

These documents I requested should be readily available as proof of your legal right to collect this account under the Consumer Credit Act 1974.

 

In my letter of the **DATE** I made a formal request for a copy of the signed, executed credit agreement for the above account under section 77(1) of the Consumer Credit Act 1974. In addition a full statement of this account should have been sent to me detailing all debits and credits to the account.

 

Furthermore

 

 

You are aware that the Consumer Credit Act allows 12 working days for a request for a true copy of a credit agreement to be carried out before your client enters into a default situation.

 

If that request is not satisfied after a further 30 calendar days your client commits a summary criminal offence.

 

These limits have expired.

 

As you are no doubt aware section 78(6) states:

 

If the creditor fails to comply with Subsection (1)

 

(a) He is not entitled , while the default continues, to enforce the agreement.

 

And

 

(b) If the default continues for one month he commits an offence.

 

Therefore this account has become unenforceable at law.

 

As you have Failed to comply with a lawful request for a true, signed copy of the said agreement and other relevant documents mentioned in it, Failed to send a full statement of the account and Failed to provide any of the documentation requested.

 

Consequentially any legal action you pursue will be averred as both UNLAWFUL and VEXATIOUS.

 

Furthermore I shall counterclaim that any such action constitutes unlawful harassment.

 

Please note you may also consider this letter as a statutory notice under section 10 of the Data Protection Act to cease processing any data in relation to this account with immediate effect.

 

This means you must remove all information regarding this account from your own internal records and from my records with any credit reference agencies.

 

Should you refuse to comply, you must within 21 days provide me with a detailed breakdown of your reasoning behind continuing to process my data.

 

It is not sufficient to simply state that you have a ‘legal right’; You must outline your reasoning in this matter and state upon which legislation this reasoning depends.

 

Should you not respond within 14 days I expect that this means you agree to remove all such data.

 

Furthermore you should be aware that a creditor is not permitted to take ANY

Action against an account whilst it remains in dispute.

 

The lack of a credit agreement is a very clear dispute and as such the following applies.

 

* You may not demand any payment on the account, nor am I obliged to offer any payment to you.

* You may not add further interest or any charges to the account.

* You may not pass the account to a third party.

* You may not register any information in respect of the account with any credit reference agency.

* You may not issue a default notice related to the account.

 

 

I reserve the right to report your actions to any such regulatory authorities as I see fit.

You have 14 days from receiving this letter to contact me with your intentions to resolve this matter which is now a formal complaint.

 

I would appreciate your due diligence in this matter.

 

I look forward to hearing from you in writing.

 

Yours faithfully

BLAH

Link to post
Share on other sites

You really dont need to send RWC anything. They are the so called professionals and are aware of the law. Report them directly to Trading Standards for non compliance. There is no template as such but just give TS a brief outline regarding dates and the letters received.

 

If you really want to write to RWC then try this (amend to suit)

 

Account In Dispute

 

Ref:

 

Dear Sir/Madam

 

Thank you for your letter of xx/xx/xx, the contents of hich have been noted.

 

You have failed to respond to my legal request to supply me a true copy of the original Consumer Credit Agreement for the above account.

 

On the **DATE** I wrote to you requesting a copy of the credit agreement and other information under the Consumer Credit Act 1974 (Sections 77-79).

 

On **DATE** a member of your staff signed for delivery of my written request and I have an electronic proof of delivery showing their signature and the date.

 

To date you have failed to comply with these requests in any way, whether by confirmation of receipt of the request or by supplying the requested documents.

 

These documents I requested should be readily available as proof of your legal right to collect this account under the Consumer Credit Act 1974.

 

In my letter of the **DATE** I made a formal request for a copy of the signed, executed credit agreement for the above account under section 77(1) of the Consumer Credit Act 1974. In addition a full statement of this account should have been sent to me detailing all debits and credits to the account.

 

Furthermore

 

 

You are aware that the Consumer Credit Act allows 12 working days for a request for a true copy of a credit agreement to be carried out before your client enters into a default situation.

 

If that request is not satisfied after a further 30 calendar days your client commits a summary criminal offence.

 

These limits have expired.

 

As you are no doubt aware section 78(6) states:

 

If the creditor fails to comply with Subsection (1)

 

(a) He is not entitled , while the default continues, to enforce the agreement.

 

And

 

(b) If the default continues for one month he commits an offence.

 

Therefore this account has become unenforceable at law.

 

As you have Failed to comply with a lawful request for a true, signed copy of the said agreement and other relevant documents mentioned in it, Failed to send a full statement of the account and Failed to provide any of the documentation requested.

 

Consequentially any legal action you pursue will be averred as both UNLAWFUL and VEXATIOUS.

 

Furthermore I shall counterclaim that any such action constitutes unlawful harassment.

 

Please note you may also consider this letter as a statutory notice under section 10 of the Data Protection Act to cease processing any data in relation to this account with immediate effect.

 

This means you must remove all information regarding this account from your own internal records and from my records with any credit reference agencies.

 

Should you refuse to comply, you must within 21 days provide me with a detailed breakdown of your reasoning behind continuing to process my data.

 

It is not sufficient to simply state that you have a ‘legal right’; You must outline your reasoning in this matter and state upon which legislation this reasoning depends.

 

Should you not respond within 14 days I expect that this means you agree to remove all such data.

 

Furthermore you should be aware that a creditor is not permitted to take ANY

Action against an account whilst it remains in dispute.

 

The lack of a credit agreement is a very clear dispute and as such the following applies.

 

* You may not demand any payment on the account, nor am I obliged to offer any payment to you.

* You may not add further interest or any charges to the account.

* You may not pass the account to a third party.

* You may not register any information in respect of the account with any credit reference agency.

* You may not issue a default notice related to the account.

 

 

I reserve the right to report your actions to any such regulatory authorities as I see fit.

You have 14 days from receiving this letter to contact me with your intentions to resolve this matter which is now a formal complaint.

 

I would appreciate your due diligence in this matter.

 

I look forward to hearing from you in writing.

 

Yours faithfully

BLAH

 

Thanks ODC thats the letter i was looking for. Am going to send it to make them aware that i know what i am going on about , due to this site, and maybe they'll just stop sending any more letters. If they send more i will just save them and ignore but thought i would try at least. Shall report to TS next week as you suggest. thanks again.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...